Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
06/20/201160
 The warning light on the spectra 2005 4-doorer has been a problem from day 1. the light keeps going on and off. when i brought it back to the dealer on a number of occasions, the light went off so they were never able to determine the problem. now the light is permanently 'on' and i don't know if it is working or not. it is definitely a concern and it is a definitely a problem. in addition, the timing belt keeps loosening on a continual basis. i have repeatedly bought it to my mechanic to get it tightened. this should not be the case. the timing belt, once fixed, should remain in tact at least for a length of time (not a month!). that the warranty has expired, the light remains on. whatever, i have been very unhappy with the car. am disappointed. i realize the cost was a significant factor upon purchase, but my hyundai at the same cost break (actually lower) proved to be a significantly better car. i gave the hyundai to a friend of mine and it is keeps on ticking. it is still in service and runs better than the kia at over triple the mileage. in addition, the entire suspension replaced at 65,000 which is unusual as i do not drive the car hard and i avoid bumps.
05/01/200519000106/01/2004
 Dt*: the contact stated at all driving conditions the vehicle rocks back and fourth due to the suspension. at higher speeds the condition worsens. the dealership has been alerted however they are unable to duplicate the problem. the manufacturer has been alerted who went by what the dealership determined.
09/29/200416511
 When starting the vehicle there would be a heavy vibration in the steering wheel. dealership was notified, but did not resolve the problem. *ak
SUSPENSION - REAR
04/14/2008106/30/2004
 I have a 2004.5 kia spectra ex which around 44,000 miles started to have a rattling sound from the left front suspension. initially took it to the dealer, told that nothing was wrong. 4,000+ miles later, rattling worse, took back to dealer, told that the strut mount assembly was bad and that if i had brought it in sooner, it could have been fixed simply. of course i told them that i had brought it in sooner. now around 49,000 miles same noise from the right rear, have taken it in 3 times, was even told by the service manager that this problem with the strut mount / suspension was documented in the kia sorento and that he would replace the rear suspension assembly. whatever he did worked for appox. 1 week and now the rattling is back, and worse than before. of note, i was told by a previous service manager that the noise that i was hearing, that caused me to bring the car in 3 separate times was normal for this model. he told me that they had test driven some of their loaner spectras and had found that the sound was in all of them. not sure what that means. either way, 5yr / 60,000 mile warranty still in effect. i am documenting and going to bring this issue up to the service manager or general manager again to have this issue resolved. *tr