Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/13/2011 | 13411 | ||
| I purchased my new 2010 jeep wrangler sport unlimited on march 02, 2011 with 4,839 miles on it. the vehicles manufacturer warranty became effective on march 02, 2011 and extended to 40,839 miles. i returned the vehicle for service for the same front end problems (vibration, play in front end, etc - though described slightly different on some work orders) eight (8) times from october 13, 2011 through june 13, 2012. during that time there were four (4) service attempts to repair the problem 10/13/11 mileage 13,411 - 6/13/12 mileage 23,352 - services recommended and performed range from tire rotation, tie rods and damper replaced, toe adjustment, and lower sheering shaft replacement. 3/07/13 mileage 34,829 - i brought the vehicle in for routine nc inspection. inspection passed. 3/09/13 as i traveled out of town with my children we experienced a frightening and stressful time. when driving at highway, or near highway speeds, and going over a bump the front end would begin, at random times, to have so much play and the steering would shake violently making it difficult to control the vehicle. this caused me to have to slow to the side and pull off the road. this repair issue has now escalated to the point that it is a dangerous safety hazard to my children and myself. since this incident i have discovered this a known problem with the year, make, and model of my vehicle. below you will find two links to videos demonstrating the violent shaking which occurs due to this problem. one is a perspective from outside the vehicle. the other is from inside the vehicle. though the gentleman in the video seems to enjoy the violent shaking i assure you it was simply a terrifying experience for a mother traveling out of town alone with her children. http://www.youtube.com/watch?v=vwiv23dlhmy http://www.youtube.com/watch?v=gupyhm1pccy | |||
| 12/29/2012 | 27443 | ||
| October 2009 i purchased a 2010 jeep wrangler unlimited from southern hospitality in chesapeake, virginia. this was my dream jeep- lift kit, side bars, supreme stereo system, and the works. this dream jeep has turned into a nightmare with a death wobble that keeps coming back. i share this jeep with my 17 year old daughter who herself has experienced the death wobble, a phone call from the side of the highway that scared me to death. below is the list of dates and mileage in which i have returned this jeep to the dealership for them to fix, but each time they return it to me the wobble returns. i feel as if i am continually putting myself and my daughter at risk but due to a divorce my finances do not allow me to purchase a new jeep | |||
| 10/13/2011 | 13411 | ||
| I purchased my new 2010 jeep wrangler sport unlimited on march 02, 2011 with 4,839 miles on it. the vehicles manufacturer warranty became effective on march 02, 2011 and extended to 40,839 miles. i returned the vehicle for service for the same front end problems (vibration, play in front end, etc - though described slightly different on some work orders) eight (8) times from october 13, 2011 through june 13, 2012. during that time there were four (4) service attempts to repair the problem 10/13/11 mileage 13,411 - 6/13/12 mileage 23,352 - services recommended and performed range from tire rotation, tie rods and damper replaced, toe adjustment, and lower sheering shaft replacement. 3/07/13 mileage 34,829 - i brought the vehicle in for routine nc inspection. inspection passed. 3/09/13 as i traveled out of town with my children we experienced a frightening and stressful time. when driving at highway, or near highway speeds, and going over a bump the front end would begin, at random times, to have so much play and the steering would shake violently making it difficult to control the vehicle. this caused me to have to slow to the side and pull off the road. this repair issue has now escalated to the point that it is a dangerous safety hazard to my children and myself. since this incident i have discovered this a known problem with the year, make, and model of my vehicle. below you will find two links to videos demonstrating the violent shaking which occurs due to this problem. one is a perspective from outside the vehicle. the other is from inside the vehicle. though the gentleman in the video seems to enjoy the violent shaking i assure you it was simply a terrifying experience for a mother traveling out of town alone with her children. http://www.youtube.com/watch?v=vwiv23dlhmy http://www.youtube.com/watch?v=gupyhm1pccy | |||
| 12/29/2012 | 27443 | ||
| October 2009 i purchased a 2010 jeep wrangler unlimited from southern hospitality in chesapeake, virginia. this was my dream jeep- lift kit, side bars, supreme stereo system, and the works. this dream jeep has turned into a nightmare with a death wobble that keeps coming back. i share this jeep with my 17 year old daughter who herself has experienced the death wobble, a phone call from the side of the highway that scared me to death. below is the list of dates and mileage in which i have returned this jeep to the dealership for them to fix, but each time they return it to me the wobble returns. i feel as if i am continually putting myself and my daughter at risk but due to a divorce my finances do not allow me to purchase a new jeep | |||
| 07/01/2011 | 25000 | 1 | |
| When you hit speeds of 55 mph or above and hit a small bump, my jeep starts to shake. took it in to jeep and they stated that is is called the death wobble. correct term in the winter, in snow and in a jeep. third time in the jeep dealership and the only change has been the steering stabilizer without success. *tr | |||
| 07/01/2011 | 25000 | ||
| When you hit speeds of 55 mph or above and hit a small bump, my jeep starts to shake. took it in to jeep and they stated that is is called the death wobble. correct term in the winter, in snow and in a jeep. third time in the jeep dealership and the only change has been the steering stabilizer without success. | |||
| 02/16/2013 | 75490 | 1 | |
| While driving at 65 mph, my jeep started shaking uncontrollably and violently. i had no control in the car, the only thing i could do was push the brakes. i pulled my 6 speed jeep into neutral and started slowing down and letting it glide to the side of the road. still shaking as i am slowing down, the jeep feels like the whole front end is going to shake apart. all cars behind me slammed on their brakes because they saw i had no control of my jeep. a state police trooper followed me to the dealership. there is no broken axles, loose tires, tire pressure is good. they said they could not find anything in the express service center. this is a 2010 wrangler with 75,000 miles that is driven on the highway daily for educational purposes. there must be something done about this death wobble. *tr | |||
| 12/17/2010 | 3000 | 1 | |
| Main issue - driving down the road hit a bump/uneven patch of road and the car shimmers/jerks/wobbles back and forth providing a feeling of losing control of the vehicle. honestly, i have noticed the shimmering/wobbling/jerking since the first bump i went over with the jeep wrangler. i thought this was normal for jeep as this is my first jeep wrangler i have owned. i even went as far as to remove the original tires (more off road) and get all around tires recommended by the jeep dealer per my private car maintenance specialist. this still did not help. i have this uneasiness when driving the jeep. i have learned to brace myself when i notice rough/uneven road ahead. while traveling northern michigan (i-75) i hit a bump in the road (the road was partially covered with snow), the jeep jerked/shimmered - i spun out of control said a few prayers and was able to bring the jeep back under control without flipping. i sat on the side of the freeway for almost a half hour before i had the courage to continue my journey. my younger adult children and husband do not like to drive my jeep because of this wobble/jerky experience after a bump/even road. they don't feel safe. something needs to be done to correct this problem, before someone is injured or killed. *tr | |||
| 04/26/2012 | 30000 | ||
| When driving the 2010 jeep wrangler unlimited sport at 40mph and hit a bump the jeep vibrates and makes you feel like you are losing control of the car. the only way to stop this is to hit the brakes and hope that you do not have to steer the car since you cannot when this occurs. i called the dealership and they had a name for this problem which is death wobble. i also noticed that my tires wear much quicker in the front then the rear of the jeep. | |||
| 07/01/2011 | 80000 | ||
| Tl-the contact owns a 2010 jeep wrangler. the contact stated that the vehicle would violently shake after driving over bumps in the road. the failure occurred while driving at least 40 mph. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was aligned and tires were replaced, but the failure continued. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 80,000. the vin was unavailable. kmj | |||
| 07/01/2011 | 80000 | ||
| Tl-the contact owns a 2010 jeep wrangler. the contact stated that the vehicle would violently shake after driving over bumps in the road. the failure occurred while driving at least 40 mph. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the vehicle was aligned and tires were replaced, but the failure continued. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 80,000. the vin was unavailable. sm. | |||
| SUSPENSION - FRONT | |||
| 03/04/2010 | 37000 | 1 | |
| While driving my 2007 jeep wrangler unlimited down the highway at 62 miles per hour, i drove over the very small bump that is created between the road and a small bridge. my jeep (with 37,000 miles on it) started to shake violently. the steering wheel was almost uncontrollable and the tires were losing contact with the road. i had to pull over and stop on the highway to regain control of my vehicle. this is what i now have come to know as the jeep death wobble . i have been trying to work with my dealer, but apparently everyone who owns a jeep knows about the problem - except jeep. this death wobble has happened about six times in the last three months. *tr | |||