Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 10/04/2003 | 26000 | 10 | 05/15/1999 |
| While driving on highway with heat on, the air stopped blowing into the car from the vents even though we could hear the blower motor running. this started october 4, 2003 and still has not been fixed as of june 2004.even though we have had the car in the repair shop 11 times. we have been placed in very dangerous situations because of this. during the winter, when the blower would quit, the windows would fog up or freeze up immediately. we couldn't even see to get the car off the road. there was no way to clear the windows, not to mention the discomfort of freezing to death when it was 30 degrees below zero. the entire heating system, actuators, blower motor were replaced and the blender doors were reprogrammed. we only have heat sporadically. now that summer is here, the air conditioner doesn't work,. it is in the shop now having the compressor replaced. the transmission also was replaced in oct. 2003. we feel the company has had ample time to repair the car. they even admit they can't fix it. we are seeking a replacement (comparable) vehicle or a refund so that we can get a vehicle that works. i refuse to go through another winter like that. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 07/13/2004 | 1 | ||
| My kia sodona van at 63,000 miles began to stall after initial start. engine has to be revved repeatedly to get it to go. took it in and was told the alternator needed replacing, 400+ dollars and a whole day of waiting it is still not running right, in fact it is worse than before. was told to bring it back in, may have a fuel problem. was the alternator even bad?!! other things continue to break or fall apart on the van. head supports are broken on two seats, will not stay up. if in a crash would not have the support these are supposed to give! one of the side doors will not close properly. was told it would be around 100 dollars to change out a ball bearing in the door! these are not covered under the wonderful bogus 100,000 mile warranty. *ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 05/15/2002 | 1 | 09/01/2001 | |
| While driving on dry/straight road, at less than 30mph, driver's rear window completely shattered without warning.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/20/2005 | 46876 | 1 | 07/01/2002 |
| Consumer belts squeal, slidding door drags, pulley was replaced at 7744 miles. *ts ***no answer required*** the pulley and belt have been replaced 10 times. the alternator seized while the vehicle was being driven. the a/c fan made loud noises. the sliding door dragged. the emergency brake would not hold, the dealer adjusted it three times then finally replaced. an internal short in the fuse clock caused the vehicle not to start. the vehicle stalled intermittenlty but the dealer was unable to duplicate the stalling. the power windows would stick and make noise, the dealer lubed it and replaced the regulator. the rear hatch rusted around handle and had to be repaired/refinished twice. the exhaust manifold racked. oil leaked from oil filter. the front and rear wipers failed. the sliding door handle broke. the dash lights illuminated due to broken bad switch contacts. the rotors warped. the a/c was blowing when it wasn't on and sometimes it blew out warm air. the rear seat arm rest will not stay down. the threshold on the left side is cracked. *nm | |||
| 10/15/2003 | 0 | ||
| I really need help and don?t know what to do. also with my car my engine light was constantly on and to this day the light is probably still on and kia have not contacted me yet and even though i have a rental from enterprise through kia paying that is not the issue i want my car so that can sell it so that i don?t lose my home because i am unemployed due to this bucket of bolts. and also the kia repair man steve johnson at kirkland kia stated to me that my odometer reading was incorrect and the kia manufacturer took my car to another dealer because i wad being seen at their auto shop too much and is bizarre or what? i spoke to a paul stapleton at kia motors america because they have had my vehicle for 30 days straight. on oct 8 i picked my car up and 20 min later my engine light was back on. the day before i was offered $1000 for a good will gesture from kia. when the engine light came back on the next day mr. stapleton offered to buy my vehicle back for 11,300 and that was without the $1000 good will. today is oct 12th and by this afternoon i will be hearing from this company. this is not satisfying to me because i still had a full warranty on my car and for 11,300 i will have to purchase used and no warranty because i had a 2002 that was paid in full and a full warranty. | |||
| 07/24/2002 | |||
| Electric system wiring causing lights/windows and door locks to go out. dealer notified.*ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING | |||
| 01/07/2002 | 15 | 12/16/2001 | |
| We have a 2002 kia sedona; we bought in dec of 2001. within the first 6 months, the alternator,battery,ignition switch, had to be replaced, along with sliding doors falling off the hinge. i complained of a wind noise for the first year no one knew what it was. it went unfixed. within a year the shocks, the struts and sliding doors had to be replaced. my air-condition went out completely guess what no more wind noise. and no longer under warranty. my rear wiper control went out. recently, while on thanksgiving vacation to ohio we had to have roadside pick up our van as the transmission totally went out without warning. while in the shop we were advised our brakes were not safe to drive. we had never had a problem with the brakes. and the motor mounts were also in need of replacement. was in the shop 14 days, we had to drive back to ohio to when ready. the brakes went to the floor had never ever done that before. when we were on our way out of town, the transmission was acting up. we made it home on dec 7th and no one at kia could take the vehicle in until the service manager returned my call he was off for doctor visit. on dec 13, i took my van in to be repaired, they called me and told me it would need a new transmission, and guess what they are also repairing the sliding doors 5th time i think. they have to also fix the dent in the hood that was not there, before the ohio kia took it in to be fixed. today it has been 15 days. i still do not have my van. i would not recommend kia to my worst enemy. please allow others to know that kia is a lemon if ever there were one.*ak | |||
| VISIBILITY - WINDSHIELD | |||
| 06/07/2004 | 17000 | 2 | 07/07/2002 |
| Windshield cracked twice. both times the crack starts below the black plastic trim- not a rock/stone chip at all. 1st windshield was replaced by my insurance company. i am trying to get dealer to replace 2nd.*ak | |||
| 01/21/2005 | 5000 | 8 | 08/28/2002 |
| I have had numerous problems with my kia sedona. within a few months of ownership the head gasket blew and it was towed in and replaced. then the windshield broke during the night in the garage with no weather extremes. i replaced that. in 2 years i've had 2 blowouts to the front driver's tire. the only 2 in my whole 30+ years of driving.dealer says its not the car. the front wheel bearings were replaced. in dec 2004 the engine was replaced, the lumbar support was broken and fixed, the driver's doorhandle broke and was fixed by kia. jan18 it was back in because the hood release was not working. it was fixed and we picked up the vehicle 1/19. on 1/21 the gas pedal stuck, i brought it in and they fixed it immediately. the cover had fallen down and they tied it back up. obviously not a good job because it stuck again on the way home at 65mph. i was finally able to stop the car and had it towed back in. i think it is a death trap! | |||
| 03/12/2004 | 3 | ||
| Our kia sadona is a 2002 model and has about 52,000 miles on it. it has had problems with the transmission, brakes and the windshield has been replaced three times etc. today however, my husband was driving the vehicle when the front drivers side seat in the vehicle broke. the seat broke completely out of it's chamber. thank god this did not happen during an accident. the dealership said they would be replacing the part that broke under the warranty however it will be awhile before they get the part in. they refused to provide us with a safe vehicle to drive during the time it takes to get it fixed and kia corporate also refused saying they do not provide rentals even if the part is a defect from the manufacturer. they pride themselves on the warranty of the car parts but who cares how much you have to spend on rental cars while yours is in the shop so many times.*ak | |||
| 08/22/2003 | 1 | ||
| Consumer states that windshield cracked while sitting in driveway, and mechanic replaced it. second time windshield cracked, the same thing happened. but now they do not want to replace it because they claim that a very small rock hit the windshield and caused it to crack. however, it did not crack because he had not been driving vehicle.*ak | |||
| 07/20/2003 | 1 | ||
| Kia-sedona. winshield cracks. battery draines when van sits 2 or more days. i hv contacted the dealr. am scheduling service. have had to jump start the van 3 times in the last year. winshield cracked recently while driving(no objects involved). believe this is an ongoing problem. friend has similiar problem with 2002 sedona. dealer replaced. driver window closes too tightly when button is held to close. makes cracking noise. *ak | |||
| 06/01/2003 | 1 | 12/17/2001 | |
| The windshield cracks too easily. i will be replacing the windshield for the 2nd time in 18 months. they tell me it is a rock chip, however, the last windshield (factory installed had 2 cracks in it. this windshield has 5 cracks. all start in the black area of the windshield. i truly am worried that this is an ongoing problem and i will be replacing the window again. *ak | |||
| 04/07/2003 | 3 | 08/16/2002 | |
| The vehicle did not hold when going down a hill or no low range. there was a knocking sound coming from the motor(dealer didn't find problem), and a wind noise had come from the front glass while the vehicle was in motion. *nlm *scc | |||
| 07/05/2002 | 1 | 07/05/2002 | |
| The windshield had a burn odor. *jb | |||
| 09/24/2001 | |||
| Windshields have distortions at eye level, causing consumer to see objects through windshields wavy. dealer replaced windshield on 24 sep 2001, then again on 29 sep 2001. both had same defects. consumer looked through other kia windshields at dealership, all had the same distortions. *ak | |||
| 08/30/2001 | |||
| Front windshield shattered while driving. no injuries were reported. dealer was notified. feel free to provide any further information on this matter.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 12/03/2002 | |||
| Consumer called complaining about having problem with wipers not working properly when the weather is below zero. please provide further information. ts | |||
| 08/14/2002 | |||
| When using windshield wipers they cut into the windshield while in use. cut was in the shape of the windshield wiper arc. contacted dealer, and t dealer stated that a rock did the damage. *ak | |||