Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 07/10/2011 | 52916 | ||
| I had a set of bf goodrich mud terrain tires 33 on a 06 wrangler. the tires were about 5 years old but had barely been used, approximately 80% of the tread was left. i swapped these tires from a 73 cj5 that i just wasn't using that much anymore. after around 4000-5000 miles after the switch the tire popped on me going down the hi-way doing 75-80 mph. the vehicle shook for 2-3 seconds then i heard a pop, instantly this threw my vehicle where it flipped and rolled and totaled the vehicle. i had to be airlifted away as a result of this accident. investigators from jeep and my insurance company both concluded that this was a product defect that caused the accident. while taking up the issue with bf goodrich they advised me to take the tire in to be inspected. the tire store stated after about 10 seconds of looking at the tire that it was caused by a road hazard. i did not hit anything at all during this 4 hour trip that i was just on and the tire was inflated at 35 psi. bf goodrich didn't care about the accident or my injuries. they did offer me 30% off a new tire. too bad i don't have a vehicle to put a tire on anymore. i checked the air pressure prior to the beginning of the trip from san diego to phoenix. i also filled up with gas and walked around the jeep, to wash the windows, and didn't notice anything wrong with the tires. the road that i was traveling on was well maintained and free from objects. i did not run over anything. i do have custody of the bad tire still on the rim and pleanty of pictures of the tire and the vehicle after the accident. it is obvious that the tire failure caused the accident. one person said that the tire looked almost like it was re-treaded. | |||
| 03/10/2009 | 39400 | 1 | |
| Entering the interstate and driving up to approximately 60-65mph, the steering wheel shook violently to the point where i needed to slow down drastically to stop the vibration. i took the vehicle in for service on the13th of march at ewald jeep in franklin when they told me to replace the front tires because they were 2/32. i told them the tires have only 15,000 miles on them then they told me to see the place (pomps in racine) that sold me the tires. pomps said i needed an alignment. then, on the 8th of april driving at 40mph on a bumpy road, the steering wheel shook violently again with what felt like the front wheels were loose. to stop this vibration, i needed to slow to 10 to 20 mph. i called for service once again to ewald on the10th of april. they replaced the steering damper ($126.28 and $98 for labor). they also performed a 2 wheel front end alignment. then on saturday the 18th of april, it happened again. as soon as i got home, i called ewald and told them the shakes are back. went in on monday the 20th and had a service tech drive it. he said nothing out of the ordinary occurred while he drove it. minor shakes in the steering wheel but | |||
| 04/10/2008 | 3000 | ||
| Tl*the contact owns a 2006 jeep wrangler. the vehicle has goodyear wrangler gsa tires, size 225/70/r15 (na). while driving approximately 45 mph on normal road conditions, the front end of the vehicle was shaking uncontrollably. the malfunction caused steering difficulty. the failure occurred without warning. the vehicle proceeded to a complete stop and began to operate normally. the contact inspected the front passenger side tire and noticed blistering on the sidewall. the vehicle was taken to the authorized dealer and they stated that the failure was related to blistering of a defective tire. the front passenger side tire was replaced for free. the vehicle was taken to an authorized dealer for the same failure for the front driver's side tire; however, they refused to assume responsibility for the repair. the defective tire has not been replaced. the vin was unknown. the failure mileage was 3,000 and current mileage was 16,118. | |||
| 06/28/2008 | 5049 | 1 | |
| Cracked valve stem caused tire to rapidly deflate on expressway. aftermarket tires and wheels were purchased in may of 2007 from discount tire. *tr | |||
| 11/06/2007 | 9047 | 2 | 05/15/2006 |
| I own a 2006 jeep wrangler x with 9,060 miles. i have goodyear gs-a tires. i am replacing my second tire on the jeep in less than two years. this tire has a sidewall failure and must be replaced. i also have owned a 2001 jeep wrangler. i put 24,000 miles on that car but had to replace 3 goodyear tires similar to the gs-a's. the latest incident involving my jeep and goodyear tires transpired two days ago. i noticed the tire was losing air before i got behind the wheel. considering i was about to drive on a highway, it may have been recipe for disaster. i put air back into the tire and was able to drive to a sears automotive center. the mechanics informed me that the tire had a sidewall failure and was unfixable. sears did state that the tires had little to no wear on them and were like new. i contacted goodyear pertaining to the issues. the customer service representative was not entirely helpful. i gave my history with the goodyear tires and the jeep wrangler to goodyear. i was told to seek a second opinion by goodyear. i had another goodyear retailer look at the tire with the same result. i contacted goodyear again. goodyear was quite unhelpful and i felt blown off. i sincerely have a concern that every time i get in my jeep one of my tires may become damaged. jeep wranglers are an suv, so the chances of rollover are higher. the first tire that went on my current 2006 jeep wrangler almost cased me to spin out in the middle of a busy intersection. that incident transpired in september of 2006. i am hoping that this complaint will inspire some sort of investigation into the product, goodyear did not seem interested in doing so. everywhere you look there are jeep wranglers on the road, many of them with these same goodyear gs-a tires. that is a large number of people potentially at risk, along with those who may be traveling at the same time. thank you for your time, i honestly hope this can be addressed and approached for the potentially serious manner that it is. *tr | |||
| 05/29/2007 | 14500 | 1 | 01/01/2005 |
| Tl*the contact owns a 2006 jeep wrangler. while driving 75 mph, the vehicle felt unstable. the contact noticed a large bubble and tread loss on the right rear firestone tire. the tire size was p23575r15. the dot number and tire information were unavailable. the current mileage is 14,600 and failure mileage was 14,500. | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 07/18/2008 | 27000 | 1 | |
| I was traveling down the highway passing another vehicle on the first lane. as i was going down, i felt my vehicle pulling to the side very slightly, and at first i put the feeling off as me overreacting over something or it was just the road being a little rough. i was going at highway speed around 75mph, and eventually my rear passenger side tire ruptured effectively destroying all of the sidewall of the tire. i managed to stay in control and pulled to the side of the road. after the incident and upon closer inspection of the failed tire at home, i found that the rubber part where the valve stem meets the wheel of the tire was mostly cracked almost to the point of detachment. i feel certain that this was the cause of the tire failure, where i lost air pressure causing the sidewall of the tire to give away at highway speed. i have also taken pictures of the tire and the valve stem damage if needed. *tr | |||
| TIRES - SIDEWALL | |||
| 11/06/2007 | 9047 | 2 | 05/15/2006 |
| I own a 2006 jeep wrangler x with 9,060 miles. i have goodyear gs-a tires. i am replacing my second tire on the jeep in less than two years. this tire has a sidewall failure and must be replaced. i also have owned a 2001 jeep wrangler. i put 24,000 miles on that car but had to replace 3 goodyear tires similar to the gs-a's. the latest incident involving my jeep and goodyear tires transpired two days ago. i noticed the tire was losing air before i got behind the wheel. considering i was about to drive on a highway, it may have been recipe for disaster. i put air back into the tire and was able to drive to a sears automotive center. the mechanics informed me that the tire had a sidewall failure and was unfixable. sears did state that the tires had little to no wear on them and were like new. i contacted goodyear pertaining to the issues. the customer service representative was not entirely helpful. i gave my history with the goodyear tires and the jeep wrangler to goodyear. i was told to seek a second opinion by goodyear. i had another goodyear retailer look at the tire with the same result. i contacted goodyear again. goodyear was quite unhelpful and i felt blown off. i sincerely have a concern that every time i get in my jeep one of my tires may become damaged. jeep wranglers are an suv, so the chances of rollover are higher. the first tire that went on my current 2006 jeep wrangler almost cased me to spin out in the middle of a busy intersection. that incident transpired in september of 2006. i am hoping that this complaint will inspire some sort of investigation into the product, goodyear did not seem interested in doing so. everywhere you look there are jeep wranglers on the road, many of them with these same goodyear gs-a tires. that is a large number of people potentially at risk, along with those who may be traveling at the same time. thank you for your time, i honestly hope this can be addressed and approached for the potentially serious manner that it is. *tr | |||
| TIRES - TREAD/BELT | |||
| 11/06/2007 | 9047 | 2 | 05/15/2006 |
| I own a 2006 jeep wrangler x with 9,060 miles. i have goodyear gs-a tires. i am replacing my second tire on the jeep in less than two years. this tire has a sidewall failure and must be replaced. i also have owned a 2001 jeep wrangler. i put 24,000 miles on that car but had to replace 3 goodyear tires similar to the gs-a's. the latest incident involving my jeep and goodyear tires transpired two days ago. i noticed the tire was losing air before i got behind the wheel. considering i was about to drive on a highway, it may have been recipe for disaster. i put air back into the tire and was able to drive to a sears automotive center. the mechanics informed me that the tire had a sidewall failure and was unfixable. sears did state that the tires had little to no wear on them and were like new. i contacted goodyear pertaining to the issues. the customer service representative was not entirely helpful. i gave my history with the goodyear tires and the jeep wrangler to goodyear. i was told to seek a second opinion by goodyear. i had another goodyear retailer look at the tire with the same result. i contacted goodyear again. goodyear was quite unhelpful and i felt blown off. i sincerely have a concern that every time i get in my jeep one of my tires may become damaged. jeep wranglers are an suv, so the chances of rollover are higher. the first tire that went on my current 2006 jeep wrangler almost cased me to spin out in the middle of a busy intersection. that incident transpired in september of 2006. i am hoping that this complaint will inspire some sort of investigation into the product, goodyear did not seem interested in doing so. everywhere you look there are jeep wranglers on the road, many of them with these same goodyear gs-a tires. that is a large number of people potentially at risk, along with those who may be traveling at the same time. thank you for your time, i honestly hope this can be addressed and approached for the potentially serious manner that it is. *tr | |||
| TIRES - TUBE | |||
| 11/06/2007 | 9047 | 2 | 05/15/2006 |
| I own a 2006 jeep wrangler x with 9,060 miles. i have goodyear gs-a tires. i am replacing my second tire on the jeep in less than two years. this tire has a sidewall failure and must be replaced. i also have owned a 2001 jeep wrangler. i put 24,000 miles on that car but had to replace 3 goodyear tires similar to the gs-a's. the latest incident involving my jeep and goodyear tires transpired two days ago. i noticed the tire was losing air before i got behind the wheel. considering i was about to drive on a highway, it may have been recipe for disaster. i put air back into the tire and was able to drive to a sears automotive center. the mechanics informed me that the tire had a sidewall failure and was unfixable. sears did state that the tires had little to no wear on them and were like new. i contacted goodyear pertaining to the issues. the customer service representative was not entirely helpful. i gave my history with the goodyear tires and the jeep wrangler to goodyear. i was told to seek a second opinion by goodyear. i had another goodyear retailer look at the tire with the same result. i contacted goodyear again. goodyear was quite unhelpful and i felt blown off. i sincerely have a concern that every time i get in my jeep one of my tires may become damaged. jeep wranglers are an suv, so the chances of rollover are higher. the first tire that went on my current 2006 jeep wrangler almost cased me to spin out in the middle of a busy intersection. that incident transpired in september of 2006. i am hoping that this complaint will inspire some sort of investigation into the product, goodyear did not seem interested in doing so. everywhere you look there are jeep wranglers on the road, many of them with these same goodyear gs-a tires. that is a large number of people potentially at risk, along with those who may be traveling at the same time. thank you for your time, i honestly hope this can be addressed and approached for the potentially serious manner that it is. *tr | |||