Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
02/06/2013
 Tl- the contact owns a 2007 kia spectra. the contact stated that none of the seat belts in the rear of the vehicle locked. also, the locks on all the doors locked independently which caused the contact's infant child to become locked inside the vehicle alone. the failures recurred numerous times. the manufacturer had been notified. the vehicle had not been repaired. the mileage was unknown. the vin was unknown. mah
02/06/2013
 Tl- the contact owns a 2007 kia spectra. the contact stated that none of the seat belts in the rear of the vehicle would lock. also the locks on all the doors locked independently. this caused her infant child to become locked inside the vehicle alone. the failures recurred numerous times. a dealer nor the manufacturer had been notified. the vehicle had not been repaired. the mileage was unknown. the vin was unknown. dt
06/30/200701
 The floor mat on the driver's side of my 2007 kia spectra will not remain anchored. although i'm writing this complaint in 2009, this has been a problem since i bought the car in 2007. i recently brought the car in to the dealership to fix the door locks (which lock on their own immediately after you unlock them) and i brought mat issue to the attention of the service department while there. they proceeded to push the mat back into the anchor (like i haven't tried that hundreds of times in the last two years?), but it was out again within a day - so they have not fixed this nor appear to want to address it. i view this as an unacceptable safety issue and after seeing a news report tonight about a major fatal accident involving a similar problem with a toyota i am determined to get this addressed by the dealership! on the note about the door locks - i will be bringing it back for the fourth time to address that problem next week. i also wanted to point out, that i had a safety concern with my old 2000 kia sephia years ago where the driver's side seatbelt wouldn't stay latched if you just tugged on the belt a little. the dealership (a different one) refused to replace it (because my warranty had expired) and wanted to charge me hundreds of dollars to fix it. i filed a complaint and the usdot highway safety division paid to replace them as long as i sent the old components to them so they could test the latch. shortly thereafter, the seatbelts to both front seats were recalled and i went back in to get my passenger latch replaced under this massive recall. i am very disappointed to find that kia is still not stepping up to the plate on safety issues without having to get regulatory bodies involved! this is a great way to ruin customer loyalty in someone who gave them a second chance!!!! *tr