Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/19/2012 | 1 | ||
| While traveling on a highway or a high speed service road, my jeep will begin to shake tremendously. i have researched and found this is known as the death wobble. i am a younger driver and when the first incident happened, i began to freak. although not very many accidents actually occur i am still scared that it will happen again. sometimes i can feel it coming on but nothing ever happens. this has happened 3 times in a week and a half, once at 67mph, once at 60mph, and once at 55mph. this is a very scary event and i hope to get it fixed soon. i wish that you would take the time to look over this incident and fix it. once again being a young driver this is very scary. i have had my jeep for a year and 2 months and this is the first time it has happened. *tr | |||
| 11/19/2012 | |||
| While traveling on a highway or a high speed service road, my jeep will begin to shake tremendously. i have researched and found this is known as the death wobble. i am a younger driver and when the first incident happened, i began to freak. although not very many accidents actually occur i am still scared that it will happen again. sometimes i can feel it coming on but nothing ever happens. this has happened 3 times in a week and a half, once at 67mph, once at 60mph, and once at 55mph. this is a very scary event and i hope to get it fixed soon. i wish that you would take the time to look over this incident and fix it. once again being a young driver this is very scary. i have had my jeep for a year and 2 months and this is the first time it has happened. | |||
| 10/08/2012 | 25000 | 1 | |
| The first incident occurred on 9/26. my partner was driving to work and made a right hand turn from mt. holly huntersville rd on to harris blvd. he was traveling 45 mph and hit a small dip in the road while going around a curve. after hitting the bump the vehicle shook so violently it felt as if the tires were going to fly off the car, steering the vehicle became almost impossible. luckily he was able to pull over near pet's mart as he slowed the shaking lessened. after putting the car in park and shutting the car off he looked to ensure there were no flat tires. all tires were good, he again started the car and arrived to work safely. i researched this type of incident and found the symptoms to be related to the death wobble. immediately i called lake norman jeep dealership explained the issues and scheduled an appointment for 9/28. at the dealership they installed a steering damper and balanced the tires. we were hoping this solved the problem it didn't. tonight (10/8) my partner was exiting 277 on to highway 16 traveling 55 mph and again experienced the death wobble. as he was merging onto highway 16 the car again shook so violently he could not control the steering, there was a car next to him and in the rear. an attempt to turn the car made the shaking worse. he quickly put on his hazards and slowed the jeep down to 20 mph on this highway. he was only able to regain control of the steering after the car reached 20 mph. luckily no one was hurt and he arrived home safely. i am concerned that this is a known issue for jeep and yet there has not been a recall on this product. *tr | |||
| 12/14/2011 | 23466 | 1 | |
| Around 12/14/2011 hit a bump in the road my jeep started to shaking lost control was able to slow down and regain death wobble they call it brought it to the dealer they replaced stealing damper thing where good to around 09/01/2011 same thing happened brought it back to dealer he balanced front tires then around 09/26/2012 same thing brought it back on09/29/2012 dealer checked it out said all was good and tight on 09/30/2012 on my way from ny to cape cod on 84 in hartford it happened again this time it was close drivers around saw and moved out of the way but no crash got back home ok taking it slow brought to dealer on 10/08/2012 they test drove it checked wheel alignment said all was good chrysler jeep of warwick ny and chrysler corp have a problem this death wobble is going to kill someone someday. *tr | |||
| 10/08/2012 | 25000 | 1 | |
| The first incident occurred on 9/26. my partner was driving to work and made a right hand turn from mt. holly huntersville rd on to harris blvd. he was traveling 45 mph and hit a small dip in the road while going around a curve. after hitting the bump the vehicle shook so violently it felt as if the tires were going to fly off the car, steering the vehicle became almost impossible. luckily he was able to pull over near pet's mart as he slowed the shaking lessened. after putting the car in park and shutting the car off he looked to ensure there were no flat tires. all tires were good, he again started the car and arrived to work safely. i researched this type of incident and found the symptoms to be related to the death wobble. immediately i called lake norman jeep dealership explained the issues and scheduled an appointment for 9/28. at the dealership they installed a steering damper and balanced the tires. we were hoping this solved the problem it didn't. tonight (10/8) my partner was exiting 277 on to highway 16 traveling 55 mph and again experienced the death wobble. as he was merging onto highway 16 the car again shook so violently he could not control the steering, there was a car next to him and in the rear. an attempt to turn the car made the shaking worse. he quickly put on his hazards and slowed the jeep down to 20 mph on this highway. he was only able to regain control of the steering after the car reached 20 mph. luckily no one was hurt and he arrived home safely. i am concerned that this is a known issue for jeep and yet there has not been a recall on this product. *tr | |||
| 12/14/2011 | 23466 | 1 | |
| Around 12/14/2011 hit a bump in the road my jeep started to shaking lost control was able to slow down and regain death wobble they call it brought it to the dealer they replaced stealing damper thing where good to around 09/01/2011 same thing happened brought it back to dealer he balanced front tires then around 09/26/2012 same thing brought it back on09/29/2012 dealer checked it out said all was good and tight on 09/30/2012 on my way from ny to cape cod on 84 in hartford it happened again this time it was close drivers around saw and moved out of the way but no crash got back home ok taking it slow brought to dealer on 10/08/2012 they test drove it checked wheel alignment said all was good chrysler jeep of warwick ny and chrysler corp have a problem this death wobble is going to kill someone someday. *tr | |||
| 08/22/2012 | 23000 | 1 | |
| While traveling on the highway at approximately 55-60 mph, my 2011 4-door jeep wrangler hit a small bump. the jeep's front-end/steering wheel began to shake uncontrollably. when trying to reduce the speed by braking, the violent shaking only became worse. i was unable to keep the vehicle in the lane which i was driving because of the out-of-control shaking. had there been other vehicles in the adjacent lanes, there most definitely would have been an accident, with possible injuries, given the rate of speed that i was traveling. i had to reduce the speed of the vehicle simply by not applying the gas or brake, causing cars behind me to have to brake, which in turn could have resulted in additional accidents/injuries. this uncontrollable shaking has occurred in this vehicle approximately 5 times. i have since learned that this is the infamous death wobble. since this is a known occurrence, especially in jeeps, my concern is why this is not being addressed and being required to be fixed. ## vin failed ## jeep wrangler 2011 ## *tr | |||
| 07/28/2012 | 20105 | 3 | |
| I was a passenger riding along in a 2011 jeep wrangler that exhibited the infamous jeep death wobble, which is a violent shaking and shuddering of the vehicle and steering wheel on a completely stock vehicle with 20k miles. the driver of the vehicle then told me that this was the 3rd occurrence he has experienced with his vehicle. i observed how violently the vehicle shook and was very relieved that we did not roll over nor hit any other vehicles on the road. the jeep dealership has told him repeatedly that they cannot find or replicate the problem he experienced. i am shocked that something so common and dangerous has gone unfixed all this time. *tr | |||
| 07/28/2012 | 20105 | ||
| I was a passenger riding along in a 2011 jeep wrangler that exhibited the infamous jeep death wobble, which is a violent shaking and shuddering of the vehicle and steering wheel on a completely stock vehicle with 20k miles. the driver of the vehicle then told me that this was the 3rd occurance he has experienced with his vehicle. i observed how violently the vehicle shook and was very relieved that we did not roll over nor hit any other vehicles on the road. the jeep dealership has told him repeatedly that they cannot find or replicate the problem he experienced. i am shocked that something so common and dangerous has gone unfixed all this time. | |||
| 10/01/2011 | 6000 | ||
| At approximately 3,000 miles i performed the first oil change. i found the drain plug, which is typically tight, to be loose. i was able to remove it with my fingers. at approximately 6,000 miles, i began to hear a clunking noise at low speeds. after trying to diagnose the issue for over a week, i finally discovered the problem. the upper anti-sway bar fasteners on the front suspension were loose. i torqued them back to specs myself. i am concerned about what other nuts or bolts may be loose on this vehicle. jeep issued a recall for loose suspension fasteners for 2010 and 2011 models, but my vin is not included. i believe the problem may be more widespread than jeep has spoken it to be. | |||