Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
CSN-J3106/01/201010033531Chrysler: transmission fluid temperature warning. the transmission fluid on certain vehicles may overheat under severe usage conditions such as trailer towing, snow plowing or extreme off road driving. csc letter was received. model wra08/20/2010
POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES
WB-D-11-2504/18/201210045081Jeep: see document search button for owner letter. information regarding the extension warranty for diagnosis and replacement of transmission oil cooler lines. *pe08/17/2012
CSN-L0505/01/201110041264Ready09/26/2011
CSN-L0505/01/201110041264Chrysler service campaign: see document search button for owner letter. the transmission cooler lines may leak transmission fluid at the hose to tube joints. *rm09/26/2011
SB-21-006-1106/15/201110041077Ready09/19/2011
SB-21-006-1106/15/201110041077Chrysler: 2008-2010 jeep wrangler. weeping transmission oil cooler lines. information on installing new transmission oil cooler supply and return line assembly. *rm09/19/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
09/17/201256000
 Tl* the contact owns a 2009 jeep wrangler. the contact stated that after shifting into first gear, the transmission slipped abnormally, accompanied by a loud noise. the contact mentioned that when the failure occurred, the vehicle would shake violently and without warning. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no included in any recalls. the vehicle was not repaired. the vin was not available. the failure mileage was 56,000 and the current mileage was 58,000.
09/17/201256000
 Tl - the contact owns a 2009 jeep wrangler. the contact stated that after shifting into first gear, the transmission slipped abnormally, accompanied by a loud noise. the contact mentioned that when the failure occurred, the vehicle would shake violently and without warning. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no included in any recalls. the vehicle was not repaired. the vin was not available. the failure mileage was 56,000 and the current mileage was 58,000. kmj
07/29/2011220001
 When accelerating from a stop/near-stop, the car will violently jump out of gear. the first time it occurred i thought i was rear-ended. it is difficult to intentionally repeat: the only pattern is that it is a first gear, accelerating from slow speed issue. beginning to be intimidated to pull into traffic. it is increasing in frequency and severity. lithia dealer says it is a jeep issue. jeep says it is a dealer issue. i miss my 1999 sahara. *tr
07/29/201122000
 When accelerating from a stop/near-stop, the car will violently jump out of gear. the first time it occurred i thought i was rear-ended. it is difficult to intentionally repeat: the only pattern is that it is a first gear, accelerating from slow speed issue. beginning to be intimidated to pull into traffic. it is increasing in frequency and severity. lithia dealer says it is a jeep issue. jeep says it is a dealer issue. i miss my 1999 sahara.
06/16/2012435001
 Under normal driving of the jeep in four wheel drive high range, the transmission warning of overtemperature comes on. this is to warn of a high temperature and help prevent the oil from overflowing onto the exhaust and causing a fire. this warning happens everytime the jeep is driven in four wheel drive high range on any sandy surface. this is a defect in the proper sizing of the transmission cooler. i have spoken with numerous persons with the same results. the dealerships response is to change the transmission cooler with the aux cooler now offered, but this is a the owner's cost. i was instructed by a claims agent, [xxx], at chrysler that there is no recall so they declined my claim. it is disappointing that i want to be proactive in preventing a know issue with my jeep and the answer is that there is no recall so the are declining to address. please let me know if there is more information that i can give on the situation. thanks for your time. *tr
06/16/201243500
 Under normal driving of the jeep in four wheel drive high range, the trasmission warning of overtemperature comes on. this is to warn of a high temerature and help prevent the oil from overflowing onto the exhaust and causing a fire. this warning happens everytime the jeep is driven in four whhel drive high range on any sandy surface. this is a defect in the propoer sizing of the transmission cooler. i hav spoken with numerous persons with the same results. the dealerships response is to change the transmission cooler with the aux cooler now offered, but this is a the owner's cost. i was instructed by a claims agent, jason, at chrystler that there is no recall so they declined my claim. it is disappointing that i want to be proactive in preventing a know issue with my jeep and the answer is that there is no recall so the are declining to address. please let me know if there is more information that i can give on the situation. thanks for your time.
10/19/201135520
 Vehicle repeatedly jumps out of first gear from a dead stop. transmission violently shakes the vehicle and jumps the vehicle into neutral leaving the driver with no power in the middle of an intersection. trailing vehicles are forced to slam on brakes, or swerve to avoid my vehicle with no forward momentum.
07/01/201163275
 Auto won't start. acts as if it is trying to start while in gear. possible transmission range sensor problem. has occured numerous times.
05/10/201119700
 While driving on highway at approximately 55-60 mph my jeep has started to violently shake and shudder after hitting a bump. it will only stop shaking after pulling over to the side of the road and slowing down to 15-20 mph or stopping all together. the day it started we were taking a trip to new orleans and it happened 6 or 7 times in less than 100 miles. i will be taking it in to the dealer in the morning, but after a quick search of the nhtsa database it seem this has been a regular occurrence and recurrence with jeeps for many years. luckily we were on a secondary highway when this occurred and not on a major interstate at 70-75 mph (yet). the wife is now terrified to drive the vehicle and i'm not to comfortable with it at this point. to make matters worse we're being stationed overseas and planned on letting our son in college use the vehicle which doesn't seem like a great option at this point. we've also noticed, for the past few weeks, the manual transmission will jump out of 1st gear when taking off. i looked forward to owning a jeep 4-door for some time and this is rather disappointing and i wouldn't have even considered buying it if i had been told this would happen, especially with less than 20,000 miles on it, none of which are off-roading miles. i believe jeep should have to warn it's potential customers if they do not want to bother fixing an obvious design flaw and should have to remove all their trail rated badges from all vehicles. it's no wonder chrysler is having financial troubles since they can't make a 4x4 that can handle a bump.
08/27/20101
 2009 jeep wrangler. consumer states problem with transmission *tgw the consumer was informed by the dealer a recall had been issued due to the transmission light not functioning properly. the consumer stated had the warning system been working properly, he could have stopped and prevented excessive damage to the transmission. *jb
01/01/201010000
 Tl- the contact owns a 2009 jeep wrangler. she stated that while she was driving 20 mph the vehicle shifted from first gear to neutral on its own. it was taken to the dealer and was advised that the failure could not be duplicated but they would be replacing it with a first and second gear synchronizer, however, these new parts were being ordered so the vehicle remained at the dealership. the failure mileage was 10,000 and current mileage 25,000..mr
POWER TRAIN - MANUAL TRANSMISSION
10/01/200913000
 Tl - the contact owns a 2009 jeep wrangler. the contact stated that he was on a traffic stop when he tried to pull off the vehicle popped out of gear. the failure happened several times sporadically. the vehicle was taken to the dealer who was not able to duplicated the failure. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 1000 and current mileage 13,000. pm