Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
06/29/201252000
 Tl* the contact owns a 2010 jeep wrangler. the contact stated that the headlights failed. the contact took the vehicle to the dealer and was told that the totally integrated power module needed to be replaced, and that the part would be on back order for up to six months. the vehicle was not yet repaired. the failure and the current mileages were 52,000.
03/16/201255000
 Tipm is creating a major safety issue with my 2010 jeep wrangler. on multiple occasions, the headlights fail to work on my vehicle on start up or once the vehicle is in operation. the dealership looked at the jeep and stated the tipm module was bad and needed to be replaced. the part was indefinitely on backorder from jeep, and could not even be replaced if it were under warranty. driving this vehicle that is under 2 years old and has a major safety issue is unacceptable. this appears to be a wide spread issue for a number of years with the tipm module on jeep / chrysler vehicles. this will happen to someone while driving at night without their knowledge, and create a deadly event. would like to see chrysler take responsibility for this dangerous situation and correct the issue to protect the safety of the missions of people driving their vehicles.
06/02/201111182
 Tl- the contact owns a 2010 jeep wrangler. the contact stated that the headlight cover dislodged from the vehicle. the light would bounce up and down while driving; making it difficult for the contact to see and drivers in front of him to see at night. the dealer diagnosed that the contact would need to replace the bracket which would connect the casing to the vehicle. the manufacturer was notified of the failure. the failure mileage was 11,182 and the current mileage was 11,482. nw