Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 08-007-08 | 03/04/2008 | 10024966 | No engine crank or no engine start due to electronic lockup of the wcm/skreem. *nj | 06/11/2008 | |
| 0802307 | 10/06/2007 | 10023391 | Long crank time due to possible contact of camshaft sensor to camshaft gear. *nj | 12/06/2007 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| SB-14-002-09 | 08/01/2009 | 10032006 | Jeep: hard to fill with fuel or must fill fuel at very slow rate. replacing the vent line tube vent line filter, vent line and recirculation line. caused by the vent system not being able to provide enough tank ventilation. * | 02/03/2010 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| PE07027 | CHRYSLER GROUP LLC | 05/29/2007 | 08/02/2007 | ENGINE STALLING & ELECTRIC POWER LOSS | 07V291000 | |
| On july 3, 2007, daimlerchrysler corporation (dcc) submitted a defect information report to nhtsa describing a defect that could result in engine stall while driving in approximately 80,894 model year (my) 2007 jeep wrangler and dodge nitro vehicles manufactured between january 30, 2006 and january 22, 2007 (nhtsa recall 07v-291, dcc recall g25).according to dcc, the totally integrated power module (tipm) in these vehicles was programmed with software that may allow the engine to stall under certain conditions.dcc will reprogram the tipm in the recalled vehicles with revised software. odi opened pe07-027 on may 29, 2007, based on 53 complaints alleging engine stall and/or loss of electrical power in my 2007 jeep wrangler vehicles.odi was also monitoring similar complaints in my 2007 dodge nitro vehicles.dcc's analysis of complaints to dcc and nhtsa found that many described events with a momentary loss of electrical power inside the vehicle and a corresponding loss of engine power.many of the reports also indicated that the instrument cluster telltale lamps momentarily illuminated during the event. dcc's engineering analysis determined that the tipm could initiate an internal reset cycle lasting approximately 75 ms in response to error messages on the communication bus.the key on signal from the tipm to the powertrain control module (pcm) is lost during a tipm reset.if the pcm loses the key on signal for longer than 40 ms, it interprets it as the vehicle ignition being turned off and begins a power down routine.after the tipm reset, the key on signal is restored and the pcm powers back up.if the rotating components of the engine contain sufficient inertia, the vehicle may restart with no input from the operator as reported in some of the complaints.if the engine does not restart in this manner, it can be restarted by the operator.a revision to the tipm software on january 22, 2007 changed the tipm reset time to 17 ms, removing the potential for pcm power down and engine stall. odi has received 178 complaints potentially related to the alleged defect in my 2007 jeep wrangler vehicles and 52 complaints involving my 2007 dodge nitro vehicles.two of the nitro complaints allege that a crash resulted from an engine stall incident, one of which caused minor injuries to a passenger.as of june 1, 2007, dcc identified 151 wrangler complaints and 128 nitro complaints. this investigation has been closed with dcc's recall. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 12/01/2009 | 45000 | 1 | |
| I bought the jeep new in february/march of 2007. in december 2009, at approximately 45k miles, i heard a loud knocking noise that sounded like it was coming from the bottom end of the engine. took the jeep to my regular oil change center and they confirmed the knocking sound. i then took the jeep to local dealer who informed me that it was spun bearings and there was metal shavings in the oil pan. they put in a new motor (chrysler offered some assistance after much complaining and arguing on my side, but it still cost me $1,500 as it as out of warranty). now, in august 2012, at a total of 90k miles (approximately 45k on the new motor), the bearings are spun again. this will be the 3rd motor in this jeep. i have the receipts from my regular oil change center showing that i have regularly changed the oil. the service department at the dealer says they are not aware of any other ppl having this issue. however, internet research shows significant numbers of ppl with 2007 jeep wranglers that are having spun bearings at around 45k miles. jeep should be replacing these motors at no cost to the consumer as this appears to be a design defect. *tr | |||
| 12/01/2009 | 45000 | ||
| I bought the jeep new in february/march of 2007. in december 2009, at approximately 45k miles, i heard a loud knocking noise that sounded like it was coming from the bottom end of the engine. took the jeep to my regular oil change center and they confirmed the knocking sound. i then took the jeep to local dealer who informed me that it was spun bearings and there was metal shavings in the oil pan. they put in a new motor (chrysler offered some assistance after much complaining and arguing on my side, but it still cost me $1,500 as it as out of warranty). now, in august 2012, at a total of 90k miles (approximately 45k on the new motor), the bearings are spun again. this will be the 3rd motor in this jeep. i have the receipts from my regular oil change center showing that i have regularly changed the oil. the service department at the dealer says they are not aware of any other ppl having this issue. however, internet research shows significant numbers of ppl with 2007 jeep wranglers that are having spun bearings at around 45k miles. jeep should be replacing these motors at no cost to the consumer as this appears to be a design defect. | |||
| 06/18/2012 | 65000 | ||
| Tl- the contact owns a 2007 jeep wrangler. while driving approximately 20 mph, the contact noticed smoke coming from under the hood and entering into the vehicle. the contact was unable to see and crashed into a culvert. the police reported to the scene and a report was filed. the contact sustained bruises to the arms and legs. the vehicle was destroyed. the manufacturer was made aware of the failure and advised that an investigator would come to inspect the vehicle. the vehicle was destroyed. the approximate failure mileage was 65,000. kmj | |||
| 06/18/2012 | 65000 | ||
| Tl- the contact owns a 2007 jeep wrangler. while driving approximately 20 mph the driver noticed smoke coming from under the hood and entering the vehicle. the contact was unable to see and crashed into a culvert. the police reported to the scene and a report was filed. the driver sustained bruises on her arms and legs. the vehicle was destroyed. the manufacturer was made aware of the failure and stated an investigator would come out and inspect the vehicle. the vehicle was destroyed. the approximate failure mileage was 65,000. da | |||
| ENGINE AND ENGINE COOLING | |||
| 04/18/2012 | 53000 | ||
| Tl-the contact owns a 2007 jeep wrangler. while driving 65 mph, the contact noticed that the vehicle had suddenly stalled warning. the failure had not been diagnosed and the vehicle had not been repaired. the failure and current mileages were 53,000. sm. | |||
| 04/18/2012 | 53000 | ||
| Tl- the contact owns a 2007 jeep wrangler. while traveling 65 mph the contact noticed that the vehicle had suddenly shut off without warning. the vehicle has not been diagnosed and the vehicle has not been repaired. the current and failure mileages were 53,000. bml | |||
| 03/28/2012 | 94000 | ||
| The 2007 jeep wrangler stalled, lost power brakes, lost power steering. tried to restart the vehicle and would not turn over. we noticed flames shooting up outside the passenger side of the vehicle. all 4 of us climbed out the driver side door. i tried to open the hood and flames came bursting out. within 2 minutes the whole vehicle engulfed in flames. the flames were coming from underneath the engine. it took the fire department nearly 2 hours to extinguish the flames. the vehicle was a total loss. | |||
| 03/01/2010 | 30000 | ||
| Tl-the contact owns a 2007 jeep wrangler. the contact stated the vehicle engine was defected. the engine was consuming oil prematurely. the vehicle was taken to the dealer several times for the failure. the dealer replaced the pollution control valve, but the failure was not corrected. the vehicle continued to consume engine oil prematurely. the vehicle was taken back to the dealer. the dealer performed a diagnostic which located the failure at the head gasket, and spark plugs will need to replace. the manufacturer denied assistance with the repair, because the vehicle warranty expired. the vehicle was not repaired. the vin information was not available. the failure mileage was 30,000 and the current mileage was 40,000. li | |||
| 12/03/2011 | 56842 | ||
| As driving on highway engine started to make clicking noise, called local jeep dealership and brought into shop no engine lights or oil lights on, service preson told me that oil was 5 quarts low in a 6 quart engine and the engine bearings were stripped need new engine and life time powertrain warranty will not cover engine. when i ask service preson why this happen he could not and would not give straight answer simple said aftermarket oil filter, and i found no leaks then asked if it was the oil filter he said no i'm not telling you it was the oil filter! then i said if it is not the oil filter nor you found no leaks where did the other 5 quarts of oil disapear to. it must be a deffected engine. i just change the oil 2000 miles ago! in all service department will not tell me why the engine failed or how it happen niether will chrysler. | |||
| 06/25/2010 | 42000 | ||
| Intermittent problem occuring almost exclusively at highway speeds. while driving at highway speeds suddenly, without warning, the vehicle shuts off. all warning lights on the dash board appear, engine completely shuts off which leads to power steering failure and loss of safe control of the vehicle. while the engine shut off is intermittent and does not last for more than a few seconds before it turns back on without use of the key or any other means of manually restarting the vehicle, it is highly unsafe and can lead to severe injury or death. we have noted this issue occuring approximately 1-2 times per month. we finally took the vehicle to the dealership to service and locate the issue with the vehicle on october 20, 2011. the dealership stated they could not find any issues with the vehicle, with the exception of unusally high oil consumption. the dealership advised we do an oil consumption test which will be completed in 3000 miles or 3 months. | |||
| 07/28/2010 | 59900 | ||
| My vehicle spills fuel out of the filler area every time i fill up. the fuel gets on me, the vehicle, and the ground. i have contacted chrysler about the matter, and they advise me because i am outside the time frame for their tsb, any repairs would have to be paid by me. after thoroughly researching the matter, it seems this is a wide spread concern. chrysler has addressed the issue for some, but not others because we're outside the window. please see your code #pe10032. also, my vehicle consumes or burns oil at the rate of one quart per 1000 miles. again, research shows this is another wide spread matter attributed to faulty motor construction of some 2007/2008 engines. owners who have had the repair done under warranty found that on three pistons, ring gaps where in a line, the other three where close, all six oil expander rings and piston rods where installed upside down. chrysler will address the matter only if you are still under warranty. i do not understand why the cost should be bared by the consumer when both matters are so common and wide spread as to indicate design flaws in the product. why should i pay for their inability to build a component correctly? | |||
| 01/01/1901 | 1 | ||
| 2007 jeep wrangler suddenly exploded and caught on fire.*cw | |||
| 03/08/2007 | 30000 | ||
| Tl*the contact owns a 2007 jeep wrangler. while driving between 55-60 mph, the electrical system failed and the vehicle lost power. the engine stalled without warning. after five seconds, the vehicle resumed normal operation. the vehicle was taken to an authorized dealer for diagnostic testing, but they could not duplicate the failure. the failures recurred on three separate occasions. the authorized dealer was notified twice, but there were no resolutions. the vehicle is in the process of being towed. the vin was unknown. the failure mileage was 30,000 and current mileage was 90,000. | |||
| 11/21/2008 | 1 | ||
| Vehicle continues to lose power while in motion. as a result there is a loss of power breaking as well as steering. chrysler has investigated the problem several times including an opportunity for one last fix under the lemon law statute in florida. yet the condition persists. chrysler has determined that they will only agree to settle the outstanding issue with this dangerous condition if they are provided with yet another opportunity to inspect the vehicle. chrysler of auburn hills has been notified of this unsafe condition and has responded with customer relations representative richard wilcox 407-826-7035 who advised of the additional inspection required before they will consider settling this matter. it does not seem that chrysler is at all concerned with the obvious potential for bodily harm that may occur as a result of the incidents of power loss and the resultant control problems with the vehicle. *tr | |||
| 05/01/2007 | 12860 | ||
| Tl*the contact owns a 2007 jeep wrangler. while driving 50 mph, the vehicle would randomly stall and lose power steering and braking ability. the failure has occurred three times within the past year. the vehicle was able to be restarted immediately afterwards; therefore, the contact never took the vehicle to the dealer. after the most recent failure, she was unable to immediately restart the engine until 30 minutes later. the vehicle was towed to the dealer and they reprogrammed the power module. the failure recurred less than a week later while driving 65 mph. once more, the vehicle took 30 minutes to restart. the vehicle is currently at the dealer being repaired. the contact believes that the manufacturer needs to develop a new repair for this failure. the failure mileage was 12,860. | |||
| 04/02/2008 | 10000 | 1 | 06/01/2007 |
| Driving my 2007 jeep wrangler about 55 mph when the engine stalled and the dash lights lit up, 5 seconds later it restarted and the dash warning lights went off as normal. called the local service dept. and an appointment was made but was told it would be like finding a needle in a haystack . *tr | |||
| 03/03/2008 | 2 | 12/01/2006 | |
| 2007 jeep wrangler problems with engine stalling. consumer states that in order to restart the vehicle it must be in neutral before turning the ignition switch. consumer states she would like the vehicle replaced. *kb the seat belt retractor on the drivers side failed within weeks of owning the vehicle, there was a constant rattling noise coming from the pillar area, the drivers door did not close properly. the technician used a mallet or hammer to align the door striker. the consumer had to slam the door in order for it to close properly, even though there was no certainty the door was really closed. there was a possibility that the striker on the door could collapse while the vehicle was in motion causing the door to open. the vehicle also made a rattling noise while accelerating. *jb | |||
| 02/18/2006 | 1000 | 8 | |
| Tl*the contact owns a 2007 jeep wrangler. while driving 30 mph, the vehicle stalled several times without warning and lost complete power. the vehicle eventually restarted. the dealer attempted to repair the vehicle five times, but informed the contact that there were no failures. the purchase date was unknown. the current mileage was 12,000 and failure mileage was 1,000. | |||
| 09/01/2007 | 900 | 10 | 08/10/2007 |
| Tl*the contact owns a 2007 jeep wrangler. while driving 30 mph, the stopping distance increased when the brakes were applied. the contact stated that the failure also occurred the following day while driving 40 mph. the road conditions were clear. he further stated that while driving 2 mph, the vehicle veered to the right. the dealer adjusted the tire pressure. in addition, there was a five second delay when he started the vehicle. the contact stated that the air conditioner and radio worked intermittently. the dealer was unable to duplicate any of the failures. the failure mileage was 900 and current mileage was 1,702. | |||
| 08/17/2007 | 3300 | 5 | 03/05/2007 |
| Tl*the contact owns a 2007 jeep wrangler. the contact stated that the vehicle fails to accelerate and shuts off after coming to a complete stop. the ignition switch must be turned off in order to restart the engine. he stated that the vehicle stalled five times within the last ten days. the dealer has reprogrammed the computer at least twice. also, when making a right turn, the anti-skid control activates and the brakes are applied. the anti-skid control light illuminates and then dims after the turn is made. the dealers verified with a road test that the anti-skid does activate at approximately 25-35 mph, but no repairs have been made. the contact was unsure of the component names regarding the reprogramming and anti-skid failures. the current mileage was 4,200 and failure mileage was 3,300. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/01/2011 | 65000 | ||
| Tl- the contact owns a 2007 jeep wrangler. the contact stated that the vehicle would burn oil excessively. a local mechanic diagnosed that the pistons and rings would need to be replaced. the dealer was not contacted. the manufacturer took a complaint but the failure was not repaired. the failure mileage was 65,000 and the current mileage was 77,000. tlb | |||
| 01/01/2011 | 65000 | ||
| Tl- the contact owns a 2007 jeep wrangler. the contact stated that the vehicle would burn oil excessively. a local mechanic diagnosed that the pistons and rings would need to be replaced. the dealer was not contacted. the manufacturer took a complaint. the failure was not repaired. the failure mileage was 65,000 and the current mileage was 77,000. nw | |||
| 12/16/2010 | 1 | 09/11/2008 | |
| 2007 jeep wrangler. consumer states that vehicle made a rattling noise while accelerating. she thought that her vehicle should have been included in the transmission recall. *kb the dealer recommended an engine breakdown and inspection. after the inspection of the vehicle, the consumer was informed that based on the inspection report, the repair of the engine was denied. the consumer stated he was accused of negligence by means of improper/insufficient lubrication which resulted in engine failure due to lack of oil, despite providing sufficient evidence of proper vehicle maintenance. *jb | |||
| 02/01/2011 | 1 | 12/01/2007 | |
| 2007 jeep wrangler. letter from congressman israel on behalf of constituent requesting assistance in recovering financial damages she incurred when the jeep dealership refused to honor the warranty (full document not imaged) *tgw the consumer stated her son drove through some water on a local road, not aware that any problems occurred. when he arrived home, a friends truck would not start, so the consumers son gave the friends vehicle a jump, in the middle of the jump, the vehicle suddenly stopped running. the vehicle was taken to the dealer where the consumer was informed, the engine had seized and needed to be replaced at a cost of $7,000. the consumer stated the manufacturer would not honor the warranty. *jb | |||
| 12/16/2010 | 1 | 09/11/2008 | |
| 2007 jeep wrangler. consumer states that vehicle made a rattling noise while accelerating. she thought that her vehicle should have been included in the transmission recall. *kb the dealer recommended an engine breakdown and inspection. after the inspection of the vehicle, the consumer was informed that based on the inspection report, the repair of the engine was denied. the consumer stated he was accused of negligence by means of improper/insufficient lubrication which resulted in engine failure due to lack of oil, despite providing sufficient evidence of proper vehicle maintenance. *jb | |||
| 02/01/2011 | 1 | 12/01/2007 | |
| 2007 jeep wrangler. letter from congressman israel on behalf of constituent requesting assistance in recovering financial damages she incurred when the jeep dealership refused to honor the warranty (full document not imaged) *tgw the consumer stated her son drove through some water on a local road, not aware that any problems occurred. when he arrived home, a friends truck would not start, so the consumers son gave the friends vehicle a jump, in the middle of the jump, the vehicle suddenly stopped running. the vehicle was taken to the dealer where the consumer was informed, the engine had seized and needed to be replaced at a cost of $7,000. the consumer stated the manufacturer would not honor the warranty. *jb | |||
| 12/16/2010 | 1 | 09/11/2008 | |
| 2007 jeep wrangler. consumer states that vehicle made a rattling noise while accelerating. she thought that her vehicle should have been included in the transmission recall. *kb the dealer recommended an engine breakdown and inspection. after the inspection of the vehicle, the consumer was informed that based on the inspection report, the repair of the engine was denied. the consumer stated he was accused of negligence by means of improper/insufficient lubrication which resulted in engine failure due to lack of oil, despite providing sufficient evidence of proper vehicle maintenance. *jb | |||
| 02/01/2011 | 1 | 12/01/2007 | |
| 2007 jeep wrangler. letter from congressman israel on behalf of constituent requesting assistance in recovering financial damages she incurred when the jeep dealership refused to honor the warranty (full document not imaged) *tgw the consumer stated her son drove through some water on a local road, not aware that any problems occurred. when he arrived home, a friends truck would not start, so the consumers son gave the friends vehicle a jump, in the middle of the jump, the vehicle suddenly stopped running. the vehicle was taken to the dealer where the consumer was informed, the engine had seized and needed to be replaced at a cost of $7,000. the consumer stated the manufacturer would not honor the warranty. *jb | |||
| 11/15/2006 | 32 | 1 | 11/15/2006 |
| Tl* the contact owns a 2007 jeep wrangler. while driving the vehicle would stall without any prior warnings. the vehicle was taken to the dealer for inspection. the technician could not locate any diagnostic error codes therefore no repairs were made. the failure mileage was 20. the current mileage was 44000. updated 11/04/09. *lj the consumer stated the dealer performed the repair per the recall, however the remedy only lasted 18 months and then the stalling resumed and continued to be a constant problem. updated 11/05/09.*jb | |||
| 10/01/2007 | 26000 | 2 | 09/13/2006 |
| Tl*the contact owns a 2007 jeep wrangler. while driving 70 mph, the vehicle lost power with the exception of the brakes. the throttle control and esp warning indicator lights illuminated. the vehicle was pulled to the side and restarted. the weather was very windy. the dealer was unable to determine the cause of the failure. the current and failure mileages were 26,000. updated 10/18/07 *tr | |||
| 03/01/2007 | 5000 | 3 | 12/01/2006 |
| Tl*the contact owns a 2007 jeep wrangler. while driving 65-75 mph, the vehicle lost power and shut off. the dealer has not inspected the vehicle. the failure mileage was 5,000 and current mileage was 16,000. | |||
| 05/29/2007 | 1000 | 4 | 11/02/2006 |
| Tl*the contact owns a 2007 jeep wrangler. the contact stated that the vehicle has stalled on four occasions. the vehicle was taken to the dealer three times and they were unable to duplicate the failure. the current mileage is 8,409 and failure mileage was 1,000. | |||
| 04/01/2007 | 3000 | 2 | 12/01/2006 |
| Tl*the contact owns a 2007 jeep wrangler. the current mileage was 6800. while driving 65 mph the engine stalled and completely lost power. all of the warnining indicator lights were on. after two seconds the contact was able to restart the vehicle. the vin was unavailable. the failure mileage was 3000. | |||
| 05/20/2007 | 1000 | 2 | 01/17/2007 |
| Tl*the contact owns a 2007 jeep wrangler. on may 22, 2007, the dashboard lights dimmed and the vehicle failed while driving 45 mph. the failure previously occurred in march of 2007. the vehicle failed without warning. the engine size was unknown. the current mileage is 5,800 and failure mileage was 1,000. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 03/01/2010 | 29350 | ||
| Tl*the contact owns a 2007 jeep wrangler. the contact noticed that there was a crack in the engine manifold. the contact called the dealer and was informed that the failure was not uncommon and was due to the vehicle operating at a high temperature. the failure mileage was 29350 and the current mileage was 29350. | |||