Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
10/14/200535000104/20/2003
 Dt: the contact stated while driving at 3 to 5 mph the contact's vehicle was hit on n the side by another vehicle pulling from a driveway. the driver and passenger seat belts failed to lock when the impact occurred. the contact sustained injuries to the nose, requiring surgery. the vehicle was towed to the local dealer. today, the dealer placed the vehicle in an accident simulator in order to test the seat belts. the results showed the seat belts were working properly and did not lock because of the speed at the time of the accident. the dealer determined the seat belts should have locked at a speed of 25 mph. *ak
01/29/20050206/19/2004
 We were going east on a county road(219th), at about 40 mph. the passengers front tire crossed the white line and slipped into the ditch. van continued east into a telephone pole, breaking it in 3 pieces. the van then slide sideways and came to rest southbound after hitting a tree. after van came to rest and the driver checked family's safety, it was then discovered that the air bags on both sides had not deployed and that the auto lock feature of the seat belts had not engaged either. we were assisted from the van and contacted the police. van was towed to wrecking yard (not drivable).notified kia service manager of failures and he told me to contact kia. he gave us the number and said we need to contact them asap and they will contact him. kia took our information and told us to send pictures and a legible copy of accident to the main office in ca. *jb