Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 08/25/2011 | |||
| When refueling fuel spills out of filling port on vehicle. fuel spurts out potentially onto person refueling vehicle or onto vehicle and ground. this has happened on multiple occasions during different temperatures and refueling conditions. this has also happened at multiple gas stations. | |||
| 01/18/2012 | 9600 | ||
| Fuel overflow when getting gas at the pump. auto-off does not click off but also, when fueling manually, pump does not click off when tank is full. also, the angle of the gas pump nozzle seems to affect severity of problem. this problem started back in january of 2012. had the jeep for 8 months with no problems. | |||
| 03/01/2012 | 22000 | ||
| Fuel spills out of the tank when refueling at a gas station. if i fill up the tank, letting the gas pump shut off when it wants to, about a cup of fuel comes back out of the gas tank. i am not topping off the tank. | |||
| 01/19/2012 | 32100 | ||
| On jan. 19th, 2012 my jeep wrangler unlimited rubicon edition (with auto tranny) caught on fire. just prior to that the engine had cut off. i lost all power. my co-worker indicated that the cars coming towards us were flashing their lights and honking their horns. i looked in the rear-view mirrow to see if there was someone behind me, and saw a trail of smoke from my jeep. i had no dash warning lights indicating a problem, and according to the deputy sherriff, who was traveling towards me during the situation, the vehicle was already on fire. we drifted to the next pull off and jumped out of the vehicle, after putting it in park. i realized at that time that the vehicle was still moving forward, and had to jump back in to apply the parking brake to stop it from rolling down the street. my co-worker said that there appeared to be something on fire under the hood, and i told him not to open it, so he went for help. i proceeded to remove my work and hunting gear. i managed to get my payroll checks, deposit checks, and my tool bag out of the vehicle before it was fully involved, both inside and out. as i reached into the back to grab my tool bag, i noticed that the front passenger comparment was already fully engulfed in flames. neither of us was hurt, except for some smoke inhalation. i am thankful that i did not have my family with me, that we were not traveling down the interstate, or that i did not make it home and park the jeep in the garage. from the time the jeep shut off until it was fully engulfed in flames was approx. 45 seconds. in talking to me off the record the inspector from jeep said that he believed that due to the amount of blow-back damage the vehicle was already on fire while driving it, and that it was most likely a fuel line rupture issue. but he didn't want to formally state that until he was finished. | |||
| 03/01/2012 | 22000 | ||
| Fuel spills out of the tank when refueling at a gas station. if i fill up the tank, letting the gas pump shut off when it wants to, about a cup of fuel comes back out of the gas tank. i am not topping off the tank. | |||
| 01/19/2012 | 32100 | ||
| On jan. 19th, 2012 my jeep wrangler unlimited rubicon edition (with auto tranny) caught on fire. just prior to that the engine had cut off. i lost all power. my co-worker indicated that the cars coming towards us were flashing their lights and honking their horns. i looked in the rear-view mirrow to see if there was someone behind me, and saw a trail of smoke from my jeep. i had no dash warning lights indicating a problem, and according to the deputy sherriff, who was traveling towards me during the situation, the vehicle was already on fire. we drifted to the next pull off and jumped out of the vehicle, after putting it in park. i realized at that time that the vehicle was still moving forward, and had to jump back in to apply the parking brake to stop it from rolling down the street. my co-worker said that there appeared to be something on fire under the hood, and i told him not to open it, so he went for help. i proceeded to remove my work and hunting gear. i managed to get my payroll checks, deposit checks, and my tool bag out of the vehicle before it was fully involved, both inside and out. as i reached into the back to grab my tool bag, i noticed that the front passenger comparment was already fully engulfed in flames. neither of us was hurt, except for some smoke inhalation. i am thankful that i did not have my family with me, that we were not traveling down the interstate, or that i did not make it home and park the jeep in the garage. from the time the jeep shut off until it was fully engulfed in flames was approx. 45 seconds. in talking to me off the record the inspector from jeep said that he believed that due to the amount of blow-back damage the vehicle was already on fire while driving it, and that it was most likely a fuel line rupture issue. but he didn't want to formally state that until he was finished. | |||
| 03/01/2012 | 22000 | ||
| Fuel spills out of the tank when refueling at a gas station. if i fill up the tank, letting the gas pump shut off when it wants to, about a cup of fuel comes back out of the gas tank. i am not topping off the tank. | |||
| 01/19/2012 | 32100 | ||
| On jan. 19th, 2012 my jeep wrangler unlimited rubicon edition (with auto tranny) caught on fire. just prior to that the engine had cut off. i lost all power. my co-worker indicated that the cars coming towards us were flashing their lights and honking their horns. i looked in the rear-view mirrow to see if there was someone behind me, and saw a trail of smoke from my jeep. i had no dash warning lights indicating a problem, and according to the deputy sherriff, who was traveling towards me during the situation, the vehicle was already on fire. we drifted to the next pull off and jumped out of the vehicle, after putting it in park. i realized at that time that the vehicle was still moving forward, and had to jump back in to apply the parking brake to stop it from rolling down the street. my co-worker said that there appeared to be something on fire under the hood, and i told him not to open it, so he went for help. i proceeded to remove my work and hunting gear. i managed to get my payroll checks, deposit checks, and my tool bag out of the vehicle before it was fully involved, both inside and out. as i reached into the back to grab my tool bag, i noticed that the front passenger comparment was already fully engulfed in flames. neither of us was hurt, except for some smoke inhalation. i am thankful that i did not have my family with me, that we were not traveling down the interstate, or that i did not make it home and park the jeep in the garage. from the time the jeep shut off until it was fully engulfed in flames was approx. 45 seconds. in talking to me off the record the inspector from jeep said that he believed that due to the amount of blow-back damage the vehicle was already on fire while driving it, and that it was most likely a fuel line rupture issue. but he didn't want to formally state that until he was finished. | |||
| 11/07/2011 | 30455 | ||
| Every time i go to fill up my car with gas, i get a over spill of gas that shoots out of my car about 2 inches away from my car. and also along the side of my car. it's a dangerous situation. | |||
| 12/29/2011 | 20255 | ||
| When filling the tank gas spills out when the handle stops flow at the full tank level. it doesn't matter if you fill the tank slowly or even decrease the gas flow to the point just before the handle shuts off. it still overflows. i have read in forums that this is a common problem with jeep jk models, possibly a defect with the tank check valve or the overflow drain line. the tsb's i've read only indicate a free dealer warranty fix for the 07 and 08 models but reports continue the be noted for '09 and '10 models as well. this safety hazard must be addressed. | |||
| 11/07/2011 | 30455 | ||
| Every time i go to fill up my car with gas, i get a over spill of gas that shoots out of my car about 2 inches away from my car. and also along the side of my car. it's a dangerous situation. | |||
| 12/29/2011 | 20255 | ||
| When filling the tank gas spills out when the handle stops flow at the full tank level. it doesn't matter if you fill the tank slowly or even decrease the gas flow to the point just before the handle shuts off. it still overflows. i have read in forums that this is a common problem with jeep jk models, possibly a defect with the tank check valve or the overflow drain line. the tsb's i've read only indicate a free dealer warranty fix for the 07 and 08 models but reports continue the be noted for '09 and '10 models as well. this safety hazard must be addressed. | |||
| 11/07/2011 | 30455 | ||
| Every time i go to fill up my car with gas, i get a over spill of gas that shoots out of my car about 2 inches away from my car. and also along the side of my car. it's a dangerous situation. | |||
| 12/29/2011 | 20255 | ||
| When filling the tank gas spills out when the handle stops flow at the full tank level. it doesn't matter if you fill the tank slowly or even decrease the gas flow to the point just before the handle shuts off. it still overflows. i have read in forums that this is a common problem with jeep jk models, possibly a defect with the tank check valve or the overflow drain line. the tsb's i've read only indicate a free dealer warranty fix for the 07 and 08 models but reports continue the be noted for '09 and '10 models as well. this safety hazard must be addressed. | |||
| 12/22/2011 | 14800 | ||
| Gas tank overfill issue. during fill ups the pump will shut off automatically as intended. within seconds a quantity of gas will surge from the filler neck and leak down the side. the quantity is a significant amount. per my records from previous fill ups (where this is not an issue) no significant change in quantity of gas or mileage driven has occurred. attempts to limit the problem by filling up at 1/2 tank did not help. slowing the fill rate does not help most of the time. | |||
| 08/23/2011 | 40000 | ||
| Tl* the contact owns a 2010 jeep wrangler unlimited. the contact stated that when refilling the fuel tank, gasoline would overflow and approximately one quart of fuel would spill. the vehicle was taken to the dealer where they advised the contact that he needed a new fuel system. the fuel system was replaced. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 40,000. | |||
| 08/23/2011 | 40000 | ||
| Tl-the contact owns a 2010 jeep wrangler unlimited. the contact stated that when refilling his gas tank it would over flow and approximately 1 quart spills out. the vehicle was taken to a dealer and they and they advised him that he needed a new fuel system. the vehicle was repaired for the fuel system. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 40,000. tb | |||
| 08/30/2010 | 15 | ||
| Tank overflows on gas fill up. | |||
| 06/16/2011 | 8105 | ||
| Was 4 wheeling and smell fuel out of the right side rear. dealer installed o ring: fuel pump and level. installed new fuel tank. 07/01/2011 smelled fuel coming from right rear. dealer did smoke test and found leak at the evap canister installed new vent canister. 08/04/2011. still smell fuel from right rear, dealer did smoke test found no leaks, but could smell fuel vapor in right rear. stated that when off rode fuel moves more in the tank and that the jeep is safe, and no fix at this time. how can this be true??. if i would strike a match it would explode and life could be lost. | |||
| 06/03/2011 | 13000 | ||
| When filling up with gas, it does not shut off when full. it shoots fuel up and out of the filler tube soaking the side of the jeep, the bumper, the fuel filler wand, and anyone standing close. this is a serious issue. it happens every time filling to full. | |||
| 05/27/2011 | 19051 | ||
| The fuel tank overflows when doing fill up every time. it happens at all gas stations and i never try to top off the tank. i do not want a fire, so my concern is for more than my ruined shoes and deteriorating paint near the tank. i have read of many others who have had this issue and is yet unresoilved. | |||
| 11/01/2010 | |||
| Fuel spills out of the filler port during the refueling process. this condition generally occurs when the fuel tank is filled to the full or nearly full level and the gas pump automatically shuts or clicks off. the fuel splashes on the person fueling the car, the car itself, and onto the ground. this happens repeatedly, not just a single occurance. | |||
| 02/16/2011 | 153 | ||
| On the first day jeep gave me my new truck i took the jeep to the nearest gas station to fill up the tank for the first time. when the tank filled up, it spilled fuel all over the ground , truck and gas station personel who was refuelling the truck ( there is personel in charge of refuelling in gas stations in my country : peru southamerica ) my 2010 jeep wrangler rubicon unlimitmed 4 dr was bought on this february of 2011 , and keeps having the same problem . my concern is that since my truck is not on the u.s territory ( but manufactured on the u.s ) jeep on my country will try to avoid taking care of many of the recalls been made allready to the braking system , which i have read after i bought the truck. is every jeep dealer ( even outside u.s ) obligated to call his jeep wrangler customers for recalls ???..... cause they have not told me anything yet about everything written on the web. | |||
| 12/31/2010 | 10000 | ||
| My 2010 jeep wrangler unlimited rubicon stock gas tank overfills at the pump! you set the pump handle to stay until it is switched off, and when it switches off a good amount of gas pours out of the cap. | |||
| 11/26/2010 | 1864 | ||
| Gasoline overflows while refueling the vehicle. it happens about 50% of the time. | |||
| 11/29/2010 | 43610 | ||
| Was refueling 2008 jeep wrangler unlimited at a local hess station and just as the tank was reaching capacity and the automatic shutoff on the nozzle engaged, fuel sprayed out of the tank. gasoline sprayed on myself, the car and the ground. about 500 ml of gasoline was spilled. this was the first time i have refueled the vehicle since purchasing it. | |||
| 11/26/2010 | 1864 | ||
| Gasoline overflows while refueling the vehicle. it happens about 50% of the time. | |||
| 11/29/2010 | 43610 | ||
| Was refueling 2008 jeep wrangler unlimited at a local hess station and just as the tank was reaching capacity and the automatic shutoff on the nozzle engaged, fuel sprayed out of the tank. gasoline sprayed on myself, the car and the ground. about 500 ml of gasoline was spilled. this was the first time i have refueled the vehicle since purchasing it. | |||
| 11/26/2010 | 1864 | ||
| Gasoline overflows while refueling the vehicle. it happens about 50% of the time. | |||
| 11/29/2010 | 43610 | ||
| Was refueling 2008 jeep wrangler unlimited at a local hess station and just as the tank was reaching capacity and the automatic shutoff on the nozzle engaged, fuel sprayed out of the tank. gasoline sprayed on myself, the car and the ground. about 500 ml of gasoline was spilled. this was the first time i have refueled the vehicle since purchasing it. | |||
| 11/26/2010 | 1864 | ||
| Gasoline overflows while refueling the vehicle. it happens about 50% of the time. | |||
| 11/29/2010 | 43610 | ||
| Was refueling 2008 jeep wrangler unlimited at a local hess station and just as the tank was reaching capacity and the automatic shutoff on the nozzle engaged, fuel sprayed out of the tank. gasoline sprayed on myself, the car and the ground. about 500 ml of gasoline was spilled. this was the first time i have refueled the vehicle since purchasing it. | |||
| 10/10/2010 | 3000 | ||
| Overflowing gas tank on 2010 jeep wrangler, when filling tank it overflows and spills to ground and person filling tank and onto jeep | |||
| 09/05/2010 | 15000 | ||
| I keep getting splashed with fuel when i fill up my gas tank. it's like there is nothing to prevent overspill when the tank is full or near full. | |||
| 07/21/2010 | |||
| When i am filling up my gas tank on my 2010 jeep wrangler unlimited, the gas will sometimes overflow when the tank is half full or more. this has happened on 8 different occasions with various levels of fuel in the tank. | |||
| 09/05/2010 | 15000 | ||
| I keep getting splashed with fuel when i fill up my gas tank. it's like there is nothing to prevent overspill when the tank is full or near full. | |||
| 07/21/2010 | |||
| When i am filling up my gas tank on my 2010 jeep wrangler unlimited, the gas will sometimes overflow when the tank is half full or more. this has happened on 8 different occasions with various levels of fuel in the tank. | |||
| 09/05/2010 | 15000 | ||
| I keep getting splashed with fuel when i fill up my gas tank. it's like there is nothing to prevent overspill when the tank is full or near full. | |||
| 07/21/2010 | |||
| When i am filling up my gas tank on my 2010 jeep wrangler unlimited, the gas will sometimes overflow when the tank is half full or more. this has happened on 8 different occasions with various levels of fuel in the tank. | |||
| 07/04/2010 | 274 | ||
| Fuel spilled out of the filler port during the refueling process when the fuel tank was filled to the full or nearly full level and the gas pump automatically shut off. spilled fuel splashed on the person fueling the vehicle, and on the side of the vehicle and the ground. | |||
| 09/05/2010 | 15000 | ||
| I keep getting splashed with fuel when i fill up my gas tank. it's like there is nothing to prevent overspill when the tank is full or near full. | |||
| 07/21/2010 | |||
| When i am filling up my gas tank on my 2010 jeep wrangler unlimited, the gas will sometimes overflow when the tank is half full or more. this has happened on 8 different occasions with various levels of fuel in the tank. | |||
| 07/04/2010 | 274 | ||
| Fuel spilled out of the filler port during the refueling process when the fuel tank was filled to the full or nearly full level and the gas pump automatically shut off. spilled fuel splashed on the person fueling the vehicle, and on the side of the vehicle and the ground. | |||
| 09/05/2010 | 15000 | ||
| I keep getting splashed with fuel when i fill up my gas tank. it's like there is nothing to prevent overspill when the tank is full or near full. | |||
| 07/21/2010 | |||
| When i am filling up my gas tank on my 2010 jeep wrangler unlimited, the gas will sometimes overflow when the tank is half full or more. this has happened on 8 different occasions with various levels of fuel in the tank. | |||
| 07/04/2010 | 274 | ||
| Fuel spilled out of the filler port during the refueling process when the fuel tank was filled to the full or nearly full level and the gas pump automatically shut off. spilled fuel splashed on the person fueling the vehicle, and on the side of the vehicle and the ground. | |||
| 06/11/2010 | 1000 | ||
| 2010 jeep wrangler when fill gas tank always over flows on first click from pump | |||
| 03/13/2010 | 31000 | 1 | |
| When fueling up my 2005 jeep wrangler the pump stops, but seems to have pressure built up in the tank because fuel spills out all over. usually averages about 4-8 inch in diameter puddle on the ground. this happens every time i fill up and has been doing this for the past 9 months. *tr | |||
| 02/09/2010 | 300 | 1 | |
| Brand new jeep wrangler. first fuel up (and subsequent) fill ups result in massive gush of fuel out the filler neck when pump stops. *tr | |||
| 02/13/2010 | 7000 | 1 | |
| While filling up, the gas receptacle allows fuels pumps to keep filling past the point of usual cut-off. resulting in gas spraying all over myself and the vehicle. *tr | |||
| 01/18/2010 | 2050 | 1 | |
| Gas overflows and does not stop... until i manually turn it off. *tr | |||
| 01/02/2010 | 6000 | 1 | |
| Gas over flows out from filler and does not stop. happens at several different gas stations with ratchet on and self filling. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 08/12/2011 | 10000 | ||
| Tl- the contact owns a 2010 jeep wrangler unlimited sport. the contact was driving 40mph when yellow flames emitted from under the hood near the engine. the vehicle was not destroyed. the vehicle was towed to the dealer, and the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 10,000. tlb | |||
| 08/12/2011 | 10000 | ||
| Tl- the contact owns a 2010 jeep wrangler unlimited sport. the contact was driving 40mph when yellow flames emitted from under the hood near the engine. the vehicle was not destroyed. the vehicle was towed to the dealer, and the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 10,000. rds. | |||
| 10/10/2010 | 3000 | ||
| Overflowing gas tank on 2010 jeep wrangler, when filling tank it overflows and spills to ground and person filling tank and onto jeep | |||