Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/08/2013 | 69420 | ||
| I was traveling at 65 mph when i heard a sound from the rear passenger side. i immedeately pulled over to discover my tire was completely flat and the valve stem had come loose. this is the second time this has happened, the first was back in november. the time span for the latest incident was approx. 10-15 seconds. a rapid deflation. i had just put new tires on the jeep in nov. now one of them is destroyed. i talked to two jeep dealers since the event on 3/8/13. both of them said that there is a problem with these parts failing in northern states due to corroision and that if i lived in california, this would not be an issue. i was offered new rubber tmps stems for $433.00. not satifactory. i feel i was lucky that this was not a front tire! | |||
| 02/06/2013 | 58445 | 1 | |
| I have experience what is commonly referred to as the wrangler death wobble on over three occasions. these are dangerous situations where the steering begins to wobble uncontrollably side to side. the violence of the wobble increases quickly making it tough to hold onto the steering wheel and maintain control, especially if this occurs in multi-lane roads. increasing speed results in the wobble becoming more violent. the only way to recover is to brake quickly and bring your vehicle to a near stop (at least under 5 mph) before the wobbling subsides. the death wobble appears to be brought on by the jeep tires hitting a pot hole, railroad crossing, or other rough spots in the road at a slight angle. usually around 35+ mph. faster speeds, such as highway (55-75) do not seem to create the issue but accelerating to enter a highway does, and has in my case as you pass between 30-40mph. to recover the driver aggressively apply the brakes (without warning to those behind them) as the wobble severity increases quickly. this creates a safety issue. the wobble also has an adverse affect on the steering dampers which soon begin leaking fluids from the violent wobbles. *tr | |||
| 01/18/2013 | 39000 | 1 | |
| I was driving on the interstate going 65 mph and all of a sudden the jeep started shaking uncontrollably. i thought i was going to wreck and i was in a panic. i slowed down to an unsafe speed to make it stop. then i exited and checked the vehicle out to my surprise everything was fine. so i got back on the road and continued on. then i had to exit and it started doing it again. this time is was so violent i thought i was going to go off the exit and crash. i have never had a lift on my jeep or anything it is all manufacture parts. i believe with all my heart that jeep has made a faulty front end. when i contacted them they said they didn't know how to fix it. please recall this it is very dangerous and going to get someone killed. *tr | |||
| 01/18/2013 | 39000 | ||
| I was driving on the interstate going 65 mph and all of a sudden the jeep started shaking uncontrollably. i thought i was going to wreck and i was in a panic. i slowed down to an unsafe speed to make it stop. then i exited and checked the vehicle out to my surprise everything was fine. so i got back on the road and continued on. then i had to exit and it started doing it again. this time is was so violent i thought i was going to go off the exit and crash. i have never had a lift on my jeep or anything it is all manufacter parts. i believe with all my heart that jeep has made a faulty front end. when i contacted them they said they didn't know how to fix it. please recall this it is very dangerous and going to get someone killed. | |||
| 01/13/2010 | 10000 | ||
| Tl - the contact owns a 2009 jeep wrangler. the contact stated that while driving approximately 60 mph, the steering wheel began shaking violently as the entire vehicle began shaking abnormally. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact that a wheel alignment would need to be performed. the vehicle was taken to the dealer for repairs on several occasions. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 10,000 and the current mileage was 60,000. kmj | |||
| 12/07/2010 | 36000 | ||
| Tl- the contact owns a 2009 jeep wrangler. the contact stated that while traveling 50 mph, the contact drove over a road bump and the vehicle experienced an extreme wobble. the vehicle was taken to a dealer where the failure could not be replicated. the vehicle was repaired however, the failure recurred several times after the initial repair. the manufacturer was not contacted about the issue. the failure mileage was 36,000 and the current mileage was 45,000. kmj | |||
| 01/13/2010 | 10000 | ||
| Tl - the contact owns a 2009 jeep wrangler. the contact stated while driving at approximately 60 mph the steering wheel began shaking violently and the entire vehicle was shaking. the vehicle was taken to a dealer for a diagnostic testing. the technician stated a wheel alignment was needed to be performed. the vehicle was taken to the dealer for repairs on several occasions. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 10,000 and the current mileage was 60,000. dr | |||
| 12/07/2010 | 36000 | ||
| Tl- the contact owns a 2009 jeep wrangler. the contact stated that while traveling 50 mph, the contact drove over a road bump and the vehicle experienced an extreme wobble. the vehicle was taken to a dealer where the failure could not be replicated. the vehicle was repaired however, the failure recurred several times after the initial repair. the manufacturer was not contacted about the issue. the failure mileage was 36,000 and the current mileage was 45,000. kmj | |||
| 12/07/2010 | 36000 | ||
| Tl- the contact owns a 2009 jeep wrangler. the contact stated that while traveling 50 mph, the vehicle hit a bump in the road and the vehicle experienced an extreme wobble. the vehicle was moved to the shoulder. the vehicle was taken to a dealer where the failure could not be replicated. the vehicle was was repaired. the failure recurred several times after the initial repairs. the manufacturer was not contacted about the issue. the failure mileage was 36,000 and the current mileage was 45,000. mh | |||
| 10/01/2010 | 40000 | ||
| Tl* the contact owns a 2009 jeep wrangler. the contact stated that while driving over 40 mph, the entire vehicle began to shake uncontrollably. the contact stated that the front end of the vehicle shook violently. the accelerator pedal had to be released in order for the contact to regain control of the vehicle. the vehicle was taken to the dealer several times for the failure. the front suspension bushing was replaced. also, the contact had an independent mechanic perform a front end alignment however, the failure was not corrected. the vehicle continued to shake violently. the manufacturer was made a ware of the failure. the failure mileage was 40,000 and the current mileage was 64,000. the vin was not available. | |||
| 10/01/2010 | 40000 | ||
| Tl-the contact owns a 2009 jeep wrangler. the contact stated that the vehicle shake out of control while driving, and when driven over 40mph the vehicle front end shake with a greater force. the accelerator pedal had to be released to be able to bring the vehicle under control. the vehicle was taken to the dealer several times for the failure. the front suspension bushing was replaced. the contact also had an independent mechanic performed a front end aligmentment; however the failure was not corrected. the vehicle continued to shake violently. the vin was not available. the manufacturer was made a ware of the failure. the failure mileage was 40,000 and the current mileage was 64,000. li | |||
| 11/09/2012 | 45320 | 1 | |
| While driving my vehicle down the interstate for about 10 min at a speed of about 72miles per hr, my jeep started shaking from the front and back. it was so intense i felt as though i was going to crash. i have had tires blow and u joints go bad and this didn't compare. i don't drive in a rough terrain and not often at these speeds. but i felt as though i had no control. when i decelerated to 50 the shaking had stopped. there had been no previous warning of this problem. when taking it in to get looked at the dealer said there was nothing wrong. the next day i took it in for the same problem and my universals need replaced, axle seals are bad and my drive shaft needs to be replace. *tr | |||
| 11/09/2012 | 45320 | ||
| While driving my vehicle down the interstate for about 10 min at a speed of about 72miles per hr, my jeep started shaking from the front and back. it was so intense i felt as though i was going to crash. i have had tires blow and u joints go bad and this didn't compare. i don't drive in a rough terrain and not often at these speeds. but i felt as though i had no control. when i decelerated to 50 the shaking had stopped. there had been no previous warning of this problem. when taking it in to get looked at the dealer said there was nothing wrong. the next day i took it in for the same problem and my universals need replaced, axial seals are bad and my drive shaft needs to be replace. | |||
| 07/26/2012 | 5784 | 1 | |
| While driving at 55 mph on a slight turning radius, the right front started to vibrate, then it went to the left side, back to the left side,back and forth. each time it transferred, it increased.the severity of the wobble effect. i had to put a death grip on the steering wheel to maintain control of the vehicle. the only way that i could stop the death wobble was to pull off the road and stop the vehicle. it was like a demon took control of the vehicle. the next day the vehicle did the same thing while i was driving with my daughter(age 29). this time on a straight section of road going at 45 mph. she thought that the tire fell off! again, the only way that i was able to stop the wobble was to stop the vehicle. both of these incidents could have ended in serious accidents! this is a well maintained stock vehicle with balanced tires. *tr | |||
| 07/26/2012 | 5784 | ||
| Whike driving at 55 mph on a slight turning radius, the right front started to vibrate, then it went to the left side, back to the left side,back and forth. each time it transferred, it increased.the serverity of the wobble effect. i had to put a death grip on the steering wheel to maintain control of the vehicle. the only way that i could stop the death wobble was to pull off the road and stop the vehicle. it was like a demon took control of the vehicle. the next day the vehicle did the same thing while i was driving with my daughter(age 29). this time on a straight section of road going at 45 mph. she thought that the tire fell off! again, the only way that i was able to stop the wobble was to stop the vehicle. both of these incidents could have ended in serious accidents! this is a well maintained stock vehicle with balanced tires. | |||
| 12/01/2010 | 13000 | ||
| Tl-the contact owns a 2009 jeep wrangler. the contact stated that while driving 65 mph, he drove over a road bump and the vehicle shook violently. the contact had to apply immediate pressure to the brake pedal to control the vehicle. the vehicle was taken to an authorized dealer and a lift kit was installed on the suspension. the failure recurred approximately 14,000 miles later. the manufacturer was made aware of the failure and offered no assistance. the contact also stated that various dealers offered no assistance. the failure recurred repeatedly. the vehicle was not repaired. the failure mileage was 13,000. kmj | |||
| 12/01/2010 | 13000 | ||
| Tl-the contact owns a 2009 jeep wrangler. the contact stated that while driving 65 mph, he drove over a bump in the road and the vehicle violently shook. the contact had to apply immediate pressure to the brake pedal to control the vehicle. the vehicle was taken to an authorized dealer and a lift kit was installed on the suspension. the failure recurred approximately 14,000 miles later. the manufacturer was made aware of the failure and offered no assistance. the contact also stated that various dealers offered no assistance. the failure had since recurred repeatedly. the vehicle was not repaired. the failure mileage was 13,000. sm. | |||
| 02/22/2012 | 81900 | ||
| My wife had just taken our 2009 jeep wrangler to the dealership for routine maintenance, which included an oil change and tire rotation. on her way home from the dealership the vehicle started shaking dramatically so she pulled off the road and called me. i told her that if the tires were rebalanced then a weight might have fallen off causing one of the tires to be out of balance and told her to try and drive it home at a slow speed. she was able to get the vehicle home and the shaking did not happen again. a couple days later she took the jeep back to the dealer and asked them to recheck the tire balancing. they indicated that one of the tires was out of balance so they fixed it and we thought the problem was solved. a couple weeks later i was driving the jeep at about 55mph when we hit a small bump in the road and it started a rather violent shaking and wobbling in the front end of the vehicle. i had to slow down significantly to regain control of the vehicle. my wife took it back to the dealership and they drove the vehicle but said they were unable to get it to duplicate the shaking and they indicated that there might be a problem with the drive shaft. i started driving the vehicle more often in order to take note of all the conditions present when the shaking occurs and to try to diagnose the problem. i was surprised when i started to research it on the internet and immediately found several websites discussing a condition referred to as a death wobble. the symptons described are precisely what we have experienced. there is a violent shaking and wobbling of the vehicle and you have to slow down immediately to regain control. our jeep is stock and no after-market modifications have been made to the suspension system. i consider this to be a significant safety issue that needs to be addressed immediately. | |||
| 03/01/2010 | 24000 | ||
| Jeep death wobble steering wheel oscillates violently back and forth at various speeds after hitting small bump in road, car taken to jeep dealer tsb which calls for larger steering stablizer installation done, all suspension parts found to be good including tires and balance, however, problem still occurs, fear for life for myself and family when driving car especially in winter | |||
| 12/04/2011 | 29000 | ||
| I experienced a classic death wobble as described on jeep problems.com. extreme shaking from side to side and loss of ability to steer until i slowed down below 20 mph. | |||
| SUSPENSION - FRONT | |||
| 04/11/2011 | 54000 | ||
| Tl* the contact owns a 2009 jeep wrangler. the contact was driving 50 mph when the front suspension failed, causing the contact to momentarily lose control of the vehicle. the contact called the dealer and the dealer advised him to bring the vehicle in for inspection. the vehicle was replace the front passenger side damper. the dealer replaced the same exact damper six days prior to it going out. the contact stated the dampers are poorly manufacturer and does not feel safe driving the vehicle after it's repaired. the failure mileage was 54,000. | |||
| 04/11/2011 | 54000 | ||
| Tl. the contact owns a 2009 jeep wrangler. the contact stated while driving 50 mph the front suspension gave out causing the vehicle to almost lose control and avoiding a crash. the contact called the dealer and the dealer advised the dealer to bring the vehicle in. the vehicle is replace the front passenger side damper. the dealer replaced the same exact damper six days prior to it going out. the contact stated the dampers are poorly manufacturer and does not feel safe driving the vehicle after it's repaired. the failure mileage was 54,000. jo | |||
| 10/30/2010 | 25300 | ||
| Tl. the contact owns a 2009 jeep wrangler. the contact stated while driving 65 mph the entire front suspension broke almost causing a crash. the contact pulled over and looked under the vehicle and notice the axles were split in two places. the contact had the vehicle towed to a local mechanic. the contact then towed the vehicle to a dealer and the dealer stated the front suspension is not covered under the vehicle warranty and they are not liable for the repairs. the contact has not called the manufacturer. the contact stated a serious crash could have occurred when the axle broke on the highway. the failure mileage was 25,300. jo | |||
| 09/24/2010 | 14000 | ||
| Tl-the contact owns a 2009 jeep wrangler unlimited x. the contact was driving approximately 40 mph, and encountered a bump in the road. the front end of the vehicle began to shake and vibrate violently that caused difficulty to maintain control of the vehicle. the vehicle was taken to an authorized dealer where the front end damper shock was replaced. the failure mileage was 14,000. js | |||