Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - WHEEL BEARING
04905/01/200510015251Safety recall campaign for the rear wheel bearings that may have water intruding into the bearing area through the joint between the hubcap and hub and may contaminate the grease or damage the rear wheel bearing(s).07/12/2005
SUSPENSION - REAR
8101/01/200510015322Rear wheel bearing torque update. *tt07/13/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/06/200841799103/13/2004
 Bad misfire in motor causing the cruise control to turn off and trans to slam out and then back into over drive,came close to getting hit in the rear on i-95. i have had this van back to kia miney times and its still not fix. all so the last time i had the van for service i complained abut a bearing noise they did not fix it the noise is getting worse. *tr
12/26/2004107/27/2004
 They were minor at first, speaker cover, weather stripping, and noise when backing up. then the other problems came: faulty pilot bearing, clutch, and pressure plate, 4wd light, e brake, power windows, paint coming of vehicle in various places, dome lamp,door lock sensor, gear shifter, windshield molding, air bag light,gas pedal sticking, cup holder. the ones that concern me the most is the vibration that i have at speeds of 65-75 mph. the whole steering wheel shakes and the vibration can be felt below. i have seen where there are other complaints on this model for this. i am concerned because i have taken it to the dealer and they cannot locate the problem. i also have problems shifting into lower gears especially in the mornings. i also have problems shifting into 1st gear from neutral. i was sitting at a stop light and when the light turned green went to put my car into first, it would not go, i shifted into 2nd and tried to go into 1st but it would not go. i finally cut the vehicle off and got it into 1st. the other main concern is there is a delay on acceleration. i experience it after my vehicle has sat for 5 or more hours. when the gas pedal is pushed the vehicle will not go or will move several feet and then stop. i have made the dealership aware of these problems and some have been fixed but the major ones, vibration, hesitation, and shifting into 1st cannot be fixed because the cause is unknown. i have already had two close calls in this vehicle one because i could not get my car into gear and i was about hit from behind. the other was the hesitation where the car stalled just as i was pulling onto the road and would not go. the vibration concerns me too because this could be the transmission or steering, and i know that much of a vibration has to affect other things as well. i am going to contact someone about trying to declare this vehicle as a lemon. i am concerned for my daughter's safety and this is my only source of transportation. please help me. *jb
07/10/2005101/01/2005
 Dt: the contact owns a 2004 kia sedona. when applying the brakes the whole front end vibrated. did not hear noises when applying the brakes. she noticed this around two months ago. the consumer mother-in -law also had a 2005 kia sedona and she experienced the same problem. the consumer took car to a dealer, and they told her that it was not the brakes. they were not sure what it was. the consumer said this happens at any speed.*ak *jb
SUSPENSION - FRONT
03/14/2004103/14/2004
 Dt: the contact owns a 2004 kia sedona mini van. the contact stated their recall 03v158000 concerning abs brakes was issued in 2003 for the 2003 kia sedona. this vehicle was having the same problem as stated in the recall. however the manufacturer will not include 2004 in the recall. front ends shimmied while braking. she was concerned because the recall stated that this could cause extended stopping distances and result in a crash. kia has turned the rotors and pads four times. while making a hard stop when coming off of a freeway the front end, steering wheel, and the entire vehicle shook and shimmied. the contact had this problem since the purchase of the vehicle on march 14, 2004. the dealership and manufacturer were not willing to repair the vehicle right now under the recall. she was in touch with arbitration, and with consumer affairs to possibly apply the lemon law for this vehicle. she has a letter that was written from kia general sales manager, where she takes vehicle in for service. the letter stated: that 2003 recall came from kia motor corporation not from dealership. therefore, she might qualify for the lemon law. also, told her to pursue the problem that way. the contact has copies of the letters available from the agencies that she corresponded with. the consumer also heard a ticking noise coming from the engine *ak *nm
05/30/200560010012/15/2004
 Thumping noise from front end..wheels or struts. usually occurs at slow speeds on uneven surfaces. not as noticable at higher speeds. this concerns me because something is apparently loose and vibrating yet they have yet to correct the problem. if you look at ww.kia-forums.com and look under sedona, you will see numerous people with the same problem and kia has yet to fix it. i guess they won't be happy until the front end falls out or something. people have had their whole front end basically replaced and still they have the problem.
SUSPENSION - FRONT - MACPHERSON STRUT
05/11/200611000104/04/2004
 Dt*: the contact stated while driving at various speeds the vehicle rides rough. the vehicle was taken to the dealer on 5 occasions for this problem. the front struts and strut boots were replaced, however the problem persisted.
SUSPENSION - FRONT - WHEEL BEARING
09/25/200513000100
 Tl*the contact owns a 2004 kia sedona. the vehicle was involved in recall # 05v232000 regarding the wheel bearings. the contact' s vehicle developed brake failure shortly after the recall repair was performed. the contact heard a loud grinding noise when stopping the vehicle, and the stopping distance was reduced. the failure occurred intermittently. the dealer replaced and repaired the brake pads, drums, and rotors, but the noise continued. the current mileage is 61,000, and failure mileage was 13,000.*ak
07/16/2006103254106/01/2004
 Dt*: the contact stated the rear passenger side tire fell off while the contact was jacking up the vehicle. the non service dealer determined this occurred due to the wheel bearing disintegrating. the front driver side wheel bearing also disintegrated. the manufacturer had a recall #05v232000; regarding the wheels, but the vehicle was not included in the recall due to the vin.*ak
09/29/200524000108/01/2004
 Dt: the contact stated that while driving the left rear passenger wheel came loose from the vehicle with the tire as well as the lugs nuts still intact. the contact was able to coast into a gas station before the wheel came completely off. before this incident recall 05v232000 repairs were performed on rear wheel bearings for water by a local kia dealership. the dealership inspected the inside wheel bearings . the vehicle was towed back to the kia dealership. the dealer could not determine why this occurred, and could not find any moisture within the bearings. the vehicle is currently at the dealer for repairs. *ak
06/20/2005107/15/2004
 Dt: the caller received recall letter concerning outer rear wheel bearing in june and has not been able to get work done. the caller has not experienced any problems yet. dealer said the parts were on back order. manufacturer said they would call the dealer and find out why the caller could not get parts. they were told the caller was on top of list when parts come in. caller was concerned about the safety issue of the wheel bearing went out. the caller said the recall letter stated that the problem could lead to a crash if it was not repaired. *ak
08/09/20055200103/15/2005
 Dt: the caller received a recall letter but can't get repair work done. dealer said they did have the parts to fix it. throttle cable and wheel barings faiked. dealer said parts were on back order. manufacturer has not been contacted yet.*ak
06/20/20056500108/01/2004
 Dt:contact attempted to have a recall taken care off but the parts were not available from kia. they were on back order. contact was told by the dealer and by kia they were on national backorder . he has been told that back order will take approximately 2 weeks. he was concerned because the recall was for damaged outer wheel bearings. he knew there was damage to the wheel bearings, and that he was driving an unsafe van, and transporting children in the van.*ak
06/20/2005104/30/2005
 Dt: consumer received a recall notice. contacted dealer, and they do not have the parts for recall repairs. dealer did receive some parts but not complete parts, then, contacted the manufacturer, who first said they didn't have any, and some were not complete. manager said that consumer would hear a humming 10,000 miles prior.*ak
SUSPENSION - REAR
12/11/2009709291
 While driving at 10 mph ,my daughter and i heard a clunk in the rear of our 2004 kia sedona lx. i was heading for a repair shop as a result and heard a second clunk and pulled off on a side street and drove 200 feet when the wheel bearing assembly came apart and the whole wheel flew off the van. *tr
06/13/200515000106/05/2004
 Dt: consumer received a recall notice on rear outer bearings. consumer could not get repair work done at dealership because they did not have enough parts to fix the recall . consumer was placed on a waiting list, but no calls were returned. concerned, consumer called kia. and was told they only received 400 parts a week from korea to supply all of their us dealerships, and did not offer any time frame as to when the repairs could be handled. no repairs at all, but has not been experiencing a problem. *ak
10/17/2004106/13/2004
 On 10/17/04 while driving to work i heard a noise like i had a flat, when the vehicle was checked there was no flat. i drove the vehicle to the nearest exit. when i attempted to move the vehicle the whole tire fell off the vehicle, the rear drivers side . the vehicle was towed to the dealer where new parts were ordered. in my opinion i dont feel safe driving this vehicle because it could happen again and next time i might not be luckey. i could have killed or my whole if they were with me.
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
10/17/2004106/13/2004
 On 10/17/04 while driving to work i heard a noise like i had a flat, when the vehicle was checked there was no flat. i drove the vehicle to the nearest exit. when i attempted to move the vehicle the whole tire fell off the vehicle, the rear drivers side . the vehicle was towed to the dealer where new parts were ordered. in my opinion i dont feel safe driving this vehicle because it could happen again and next time i might not be luckey. i could have killed or my whole if they were with me.