Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/15/2009 | 160000 | ||
| After heavy rain or prolonged rain periods, the cargo area in the back of the van saturates (floods) with water. this was first noticed when the van was parked for the first time outside the garage during the storm of the end of 2008 in the snohomish, washington area. since then, this problem presisted until now. the kia dealer, where the van was bought from as new vehicle, attempted to fix the leak 4 times. the first time they claimed that they sealed body leaks at third brake light and left rear wheel well, but the leak showd up again at the cargo area during the following rain event. the second repair attempt, the dealer claimed that they installed sop rear hatch weatherstrip due to deformation. again the leak presisted and the cargo area was flooded later. the third attempt, the kia dealer found that the rear hatch seal was not installed correctly, and they claimed that they cleaned, resealed, and rechecked and no leak. again the leak returned agin flooding the cargo area. the dealer claimed that they found a leak in the roof seam, and claimed that they cleaned the seam and sealed the seam and sealed the rear seat bolt holes as the fourth repair. stil the leak returned. a fifth repair by the dealer was replacing the rear hatch seal. still the problem of the leak exists saturating the cargo. in addition, mold started growing visible around the cup holders on the secon and third row of the driver side, and the driver seat belt in the area where the belt slides into it's compartment. i found in the last two month a rust stain in the dome light compatment above the front seats. the battery dies within short perioge of time as short as about 2 hours which leads me to believe that the high moisture in the van caused electrical problem that exhausted the battery. colder weather outside the van tends to fog the windows to the point of impairing visibility due to the high moisture and condensation on the windows | |||
| EQUIPMENT ADAPTIVE | |||
| 02/03/2010 | 55000 | 1 | |
| When driving 2006 kia sedona van, gas pedal sticks inside the rubber mat causing the vehicle to accelerate. rubber mats were purchased from kia. rubber mat comes off the floor post which causes the mat to slip forward. i am concerned for the safety of myself and family. occurs every time adjustable pedals are positioned farthest to the floor when husband drives the vehicle because he is tall. kia dealer offered to put a screw in the mat but that was not satisfactory to me as this vehicle was purchased new and the screw does not seem to be a permanent fix to this problem. this does not occur with the cloth mats because they are thinner. but the rubber mats are thicker and post is too short which caused the mat to slip off. *tr | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 04/01/2007 | 3000 | 1 | 12/27/2006 |
| Manufacturer defect in air conditioning compressor; i bought my 2006 kia sedona brand new in december. when i began to use the ac in the spring, the driver side was not producing the same cold air as the passenger side or the back ac. i took my vehicle back to dealership twice, the second time i was told that i must have had a collision with some road debris and caused the defect. they stated they put freon in and it ran out as fast as we put it in ~ i stated freon is a gas ~ shouldn't it have evaporated? they said it would cost $1100 to fix it, and i stated what about my warranties, they stated that because it was my fault that i had to pay. they told me to contact my insurance company, when i did this the insurance company stated that it would be listed as a collision and my insurance premiums would go up. when i went to pick up my vehicle, i was driving home in 100+ degree temps, through rush hour traffic with my infant; the ac air was hotter than the outside temperature. (i actually made the manager of the store come outside to feel the air before leaving the dealership.) i took my kia to a second dealership who clearly stated as soon as they looked at my vehicle, oh that is a manufacturer defect, but since the dealership (where i bought my kia) had put into the computer that i had caused the problem, kia would not warranty my part. so much for the warranty and extended warranty!! needless to say, the second dealership added freon and my vehicle still has cold air, that was 9 months ago! the first dealership was also supposed to fix my handles and hood; when i first bought my vehicle, the hood paint was messed up and the plastic on the handles was melted on. it took 2 trips to the dealership and the workmanship substandard! they said they would change out my handles, instead they decided to repaint my handles, what a job they did!! they used spray paint and got droplets all on my inside door panels! i'm finished with kia products! *tr | |||