Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY | ||||||||||||||||
| 11V145000 | CHRYSLER GROUP LLC | from 07/12/2010 to 09/10/2010 | V (Vehicle) | 18326 | 03/24/2011 | MFR | CHRYSLER GROUP LLC | 03/01/2011 | 03/04/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2010-2011 jeep wrangler vehicles manufactured from july 12, 2010, through september 10, 2010. some vehicles may experience a degradation of fastener torque for various front and rear axle attachments to the chassis module. | |||||||||||||||
| Consequence Summary | This could result in noise, or ultimately, degradation in steering and handling characteristics which could lead to loss of directional control of the vehicle increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will re-torque all nineteen fasteners to the maximum residual torque values. this service will be performed free of charge. the safety recall began on march 24, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler safety recall no. l09.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| ER-L-34 | 10/01/2011 | 10042886 | Chrysler (jeep): see document search button for owner letter. information regarding a recall, effecting 3.8l engines, for pcm reprogramming that may not run downstream oxygen sensor slow response monitor. *pe | 01/23/2012 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 21-002-12 | 01/12/2012 | 10043653 | Jeep: manual transmission pops out of certain gears. *kb | 04/18/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 10/13/2012 | 24300 | ||
| I use my jeep off roading once in a while, everytime i get off into sand whether its hard packed or soft my transmission over temp light comes on. the first time i had this happen i stooped and rad the owners manual on what causes this light and what actions to take to correct it. the manual says to immediatly stop the car and turn it off, which is redicules out in the middle of nowhere. i researched this issue and found that the transmission fluid may overheat and start a fire as it spews out the dip stick tube. this is crazy, why did they not put a transmission cooler on this car. i have had 7 other wranglers over the years and have not had this issue or threat of a fire before. stopping your car to prevent a fire should not be an idiot light, it needs an engineering fix. | |||
| 08/11/2012 | 1 | ||
| Shifting the 4-wheel drive transfer case (tc) from 2hi to 4hi or 4low (or in reverse order) can cause the transfer case shifting cable (tcsc) (mopar part 52060462ag) to fail and become disconnected from either the tc or the shift lever in the cab (or both). the part?s plastic components are inherently too weak to withstand normal use. safety risks which can arise upon component failure, if the vehicle owner and their family (children) are at a location and/or terrain where the vehicle is designed/marketed for travel (whether by recreation or necessity), and the location/terrain is: (i) subject to inclement weather (e.g. snow, ice, flooding, extreme heat); or (ii) on an extreme incline which is unsafe to negotiate without 4wd; or (iii) any circumstance which requires 4wd to navigate to a safe location; or (iv) the tcsc fails when the tc becomes stuck in the neutral position while shifting, and is unable to escape impending harm (flash flood) ... there is obvious risk to life/safety. the owner has a right to rely on the components and reasonable safety performance for which the product is designed/marketed. jeep is aware of the issue, and the manual fails to cite this as a possible catastrophic event, leaving the unsuspecting owner at a loss in an emergency situation. it is not reasonable for this component to fail within a few thousand miles as reported by jeep owners. advance adapters (www.advanceadapters.com) manufactures a tcsc which meets the criteria (product# 715596) required for this component. there is no reason that jeep cannot do the same and/or contract with advance adaptors to supply the part to jeep owners. we urge nhtsa?s investigation of this safety defect and jeep will redesign the defective part and issue a recall for affected vehicles on which the part was installed as oem and to extend the warranty to replacement for life of the vehicle. *tr | |||
| 08/11/2012 | |||
| Shifting the 4-wheel drive transfer case (tc) from 2hi to 4hi or 4low (or in reverse order) can cause the transfer case shifting cable (tcsc) (mopar part 52060462ag) to fail and become disconnected from either the tc or the shift lever in the cab (or both). the part | |||
| 07/25/2012 | 22412 | 1 | |
| While traveling in traffic lane, attempted to shift transfer case (not transmission!) to high range from low range.this is a 4-wheel drive vehicle with a manual x-fer case. (manufacturer ok's shift while in motion) vehicle ended up coasting in neutral, and upon later exam it was found that the flimsy plastic shift cable retaining clip on the cable which connects the shift lever in the cabin to the shift arm on the x-fer case had shattered. this in turn allowed the shift cable to fall off the lever, disabling the vehicle in an active traffic lane. *js | |||
| 07/25/2012 | 22412 | ||
| While travelling in traffic lane, attempted to shift transfer case (not transmission!) to high range from low range.this is a 4-wheel drive vehicle with a manual x-fer case. (manufacturer ok's shift while in motion) vehicle ended up coasting in neutral, and upon later exam it was found that the flimsy plastic shift cable retaining clip on the cable which connects the shift lever in the cabin to the shift arm on the x-fer case had shattered. this in turn allowed the shift cable to fall off the lever, disabling the vehicle in an active traffic lane. | |||
| 03/17/2011 | 56000 | ||
| Tl* the contact owns a 2011 jeep wrangler. the contact stated that when driving the vehicle at any speed, the transmission would slip out of gear. the vehicle was taken to the dealer where the transmission boot was replaced, however the contact was still experiencing the failure. the current and failure mileages were 56,000. | |||
| 03/17/2011 | 56000 | ||
| Tl- the contact owns a 2011 jeep wrangler. the contact stated that when driving the vehicle at any speed, the transmission would slip out of gear. the vehicle was taken to the dealer where the transmission boot was replaced, however the contact was still experiencing the failure. the current and failure mileages were 56,000. kmj | |||
| 03/17/2011 | 56000 | ||
| Tl- the contact owns a 2011 jeep wrangler. when driving the vehicle at any speed the contact noticed that the transmission would slip out of gear. the vehicle was taken to the dealer where the transmission boot was replaced, however the contact is still experiencing the failure. the current and failure mileages were 56,000. bml | |||
| 06/29/2011 | 200 | ||
| Tl-the contact owns a 2011 jeep wrangler. the contact stated that the gear shifter for the manual transmission detached from the vehicle while accelerating from a stop. the vehicle was towed to the dealer where the contact was advised that the component was welded haphazardly during the manufacturing process. the contact spoke to a mechanic who advised that a bolt had probably fractured from the shifter. the vehicle was traded for the 2012 model. the failure mileage was 200. kmj | |||
| 06/29/2011 | |||
| Tl-the contact owns a 2011 jeep wrangler. the contact stated the gear shift on the manual transmission on the vehicle broke off. the contact was pulling off from a light when the failure occurred. the vehicle was towed to the dealer and the contact was told it was a bad weld from the manufacturer, but did not give any specifics on were the weld broke off. the contact spoke to other mechanics and was told it sounded like it could have been a bolt that broke. the contact feels this is a safety concern and could be a manufacturers defect. the contact traded in the vehicle for a 2012 model. the failure mileage was 200.rl | |||
| 05/25/2011 | 200 | ||
| Transmission overheating after the first 200km chrysler refuses to address issue chrysler file #21418058 | |||
| 05/12/2011 | 3500 | ||
| Tl* the contact owns a 2011 jeep wrangler. the contact stated that the electronic throttle control warning light illuminated on the instrument panel as the vehicle stalled. the vehicle was restarted but would not accelerate beyond 40 mph. the vehicle was not inspected or repaired and the manufacturer was not made aware of the failure. the current and failure mileage was approximately 3,500. | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 05/07/2012 | 14158 | 1 | 05/30/2011 |
| 2011 jeep wrangler. consumer writes in regards to vehicle clutch issues *tgw the consumer stated while sitting in traffic, she began to smell transmission fluid and then an electrical burning smell. then a yellow light illuminated on the dashboard and there was smoke coming from under the hood on the passenger side. the police and fire truck were called to the scene. the fire fighter lifted the hood and there was a smell of transmission fluid and a burning electrical smell, but the smoke had dissipated and there was no fire. the vehicle was towed to the dealer. a diagnosis revealed the clutch overheated by driving in first gear as the consumer inched her way up a hill. the dealer stated the problem started with the clutch sensor overheating and that lead to the flywheel overheating. the clutch pressure plate was replaced. *jb | |||
| 03/30/2012 | 1 | 05/02/2011 | |
| Cpsc#i1240022a. 2011 jeep wrangler. consumer stated that as he was driving up a steep hill the clutch burnt out because it didn't have the holding power to perform as to its intended use. also stated this is very dangerous. *ln the consumer stated the manufacturer refused to fix the vehicle, even though it was still under warranty. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 12/26/2010 | 900 | ||
| Tl* the contact owns a 2011 jeep wrangler sahara 4x4. the contact stated that the vehicle would independently shift out of gear when driving at any rate of speed. the vehicle was inspected by the dealer who advised that the boot under the gear would become too cold and causing the gears to shift independently. the dealer repaired the vehicle by removing the boot. after repairs, the vehicle began to exhibit an abnormally loud noise from the transmission. the vehicle was inspected by a dealer and they advised that the recent failure was caused by the removal of the boot. the vehicle was not further repaired. the failure mileage was approximately 900. | |||
| 12/26/2010 | 900 | ||
| Tl-the contact owns a 2011 jeep warngler sahara 4x4. while driving at various speeds the contact stated that the gears would suddenly shift out of gear without any warning. the vehicle was then inspected by a dealer and they advised her that the boot under the gear gets too cold and could cause the gears to shift on their own. the vehicle was repaired by the boot being removed. soon after the removal of the boot she started to notice that there was a loud noise coming from the engine or transmission. the vehicle was inspected by a dealer and they advised her that it was the removal of the boot. the vehicle has not been repaired. the failure mileage was approximately 900. tb | |||
| 01/08/2011 | 2500 | ||
| 2011 jeep wrangler rubicon unlimited. 6spd transmission pops out of 2nd and 4th gear when weather is cold. 2nd gear crunches when going into gear. it's been in for service on the transmission 3 times now in 3500 miles. problems seem to be getting worse. in cold temperatures, the vehicle is very difficult and dangerous to drive. | |||
| 01/10/2011 | 10000 | ||
| I have a 2011 rubicon andt 2nd and 4th pops out all the time. 1st and 3rd lock in great. if i push the clutch in i dont even have to touch the shifter and it will automatically roll out of 2nd and 4th. when the temp is below 15 or 0 outside. | |||
| 01/08/2011 | 2500 | ||
| 2011 jeep wrangler rubicon unlimited. 6spd transmission pops out of 2nd and 4th gear when weather is cold. 2nd gear crunches when going into gear. it's been in for service on the transmission 3 times now in 3500 miles. problems seem to be getting worse. in cold temperatures, the vehicle is very difficult and dangerous to drive. | |||
| 01/10/2011 | 10000 | ||
| I have a 2011 rubicon andt 2nd and 4th pops out all the time. 1st and 3rd lock in great. if i push the clutch in i dont even have to touch the shifter and it will automatically roll out of 2nd and 4th. when the temp is below 15 or 0 outside. | |||
| 01/08/2011 | 2500 | ||
| 2011 jeep wrangler rubicon unlimited. 6spd transmission pops out of 2nd and 4th gear when weather is cold. 2nd gear crunches when going into gear. it's been in for service on the transmission 3 times now in 3500 miles. problems seem to be getting worse. in cold temperatures, the vehicle is very difficult and dangerous to drive. | |||
| 01/10/2011 | 10000 | ||
| I have a 2011 rubicon andt 2nd and 4th pops out all the time. 1st and 3rd lock in great. if i push the clutch in i dont even have to touch the shifter and it will automatically roll out of 2nd and 4th. when the temp is below 15 or 0 outside. | |||
| 01/08/2011 | 2500 | ||
| 2011 jeep wrangler rubicon unlimited. 6spd transmission pops out of 2nd and 4th gear when weather is cold. 2nd gear crunches when going into gear. it's been in for service on the transmission 3 times now in 3500 miles. problems seem to be getting worse. in cold temperatures, the vehicle is very difficult and dangerous to drive. | |||
| 01/10/2011 | 10000 | ||
| I have a 2011 rubicon andt 2nd and 4th pops out all the time. 1st and 3rd lock in great. if i push the clutch in i dont even have to touch the shifter and it will automatically roll out of 2nd and 4th. when the temp is below 15 or 0 outside. | |||
| 12/05/2010 | 1100 | ||
| Jeep pops out of 4th gear at times when cold. more so after hitting bumps in the road. has happened at least 5 times now. | |||
| 12/10/2010 | 250 | ||
| I own a 2011 jeep wrangler with a manual transmission. in cold weather and with the vehicle cold, fourth gear continually pops out of gear and now 2nd is starting to do it. i brought it to the dealership, but they could not duplicate the problem. also, they checked the tsb, but none are listed. i have read jeep forums and learned that some believe the problem with the 2011s is the boot, either inner or outer or both. when it is cold outside, the boots don | |||