Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - WINDSHIELD | |||
| 11/01/2012 | 4300 | 1 | |
| I have received 3 chips one leading to a serious crack in my windshield all on the driver's side in less than 6 months of road time. this is my second jeep and my first never got a chip. i feel the windshield in my 2012 jeep rubicon is of inferior quality and needs to be looked into. i fear my safety if another rock hits this windshield. i have contacted jeep manufacture and filed complaints so it will be on file. it was recommended to go back to dealership and have them look at it and will do in near future but i wanted to file a complaint/concern with your agency too. i do not have much faith in the dealership as to making a resolve with this issue. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| VISIBILITY/WIPER | |||
| 02/26/2013 | 7300 | ||
| Purchased my jeep wrangeler in may of 2012. since purchase there has been numerous instances of the wipers turning on when in the off position. wipers make a single pass and stop. this problem occurs at all speeds. it also occurs at times when the turn signal is activated. i brought in for service and jeep will not acknowledge problem unless they can duplicate during the service visit. | |||
| 07/10/2012 | 11800 | 1 | |
| I bought my 2012 jeep wrangler unlimited sport in november 2011. it was working just fine until the summer of 2012 when my wipers would turn on all by themselves for a few seconds, and then off again. this happened several more times during the summer. in addition, the radio would just power off. the only way it would come back on was to hit the top of the dash and it powered back on. took it in and they flashed a module which stopped the wiper issue but not the radio problem. this was july 2012. after that in same month, i noticed an engine light came on solid. took it in, they reset it saying it was a cylinder #2 misfire. people on wranglerforums.com were talking about it too (see jk section and look for ticking pentastar thread). it was the biggest thread actually. apparently, over a hundred owners on just this site alone had to have their head replaced. wtf? the light came back on a couple days later so i took it back in. they confirmed the same result and told me they would order a new head. the local dealer here in savannah (hoover) told me it was in. took in the jeep and they said it would take 2-3 days. big lie. after 3 days, i called to get status and they told me it would be 2-3 weeks!!! there were several people in front of me with same issue and only one guy fixing them. with a major issue like this on a brand new vehicle, this calls for a class-action lawsuit. i get small glitches happening but a new head??? they did not change anything on the 2013's so this will likely be a huge headache for jeep. be warned!!!! *tr | |||
| 07/10/2012 | 11800 | ||
| I bought my 2012 jeep wrangler unlimited sport in november 2011. it was working just fine until the summer of 2012 when my wipers would turn on all by themselves for a few seconds, and then off again. this happened several more times during the summer. in addition, the radio would just power off. the only way it would come back on was to hit the top of the dash and it powered back on. took it in and they flashed a module which stoppped the wiper issue but not the radio problem. this was july 2012. after that in same month, i noticed an engine light came on solid. took it in, they reset it saying it was a cylinder #2 misfire. people on wranglerforums.com were talking about it too (see jk section and look for ticking pentastar thread). it was the biggest thread actually. apparently, over a hundred owners on just this site alone had to have their head replaced. wtf? the light came back on a couple days later so i took it back in. they confirmed the same result and told me they would order a new head. the local dealer here in savannah (hoover) told me it was in. took in the jeep and they said it would take 2-3 days. big lie. after 3 days, i callled to get status and they told me it would be 2-3 weeks!!! there were several people in front of me with same issue and only one guy fixing them. with a major issue like this on a brand new vehicle, this calls for a class-action lawsuit. i get small glitches happening but a new head??? they did not change anything on the 2013's so this will likely be a huge headache for jeep. be warned!!!! | |||