Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/13/2013 | 17300 | ||
| Tl-the contact owns a 2012 jeep wrangler. the contact stated that while driving approximately 35 mph, an unusual ticking noise emitted from the engine with the illumination of the check engine warning indicator. the failure occurred until the engine was turned off. the vehicle was taken to an authorized dealer for diagnosis. the technician stated that the failure was contributed to a faulty engine head and valve. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 17,300. kmj | |||
| 02/19/2013 | 3500 | ||
| Tl* the contact owns a 2012 jeep wrangler. the contact stated that the engine made a loud ticking noise on the driver's side. the vehicle was taken to the dealer who was able to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 3,500 and the current mileage was 4,500. | |||
| 03/13/2013 | 17300 | ||
| Tl-the contact owns a 2012 jeep wrangler. the contact stated while driving approximately 35 mph, an unusual ticking noise emitted from the engine with an illumination of the warning indicator. the failure occurred until the engine was turned off. the vehicle was taken to an authorized dealer for diagnosis. the technician stated that the failure was contributed to the faulty engine head and valve. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 17,300 . js | |||
| 02/19/2013 | 3500 | ||
| Tl- the contact owns a 2012 jeep wrangler. the contact stated that the engine made a loud ticking noise on the driver's side. the vehicle was taken to the dealer who was able to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 3,500 and the current mileage was 4,500. mah | |||
| 02/19/2013 | 35000 | ||
| Tl-the contact owns a 2012 jeep wrangler. the contact stated that the engine failed. the engine made a loud ticking noise at the left area. the vehicle was taken to the dealer. the dealer was able to duplicate the failure; however they advised that there was nothing wrong with the engine. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 3,500 and the current mileage was 4,500. li | |||
| 02/20/2013 | 16552 | ||
| 2012 jeep wrangler: sudden unintended acceleration while driving at 50mph. rpms suddenly and unexpectedly exceeded 4k while break pedal was applied in an attempt to slow the vehicle down. electronic throttle control (etc) warning light activated. engine rpms eventually slowed and i was able to get the jeep off the road, park, and shut off the engine. upon restart, the engine rpms were above 4k without any accelerator pedal input, the gas pedal was floored on its own, and the etc warning light was activated. i recorded the dash board with my iphone because what was happening was beyond belief. | |||
| 08/01/2012 | 4000 | 1 | |
| 2012 jeep wrangler started to have engine tick. took to 2 local garages, and they would not work on it. one said it was a chrysler restricted warranty work the other it was within the normal sound of the engine. it did not make ticking sound when purchased. i contacted chrysler to register a complaint and they said they had no idea that there was anything wrong. i had to take back to purchase garage where i had to push for it to get fixed. that was november. engines in some of the 2012 jeeps had a valve cut wrong and chrysler will only send out 1 valve per engine per week. my mileage has dropped and the ticking is worse. i have also noticed a bad miss when at idle. i was told it was ok to drive. it is getting worse. it is scheduled to go in the second week of january to get fixed. i have yet to hear anything from garage to let me know the part is in. i had 4 other jeep wranglers before me getting the part in to be fixed, and was told it was going to take a week or two at the garage. i only have 9200 miles on the jeep. *tr | |||
| 08/01/2012 | 4000 | ||
| 2012 jeep wrangler started to have engine tick. took to 2 local garages, and they would not work on it. one said it was a chrysler restricted warrenty work the other it was within the normal sound of the engine. it did not make ticking sound when purchased. i contacted chrysler to register a complaint and they said they had no idea that there was anything wrong. i had to take back to purchase garage where i had to push for it to get fixed. that was november. engines in some of the 2012 jeeps had a valve cut wrong and chrsyler will only send out 1 valve per engine per week. my mileage has dropped and the ticking is worse. i have also noticed a bad miss when at idle. i was told it was ok to drive. it is getting worse. it is scheduled to go in the second week of january to get fixed. i have yet to hear anything from garage to let me know the part is in. i had 4 other jeep wranlers before me getting the part in to be fixed, and was told it was going to take a week or two at the garage. i only have 9200 miles on the jeep. | |||
| 11/02/2012 | 15400 | 1 | |
| Vehicle is currently (dec 2012) at dealer having heads/valves replaced (10th day after waiting 10 days for parts), original report 9 nov: idling engine continues to be very rough, much rougher than when reported to dealer on november 9 2012, dealer did pcm reflash/update as stalling maneuver, after which problem worsened and mil came on vehicle is vibrating abnormally when stopped and idling, all passengers feel the car shaking, almost stalls at times idling engine changes speeds and sound intermittently and is running very loud engine always had slight ticking on left side since new but was never loud or rough loss of power felt at acceleration at top of gears (manual) white exhaust emissions after cold start, this never happened before engine light mil is on and off repeatedly - reads p0306 cylinder 6 misfire gas mileage severely affected (approx 25% worse), car now has 18k miles; dealer said it was ok to drive it - however driving it may cause other damage this is 3rd visit to dealer - when problem first reported dealer service dept said i might have put water in the gas. i have had to push the dealer to fix this and the general attitude has been adversarial and not helpful. *tr | |||
| 11/02/2012 | 15400 | ||
| Vehicle is currently (dec 2012) at dealer having heads/valves replaced (10th day after waiting 10 days for parts), original report 9 nov: idling engine continues to be very rough, much rougher than when reported to dealer on november 9 2012, dealer did pcm reflash/update as stalling maneuver, after which problem worsened and mil came on vehicle is vibrating abnormally when stopped and idling, all passengers feel the car shaking, almost stalls at times idling engine changes speeds and sound intermittently and is running very loud engine always had slight ticking on left side since new but was never loud or rough loss of power felt at acceleration at top of gears (manual) white exhaust emissions after cold start, this never happened before engine light mil is on and off repeatedly - reads p0306 cylinder 6 misfire gas mileage severely affected (approx 25% worse), car now has 18k miles; dealer said it was ok to drive it - however driving it may cause other damage this is 3rd visit to dealer - when problem first reported dealer service dept said i might have put water in the gas. i have had to push the dealer to fix this and the general attitude has been adversarial and not helpful. | |||
| 08/25/2012 | 16217 | 1 | |
| Many major mechanical issues for this vehicle 1) 6th cylinder head on the new penstar engine needed to be replaced 2) wind air leak causing whistling in the cabin 3) serpentine belt shredded and cracked 4) belt tensioner was binding and needed to be replaced 5) major vibrations- intake and exhaust phasers shorted 6) motor mounts worn 7) vibration got worse motor mounts trans and exhaust had to be remounted. *tr | |||
| 11/20/2012 | 23000 | 1 | |
| Check engine light came on. initial trip to dealer and they decided to just reset the codes. light came back on the next day. return to dealer and they reported a bad cylinder head. told me to keep driving, car now has more engine noise and power lose. (as a side note the dealership has also replaced, about 3 weeks ago, abadpvc valve which resulted in the air filter and housing coated with about a 1/2 inch of engine oil.). have been waiting on parts going on 10 days. not stupid enough to keep driving the vehicle as the dealer suggested. it is irresponsible for dealers to tell clients to keep driving when this vehicle has power issues and appears at risk for stalling. this is an accident waiting to happen. *tr | |||
| 08/25/2012 | 16217 | ||
| Many major mechanical issues for this vehicle 1) 6th cylinder head on the new penstar engine needed to be replaced 2) wind air leak causing whistling in the cabin 3) serpentine belt shredded and cracked 4) belt tensioner was binding and needed to be replaced 5) major vibrations- intake and exhaust phasers shorted 6) motor mounts worn 7) vibration got worse motor mounts trans and exhaust had to be remounted | |||
| 11/20/2012 | 23000 | 1 | |
| Check engine light came on. initial trip to dealer and they decided to just reset the codes. light came back on the next day. return to dealer and they reported a bad cylinder head. told me to keep driving, car now has more engine noise and power lose. (as a side note the dealership has also replaced, about 3 weeks ago, abadpvc valve which resulted in the air filter and housing coated with about a 1/2 inch of engine oil.). have been waiting on parts going on 10 days. not stupid enough to keep driving the vehicle as the dealer suggested. it is irresponsible for dealers to tell clients to keep driving when this vehicle has power issues and appears at risk for stalling. this is an accident waiting to happen. *tr | |||
| 08/25/2012 | 16217 | ||
| Many major mechanical issues for this vehicle 1) 6th cylinder head on the new penstar engine needed to be replaced 2) wind air leak causing whistling in the cabin 3) serpentine belt shredded and cracked 4) belt tensioner was binding and needed to be replaced 5) major vibrations- intake and exhaust phasers shorted 6) motor mounts worn 7) vibration got worse motor mounts trans and exhaust had to be remounted | |||
| 11/20/2012 | 23000 | ||
| Check engine light came on. initial trip to dealer and they decided to just reset the codes. light came back on the next day. return to dealer and they reported a bad cylinder head. told me to keep driving, car now has more engine noise and power lose. (as a side note the dealership has also replaced, about 3 weeks ago, abadpvc valve which resulted in the air filter and housing coated with about a 1/2 inch of engine oil.). have been waiting on parts going on 10 days. not stupid enough to keep driving the vehichle as the dealer suggested. it is irresponsible for dealers to tell clients to keep driving when this vehicle has power issues and appears at risk for stalling. this is an accident waiting to happen. | |||
| 11/28/2012 | 805 | 1 | |
| I experienced a serious problem with my 2012 jeep sahara. after accelerating and passing another car while driving, i lifted off the accelerator, but my jeep continued to accelerate. i tapped several times on the accelerator, then tapped the brake a couple of times in case the speed control somehow engaged. i then tried to see if i could lift the accelerator from below with my foot, but it wasn't depressed. the jeep was continuing to accelerate and at this point i was going well over 80 mph. finally i was left with no choice but to depress the clutch and take the vehicle out of gear. i quickly shut down the engine as the revs went through the roof. i coasted onto a side road and attempted to restart my jeep, but it wouldn't turn over. i turned the ignition to the off position and removed the key, put the key back in and turned the ignition at which point it turned over and after about 5 or 6 secs it finally restarted and everything seemed normal. i checked around the accelerator and the floor mat was securely in place and there was nothing around the accelerator to cause it to stick. i have never experienced anything like this before in my life and am 110% sure that the problem was not driver error. my feet were completely off any of the peddles while the jeep continued to accelerate and as i had a clear road ahead of me, i very methodically and calmly took the actions i outlined above in the attempt to reduce the engine speed with no affect until i finally had to shut it down. *tr | |||
| 11/21/2012 | 12000 | 1 | |
| Chrysler pentastar 3.6l recall needed for major defect that is requiring major engine rework and complete cylinder head replacement around 12k miles. this is going on now and needs public announcement/recall. *tr please google cylinder 2 misfire pentastar this is already reported by ~25% of 2012 owners. | |||
| 11/28/2012 | 805 | 1 | |
| I experienced a serious problem with my 2012 jeep sahara. after accelerating and passing another car while driving, i lifted off the accelerator, but my jeep continued to accelerate. i tapped several times on the accelerator, then tapped the brake a couple of times in case the speed control somehow engaged. i then tried to see if i could lift the accelerator from below with my foot, but it wasn't depressed. the jeep was continuing to accelerate and at this point i was going well over 80 mph. finally i was left with no choice but to depress the clutch and take the vehicle out of gear. i quickly shut down the engine as the revs went through the roof. i coasted onto a side road and attempted to restart my jeep, but it wouldn't turn over. i turned the ignition to the off position and removed the key, put the key back in and turned the ignition at which point it turned over and after about 5 or 6 secs it finally restarted and everything seemed normal. i checked around the accelerator and the floor mat was securely in place and there was nothing around the accelerator to cause it to stick. i have never experienced anything like this before in my life and am 110% sure that the problem was not driver error. my feet were completely off any of the peddles while the jeep continued to accelerate and as i had a clear road ahead of me, i very methodically and calmly took the actions i outlined above in the attempt to reduce the engine speed with no affect until i finally had to shut it down. *tr | |||
| 11/21/2012 | 12000 | 1 | |
| Chrysler pentastar 3.6l recall needed for major defect that is requiring major engine rework and complete cylinder head replacement around 12k miles. this is going on now and needs public announcement/recall. *tr please google cylinder 2 misfire pentastar this is already reported by ~25% of 2012 owners. | |||
| 11/28/2012 | 805 | ||
| I experienced a serious problem with my 2012 jeep sahara. after accelerating and passing another car while driving, i lifted off the accelerator, but my jeep continued to accelerate. i tapped several times on the accelerator, then tapped the brake a couple of times in case the speed control somehow engaged. i then tried to see if i could lift the accelerator from below with my foot, but it wasn't depressed. the jeep was continuing to accelerate and at this point i was going well over 80 mph. finally i was left with no choice but to depress the clutch and take the vehicle out of gear. i quickly shut down the engine as the revs went through the roof. i coasted onto a side road and attempted to restart my jeep, but it wouldn't turn over. i turned the ignition to the off position and removed the key, put the key back in and turned the ignition at which point it turned over and after about 5 or 6 secs it finally restarted and everything seemed normal. i checked around the accelerator and the floor mat was securely in place and there was nothing around the accelerator to cause it to stick. i have never experienced anything like this before in my life and and am 110% sure that the problem was not driver error. my feet were completely off any of the peddles while the jeep continued to accelerate and as i had a clear road ahead of me, i very methodically and calmly took the actions i outlined above in the attempt to reduce the engine speed with no affect until i finally had to shut it down. | |||
| 11/21/2012 | 12000 | ||
| Chrysler pentastar 3.6l recall needed for major defect that is requiring major engine rework and complete cylinder head replacement around 12k miles. this is going on now and needs public announcement/recall. please google cylinder 2 misfire pentastar this is already reported by ~25% of 2012 owners. | |||
| 11/28/2012 | 805 | ||
| I experienced a serious problem with my 2012 jeep sahara. after accelerating and passing another car while driving, i lifted off the accelerator, but my jeep continued to accelerate. i tapped several times on the accelerator, then tapped the brake a couple of times in case the speed control somehow engaged. i then tried to see if i could lift the accelerator from below with my foot, but it wasn't depressed. the jeep was continuing to accelerate and at this point i was going well over 80 mph. finally i was left with no choice but to depress the clutch and take the vehicle out of gear. i quickly shut down the engine as the revs went through the roof. i coasted onto a side road and attempted to restart my jeep, but it wouldn't turn over. i turned the ignition to the off position and removed the key, put the key back in and turned the ignition at which point it turned over and after about 5 or 6 secs it finally restarted and everything seemed normal. i checked around the accelerator and the floor mat was securely in place and there was nothing around the accelerator to cause it to stick. i have never experienced anything like this before in my life and and am 110% sure that the problem was not driver error. my feet were completely off any of the peddles while the jeep continued to accelerate and as i had a clear road ahead of me, i very methodically and calmly took the actions i outlined above in the attempt to reduce the engine speed with no affect until i finally had to shut it down. | |||
| 11/21/2012 | 12000 | ||
| Chrysler pentastar 3.6l recall needed for major defect that is requiring major engine rework and complete cylinder head replacement around 12k miles. this is going on now and needs public announcement/recall. please google cylinder 2 misfire pentastar this is already reported by ~25% of 2012 owners. | |||
| 08/06/2012 | 14000 | ||
| Really have 3 issues with this vehicle. the first is that the engine began to tick noticeably at around 5000 miles, sound definitely coming from #2 cylinder. was initially told not to worry, noise was normal, oddly it did not tick previously. the short story is that it set a p0302 code at around 12,000 miles. chysler did not authorize a rental and the dealer was less than cordial. they put the thing back together and damaged an emissions valve, so more delay. get the vehicle back, ran silent for 2,000 miles, the tick is back. now at 19,000, no code yet, but i fear its coming. problem #2, exhaust smell, get it nearly all the time, especially under load, no resolution yet. problem #3, wet carpet on drivers side, no resolution yet. oh, i forgot to mention, there is a fourth, i have just installed the third windshield in less than 6 months. its not the quality of the glass, its the steep angle of the windshield, but thats what you get when you buy a wrangler. i have been loyal to us brands, this is our 32nd new vehicle, won't by a wrangler again. | |||
| 09/04/2011 | 18000 | 1 | |
| 3.6 liter v6 pentastar driver's side cylinder head began ticking and failed while returning home from a trip. cylinder head failed after less than 10 month of service. repair time was over two weeks due to parts availability. chrysler gave no explanation for failure. *tr | |||
| 09/04/2011 | 18000 | ||
| 3.6 liter v6 pentastar driver | |||
| 02/20/2012 | 77 | ||
| Tl-the contact owns a 2012 jeep wrangler 4x4. the contact stated that she could smell gasoline fumes entering the vehicle from the ventilation. the fumes caused the driver and any other passenger that entered the vehicle to become nauseous and endure headaches. the vehicle was taken to the dealer where they advised that the failure was a normal characteristic for the particular model vehicle. in addition, the contact stated that the removable hard top would flex when driving at approximately 30 mph or higher. the failure would cause extreme cabin pressure and causing the driver and passengers to suffer severe headaches. the vehicle was taken to the dealer for diagnosis. the mechanic advised that the hard top was performing as designed. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 77. the current mileage was approximately 3,080. kmj | |||
| 02/20/2012 | 77 | ||
| Tl-the contact owns a 2012 jeep wrangler 4x4. the contact stated that when in her vehicle she would smell fumes coming from her engine into the vehicle through the vents. the fumes have caused the driver and any other passengers to become nauseous and get headaches. the vehicle was taken to a dealer and they advised her that the failure was a normal characteristic for that particular model vehicle. in addition, the contact stated that the removable hard top would flex when driving at approximately 30 mph or higher. the flexing in the hard top would cause extreme cabin pressure making the driver or passenger to have severe ear aches. the vehicle was taken to the dealer for diagnosis. the mechanic advised her that the hard top was acting as it should. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 77. the current mileage was approximately 3,080. tb | |||
| 09/11/2012 | 2500 | 1 | |
| Loud ticking noise coming from left side of the engine. the engine was quiet previously, there was no ticking noise. *tr | |||
| 09/11/2012 | 2500 | ||
| Loud ticking noise coming from left side of the engine. the engine was quiet previously, there was no ticking noise. | |||
| 07/10/2012 | 11800 | 1 | |
| I bought my 2012 jeep wrangler unlimited sport in november 2011. it was working just fine until the summer of 2012 when my wipers would turn on all by themselves for a few seconds, and then off again. this happened several more times during the summer. in addition, the radio would just power off. the only way it would come back on was to hit the top of the dash and it powered back on. took it in and they flashed a module which stopped the wiper issue but not the radio problem. this was july 2012. after that in same month, i noticed an engine light came on solid. took it in, they reset it saying it was a cylinder #2 misfire. people on wranglerforums.com were talking about it too (see jk section and look for ticking pentastar thread). it was the biggest thread actually. apparently, over a hundred owners on just this site alone had to have their head replaced. wtf? the light came back on a couple days later so i took it back in. they confirmed the same result and told me they would order a new head. the local dealer here in savannah (hoover) told me it was in. took in the jeep and they said it would take 2-3 days. big lie. after 3 days, i called to get status and they told me it would be 2-3 weeks!!! there were several people in front of me with same issue and only one guy fixing them. with a major issue like this on a brand new vehicle, this calls for a class-action lawsuit. i get small glitches happening but a new head??? they did not change anything on the 2013's so this will likely be a huge headache for jeep. be warned!!!! *tr | |||
| 07/10/2012 | 11800 | ||
| I bought my 2012 jeep wrangler unlimited sport in november 2011. it was working just fine until the summer of 2012 when my wipers would turn on all by themselves for a few seconds, and then off again. this happened several more times during the summer. in addition, the radio would just power off. the only way it would come back on was to hit the top of the dash and it powered back on. took it in and they flashed a module which stoppped the wiper issue but not the radio problem. this was july 2012. after that in same month, i noticed an engine light came on solid. took it in, they reset it saying it was a cylinder #2 misfire. people on wranglerforums.com were talking about it too (see jk section and look for ticking pentastar thread). it was the biggest thread actually. apparently, over a hundred owners on just this site alone had to have their head replaced. wtf? the light came back on a couple days later so i took it back in. they confirmed the same result and told me they would order a new head. the local dealer here in savannah (hoover) told me it was in. took in the jeep and they said it would take 2-3 days. big lie. after 3 days, i callled to get status and they told me it would be 2-3 weeks!!! there were several people in front of me with same issue and only one guy fixing them. with a major issue like this on a brand new vehicle, this calls for a class-action lawsuit. i get small glitches happening but a new head??? they did not change anything on the 2013's so this will likely be a huge headache for jeep. be warned!!!! | |||
| 09/13/2012 | 2463 | ||
| Loud ticking noise coming from the engine. the engine was quiet previously, there was no ticking noise. *tr | |||
| 09/03/2012 | 6200 | 1 | |
| The engine has developed a loud ticking noise starting at about 1000 miles. the ticking is louder on the driver's side of the engine and doesn't appear to be normal valvetrain related noise. with reports of bad pentastar v6 heads making it into production jeep wranglers, i've taken the vehicle to two different jeep dealers for analysis. both dealers said that they think the noise is normal, but did admit they could hear the loud ticking. mileage has been dropping and the engine has stalled twice. a software update was performed, but doesn't seem to have affected anything. *tr | |||
| 09/13/2012 | 2463 | ||
| Loud ticking noise coming from the engine. the engine was quiet previously, there was no ticking noise. | |||
| 09/03/2012 | 6200 | 1 | |
| The engine has developed a loud ticking noise starting at about 1000 miles. the ticking is louder on the driver's side of the engine and doesn't appear to be normal valvetrain related noise. with reports of bad pentastar v6 heads making it into production jeep wranglers, i've taken the vehicle to two different jeep dealers for analysis. both dealers said that they think the noise is normal, but did admit they could hear the loud ticking. mileage has been dropping and the engine has stalled twice. a software update was performed, but doesn't seem to have affected anything. *tr | |||
| 09/03/2012 | 6200 | ||
| The engine has developed a loud ticking noise starting at about 1000 miles. the ticking is louder on the driver's side of the engine and doesn't appear to be normal valvetrain related noise. with reports of bad pentastar v6 heads making it into production jeep wranglers, i've taken the vehicle to two different jeep dealers for analysis. both dealers said that they think the noise is normal, but did admit they could hear the loud ticking. mileage has been dropping and the engine has stalled twice. a software update was performed, but doesn't seem to have affected anything. | |||
| 06/23/2012 | 125 | ||
| Tl- the contact owns a 2012 jeep wrangler. the contact stated that exhaust fumes were emitted into the vehicle. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who stated that they would investigate further. the failure mileage was 125 and the current 1,474.pmb | |||
| 05/01/2009 | 4000 | 1 | |
| Ticking sound, sounds bad first start in the morning. *tr | |||
| 09/03/2012 | 6200 | ||
| The engine has developed a loud ticking noise starting at about 1000 miles. the ticking is louder on the driver's side of the engine and doesn't appear to be normal valvetrain related noise. with reports of bad pentastar v6 heads making it into production jeep wranglers, i've taken the vehicle to two different jeep dealers for analysis. both dealers said that they think the noise is normal, but did admit they could hear the loud ticking. mileage has been dropping and the engine has stalled twice. a software update was performed, but doesn't seem to have affected anything. | |||
| 06/23/2012 | 125 | ||
| Tl- the contact owns a 2012 jeep wrangler. the contact stated that exhaust fumes were emitted into the vehicle. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who stated that they would investigate further. the failure mileage was 125 and the current 1,474.pmb | |||
| 05/01/2009 | 4000 | 1 | |
| Ticking sound, sounds bad first start in the morning. *tr | |||
| 06/23/2012 | 125 | ||
| Tl- the contact owns a 2012 jeep wrangler. the contact stated that exhaust fumes were emitted into the vehicle. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure who stated that they would investigate further. the failure mileage was 125 and the current 1,474.pmb | |||
| 05/01/2009 | 4000 | ||
| Ticking sound, sounds bad first start in the morning. | |||
| 06/23/2012 | 125 | ||
| Tl- the contact owns a 2012 jeep wrangler. the contact stated he smelled an odor of exhaust fumes coming for the vehicle. the vehicle was taken to the dealer for diagnosis. the dealer stated that they could not find any failure. the manufacturer was contacted and they stated they would look in to the issue. the failure mileage was 125 and the current 1,474.jp | |||
| 05/01/2009 | 4000 | ||
| Ticking sound, sounds bad first start in the morning. | |||
| 01/02/2012 | 1000 | 1 | |
| Noticed a very prominent ticking noise coming from the drivers side of engine. occurs at idle and gets more pronounced when increasing speed while in park. notified the dealer and jeep spent three days at dealership. the service advisor who had 23 years of experience told me when he heard it that it definitely was a lifter problem. so i called chrysler corp and received a claim number. to make a long story short, i was told that all the pentastar engines made a loud ticking noise from the drivers side and this was a normal variant. was told that it was in the design of the left exhaust manifold and they all made this noise. after much talking between chrysler corp and the dealership i was told to come and pick up my jeep, nothing would be done. i have a friend who is a dodge mechanic and was told that the pentastar engines are having multiple problems with the left head and cam phaser are going out... i am concerned that the engine will catch fire or stall out on the freeway. *tr | |||
| 01/02/2012 | 1000 | ||
| Noticed a very prominent ticking noise coming from the drivers side of engine. occurs at idle and gets more pronounced when increasing speed while in park. notified the dealer and jeep spent three days at dealership. the service advisor who had 23 years of experience told me when he heard it that it definitely was a lifter problem. so i called chyrsler corp and received a claim number. to make a long story short, i was told that that all the pentastar engines made a loud ticking noise from the drivers side and this was a normal variant. was told that it was in the design of the the left exhaust manifold and they all made this noise. after much talking between chyrsler corp and the dealership i was told to come and pick up my jeep, nothing would be done. i have a friend who is a dodge mechanic and was told that the pentastar engines are having multiple problems with the left head and cam phaser are going out... i am concerned that the engine will catch fire or stall out on the freeway. | |||
| 05/01/2012 | 7000 | 1 | |
| Engine ticking coming from driver's side. took it to one dealer and the technician confirmed the tick. dealership refused to act. took it to another dealer and service tech told me that chrysler was aware of the problem but that repairs were on hold. took it back to that dealer and service employee denied any knowledge of a problem. ticking has gotten worse and engine power is decreasing. *tr | |||
| 05/01/2012 | 7000 | ||
| Engine ticking coming from driver's side. took it to one dealer and the technician confirmed the tick. dealership refused to act. took it to another dealer and service tech told me that chrysler was aware of the problem but that repairs were on hold. took it back to that dealer and service employee denied any knowledge of a problem. ticking has gotten worse and engine power is decreasing. | |||
| 07/11/2012 | 4180 | 1 | |
| Drivers side cylinder head ticking noise that 2012 pentastar based jeep wranglers have. chrysler has extensive knowledge of this issue and makes you run through hoops to get resolve. this is the potential cause of fires and engine malfunction that they are aware of and refuse to fix it immediately. this is a hazard to all owners and should be seriously addressed. *tr | |||
| 07/11/2012 | 4180 | ||
| Drivers side cylinder head ticking noise that 2012 pentastar based jeep wranglers have. chrysler has extensive knowledge of this issue and makes you run through hoops to get resolve. this is the potential cause of fires and engine malfunction that they are aware of and refuse to fix it immediately. this is a hazard to all owners and should be seriously addressed. | |||
| 10/17/2011 | 272 | ||
| 10/17/12- steering column shutters, horn pads loose- dealer retorqued bolts to horn pad and driver's air bag. 1/4/12- brake/steering concern; steering wheel has excessive play, excessive pull to right- dealer checked and adjusted alignment, vehicle steering continued to drift; dealer rotated front tires. 4/14/12- dead battery, vehicle towed to dealer, battery failed midtronics test, dealer replaced battery. 4/16/12- front brakes squealing; dealer scuffed and cleaned pads and rotors. 4/28/12- engine light activated; dealer identified #2 cylinder misfire, dealer re-programmed pcm with new update software per tech service bulletin 18-007-12. 5/31/12- engine light activated again; dealer identified low compression cylinder #2 misfire, exhaust valves leaking, replaced left cylinder head per star case #327244. rental vehicle 2 days. 6/15/12- engine light activated again, steering pulls to right again; dealer identified bank 2 camshaft slow response, replaced both exhaust camshaft phasers, dealer rotated tires. rental vehicle 2 days. | |||
| 06/01/2012 | 3000 | ||
| I had bought my 2012 jeep wrangler with 2200 miles on it. i had took my 2012 jeep wrangler to the dealership for an oil change at 3000 miles when i noticed after the oil change i heard a ticking coming from the engine. i drove it around thinking it might go away until after 1000 miles it did not. i took it to the dealership june 15th at 9:00 in the morning and spoke with a mechanic, manager, and my salesperson since it had only been a few weeks since i bought it. the manager told me they had 4 jeeps in there they had to do repairs on with the no.2 cylinder. he told me not to worry until it threw a code. i have been looking online at youtube and forums, and my case is not the only case. there are other people out there with these new 2012 jeeps who are having the same problem and it all has to do with this pentastar engine that chrysler has released for 2012. | |||
| 10/17/2011 | 272 | ||
| 10/17/12- steering column shutters, horn pads loose- dealer retorqued bolts to horn pad and driver's air bag. 1/4/12- brake/steering concern; steering wheel has excessive play, excessive pull to right- dealer checked and adjusted alignment, vehicle steering continued to drift; dealer rotated front tires. 4/14/12- dead battery, vehicle towed to dealer, battery failed midtronics test, dealer replaced battery. 4/16/12- front brakes squealing; dealer scuffed and cleaned pads and rotors. 4/28/12- engine light activated; dealer identified #2 cylinder misfire, dealer re-programmed pcm with new update software per tech service bulletin 18-007-12. 5/31/12- engine light activated again; dealer identified low compression cylinder #2 misfire, exhaust valves leaking, replaced left cylinder head per star case #327244. rental vehicle 2 days. 6/15/12- engine light activated again, steering pulls to right again; dealer identified bank 2 camshaft slow response, replaced both exhaust camshaft phasers, dealer rotated tires. rental vehicle 2 days. | |||
| 06/01/2012 | 3000 | ||
| I had bought my 2012 jeep wrangler with 2200 miles on it. i had took my 2012 jeep wrangler to the dealership for an oil change at 3000 miles when i noticed after the oil change i heard a ticking coming from the engine. i drove it around thinking it might go away until after 1000 miles it did not. i took it to the dealership june 15th at 9:00 in the morning and spoke with a mechanic, manager, and my salesperson since it had only been a few weeks since i bought it. the manager told me they had 4 jeeps in there they had to do repairs on with the no.2 cylinder. he told me not to worry until it threw a code. i have been looking online at youtube and forums, and my case is not the only case. there are other people out there with these new 2012 jeeps who are having the same problem and it all has to do with this pentastar engine that chrysler has released for 2012. | |||
| 10/17/2011 | 272 | ||
| 10/17/12- steering column shutters, horn pads loose- dealer retorqued bolts to horn pad and driver's air bag. 1/4/12- brake/steering concern; steering wheel has excessive play, excessive pull to right- dealer checked and adjusted alignment, vehicle steering continued to drift; dealer rotated front tires. 4/14/12- dead battery, vehicle towed to dealer, battery failed midtronics test, dealer replaced battery. 4/16/12- front brakes squealing; dealer scuffed and cleaned pads and rotors. 4/28/12- engine light activated; dealer identified #2 cylinder misfire, dealer re-programmed pcm with new update software per tech service bulletin 18-007-12. 5/31/12- engine light activated again; dealer identified low compression cylinder #2 misfire, exhaust valves leaking, replaced left cylinder head per star case #327244. rental vehicle 2 days. 6/15/12- engine light activated again, steering pulls to right again; dealer identified bank 2 camshaft slow response, replaced both exhaust camshaft phasers, dealer rotated tires. rental vehicle 2 days. | |||
| 06/01/2012 | 3000 | ||
| I had bought my 2012 jeep wrangler with 2200 miles on it. i had took my 2012 jeep wrangler to the dealership for an oil change at 3000 miles when i noticed after the oil change i heard a ticking coming from the engine. i drove it around thinking it might go away until after 1000 miles it did not. i took it to the dealership june 15th at 9:00 in the morning and spoke with a mechanic, manager, and my salesperson since it had only been a few weeks since i bought it. the manager told me they had 4 jeeps in there they had to do repairs on with the no.2 cylinder. he told me not to worry until it threw a code. i have been looking online at youtube and forums, and my case is not the only case. there are other people out there with these new 2012 jeeps who are having the same problem and it all has to do with this pentastar engine that chrysler has released for 2012. | |||
| 04/02/2012 | 3700 | ||
| My 2012 jeep wrangler suffers from the common and well document engine tick. i have had the tick for a least a few thousand miles. i might have had the tick since day one but never noticed it because this is my first jeep and quite honestly didn't know how the engine was supposed to sound like. | |||
| 05/01/2012 | 1650 | ||
| Vehicle developed an audible ticking from the left hand side of the engine which is present at all times, increasing with engine speed. intemitent loss of power while driving. | |||
| 04/02/2012 | 3700 | ||
| My 2012 jeep wrangler suffers from the common and well document engine tick. i have had the tick for a least a few thousand miles. i might have had the tick since day one but never noticed it because this is my first jeep and quite honestly didn't know how the engine was supposed to sound like. | |||
| 05/01/2012 | 1650 | ||
| Vehicle developed an audible ticking from the left hand side of the engine which is present at all times, increasing with engine speed. intemitent loss of power while driving. | |||
| 04/02/2012 | 3700 | ||
| My 2012 jeep wrangler suffers from the common and well document engine tick. i have had the tick for a least a few thousand miles. i might have had the tick since day one but never noticed it because this is my first jeep and quite honestly didn't know how the engine was supposed to sound like. | |||
| 05/01/2012 | 1650 | ||
| Vehicle developed an audible ticking from the left hand side of the engine which is present at all times, increasing with engine speed. intemitent loss of power while driving. | |||
| 02/01/2012 | 3500 | ||
| My 2012 jeep wrangler sahara 2-door with automatic transmission exibits the following issues: 1) valve train ticking noise. this developed after a few months of ownership (bought november 2011) 2) sluggish exceleration and automatic transmission shifting when vehicle is cold. it does improve as vehicle is warmed up after driving it for 5-10 minutes, and by then the vehicle seems to operate normal. 3) i sometimes feel a thud or vibration coming up from the steering wheel. it almost feels as something is loose in the front-end. this happenes sporadically. this started happening just recently. i am going to discuss these issues with the chrysler dealership when i take it for the first oil change. | |||
| 04/02/2012 | 3700 | ||
| My 2012 jeep wrangler suffers from the common and well document engine tick. i have had the tick for a least a few thousand miles. i might have had the tick since day one but never noticed it because this is my first jeep and quite honestly didn't know how the engine was supposed to sound like. | |||
| 05/01/2012 | 1650 | ||
| Vehicle developed an audible ticking from the left hand side of the engine which is present at all times, increasing with engine speed. intemitent loss of power while driving. | |||
| 02/01/2012 | 3500 | ||
| My 2012 jeep wrangler sahara 2-door with automatic transmission exibits the following issues: 1) valve train ticking noise. this developed after a few months of ownership (bought november 2011) 2) sluggish exceleration and automatic transmission shifting when vehicle is cold. it does improve as vehicle is warmed up after driving it for 5-10 minutes, and by then the vehicle seems to operate normal. 3) i sometimes feel a thud or vibration coming up from the steering wheel. it almost feels as something is loose in the front-end. this happenes sporadically. this started happening just recently. i am going to discuss these issues with the chrysler dealership when i take it for the first oil change. | |||
| ENGINE AND ENGINE COOLING | |||
| 03/03/2012 | 17 | ||
| Purchased a 2012 jeep wrangler sport on 3/3/12 at roughly 2pm cst. at about 4pm cst, i parked the jeep in my apartment's parking garage. i decided at about 6pm cst to go get some dinner, and to cruise around as well in the new vehicle. i observed smoke coming from the parking garage, and when i got into the garage, i observed my new jeep on fire. the entire front end of the vehicle was engulfed in flames. both front tires exploded as a result of the fire, and the entire front end was completely damaged. the interior is destroyed; basically totaled out. vehicle was purchased with 11 miles on the odometer, and ended with about 17 total. | |||
| 01/01/2011 | 1000 | ||
| Loud ticking noise from left engine bank. at idle and driving. increase ticking with increased rpm. | |||
| 03/03/2012 | 17 | ||
| Purchased a 2012 jeep wrangler sport on 3/3/12 at roughly 2pm cst. at about 4pm cst, i parked the jeep in my apartment's parking garage. i decided at about 6pm cst to go get some dinner, and to cruise around as well in the new vehicle. i observed smoke coming from the parking garage, and when i got into the garage, i observed my new jeep on fire. the entire front end of the vehicle was engulfed in flames. both front tires exploded as a result of the fire, and the entire front end was completely damaged. the interior is destroyed; basically totaled out. vehicle was purchased with 11 miles on the odometer, and ended with about 17 total. | |||
| 01/01/2011 | 1000 | ||
| Loud ticking noise from left engine bank. at idle and driving. increase ticking with increased rpm. | |||
| 03/03/2012 | 17 | ||
| Purchased a 2012 jeep wrangler sport on 3/3/12 at roughly 2pm cst. at about 4pm cst, i parked the jeep in my apartment's parking garage. i decided at about 6pm cst to go get some dinner, and to cruise around as well in the new vehicle. i observed smoke coming from the parking garage, and when i got into the garage, i observed my new jeep on fire. the entire front end of the vehicle was engulfed in flames. both front tires exploded as a result of the fire, and the entire front end was completely damaged. the interior is destroyed; basically totaled out. vehicle was purchased with 11 miles on the odometer, and ended with about 17 total. | |||
| 01/01/2011 | 1000 | ||
| Loud ticking noise from left engine bank. at idle and driving. increase ticking with increased rpm. | |||
| 03/03/2012 | 17 | ||
| Purchased a 2012 jeep wrangler sport on 3/3/12 at roughly 2pm cst. at about 4pm cst, i parked the jeep in my apartment's parking garage. i decided at about 6pm cst to go get some dinner, and to cruise around as well in the new vehicle. i observed smoke coming from the parking garage, and when i got into the garage, i observed my new jeep on fire. the entire front end of the vehicle was engulfed in flames. both front tires exploded as a result of the fire, and the entire front end was completely damaged. the interior is destroyed; basically totaled out. vehicle was purchased with 11 miles on the odometer, and ended with about 17 total. | |||
| 01/01/2011 | 1000 | ||
| Loud ticking noise from left engine bank. at idle and driving. increase ticking with increased rpm. | |||
| 03/03/2012 | 17 | ||
| Purchased a 2012 jeep wrangler sport on 3/3/12 at roughly 2pm cst. at about 4pm cst, i parked the jeep in my apartment's parking garage. i decided at about 6pm cst to go get some dinner, and to cruise around as well in the new vehicle. i observed smoke coming from the parking garage, and when i got into the garage, i observed my new jeep on fire. the entire front end of the vehicle was engulfed in flames. both front tires exploded as a result of the fire, and the entire front end was completely damaged. the interior is destroyed; basically totaled out. vehicle was purchased with 11 miles on the odometer, and ended with about 17 total. | |||