Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
09/22/201148500
 I have been a proud owner of my jeep since 2004 until towards the end of last year when i began to experience problems with a violent shaking when i was driving at 55mph and would hit a bump. i took it to my mechanic a few times but they couldn't find anything wrong with it. they checked my tires, the brakes, etc. it happened again and again so my mechanic thought it possible needed to be aligned so i tried that. that didn't help either. then the tires became a topic of discussion so i bought new tires and still the problem occurred. i recently took it in and had the gear box tightened and the tires rotated and again, no fixing the problem. my jeeps shakes so violently and gets me so scared because it feels like the jeeps tires are going to fall off the jeep and cause a major accident and injuries. i searched the internet looking to see if anyone else has ever had this problem and sure enough, i'm not alone. i have a young son and i use my jeep as our transportation and my son is getting ready to get his license and it's sad, but i won't let him drive our jeep because of this problem. chrsler needs to become aware of this problem and something should be done for us jeep owners who are being affected by this problem. if i would have known of this problem, i would have never bought a jeep. i can't afford to keep spending all this money to try and figure out what to get repaired nor can i afford a new car. chrsler needs to step up to the plate and fix these jeeps!
10/13/2011115000
 Sudden onset of violent front end and steering wheel vibration, requiring 2 hands tightly gripping the steering wheel to coax it onto the shoulder. 5 incidents in 8 months at 60mph on both smooth and rough pavement. narrowly missed smashing into a cement barrier, tractor trailer and car during 3 of the 5 incidents.
WHEELS - RIM
02/22/200511000102/22/2004
 Purchased a used 2004 jeep wrangler rubicon with 11000 miles on the odometer, after driving the vehicle for several months i noticed that the odometer seamed to be reading slow, so i had the odometer checked by a state trooper and found out that at 45 mph i was only moving at 40 mph. with further investigation i found that the tires and rims are not the right size for the vehicle. the tires that where on the jeep when i purchased it are p225/75r15, the manufacturer recommends lt245/75r16, is this vehicle safe to drive? the dealership where i purchased the jeep from refuses to make it right. would the 11000 miles on the odometer be right or could it be more? *jb