Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
07/01/2011250001
 When you hit speeds of 55 mph or above and hit a small bump, my jeep starts to shake. took it in to jeep and they stated that is is called the death wobble. correct term in the winter, in snow and in a jeep. third time in the jeep dealership and the only change has been the steering stabilizer without success. *tr
07/01/201125000
 When you hit speeds of 55 mph or above and hit a small bump, my jeep starts to shake. took it in to jeep and they stated that is is called the death wobble. correct term in the winter, in snow and in a jeep. third time in the jeep dealership and the only change has been the steering stabilizer without success.
02/16/2013754901
 While driving at 65 mph, my jeep started shaking uncontrollably and violently. i had no control in the car, the only thing i could do was push the brakes. i pulled my 6 speed jeep into neutral and started slowing down and letting it glide to the side of the road. still shaking as i am slowing down, the jeep feels like the whole front end is going to shake apart. all cars behind me slammed on their brakes because they saw i had no control of my jeep. a state police trooper followed me to the dealership. there is no broken axles, loose tires, tire pressure is good. they said they could not find anything in the express service center. this is a 2010 wrangler with 75,000 miles that is driven on the highway daily for educational purposes. there must be something done about this death wobble. *tr
02/16/201375490
 While driving at 65 mph, my jeep started shaking uncontrollably and violently. i had no control in the car, the only thing i could do was push the brakes. i pulled my 6 speed jeep into neutral and started slowing down and letting it glide to the side of the road. still shaking as i am slowing down, the jeep feels like the whole front end is going to shake apart. all cars behind me slammed on their brakes because they saw i had no control of my jeep. a state police trooper followed me to the dealership. there is no broken axles, loose tires, tire pressure is good. they said they could not find anything in the express service center. this is a 2010 wrangler with 75,000 miles that is driven on the highway daily for educational purposes. there must be something done about this death wobble.
12/17/201030001
 Main issue - driving down the road hit a bump/uneven patch of road and the car shimmers/jerks/wobbles back and forth providing a feeling of losing control of the vehicle. honestly, i have noticed the shimmering/wobbling/jerking since the first bump i went over with the jeep wrangler. i thought this was normal for jeep as this is my first jeep wrangler i have owned. i even went as far as to remove the original tires (more off road) and get all around tires recommended by the jeep dealer per my private car maintenance specialist. this still did not help. i have this uneasiness when driving the jeep. i have learned to brace myself when i notice rough/uneven road ahead. while traveling northern michigan (i-75) i hit a bump in the road (the road was partially covered with snow), the jeep jerked/shimmered - i spun out of control said a few prayers and was able to bring the jeep back under control without flipping. i sat on the side of the freeway for almost a half hour before i had the courage to continue my journey. my younger adult children and husband do not like to drive my jeep because of this wobble/jerky experience after a bump/even road. they don't feel safe. something needs to be done to correct this problem, before someone is injured or killed. *tr
06/23/201224000
 While driving down the highway i hit a bump and experienced the death wobble where your car shakes out of control and you have to come to a complete stop to make the front end stop shaking. i have taken my jeep into have this fixed more than once. they claim they had to call the cooperate office because they didn't know anything about the death wobble they said they fixed it and then about a month later did the same thing. i'm not the only person complaining of this problem. ive read online plenty of accidents where people have almost flipped their jeeps because of this problem.
03/31/20119794
 The first incident, which occurred in march 2011, two (2) valve stems developed air leaks due to rust. they were replaced by the dealership under warranty. the second incident happened on march 21, 2011, one (1) valve stem developed an air leak caused by a crack in the valve stem. the stem was replaced by a jeep dealership again under warranty. the new valve stem has a black rubber coating where as the other 4 stems do not.. the vehicle has only 17200 miles and my fear is that my wife or myself maybe driving on the highway and another valve stem fails causing a blowout and then a serious accident maybe causing serious injury or death. i have spoken to the dealership and to jeep customer service at an 800 number but they say nothing will be done to replace the 4 valve stems that do not have a rubber coating. it is obvious to me that there have been issues in the past, that the valve stems are being made differently now. please investigate before there is a serious injury or death.
08/25/20119300
 The vin provided above is the last 8 digits. this was a rental car from national rental car. the jeep wrangler we rented had a contitrac at tire in the left rear position; all other tires, including spare on back were goodyear wrangler tires. the contitrac at tire suffered an explosive blowout, causing the vehicle to spin out of control. the entire tread blew off the tire carcass, and the explosive force caused the left rear fender to blow off the car. there was tire shrapnel all over the road (highway 17 southbound in arizona, near jerome state park), causing considerable danger to all vehicles on the road. we were able to gain control of the out-of-control vehicle and pull to the side of the road. we changed the tire and continued with our trip. national rental car is aware of this situation, which caused $1,783.55 of damage to their vehicle. we were obviously held not liable, and are lucky to be alive.