Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 04/07/2011 | 26000 | ||
| Tl- the contact owns a 2004 jeep wrangler. the contact stated the air conditioning and heating units failed to work intermittently. in addition, the contact was unable to defrost the windows during the winter months due to the failure. the vehicle was taken to the dealer for diagnostic testing. the dealer found that there were melted wires that caused the blower motor to fail. the manufacturer was contacted, but the vehicle was not repaired. the failure mileage was 26,000 and the current mileage was 144,000. kmj | |||
| 04/07/2011 | 26000 | ||
| Tl- the contact owns a 2004 jeep wrangler. the contact stated the air conditioning and heating units failed to work intermittently. the failures also caused the windows not to be able to defrost during the winter months. the vehicle was taken to the dealer for a failure testing diagnostic. the failure diagnosis was melted wires in the unit caused the blower to fail.the manufacturer was contacted, but the vehicle was not repaired. the failure mileage was 26,000 and the current mileage was 144,000. rds | |||
| 12/11/2003 | 2000 | 11/18/2003 | |
| I driving my jeep and was hit on the drivers side by a mercedes that was moving 35mph. i watch the whole scene coming through my front soft top glass window. my face hit the soft top window and broke my nose pretty bad according to dr. charles shaffer (my surgieon). by the way the soft top and upper door halfs were the factory equipped willy's edition model specific which are supplied to dailmer chrysler by hertz. blood was everywhere and took 3 hours to completely stop the bleeding. i was wearing my seat belt by the way. i had to have surgery to my nose and several follow up sessions. i feel very lucky that it was a mercedes that hit me because they are able to crush very well. his vehicle was totaled and had neck pain and i drove home with a broke nose, bent rear axle shaft (bend was outside of the axle bearing, which makes one of my rear brakes useless), damaged factory rocker panel (willy's edition model specific), damaged body, rear fender flare, i also had to straighten and reweld the body mount that tore off the frame( there are 3 body mounting points that are clearly visible between the 2 drivers side wheels, the mount closest to the rear tire was torn off the frame) please contact me if you would like to ask me more questions at (704) 506-4592. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/21/2008 | 82148 | 2 | 10/31/2003 |
| Blend door breakage/failure heater,defrost,controls stopped working. flaw in design of internal pins in blend doors. repaired for over $700 a year ago and broken again already. thousands of complaints about this on jeep owners forums. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 05/17/2007 | 75000 | 1 | 04/02/2005 |
| Air does not blow out of the vents or floors. air only blows out of the defroster or windshield. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 01/21/2008 | 82148 | 2 | 10/31/2003 |
| Blend door breakage/failure heater,defrost,controls stopped working. flaw in design of internal pins in blend doors. repaired for over $700 a year ago and broken again already. thousands of complaints about this on jeep owners forums. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 12/11/2003 | 2000 | 11/18/2003 | |
| I driving my jeep and was hit on the drivers side by a mercedes that was moving 35mph. i watch the whole scene coming through my front soft top glass window. my face hit the soft top window and broke my nose pretty bad according to dr. charles shaffer (my surgieon). by the way the soft top and upper door halfs were the factory equipped willy's edition model specific which are supplied to dailmer chrysler by hertz. blood was everywhere and took 3 hours to completely stop the bleeding. i was wearing my seat belt by the way. i had to have surgery to my nose and several follow up sessions. i feel very lucky that it was a mercedes that hit me because they are able to crush very well. his vehicle was totaled and had neck pain and i drove home with a broke nose, bent rear axle shaft (bend was outside of the axle bearing, which makes one of my rear brakes useless), damaged factory rocker panel (willy's edition model specific), damaged body, rear fender flare, i also had to straighten and reweld the body mount that tore off the frame( there are 3 body mounting points that are clearly visible between the 2 drivers side wheels, the mount closest to the rear tire was torn off the frame) please contact me if you would like to ask me more questions at (704) 506-4592. | |||
| 05/05/2004 | 100 | 04/05/2004 | |
| I have a 2004 jeep wrangler. two weeks after purchasing the jeep i noticed air coming in through the rear window. while driving the back window on the hardtop will pop open, enough to let air, water, and other debris into the vehicle. the window will open until it touches the spare tire, therefore prohibiting the use of the rear windshield wiper. my concern is exhaust entering the rear of the vehicle and harming occupants. i have take it to the dealer numerous time throughout this past year (to encounter rude and unknowledgeable service men) only for them to tell me they do not know how to fix it and it cant be fixed. this past week the said they fixed it, however the problem still occurs.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 11/09/2007 | 72760 | 1 | 03/13/2003 |
| Jeep grand cherokee passenger side window regulator failed. internet google search indicates that this is an ongoing problem which, under certain conditions, could be a safety hazard. chrysler needs to take responsibility for a known mechanical failure which is very expensive to repair. numerous reports of multiple failures on the same jeep vehicle. *tr | |||
| VISIBILITY - WINDSHIELD | |||
| 02/06/2008 | 66000 | 1 | 06/30/2004 |
| Driving jeep in cold weather, the windshield suddenly cracked from the center, bottom of glass to the passenger side of the glass. the inner pane of glass cracked. there was not any damage to the glass prior to the break. i was running the defroster at the time and the ambient temperature was approx. 7 degrees f. *tr | |||
| 01/29/2006 | 2 | ||
| I have a 2004 jeep wrangler and there are several problems but the worst is that neither front belts will retract fast enough to prevent either door from slamming on the shoulder portion. i fear that after repeated door closing on the belts will weaken them to the point of breaking during an impact. the secondary problem is the front windshield is cracking in 2 places.*ak | |||
| 12/20/2003 | 1 | ||
| Windshield-2004 jeep liberty within a month of buying there was little chips all over windshield spoke with dealership (nothing they would do) this vehicle has only been driven in town and on highway. this is ridiculous for a 24,000 dollar vehicle.*ak | |||