Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
02/10/201336995
 I was driving home at 60-65mph from baltimore with my cousin, fianc
12/30/201216000
 Tl- the contact owns a 2009 jeep wrangler. the contact stated that all five tire pressure monitoring system (tpms) stems were rusted. the valve stems for the spare tires were also rusted and the tire had never been used. the contact took the vehicle to the dealer where they confirmed that the valve stems needed to be replaced. the contact stated that the valve stems were not covered under warranty. the valve stems were not replaced. the failure and the current mileages were 16,000. kmj
11/09/2012453201
 While driving my vehicle down the interstate for about 10 min at a speed of about 72miles per hr, my jeep started shaking from the front and back. it was so intense i felt as though i was going to crash. i have had tires blow and u joints go bad and this didn't compare. i don't drive in a rough terrain and not often at these speeds. but i felt as though i had no control. when i decelerated to 50 the shaking had stopped. there had been no previous warning of this problem. when taking it in to get looked at the dealer said there was nothing wrong. the next day i took it in for the same problem and my universals need replaced, axle seals are bad and my drive shaft needs to be replace. *tr
11/09/201245320
 While driving my vehicle down the interstate for about 10 min at a speed of about 72miles per hr, my jeep started shaking from the front and back. it was so intense i felt as though i was going to crash. i have had tires blow and u joints go bad and this didn't compare. i don't drive in a rough terrain and not often at these speeds. but i felt as though i had no control. when i decelerated to 50 the shaking had stopped. there had been no previous warning of this problem. when taking it in to get looked at the dealer said there was nothing wrong. the next day i took it in for the same problem and my universals need replaced, axial seals are bad and my drive shaft needs to be replace.
10/05/201230000
 Tl-the contact owns a 2009 jeep wrangler. the contact stated that while driving approximately 50 mph the tire pressure light illuminated on the instrument panel. the contact noticed the rear passenger side tire was deflated. the contact replaced the tire with the spare tire. the vehicle was taken to an independent mechanic who diagnose that the valve stem had fractured causing the tire to loose air pressure. the mechanic replaced the valve stem. the valve stem on the spare tire was also replaced with a rubber valve stem. the contact noticed the valve stem on the front and rear driver side and the front passenger side tires were also cracking. the vehicle was not repaired. the approximate failure mileage was 30,000. pmb
10/05/201230000
 Tl-the contact owns a 2009 jeep wrangler. while driving approximately 50 mph the tire pressure light illuminated on the instrument panel. the contact noticed the rear passenger side tire was flat. the contact replaced the tire with the spare tire. vehicle was taken to an independent mechanic for diagnostic testing. the mechanic stated the valve stem on the tire had fractured causing the tire to loose air pressure. the mechanic replaced the valve stem. the valve stem on the spare tire was also replaced with a rubber valve stem. the contact noticed the valve stem on the front and rear driver side and the front passenger side tires were also cracking. the vehicle was not repaired. the approximate failure mileage was 30,000. da
08/02/2012342001
 While crossing 2 lanes of on coming traffic in the middle of the day the abs, esp and traction control lights came on and would not let me push the gas along with the right front brake locking up. because of the traction control coming on when i accelerate from a stop, even slowly, the engine responds as if i was slipping and losing traction, sputtering power and then all of a sudden it just stops. now this has happened a few times within the last couple of days which is very scary considering there is absolutely no warning and can happen at any speed while driving. i have read some other forums on this issue and it seems to be pretty common with the make, model and year of this vehicle. this should not be taken lightly and should be fixed by chrysler as it is a manufacturing defect. *tr
08/02/201234200
 While crossing 2 lanes of on coming traffic in the middle of the day the abs, esp and traction control lights came on and would not let me push the gas along with the right front brake locking up. because of the traction control coming on when i accelerate from a stop, even slowly, the engine responds as if i was slipping and losing traction, sputtering power and then all of a sudden it just stops. now this has happened a few times within the last couple of days which is very scary considering there is absolutely no warning and can happen at any speed while driving. i have read some other forums on this issue and it seems to be pretty common with the make, model and year of this vehicle. this should not be taken lightly and should be fixed by chrysler as it is a manufacturing defect.
05/24/20121
 The tire pressure monitors and valve stems in the jeeps need to be looked at. we have had two literally blow out of our tire in less than 2 months. the last time my husband and son were traveling on the highway and lucky they weren't hurt or killed as after it blew out the tire shredded and they ended up on his rim. i called chrysler/jeep and they have me a case #. our local jeep dealer and a local tire store apparently told me this is a common problem that the valve stems/monitor rust and the seal isn't good on the tire anymore so they blow out...we could replace for $80 if we wanted...however there is no guarantee it won't happen again. only way to fix it is to replace all monitors with rubber valve stems. i wasn't willing to wait on the case and have my family's safety at risk so i had them replaced on our jeep. of course chrysler says there is nothing else they can do now b/c we handled it ourselves. we weren't asking for money or for them to pay -- all we want is to make sure this doesn't happen to someone else. they are aware of the problem and won't do anything about it. someone is going to get killed. these can blow out at any time or place. my husband and son are just lucky. please help get this problem taken care of before someone gets injured or dies!!! *tr
05/24/2012
 The tire pressure monitors and valve stems in the jeeps need to be looked at. we have had two litteraly blow out of our tire in less than 2 months. the last time my husband and son were traveling on the highway and lucky they weren't hurt or killed as after it blew out the tire shredded and they ended up on his rim. i called chrysler/jeep and they have me a case #. our local jeep dealer and a local tire store apparently told me this is a common problem that the valve stems/monitor rust and the seal isn't good on the tire anymore so they blow out...we could replace for $80 if we wanted...however there is no guarantee it won't happen again. only way to fix it is to replace all monitors with rubber valve stems. i wasn't willing to wait on the case and have my family's safety at risk so i had them replaced on our jeep. of course chrysler says there is nothing else they can do now b/c we handled it ourselves. we weren't asking for money or for them to pay -- all we want is to make sure this doesn't happen to someone else. they are aware of the problem and won't do anything about it. someone is going to get killed. these can blow out at any time or place. my husband and son are just lucky. please help get this problem taken care of before someone gets injured or dies!!!
12/19/201124000
 Tl- the contact owns a 2009 jeep wrangler. while parked, the contact noticed that the tire pressure light illuminated on the instrument panel. the vehicle was taken to the dealer for diagnostics. the technician stated the rear passenger side tire pressure sensor would have to be replaced. after the repair, the vehicle was taken to an independent mechanic. the mechanic stated that the spare tire and the rear driver and passenger tire pressure sensors were fractured. the vehicle was repaired. the approximate failure mileage was 24,000. kmj
12/19/201124000
 Tl- the contact owns a 2009 jeep wrangler. while parked the contact noticed the tire pressure light illuminated on the instrument panel. the vehicle was taken to the dealer for diangostic. the technician stated the rear passenger side tire pressure sensor would have to be replaced. after the repair the vehicle was taken to an independent mechanic. the mechanic stated the spare tire and the rear driver and passenger tire pressure sensors were fractured. the vehicle was repaired. the approximate failure mileage was 24,000. da
03/01/2012
 Death wobble as shown on websites, going 50 or so miles per hour , front end wobbles uncontrollably!! uncontrollable, extremly unsafe at time ,when shaking and wobble starts!!! has almost caused an accident on each of the <<<3>>> times this has occured!!! why is nhtsa and jeep waiting for people to be killed before something is done to help everyone on the highway with this obvious safety issue??? very scary and frustrating. think of your familys life as well as all of us!!! we are all at risk . how many lives need to be lost????