Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
01/17/201323500
 Driving my stock 2007 jeep wrangler on i-77 in charleston wv at 65mph. started rounding a left hand curve in the road when i hit some minor bumps in the road. the vehicle started bouncing and shaking violently nearly causing me to lose control of the vehicle. i was able to slow and pull off to the side of the road. the shake went away at about 15-20 mph. i thought for sure a wheel was coming off. i slowed my speed but this still happened three more times before i could get it to royal jeep in charleston where i had to leave it and rent a car for the night. after describing the incident to the service advisor stated it sound like a bad steering damper shock and stated that he has dealt with this problem before. i picked up the vehicle the next day to a tune of $205.00 plus the rental car($64.00) and drove back to cleveland oh without another incident. mark by word, someone will die someday if this problem is not corrected quickly.
12/27/201234156
 Front end shakes violently, feels like a flat tire or a loose wheel.stopped & checked tires, found nothing wrong. got back in vehicle and drove. this has happen at least 2 other times. i believe it is called a death wobble. was pretty scary.
10/28/2012273941
 While driving at approx 40 mph, jeep struck a small (very shallow) pothole. front end of jeep began to shake violently. this has happened on two other occassions in the last month, all between 40 and 50 mph. each time the jeep hit a bump in the road. jeep is stock, no lifts, no off road use, original factory tires: goodyear wrangler p255/75r17, properly inlfated to factory specs, low mileage 27394. the wobble doesn't stop until the vehicle is slowed drastically, steering is difficult while the wobble is occuring. is this a recall item? manufacture reimbursement? any information regarding this issue would be appreciated. *tr
10/28/201227394
 While driving at approx 40 mph, jeep struck a small (very shallow) pothole. front end of jeep began to shake violently. this has happened on two other occassions in the last month, all between 40 and 50 mph. each time the jeep hit a bump in the road. jeep is stock, no lifts, no off road use, original factory tires: goodyear wrangler p255/75r17, properly inlfated to factory specs, low mileage 27394. the wobble doesn't stop until the vehicle is slowed drastically, steering is difficult while the wobble is occuring. is this a recall item? manufacture reimbursement? any information regarding this issue would be appreciated.
09/06/2012502001
 At highway speed my steering wheel and front end began to shake violently. this occurred when hitting a small joint in the pavement. the only way to stop the shaking was to slow down from 60 to approximately 30 miles per hour on the interstate. *tr
09/06/201250200
 At highway speed my steering wheel and front end began to shake violently. this occurred when hitting a small joint in the pavement. the only way to stop the shaking was to slow down from 60 to approximately 30 miles per hour on the interstate.
06/08/201242000
 I have owned this vehicle for over four years. recently, i needed to remove the spare tire for the first time and noticed a severe crack in the housing support bracket that connected the spare to the rear gate of the vehicle. this bracket has three lug nuts designed to support the spare and, because of the crack, one of the lugs was not providing any support for the approximately 150-pound tire and wheel. a crack around one of the other two lugs would likely cause a complete failure of the housing support, as i doubt one lug could hold the heavy spare and wheel. i believe this part should be recalled immediately.
05/28/201252000
 While driving down the road at about 40-45mph my right front tire hit a bump. when that happened the entire front end began to vibrate violently. the only thing that cured the issue was to brake the vehicle. once it got down to about 15mph it finally stopped and i was able to continue. this has been an ongoing issue with this jeep. this has happened before and the dealership replaced tie rods and a steering dampener but it's never gone away completely.
02/10/201290063
 When the vehicle reaches approximately 50 mph, the vehicle begins shake. the dealership replaced the drivers side hub on the front axle which wasn't covered under the warranty. i had it aligned & the wheels balanced, which helped a little, but it was still shaking. two months later i took it back to the dealership & they're replacing all the ball joints and the passenger side hub on the front axle. i had already replaced the upper ball joints previously.
08/20/201036000
 Dear mr. strickland, i received a response from mr. randy reid stating that there was not a safety defect trend with jeep wranglers...are you kidding me? do you not read all your reports regarding this issue. i am asking again and will continue to ask for any one person at nhtsa to look into this very serious defect that causes accidents, crashes, that may lead to death...office of defects investigation needs to have the jeep death wobble investigated, researched for nhtsa describes its mission as save lives, prevent injuries,reduce vehicle-related crashes. please i would like this rsolved for i would like my life back. yours in success, coleen m. park
08/20/201036000
 My jeep wrangler has the well known defect appropriate consumer name the jeep death wobble there is no guaranteed repair in this defect that causes and has caused accident and / or death. i will not repair a jeep that i did not cause the defect in the manufacture. my jeep is well maintained, never taken off road , never altered any of the original manufacture design and parts. this defect is affecting thousands upon thousands of consumers and there is no guaranteed repair if any and i will not risk the lives of my family, friends, enemies, children, babies, pets, those innocent people driving around me with their non-defective vehicle and i will not risk my life at the hands of daimler chryslers defective jeep wranglers since 2003. this to be a priority for this defect in 50% to 75% jeep wranglers may cause and has caused accident and or death. yours in success,
04/15/201052125
 Driving on the interstate at approximately 65 mph, and the front end began shaking violently. i started pulling over and when i got down to 35 mph, the shaking stopped. i was able to drive for a couple of weeks without incidence, and then it happened again with increasing frequency. this was a stock jeep bought new without any after-market alterations with only 52k miles. i took it into midas, and they said i needed a new steering stabilizer. they replaced it, and it did not solve the problem. i took it to another mechanic, and they replaced trackbar, but it didn't solve the problem. i took it back to midas, and they put another new stabilizer, still had the problem with ever-increasing frequency. i put new tires on the car, and the problem went away for about 20k miles. at 73k, the problem started again. this time i took it the jeep dealer. they knew what the death wobble was, and they said they would check everything. they reported back that there was nothing wrong with the components, and suggested i get the tires balanced again. i got the tires balanced and took it back a week later to the dealer as the problem was happening with more frequency, and now was occurring at speeds between 45-55 mph. i suggested a particular patch of highway for a test drive. they called me back and said, there is something seriously wrong. they then worked with chrysler to identify and solve the problem. they replaced the tire rods and joints. three days later i experienced the problem again, and then again, and again. i have spent approximately $1400 to fix this problem, and it continues to persist. do an online search of death wobble and you'll find entry after entry and even videos. i'm really worried that one of these times when i and forced to quickly slow down and head to the shoulder, i'm going to end up rear ended by a tractor trailer.