Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SB-21-007-09 | 11/07/2009 | 10032789 | Jeep: flash: transmission remains in default mode after an engine start with no dtc. this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm). *pe | 05/24/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/29/2012 | 52000 | ||
| Tl- the contact owns a 2010 jeep wrangler. the contact stated that the headlights failed. the contact took the vehicle to the dealer and was told that the totally integrated power module needed to be replaced, and that the part would be on back order for up to six months. the vehicle was not yet repaired. the failure and the current mileages were 52,000. kmj | |||
| 06/29/2012 | 52000 | ||
| Tl- the contact owns a 2010 jeep wrangler. the contact stated that head lights failed on the vehicle. the contact took the vehicle to the dealer and was told totally integrated power module needed to be replaced and that the part was on back order for up to six months. the failure mileage and current mileages were 52,000.rl | |||
| 07/02/2012 | 1 | ||
| 2010 jeep wrangler. consumer states electrical shut off issues while driving. *tgw the consumer stated the dealer installed a black box in the vehicle on april 10, 2012. however, the next day, the black box stopped working. | |||
| 10/20/2011 | 22000 | ||
| This jeep has never been used for any type of off roading, yet it has a burnt smell coming from the transmission. it was taken to the dealer where it was checked however they could not determine what was causing the burnt smell and smoke coming from the transmission. it has now been checked a couple of times, where only an transmission oil change was performed because they never found out the problem. i can only hope i do not become a statistic, before the problem is found. | |||
| 03/16/2012 | 55000 | ||
| Tipm is creating a major safety issue with my 2010 jeep wrangler. on multiple occasions, the headlights fail to work on my vehicle on start up or once the vehicle is in operation. the dealership looked at the jeep and stated the tipm module was bad and needed to be replaced. the part was indefinitely on backorder from jeep, and could not even be replaced if it were under warranty. driving this vehicle that is under 2 years old and has a major safety issue is unacceptable. this appears to be a wide spread issue for a number of years with the tipm module on jeep / chrysler vehicles. this will happen to someone while driving at night without their knowledge, and create a deadly event. would like to see chrysler take responsibility for this dangerous situation and correct the issue to protect the safety of the missions of people driving their vehicles. | |||
| 08/12/2011 | 10000 | ||
| Tl- the contact owns a 2010 jeep wrangler unlimited sport. the contact was driving 40mph when yellow flames emitted from under the hood near the engine. the vehicle was not destroyed. the vehicle was towed to the dealer, and the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 10,000. tlb | |||
| 08/12/2011 | 10000 | ||
| Tl- the contact owns a 2010 jeep wrangler unlimited sport. the contact was driving 40mph when yellow flames emitted from under the hood near the engine. the vehicle was not destroyed. the vehicle was towed to the dealer, and the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 10,000. rds. | |||
| 02/11/2011 | 172 | ||
| Tl- the contact owns a 2010 jeep wrangler sport. while driving approximately 40 mph, the vehicle started to shake excessively when it lose all power, causing all the lights on the instrumental panel to illuminate. the vehicle was taken to the dealer where they performed a diagnostic test which concluded that the pcm had failed and peerformed the repairs. on february 16, 2011, the contact was attempting to accelerate forward at 15 mph, when he smelled smoke then the vehicle stalled without warning. the dealer informed the contact that the pcm had failed a second time and a fuse was blown. the manufacturer offered to repair the vehicle;however, since the contact had only owned the vehicle for two days, he wanted a replacement under the lemon law. the manufacturer refused. the vehicle had not been repaired. the current mileages were 184 and the failure mileages were 172. bw | |||
| 10/15/2010 | |||
| I have a 2010 sport wrangler unlimited 4dr, at approx 3800 miles the car went dead on the highway at approx 60mph. all the indicator lights came on and the steering and brakes were hard to control. momentarily the car resumed and went back to dealer. have maintainance slips and initial complaint. same incident happened at approc 4700 miles went back to same dealer. checked online with chrysler although the first time they replaced the ignition coil. it has'nt been resolved and i don't believe it will be resolved at the dealer level | |||
| 06/04/2010 | 183 | ||
| 1 new jeep went dead while driving,engine won't crank this was at 181 miles on car 2 tow to dealer 3 conector c1 @pcm pins 34 & 35 were reversed installed new tipm also. could not get car off road | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 05/07/2010 | 5 | 04/23/2010 | |
| Letter re the problems experienced with a 2010 jeep wrangler feels that vehicle falls under the new car lemon law (entire package not imaged, forwarded to nvs-200) *tgw the consumer stated there have been repeated attempts to repair the vehicle. however, the vehicle remains defective. the consumer stated the vehicle was running sluggish and burning oil, but no leaks were found. the problem went on for several months. the consumer believed the engine was defective, but the dealer would not approve a new engine, so they kept replacing parts. the vehicle was eventually returned to the consumer, with the same problem. the dealer checked the engine again, and discovered it was burning 1 quart of oil per hour and it was determined the engine needed to be replaced. the hard top was leaking and ruined the carpet. the starter was defective. also the transmission was exhibiting a burning smell, it would slip and wouldn't go into gear and the fluid was no longer the correct color. also, the temperature gauge rose just under the overheating point. the radiator cooling fan was defective. also, there was a grinding noise coming from the transfer case. *jb | |||