Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
06/11/201262000
 Tl- the contact owns a 2006 kia sedona. the contact stated that the passenger side air bag warning light remained illuminated when the passenger's seat was occupied and the passenger's seat belt was being utilized. the contact took the vehicle to the dealer and was told that the passenger side air bag sensor was connected to the seat belt, in which the seat belt needed to be replaced. the dealer advised the contact that the passenger side air bag could erroneously deploy at any time without warrant. the failure mileage was 62,000 and the current mileage was 63,000. kmj
06/11/201262000
 Tl- the contact owns a 2006 kia sedona. the contact stated that the passenger side air bag light stays on when someone is sitting in the seat and the seat belt is being used. the contact took the vehicle to the dealer and was told the passenger side air bag sensor is connected to the seat belt and the seat belt needed to be replaced. the dealer stated that the passenger side air bag can go off at any time. the failure mileage was 62,000 and the current mileage was 63,000.rl
01/15/2009160000
 After heavy rain or prolonged rain periods, the cargo area in the back of the van saturates (floods) with water. this was first noticed when the van was parked for the first time outside the garage during the storm of the end of 2008 in the snohomish, washington area. since then, this problem presisted until now. the kia dealer, where the van was bought from as new vehicle, attempted to fix the leak 4 times. the first time they claimed that they sealed body leaks at third brake light and left rear wheel well, but the leak showd up again at the cargo area during the following rain event. the second repair attempt, the dealer claimed that they installed sop rear hatch weatherstrip due to deformation. again the leak presisted and the cargo area was flooded later. the third attempt, the kia dealer found that the rear hatch seal was not installed correctly, and they claimed that they cleaned, resealed, and rechecked and no leak. again the leak returned agin flooding the cargo area. the dealer claimed that they found a leak in the roof seam, and claimed that they cleaned the seam and sealed the seam and sealed the rear seat bolt holes as the fourth repair. stil the leak returned. a fifth repair by the dealer was replacing the rear hatch seal. still the problem of the leak exists saturating the cargo. in addition, mold started growing visible around the cup holders on the secon and third row of the driver side, and the driver seat belt in the area where the belt slides into it's compartment. i found in the last two month a rust stain in the dome light compatment above the front seats. the battery dies within short perioge of time as short as about 2 hours which leads me to believe that the high moisture in the van caused electrical problem that exhausted the battery. colder weather outside the van tends to fog the windows to the point of impairing visibility due to the high moisture and condensation on the windows
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
05/10/200716000405/13/2006
 On may 13, 2006 i purchased a 2006 kia sedona van from a local dealership. on september 22, 2006, october 11, 2006, january 3, 2007, and january 18, 2007 had this vehicle to dealer for service due to the air bag light coming on while driving and staying on. during the first occasion the light was reset as the service technician could not find a problem. on the second occasion a code appeared, but no parts were ordered since the code could not be diagnosed. the light was again reset, and the van sent back to me. on the third occasion two codes appeared, part were ordered, but it was still unclear of the problem. again the service department reset the air bag light and said they would call when the parts arrived. after not hearing from anyone, i called the dealership taylor kia, and they told me they were sorry for not contacting me, and i could bring the van in on january 18, 2007. on that occasion, a part was replaced, a leg assembly. i was told that the light issue should be fixed. on may 10, 2007, my wife was driving with my 15 year old daughter in the front passenger seat. they were hit in the driver side by a vehicle traveling about 50 mph. the front driver, and passenger air bags deployed. the side air bags did not deploy, and upon impact the seat belts released, instead of locking, with no retraction. this cause my wife and daughter to be thrown around in the front of the vehicle. according to the van's manual, the air bags, and seat belts should work together. the fact that the seat belts released could have allowed for either the driver or the passenger to be ejected. i am afraid to drive this van again as we have five children total. this was a big safety concern. we have reported this issue to taylor kia, toledo, ohio, four times. i am now unsure if the problem was ever corrected. i am also positive no repair made to the van will ever convince me that all safety equiptment is functioning on this particular van. *ak
12/20/200605/23/2006
 Tl*- the contact is calling to complain because the manufacture of his vehicle does not make seat belt extender and he finds this to be a safety issue as well as an issue with the law, since the state of minnesota requires all drivers to wear seat belts. when he spoke with the manufacture to see if he can get a seat belt extenders they stated that they don't make them and that they do only what is required by the federal guideline. the contact would like to know what next step he can take to resolve his seat belt issue.