Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
ER-L-3410/01/201110042886Chrysler (jeep): see document search button for owner letter. information regarding a recall, effecting 3.8l engines, for pcm reprogramming that may not run downstream oxygen sensor slow response monitor. *pe01/23/2012
POWER TRAIN - MANUAL TRANSMISSION
21-002-1201/12/201210043653Jeep: manual transmission pops out of certain gears. *kb04/18/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
02/13/201330000
 Tl* the contact owns a 2012 jeep wrangler. the contact stated that while parked on an incline, the vehicle rolled away and crashed into the contact's home without warning. the vehicle was taken to the dealer where an investigator was scheduled to inspect the vehicle. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 30,000.
11/02/2012154001
 Vehicle is currently (dec 2012) at dealer having heads/valves replaced (10th day after waiting 10 days for parts), original report 9 nov: idling engine continues to be very rough, much rougher than when reported to dealer on november 9 2012, dealer did pcm reflash/update as stalling maneuver, after which problem worsened and mil came on vehicle is vibrating abnormally when stopped and idling, all passengers feel the car shaking, almost stalls at times idling engine changes speeds and sound intermittently and is running very loud engine always had slight ticking on left side since new but was never loud or rough loss of power felt at acceleration at top of gears (manual) white exhaust emissions after cold start, this never happened before engine light mil is on and off repeatedly - reads p0306 cylinder 6 misfire gas mileage severely affected (approx 25% worse), car now has 18k miles; dealer said it was ok to drive it - however driving it may cause other damage this is 3rd visit to dealer - when problem first reported dealer service dept said i might have put water in the gas. i have had to push the dealer to fix this and the general attitude has been adversarial and not helpful. *tr
11/02/201215400
 Vehicle is currently (dec 2012) at dealer having heads/valves replaced (10th day after waiting 10 days for parts), original report 9 nov: idling engine continues to be very rough, much rougher than when reported to dealer on november 9 2012, dealer did pcm reflash/update as stalling maneuver, after which problem worsened and mil came on vehicle is vibrating abnormally when stopped and idling, all passengers feel the car shaking, almost stalls at times idling engine changes speeds and sound intermittently and is running very loud engine always had slight ticking on left side since new but was never loud or rough loss of power felt at acceleration at top of gears (manual) white exhaust emissions after cold start, this never happened before engine light mil is on and off repeatedly - reads p0306 cylinder 6 misfire gas mileage severely affected (approx 25% worse), car now has 18k miles; dealer said it was ok to drive it - however driving it may cause other damage this is 3rd visit to dealer - when problem first reported dealer service dept said i might have put water in the gas. i have had to push the dealer to fix this and the general attitude has been adversarial and not helpful.
12/12/201125001
 Since the jeep was new, it has made a noise similar to spark knock or pre-ignition coming from the area of the engine compartment. the noise did go away after a few minutes, however it now persists even after the engine has warmed up. the noise is more noticeable in cold weather. the jeep dealer has tried to locate the source to no avail. a jeep technician even came out to our home for an early morning test ride and he heard the noise. he checked for loose cables etc. but the noise continues. this is very frustrating as i have this feeling that the answer will be found about the time the jeep is out of warranty. *tr
12/12/20112500
 Since the jeep was new, it has made a noise similar to spark knock or pre-ignition comming from the area of the engine compartment. the noise did go away after a few minutes, however it now persists even after the engine has warmed up. the noise is more noticable in cold weather. the jeep dealer has tried to locate the source to no avail. a jeep technician even came out to our home for an early morning test ride and he heard the noise. he checked for loose cables etc. but the noise continues. this is very frustrating as i have this feeling that the answer will be found about the time the jeep is out of warranty.
11/21/2012120001
 Chrysler pentastar 3.6l recall needed for major defect that is requiring major engine rework and complete cylinder head replacement around 12k miles. this is going on now and needs public announcement/recall. *tr please google cylinder 2 misfire pentastar this is already reported by ~25% of 2012 owners.
11/21/201212000
 Chrysler pentastar 3.6l recall needed for major defect that is requiring major engine rework and complete cylinder head replacement around 12k miles. this is going on now and needs public announcement/recall. please google cylinder 2 misfire pentastar this is already reported by ~25% of 2012 owners.
06/15/20121000
 Tl* the contact owns a 2012 jeep wrangler rubicon unlimited. the contact stated that after shifting into reverse while on a cliff the vehicle accelerated forwarded instead of reverse. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 1,000 and the current mileage was 3,500.
06/15/20121000
 Tl- the contact owns a 2012 jeep wrangler rubicon unlimited. the contact stated that after shifting into reverse while on a cliff the vehicle accelerated forwarded instead of reverse. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 1,000 and the current mileage was 3,500. pmb
06/15/20121000
 Tl- the contact owns a 2012 jeep wrangler rubicon unlimited. the contact stated the vehicle was shifted into the reverse position while on a cliff but the vehicle failed and accelerated forwarded instead of in the reverse position. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the faiure mileage was 1,000 and the current mileage was 3,500. rds
11/07/2011900
 The automatic transmission - tiptronic shift - is much too sensitive, down shifting. the transmission is an automatic with a manual -tiptronic- capability. there is no adjustment linkage. my dealer has order and replaced the original unit, but there is no difference. the pull distance of the lever to down shift is less than 1/16th inch. conversely, the push distance of the lever to up shift is approximately 3/4 inch.
03/12/2012540
 My 2012 wrangler sport (6sp) has a faulty transmission. it makes a horrible rattle at high rpms in 3rd and 4th gear, the gears whine and 1st is really hard to engage when the vehicle is slowly rolling. sometimes i have to double clutch it just to get 1st gear to work when rolling. reverse grinds. the gear shifter shakes excessively when vehicle is in 4th and 5th gear. shifting from 1st to 2nd is notchy as is 5th to 6th and when putting it into reverse. the clutch often has a crunchy feel when i press the pedal to the floor.
02/23/2012825
 This is the second time that the transmission has downshifted-went from drive to 2nd .or 3rd gear range. vehicle has automatic transmission. vehicle was started and began driving. slowed down at stop sign and began to pull out vehicle went from d range to 2nd on indicator. vehicle has select shift + and -. each time i thought i had touched selector.
10/06/2011300
 Auto shifter just barely gets bumped and vehicle downshifts.
09/06/2011200
 This vehicle has auto stick shifting with an automatic transmission. for upshifts movement all the way to the right, hitting the end of travel is required the make a shift up in gear selection. on down shifts, just touching the shift handle and barely applying pressure activates a downshift. no movement of the shift handle is required. this way to sensitive.
08/04/201020
 Automatic transmission with 'electronic range select' allows a downshift with a move of the shift lever to the left when in 'd' drive. a move to the right up-shifts. accidental downshifts occur frequently because of 'hair-trigger' nature of shift lever controls. the slightest, barely perceptible movement left causes a downshift, often unintended and unexpected. up-shifting requires a definite movement to the right. discussion of this issue with 2012 automatic wranglers drivers on jeep internet forums suggests a number of people experience and have a problem with this, while a number of drivers state their shifter requires a definite move left to downshift. i experience frequent, accidental downshifts on every trip due to this defect. current mileage on this vehicle is 1100 miles. sudden deceleration due to accidental downshifts can cause loss of traction on unpaved, gravel, icy or snowy roads, confusion, disorientation, and over-revving the engine.