Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/16/2010
 Tl-the contact owns a 2003 kia sedona. the contact fell asleep behind the wheel while driving at an unknown speed which resulted to the vehicle crashing into a tree. the contact struck the front windshield and sustained severe head injuries. the driver
03/13/2009980001
 Tl*the contact owns a 2003 kia sedona. while driving at an unknown speed, the air bag indicator illuminated. the contact took the vehicle to the dealer and they changed the seat belt buckles on the driver and passenger seats. there was an inner connection with the circuits, which caused the air bag indicator to illuminate. the failure mileage was 98,000. updated 05/06/09. *lj updated 05/07/09.*jb
07/14/200412000
 In july 2004 a person ran a stop sign, i completely drove into her whole passengers side with the front end of my 2003 kia sedona. i also had my 2 year old son in the car at the time. the air bags did not deploy which was a concern to the emergency personnel that responded to the scene. i sustained neck injury that later had to have surgery to correct and my son who was in his safety seat in the rear also sustained burn injury from his safety seat harness. i contacted kia after the accident and was told that there was no way to test the air bags unless they deployed them. needless to say they would not do this. again in august 2005 another driver ran a stop sign and again i hit them with full front end to their drivers side. again the air bags did not deploy causing concern with the emergency personnel. i still continue to have pain from my 2004 accident and i am still in the process of trying to recoup some of my losses. (wages, medical, time with my son).i can't even begin to list the loss i have that will never be recouped. someone needs to check into this, it seems to me after reading all these complaints about the air bags that something is wrong. i have all the police reports, estimates and pictures. *tr
03/29/2008600001
 Air bags failed to deploy and in my 2003 kia sedona van accident, i was almost killed. i am still under the care of several doctors because of problems which developed from the accident. this has become a huge financial burden due to numerous medical bills. i can obtain a copy of the accident report if you would like to have it. i think kia should have to assume the responsibility for huge amounts of medical bills since safety equipment apparently did not work properly. i would appreciate hearing from you. thank you for your time. betty dickerson *tr
05/10/20081150001
 Driving a 2003 kia sedona approximately 35 mph when a car made a left turn right in front of us. we hit them almost head on, then were thrown to the right, up over a curb and came to rest against a brick wall. my husband was driving, he sustained cuts to his forehead when he struck the windshield, and yes, we were both properly belted in. he also broke the steering wheel, leaving bruises on his chest. i was in the front passenger seat and sustained a fractured right radois and a fractured left femur, both required surgery to put in plates and screws. i spent a week in the hospital;, another week in a rehab hospital before being allowed to return home. i am now in a wheelchair for the next 3 months, while undergoing physical therapy and need daily assistance to get by.. none of the airbags on my 2003 kia sedona deployed during the accident. the other vehicle, i believe it may have been a toyota, had all their bags deploy. the firefighters on the scene were astounded that none of the bags deployed. the car was totaled by our insurance carrier, state farm. *tr
04/01/200796283902/02/2007
 Tl*the contact owns a 2003 kia sedona. while driving 25 mph, the vehicle failed to brake at a safe distance. the vehicle was taken to the dealer several times to replace the brake pads and the rotor. the dealer stated that the contact is driving the vehicle improperly and causing the brakes to wear out. the contact stated that the air bag indicator does not appear on the dashboard. the current mileage is 100,000 and failure mileage was 96,283.
10/24/200644853106/02/2004
 Dt*: the contact stated the air bag warning light illuminated constantly while the engine was running. the vehicle was taken to a private repair shop, where the mechanic was unable to determine the problem.
04/23/200525000106/28/2003
 On april 23 2005 the front end of my 2003 kia sedona hit a ford explorer. this accident caused $9,000 in damage to my kia and sent myself, my husband, and my 2 year old daughter to the hospital. my airbags did not go off, and no one seemed to know why. i would like this investigated. *ak
02/04/20041
 Srs light appeared on the dashboard and remained on until vehicle was turned off. consumer took vehicle to dealer for inspection, and mechanic told consumer that parts were on back order. *ak
06/21/2003102/01/2003
 While driving at 45 mph consumer was involved a front and rear accident and neither of the air bags deployed. *ak the consumer was trying to avoid being hit by another vehicle. when she swerved, the vehicle got to close to the guardrail so she pulled to the right. at that point, the vehicle started to skid and fishtail. consumer couldn't regain control. the vehicle spun around and hit the guardrail with the front of the vehicle. then the vehicle bounced across the expressway and hit the guardrail with the rear of the vehicle. the vehicle then bounced back across the expressway and finally stopped. the consumer sustained an orbital fracture. the air bags fail to deploy. mechanic stated the air bags should've deployed. *ph *nlm
07/18/20034600
 While driving at 55 mph vehicle spun out of control and hit a semi tractor trailor and air bags did not deploy. *ak
AIR BAGS - FRONTAL
07/15/2008960001
 My 2003 kia sedona air bag light kept coming on told kia dealer about it they refused to do anything for it. said was not a problem. upon a accident the pass. airbag deployed with know one in the seat or any item in the seat it deployed so hard that it tore the sun visor off its arm and turned it into a projectile. *tr
08/25/20051
 A front end impact at 45 mph and the airbag did not deploy. *jb
10/09/20041
 While driving 45 mph, the consumer applied the brake pedal, but the brakes failed. this caused the consumer to collided with the vehicle in front of his. the occupants in all three vehicles sustained minor injuries and were transported to the hospital. both frontal air bags failed to deploy. the vehicle was towed to a garage for inspection. please provide further details. *jb
07/19/200311045102/11/2003
 Upon impact the driver's side air bag did not deploy resulting in the driver hitting her face on the steering wheel.*mr the driver suffered from multiple cuts inside her mouth, a fractured nose which caused shortness of breath and multiple bruises. *nm
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
06/01/200526000203/11/2003
 Dt: while driving the air bag light came on. consumer took car to dealer who performed a diagnostic test which showed a faulty sensor within the air bag. dealer ordered a new air bag sensor. consumer waited 3 weeks for this to be delivered. dealer said there was no chance the air bag could deploy as it was simply inactive. on june 17, 2005 the buckle was replaced, and the air bag light went off and no longer illuminated. on august 13, 2005, the air bag light came on again. took vehicle back to dealer ,who noted the air bag sensor was not working and again had to wait for the part to come in. *ak *jb