Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - COLUMN | ||||||||||||||||
| 11V315000 | CHRYSLER GROUP LLC | from 04/15/2011 to 05/06/2011 | V (Vehicle) | 11096 | 07/04/2011 | MFR | CHRYSLER GROUP LLC | 06/08/2011 | 06/09/2011 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. | |||||||||||||||
| Consequence Summary | A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler's safety recall no. l23.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/19/2012 | 1 | ||
| While traveling on a highway or a high speed service road, my jeep will begin to shake tremendously. i have researched and found this is known as the death wobble. i am a younger driver and when the first incident happened, i began to freak. although not very many accidents actually occur i am still scared that it will happen again. sometimes i can feel it coming on but nothing ever happens. this has happened 3 times in a week and a half, once at 67mph, once at 60mph, and once at 55mph. this is a very scary event and i hope to get it fixed soon. i wish that you would take the time to look over this incident and fix it. once again being a young driver this is very scary. i have had my jeep for a year and 2 months and this is the first time it has happened. *tr | |||
| 11/19/2012 | |||
| While traveling on a highway or a high speed service road, my jeep will begin to shake tremendously. i have researched and found this is known as the death wobble. i am a younger driver and when the first incident happened, i began to freak. although not very many accidents actually occur i am still scared that it will happen again. sometimes i can feel it coming on but nothing ever happens. this has happened 3 times in a week and a half, once at 67mph, once at 60mph, and once at 55mph. this is a very scary event and i hope to get it fixed soon. i wish that you would take the time to look over this incident and fix it. once again being a young driver this is very scary. i have had my jeep for a year and 2 months and this is the first time it has happened. | |||
| 10/08/2012 | 25000 | 1 | |
| The first incident occurred on 9/26. my partner was driving to work and made a right hand turn from mt. holly huntersville rd on to harris blvd. he was traveling 45 mph and hit a small dip in the road while going around a curve. after hitting the bump the vehicle shook so violently it felt as if the tires were going to fly off the car, steering the vehicle became almost impossible. luckily he was able to pull over near pet's mart as he slowed the shaking lessened. after putting the car in park and shutting the car off he looked to ensure there were no flat tires. all tires were good, he again started the car and arrived to work safely. i researched this type of incident and found the symptoms to be related to the death wobble. immediately i called lake norman jeep dealership explained the issues and scheduled an appointment for 9/28. at the dealership they installed a steering damper and balanced the tires. we were hoping this solved the problem it didn't. tonight (10/8) my partner was exiting 277 on to highway 16 traveling 55 mph and again experienced the death wobble. as he was merging onto highway 16 the car again shook so violently he could not control the steering, there was a car next to him and in the rear. an attempt to turn the car made the shaking worse. he quickly put on his hazards and slowed the jeep down to 20 mph on this highway. he was only able to regain control of the steering after the car reached 20 mph. luckily no one was hurt and he arrived home safely. i am concerned that this is a known issue for jeep and yet there has not been a recall on this product. *tr | |||
| 12/14/2011 | 23466 | 1 | |
| Around 12/14/2011 hit a bump in the road my jeep started to shaking lost control was able to slow down and regain death wobble they call it brought it to the dealer they replaced stealing damper thing where good to around 09/01/2011 same thing happened brought it back to dealer he balanced front tires then around 09/26/2012 same thing brought it back on09/29/2012 dealer checked it out said all was good and tight on 09/30/2012 on my way from ny to cape cod on 84 in hartford it happened again this time it was close drivers around saw and moved out of the way but no crash got back home ok taking it slow brought to dealer on 10/08/2012 they test drove it checked wheel alignment said all was good chrysler jeep of warwick ny and chrysler corp have a problem this death wobble is going to kill someone someday. *tr | |||
| 10/08/2012 | 25000 | 1 | |
| The first incident occurred on 9/26. my partner was driving to work and made a right hand turn from mt. holly huntersville rd on to harris blvd. he was traveling 45 mph and hit a small dip in the road while going around a curve. after hitting the bump the vehicle shook so violently it felt as if the tires were going to fly off the car, steering the vehicle became almost impossible. luckily he was able to pull over near pet's mart as he slowed the shaking lessened. after putting the car in park and shutting the car off he looked to ensure there were no flat tires. all tires were good, he again started the car and arrived to work safely. i researched this type of incident and found the symptoms to be related to the death wobble. immediately i called lake norman jeep dealership explained the issues and scheduled an appointment for 9/28. at the dealership they installed a steering damper and balanced the tires. we were hoping this solved the problem it didn't. tonight (10/8) my partner was exiting 277 on to highway 16 traveling 55 mph and again experienced the death wobble. as he was merging onto highway 16 the car again shook so violently he could not control the steering, there was a car next to him and in the rear. an attempt to turn the car made the shaking worse. he quickly put on his hazards and slowed the jeep down to 20 mph on this highway. he was only able to regain control of the steering after the car reached 20 mph. luckily no one was hurt and he arrived home safely. i am concerned that this is a known issue for jeep and yet there has not been a recall on this product. *tr | |||
| 12/14/2011 | 23466 | 1 | |
| Around 12/14/2011 hit a bump in the road my jeep started to shaking lost control was able to slow down and regain death wobble they call it brought it to the dealer they replaced stealing damper thing where good to around 09/01/2011 same thing happened brought it back to dealer he balanced front tires then around 09/26/2012 same thing brought it back on09/29/2012 dealer checked it out said all was good and tight on 09/30/2012 on my way from ny to cape cod on 84 in hartford it happened again this time it was close drivers around saw and moved out of the way but no crash got back home ok taking it slow brought to dealer on 10/08/2012 they test drove it checked wheel alignment said all was good chrysler jeep of warwick ny and chrysler corp have a problem this death wobble is going to kill someone someday. *tr | |||
| 10/08/2012 | 25000 | ||
| The first incident occurred on 9/26. my partner was driving to work and made a right hand turn from mt. holly huntersville rd on to harris blvd. he was traveling 45 mph and hit a small dip in the road while going around a curve. after hitting the bump the vehicle shook so violently it felt as if the tires were going to fly off the car, steering the vehicle became almost impossible. luckily he was able to pull over near pet's mart as he slowed the the shaking lessened. after putting the car in park and shutting the car off he looked to ensure there were no flat tires. all tires were good, he again started the car and arrived to work safely. i researched this type of incident and found the symptoms to be related to the death wobble. immediately i called lake norman jeep dealership explained the issues and scheduled an appointment for 9/28. at the dealership they installed a steering damper and balanced the tires. we were hoping this solved the problem it didn't. tonight (10/8) my partner was exiting 277 on to highway 16 traveling 55 mph and again experienced the death wobble. as he was merging onto highway 16 the car again shook so violently he could not control the steering, there was a car next to him and in the rear. an attempt to turn the car made the shaking worse. he quickly put on his hazards and slowed the jeep down to 20 mph on this highway. he was only able to regain control of the steering after the car reached 20 mph. luckily no one was hurt and he arrived home safely. i am concerned that this is a known issue for jeep and yet there has not been a recall on this product. | |||
| 12/14/2011 | 23466 | ||
| Around 12/14/2011 hit a bump in the road my jeep started to shaking lost control was able to slow down and regain death wobble they call it brought it to the dealer they replaced stealing damper thing where good to around 09/01/2011 same thing happened brought it back to dealer he balanced front tires then around 09/26/2012 same thing brought it back on09/29/2012 dealer checked it out said all was good and tight on 09/30/2012 on my way from ny to cape cod on 84 in hartford it happened again this time it was close drivers around saw and moved out of the way but no crash got back home ok taking it slow brought to dealer on 10/08/2012 they test drove it checked wheel alignment said all was good chrysler jeep of warwick ny and chrysler corp have a problem this death wobble is going to kill someone someday | |||
| 10/08/2012 | 25000 | ||
| The first incident occurred on 9/26. my partner was driving to work and made a right hand turn from mt. holly huntersville rd on to harris blvd. he was traveling 45 mph and hit a small dip in the road while going around a curve. after hitting the bump the vehicle shook so violently it felt as if the tires were going to fly off the car, steering the vehicle became almost impossible. luckily he was able to pull over near pet's mart as he slowed the the shaking lessened. after putting the car in park and shutting the car off he looked to ensure there were no flat tires. all tires were good, he again started the car and arrived to work safely. i researched this type of incident and found the symptoms to be related to the death wobble. immediately i called lake norman jeep dealership explained the issues and scheduled an appointment for 9/28. at the dealership they installed a steering damper and balanced the tires. we were hoping this solved the problem it didn't. tonight (10/8) my partner was exiting 277 on to highway 16 traveling 55 mph and again experienced the death wobble. as he was merging onto highway 16 the car again shook so violently he could not control the steering, there was a car next to him and in the rear. an attempt to turn the car made the shaking worse. he quickly put on his hazards and slowed the jeep down to 20 mph on this highway. he was only able to regain control of the steering after the car reached 20 mph. luckily no one was hurt and he arrived home safely. i am concerned that this is a known issue for jeep and yet there has not been a recall on this product. | |||
| 12/14/2011 | 23466 | ||
| Around 12/14/2011 hit a bump in the road my jeep started to shaking lost control was able to slow down and regain death wobble they call it brought it to the dealer they replaced stealing damper thing where good to around 09/01/2011 same thing happened brought it back to dealer he balanced front tires then around 09/26/2012 same thing brought it back on09/29/2012 dealer checked it out said all was good and tight on 09/30/2012 on my way from ny to cape cod on 84 in hartford it happened again this time it was close drivers around saw and moved out of the way but no crash got back home ok taking it slow brought to dealer on 10/08/2012 they test drove it checked wheel alignment said all was good chrysler jeep of warwick ny and chrysler corp have a problem this death wobble is going to kill someone someday | |||
| 10/08/2012 | 25000 | ||
| The first incident occurred on 9/26. my partner was driving to work and made a right hand turn from mt. holly huntersville rd on to harris blvd. he was traveling 45 mph and hit a small dip in the road while going around a curve. after hitting the bump the vehicle shook so violently it felt as if the tires were going to fly off the car, steering the vehicle became almost impossible. luckily he was able to pull over near pet's mart as he slowed the the shaking lessened. after putting the car in park and shutting the car off he looked to ensure there were no flat tires. all tires were good, he again started the car and arrived to work safely. i researched this type of incident and found the symptoms to be related to the death wobble. immediately i called lake norman jeep dealership explained the issues and scheduled an appointment for 9/28. at the dealership they installed a steering damper and balanced the tires. we were hoping this solved the problem it didn't. tonight (10/8) my partner was exiting 277 on to highway 16 traveling 55 mph and again experienced the death wobble. as he was merging onto highway 16 the car again shook so violently he could not control the steering, there was a car next to him and in the rear. an attempt to turn the car made the shaking worse. he quickly put on his hazards and slowed the jeep down to 20 mph on this highway. he was only able to regain control of the steering after the car reached 20 mph. luckily no one was hurt and he arrived home safely. i am concerned that this is a known issue for jeep and yet there has not been a recall on this product. | |||
| 12/14/2011 | 23466 | ||
| Around 12/14/2011 hit a bump in the road my jeep started to shaking lost control was able to slow down and regain death wobble they call it brought it to the dealer they replaced stealing damper thing where good to around 09/01/2011 same thing happened brought it back to dealer he balanced front tires then around 09/26/2012 same thing brought it back on09/29/2012 dealer checked it out said all was good and tight on 09/30/2012 on my way from ny to cape cod on 84 in hartford it happened again this time it was close drivers around saw and moved out of the way but no crash got back home ok taking it slow brought to dealer on 10/08/2012 they test drove it checked wheel alignment said all was good chrysler jeep of warwick ny and chrysler corp have a problem this death wobble is going to kill someone someday | |||
| 08/22/2012 | 23000 | 1 | |
| While traveling on the highway at approximately 55-60 mph, my 2011 4-door jeep wrangler hit a small bump. the jeep's front-end/steering wheel began to shake uncontrollably. when trying to reduce the speed by braking, the violent shaking only became worse. i was unable to keep the vehicle in the lane which i was driving because of the out-of-control shaking. had there been other vehicles in the adjacent lanes, there most definitely would have been an accident, with possible injuries, given the rate of speed that i was traveling. i had to reduce the speed of the vehicle simply by not applying the gas or brake, causing cars behind me to have to brake, which in turn could have resulted in additional accidents/injuries. this uncontrollable shaking has occurred in this vehicle approximately 5 times. i have since learned that this is the infamous death wobble. since this is a known occurrence, especially in jeeps, my concern is why this is not being addressed and being required to be fixed. ## vin failed ## jeep wrangler 2011 ## *tr | |||
| 07/28/2012 | 20105 | 3 | |
| I was a passenger riding along in a 2011 jeep wrangler that exhibited the infamous jeep death wobble, which is a violent shaking and shuddering of the vehicle and steering wheel on a completely stock vehicle with 20k miles. the driver of the vehicle then told me that this was the 3rd occurrence he has experienced with his vehicle. i observed how violently the vehicle shook and was very relieved that we did not roll over nor hit any other vehicles on the road. the jeep dealership has told him repeatedly that they cannot find or replicate the problem he experienced. i am shocked that something so common and dangerous has gone unfixed all this time. *tr | |||
| 07/28/2012 | 20105 | ||
| I was a passenger riding along in a 2011 jeep wrangler that exhibited the infamous jeep death wobble, which is a violent shaking and shuddering of the vehicle and steering wheel on a completely stock vehicle with 20k miles. the driver of the vehicle then told me that this was the 3rd occurance he has experienced with his vehicle. i observed how violently the vehicle shook and was very relieved that we did not roll over nor hit any other vehicles on the road. the jeep dealership has told him repeatedly that they cannot find or replicate the problem he experienced. i am shocked that something so common and dangerous has gone unfixed all this time. | |||
| 04/04/2012 | 14600 | ||
| Tl* the contact owns a 2011 jeep wrangler. while driving approximately 35 mph, the contact lost control of the steering wheel on an elevated road. the vehicle went airborne and crashed into a field where the vehicle rolled over. the air bags did not deploy. the driver was transported by ambulance to the hospital. the driver of the vehicle sustained a fracture to her spinal cord and several bruises. the vehicle was destroyed. the approximate failure mileage was 14,600. | |||
| 04/04/2012 | 14600 | ||
| Tl- the contact owns a 2011 jeep wrangler. while driving approximately 35 mph, the contact lost control of the steering wheel on an elevated road. the vehicle went airborne and crashed into a field where the vehicle rolled over. the air bags did not deploy. the driver was transported by ambulance to the hospital. the driver of the vehicle sustained a fracture to her spinal cord and several bruises. the vehicle was destroyed. the approximate failure mileage was 14,600. kmj | |||
| 04/04/2012 | 14600 | ||
| Tl- the contact owns a 2011 jeep wrangler. while driving approximately 35 mph the contact lost control of the steering wheel on an elevated road. the vehicle went airborne and crashed into a field where the vehicle rolled over. the air bags did not deploy. the driver was transported by ambulance to the hospital. the driver of the vehicle sustained a fracture to her spinal cord and bruises. the vehicle was destroyed. the vehicle was not repaired. the approximate failure mileage was 14,600. da | |||
| 05/28/2012 | 19800 | ||
| After shifting from 4 wheel drive to 2 wheel drive, the vehicle remained in 4 wheel drive at all speeds. this resulted in a reduced steering range and, i believe, impared the vehicle in an avoidance situation. this was especially noticed at slow speed. the jeep dealer found a disconnected 4 wheel drive actuator cable to the transmission. a new replacement bushing was installed at the transmission. the dealer indicated that the replacement part may have been improved because it did nnot have the same part number as the original. | |||
| 04/01/2011 | 74000 | ||
| Tl-the contact owns a 2004 dodge ram 2500. the contact stated the vehicle left front wheel tie rod failed while driving. the vehicle was towed to the dealer. the delaer replaced the tie rod, and steering linkage. the vehicle was repaired. the manufacturer denied reimbursement, because nhtsa campaign id number steering: linkages: tie rod assembly 11v350000 required after market parts replacement and the contact vehicle had original factory parts. the failure mileage was was 74,000. the current mileage was not available. li | |||
| 10/05/2011 | 2964 | ||
| My jeep was experiencing a wobble and loose steering the first time at 2900 miles (5oct2011). after my second visit (15nov2011) to the dealer to address the continued issue, they replaced the steering dampener. the third and fourth visit (22 and 29nov2012), the service tech said he looked at the suspension and tightened up some things. this worked for a few weeks. on the fifth visit (13mar2012), i was experiencing a more severe wobble/shake. the service tech stated that he reviewed the vehicle and that they could not duplicate the issue. as a result, it was stated all was in vehicle standards. i was advised i could purchase an after market steering dampener that was more robust that the issued dampener. to date, the vehicle still drives in a loose manner on the road. when i hit minor and major bumps on the roads, i get a severe wobble effect. this wobble/shaking reverberates throughout the steering wheel which causes to to slow the vehicle down to gain control. the best way to operate it at this time is to drive at a lower speed (40-50 mph). at this point, i am merely seeking advice on how to remedy the situation to make the vehicle more stable to drive. the current mileage on the vehicle is 9500. | |||
| 11/09/2011 | 6000 | ||
| Tl* the contact owns a 2011 jeep wrangler. the contact stated that while attempting to downshift while driving 25 mph uphill, the contact lost control and crashed into a wall. the contact sustained injuries to the nose. the police were called and a police report was filed. the police officer advised that the failure seemed to have been caused by a fractured tie-rod. the manufacturer was contacted and advised that the vehicle was not under recall. the failure mileage was 6,000. | |||
| 11/09/2011 | |||
| Was approaching a stop sign which was on a hill when suddenly i lost total control of the vehicle which crashed into a brick wall. the vehicle did not just venture off the side of the road it actually ended up looking as though i made a sharp right turn. a state trooper reported to me that it looked as if the tyrod had broken causing the steering to go out which in turn forced the crash. my concern is, as well as other 2011 jeep wranglers, is whether or not my jeep may have had the same issues as the ones which at this point have been recalled. there is no explanation for this accident whatsoever on my part. i have to go to court in january and sure would like some answers. chrysler says the vehicle could very well be recalled at a later date however, i feel a need to protect another from a similar accident. i strongly feel this was a malfunction in the vehicle. http://www.autoblog.com/2011/03/07/2010-2011-jeep-wrangler-recalled-over-possible-drivetrain-proble/ | |||
| 11/09/2011 | 6000 | ||
| Tl* the contact owns a 2011 jeep wrangler. the contact stated that while attempting to downshift while driving 25 mph uphill, the contact lost control and crashed into a wall. the contact sustained injuries to the nose. the police were called and a police report was filed. the police officer advised that the failure seemed to have been caused by a fractured tie-rod. the manufacturer was contacted and advised that the vehicle was not under recall. the failure mileage was 6,000. | |||
| 11/09/2011 | |||
| Was approaching a stop sign which was on a hill when suddenly i lost total control of the vehicle which crashed into a brick wall. the vehicle did not just venture off the side of the road it actually ended up looking as though i made a sharp right turn. a state trooper reported to me that it looked as if the tyrod had broken causing the steering to go out which in turn forced the crash. my concern is, as well as other 2011 jeep wranglers, is whether or not my jeep may have had the same issues as the ones which at this point have been recalled. there is no explanation for this accident whatsoever on my part. i have to go to court in january and sure would like some answers. chrysler says the vehicle could very well be recalled at a later date however, i feel a need to protect another from a similar accident. i strongly feel this was a malfunction in the vehicle. http://www.autoblog.com/2011/03/07/2010-2011-jeep-wrangler-recalled-over-possible-drivetrain-proble/ | |||
| 11/09/2011 | 6000 | ||
| Tl* the contact owns a 2011 jeep wrangler. the contact stated that while attempting to downshift while driving 25 mph uphill, the contact lost control and crashed into a wall. the contact sustained injuries to the nose. the police were called and a police report was filed. the police officer advised that the failure seemed to have been caused by a fractured tie-rod. the manufacturer was contacted and advised that the vehicle was not under recall. the failure mileage was 6,000. | |||
| 11/09/2011 | |||
| Was approaching a stop sign which was on a hill when suddenly i lost total control of the vehicle which crashed into a brick wall. the vehicle did not just venture off the side of the road it actually ended up looking as though i made a sharp right turn. a state trooper reported to me that it looked as if the tyrod had broken causing the steering to go out which in turn forced the crash. my concern is, as well as other 2011 jeep wranglers, is whether or not my jeep may have had the same issues as the ones which at this point have been recalled. there is no explanation for this accident whatsoever on my part. i have to go to court in january and sure would like some answers. chrysler says the vehicle could very well be recalled at a later date however, i feel a need to protect another from a similar accident. i strongly feel this was a malfunction in the vehicle. http://www.autoblog.com/2011/03/07/2010-2011-jeep-wrangler-recalled-over-possible-drivetrain-proble/ | |||
| 11/09/2011 | 6000 | ||
| Tl- the contact owns a 2011 jeep wrangler. the contact stated that while attempting to downshift while driving 25 mph uphill, the contact lost control and crashed into a wall. the contact sustained injuries to the nose. the police were called and a police report was filed. the police officer advised that the failure seemed to have been caused by a fractured tie-rod. the manufacturer was contacted and advised that the vehicle was not under recall. the failure mileage was 6,000. kmj | |||
| 11/09/2011 | |||
| Was approaching a stop sign which was on a hill when suddenly i lost total control of the vehicle which crashed into a brick wall. the vehicle did not just venture off the side of the road it actually ended up looking as though i made a sharp right turn. a state trooper reported to me that it looked as if the tyrod had broken causing the steering to go out which in turn forced the crash. my concern is, as well as other 2011 jeep wranglers, is whether or not my jeep may have had the same issues as the ones which at this point have been recalled. there is no explanation for this accident whatsoever on my part. i have to go to court in january and sure would like some answers. chrysler says the vehicle could very well be recalled at a later date however, i feel a need to protect another from a similar accident. i strongly feel this was a malfunction in the vehicle. http://www.autoblog.com/2011/03/07/2010-2011-jeep-wrangler-recalled-over-possible-drivetrain-proble/ | |||
| 11/09/2011 | 6000 | ||
| Tl-the contact owns a 2011 jeep wrangler. the contact stated while driving up a hill at 25 mph the contact down shift into second gear and the vehicle lost control and crash into a wall. the contact suffered a bloody nose during the crash. the vehicle was not destroyed. the contact was unaware of what caused the vehicle to loose control. the state trooper that arrived at the scene of the crash stated the tie-rod was broken. the contact called the manufacturer to check for any recalls. the manufacturer stated the vehicle did not have any recalls. the failure mileage was 6,000. jo | |||
| 11/09/2011 | |||
| Was approaching a stop sign which was on a hill when suddenly i lost total control of the vehicle which crashed into a brick wall. the vehicle did not just venture off the side of the road it actually ended up looking as though i made a sharp right turn. a state trooper reported to me that it looked as if the tyrod had broken causing the steering to go out which in turn forced the crash. my concern is, as well as other 2011 jeep wranglers, is whether or not my jeep may have had the same issues as the ones which at this point have been recalled. there is no explanation for this accident whatsoever on my part. i have to go to court in january and sure would like some answers. chrysler says the vehicle could very well be recalled at a later date however, i feel a need to protect another from a similar accident. i strongly feel this was a malfunction in the vehicle. http://www.autoblog.com/2011/03/07/2010-2011-jeep-wrangler-recalled-over-possible-drivetrain-proble/ | |||
| 05/24/2011 | 7268 | ||
| Tl - the contact owns a 2011 jeep wrangler. the contact stated that while driving over a bump, the vehicle jerked violently. the vehicle was taken to the dealer who was unable to diagnose the failure but decided to perform a tire rotation, which failed to remedy the problem. the vehicle was taken back to the dealer twice after that where it was diagnosed that the dampner was loose and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure mileage was 7,268 and the current mileage was 9,500. kmj | |||
| 05/24/2011 | 7268 | ||
| Tl - the contact owns a 2011 jeep wrangler. the contact stated that while driving and going over a bump the vehicle jerk violently. the vehicle was taken to the dealer who was unable to diagnosed the failure but decided to do a tire rotation, which failed to remedy the problem. the vehicle was taken back to the dealer twice after that, who diagnosed that the dampner was loosed and needed to be replaced. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure mileage was 7,268 and the current mileage was 9,500. pm | |||
| 02/02/2011 | 43000 | ||
| Death wobble occurs randomly without warning in our 2008 jeep wrangler unlimited x, causing us to lose control of the vehicle. to try to correct the issue, we replaced the steering stabilizer and had the tires rotated and balanced (which was unneeded). this did not correct the problem. we've taken it to a front-end specialist and found no abnormal wear. jeep dealership provided no help or encouragement. | |||