Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - WHEEL BEARING
04905/01/200510015251Safety recall campaign for the rear wheel bearings that may have water intruding into the bearing area through the joint between the hubcap and hub and may contaminate the grease or damage the rear wheel bearing(s).07/12/2005
SUSPENSION - REAR
8101/01/200510015322Rear wheel bearing torque update. *tt07/13/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
05/01/2004112/14/2003
 The bolts in all of the seats continued to become loose. the back of the seat continued to fall backwards or forwards. the front suspension always has to be tightened when the consumer has the vehicle service..
10/20/2004200001
 There's vibration in the engine compartment at idle or driving. dealership/manufacturer are aware of the problem, but don't have a solution. *ak
05/15/2003300
 Thumping noise in left front from strut when going over bumps kia is aware of situation and does not know how to rectify
SUSPENSION - FRONT
02/19/200474881005/16/2003
 2003 kia sedona, trouble with front end suspension making clunking noise. the dealer identified problem but can not fix it. they contacted kia direct in 2004 but issue still exist. due to problem front tire ware out. concern issue may cause accident. *jb
SUSPENSION - FRONT - HUB
03/31/200527700309/15/2004
 Dt: consumer states: the right passenger back end of the tire fell off. had to be towed, the axle broke, the bearing went out, and tire come off. also, hub assembly came off. vehicle is in the shop for same problem, and consumer has a loaner vehicle.*ak
SUSPENSION - FRONT - MACPHERSON STRUT
03/02/20056000103/08/2003
 There has been an ongoing (since dec. 2003) problem of a thudding noise from the front suspension. the dealer has acknowledged the noise repeatedly. the service rep states that kia motors is aware of the noise but does not have a solution. he also said that the dealership gets new '05 sedonas off the delivery trucks with the same problem! no solution has been offered other than well, it's not going to hurt anything or break down and leave you stranded. but come on, a bumping, thudding noise from a vehichle with 20k miles.....or a brand new vehichle?!? something has got to be done to fix this .*ak
09/16/2004402951104/23/2003
 I've had many problems with my 2003 kia sedona. the emergency brake has never been right. the brakes were replaced at 13k miles, again at 24k miles (front & back) and i'm sure they need to be replaced again at 40k miles. at 22k miles i took the van to the shop for brakes only to be told that both wheel bearings, the left strut (they refused to replace both struts since it was warranty but if i was paying for the repairs they would recomend replacing in pairs) and the power steering pump was going out (which the manager said he was doing me a favor by telling me about). i have also complained of the a/c taking forever to cool down, had a sensor replaced for the gas tank after the check engine light came on and service to the drivers seatbelt. then yesterday during a storm i went through a puddle about 4 or 5 inches deep which splashed water on my van for a couple of seconds and about 50 feet down the road the van died and could not be restarted. upon having it towed to the kia dealer i was told that my airfilter had gotten wet and that there was dish soap in my airfilter which would be considered customer damage and not covered by warranty. i also complained about more noises coming from the front and a grinding noise when i begin acceleration in low gears. they requested i make an appointment for service on those issues. in addition, i purchased this vehicle on 4/23/03, when i tried to file a complaint about my service on the wheel bearing, etc with kia they had no record of me ever purchasing this van. apparently in their minds my van was sold to someone else on 2/27/03. this means if there is ever a recal or service notice sent out i would not receive them. in addition they had my warranty expiration date set at 2/27/03. i spoke with several people concerning this issue and was assured that this would immediately be corrected, however yesterday when i called for assistance i was told that the van was still listed as being sold to another person. *ak
SUSPENSION - FRONT - WHEEL BEARING
03/06/200866000111/30/2005
 I purchased my 2003 kia sedona in november 2005. so far the following have been repaired or replaced: front hub assembly left side once, right side 2x's, the alternator, the wiper motor, two recalls, the battery, now at 65,000 miles the transmission is shot and needs to be replaced and the timing belt has been replaced. however the warranty company says they wont replace it because the cost of the repair exceeds the value of the car. this is simply outrageous. i have brought the car to the dealer for every service needed. transmission, oil filter ect. *tr
03/31/200527700309/15/2004
 Dt: consumer states: the right passenger back end of the tire fell off. had to be towed, the axle broke, the bearing went out, and tire come off. also, hub assembly came off. vehicle is in the shop for same problem, and consumer has a loaner vehicle.*ak
10/19/2004808/28/2002
 I've had a number of problems with my 2003 kia sedona. initially one of the gaskets leaked and had to n be replaced. the windshield cracked overnight in the garage when there was no weather extremes. the wheel bearings went in the front tire. recently the engine had to be replaced because it was leaking and after replacing all the gaskets it couldn't get pressure. the driver's door handle broke, the lumbar support stopped working. the hood wouldn't close properly. and on top of all those things i've had 2 blowouts to the front driver's tire in a 2 year period. the dealer says there is nothing wrong with the wheel but i'm not sure he even checked because of the engine problems he had to deal with. *jb
09/16/2004402951104/23/2003
 I've had many problems with my 2003 kia sedona. the emergency brake has never been right. the brakes were replaced at 13k miles, again at 24k miles (front & back) and i'm sure they need to be replaced again at 40k miles. at 22k miles i took the van to the shop for brakes only to be told that both wheel bearings, the left strut (they refused to replace both struts since it was warranty but if i was paying for the repairs they would recomend replacing in pairs) and the power steering pump was going out (which the manager said he was doing me a favor by telling me about). i have also complained of the a/c taking forever to cool down, had a sensor replaced for the gas tank after the check engine light came on and service to the drivers seatbelt. then yesterday during a storm i went through a puddle about 4 or 5 inches deep which splashed water on my van for a couple of seconds and about 50 feet down the road the van died and could not be restarted. upon having it towed to the kia dealer i was told that my airfilter had gotten wet and that there was dish soap in my airfilter which would be considered customer damage and not covered by warranty. i also complained about more noises coming from the front and a grinding noise when i begin acceleration in low gears. they requested i make an appointment for service on those issues. in addition, i purchased this vehicle on 4/23/03, when i tried to file a complaint about my service on the wheel bearing, etc with kia they had no record of me ever purchasing this van. apparently in their minds my van was sold to someone else on 2/27/03. this means if there is ever a recal or service notice sent out i would not receive them. in addition they had my warranty expiration date set at 2/27/03. i spoke with several people concerning this issue and was assured that this would immediately be corrected, however yesterday when i called for assistance i was told that the van was still listed as being sold to another person. *ak
SUSPENSION - REAR
12/25/200913000
 Tl* the contact owns a 2003 kia sedona. while driving approximately 20 mph the left rear wheel separated from the vehicle. he was able to pull over on the side of the road. the vehicle was towed to the garage. the manufacturer did not take a report. the estimated cost for the repair was $400.00. the wheel bearing seals, break drum, and mountain plate might need to be repaired. the failure and current mileages were 130,000.
06/15/20041
 While driving 55 mph, a loud rattling noise was heard from the rear. the driver was able to drive the vehicle to the dealer for inspection. the mechanic informed the driver a fix for this vehicle was not available. please fill in additional information. *la
SUSPENSION - REAR - AXLE - SPINDLE
03/31/200527700309/15/2004
 Dt: consumer states: the right passenger back end of the tire fell off. had to be towed, the axle broke, the bearing went out, and tire come off. also, hub assembly came off. vehicle is in the shop for same problem, and consumer has a loaner vehicle.*ak