Land Rover Discovery Ii 2004

Model Discovery Ii made in 2004 by Land Rover got 33 consumer complains, 6 investigations there are 2 recalls as well as 9 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and exterior lighting. Technical service bulletines regarding electrical system, equipment and fuel system, gasoline. The car had some investigations: exterior lighting, service brakes, hydraulic. There were some recalls concerningpower train, service brakes, air.

Model 2004

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - DRIVELINE - DRIVESHAFT
12E010000JAGUAR LAND ROVER NORTH AMERICA, LLC E (Equipment)180MFRLAND ROVER03/15/201203/15/2012
Defect SummaryJaguar land rover north america, inc. (land rover) is recalling certain rear driveshaft couplings, land rover branded part number tvf100010, manufactured from april 2011 through november 2011, sold for use as service parts for certain model year 1995-1999 discovery, 1999-2004 discovery ii, and 1995 range rover classic vehicles. some of the rear driveshaft couplings may not have been manufactured to the required engineering design specifications and may exhibit the onset of joint separation, precluded by drive line vibration.
Consequence SummaryIf this increased vibration warning sign is ignored, catastrophic failure of the drive coupling can occur. the driveshaft may detach from the vehicle while in motion resulting in loss of drive and loss of transmission park functionality, increasing the risk of a vehicle crash and/or injury.
Corrective SummaryLand rover will notify owners, and dealers will replace the affected rear driveshaft couplers free of charge. the recall is expected to begin on or about april 23, 2012. owners may contact jaguar land rover north america at 1-201-818-8500.
NotesLand rover's recall campaign number is p024.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
SERVICE BRAKES, AIR - ANTILOCK
04V005000LAND ROVERfrom 05/01/1998 to 12/01/2003V (Vehicle)10017406/02/2004MFRLAND ROVER01/06/200401/14/2004571105/135
Defect SummaryCertain sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standards no. 105, hydraulic and electric brake systems, and no. 135, passenger car brake systems. the anti-lock braking system (abs) modulator valve cover retaining bolts can crack due to stresses transmitted by the flexing valve covers.
Consequence SummaryThis can produce an unexpected increase in stopping distance, with the potential for total loss of service braking function, which could result in a crash.
Corrective SummaryDealers will strengthen the abs modulator assembly valve covers and replace the retaining bolts. owner notification is exepcted to begin during may 2004. owners should contact land rover at 1-800-637-6837.
NotesLand rover recall no. b148.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
70070403/17/200670010610011555Troubleshooting anti-lock braking system (abs)/hdc/tc warning lamp illumination. land rover discovery series ii. *tt01/26/2005
EQUIPMENT - OTHER - LABELS
82040412/20/200410011539Incorrect a/c refrigerant label. land rover discovery series ii. *tt01/26/2005
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
60020503/16/200510016660Revised front shock replacement procedure and times-replaces the published information on gtr section 60.30.02. *sc09/26/2005
57030503/16/200510016662Revised procedure and time for steering box installation. *sc09/26/2005
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
14012/19/200310005207Service action fuel cap/filler neck sealing. *tt02/13/2004
PARKING BRAKE
70060410/28/200410011531Handbrake vibration noise. *tt01/26/2005
SEATS - MID/REAR ASSEMBLY
16003/23/200510016663Service action-rear seat release mechanism repair. seat release mechanism jams. *sc09/26/2005
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
70020503/17/200670010610016118Shuttle valve switch related anti-lock braking system /traction control /hill descent control warning lamp illumination troubleshooting. all land rover discovery series ii. *tt08/31/2005
UNKNOWN OR OTHER
PA-12GA-02-C02/15/201210043533Land rover: vehicles were manufactured from specification for rear propshaft coupling, must not be used for repair due to being out of specification. *pe04/09/2012

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EXTERIOR LIGHTING - BRAKE LIGHTS
EA05016LAND ROVER10/14/200502/22/2007BRAKE LIGHT SWITCH FAILURE07V041000
 On june 16, 2005, the office of defects investigation (odi) opened a preliminary evaluation (pe05-034) to investigate alleged stop lamp (brake) switch failures in certain model year (my) 2004 land rover discovery series ii vehicles.on october 14, 2005, the investigation was upgraded to an engineering analysis and the scope expanded to include certain my 2002 through 2005 freelander vehicles that use a substantially similar self-adjusting stop lamp switch furnished by the same supplier, methode electronics malta, ltd. (methode).in september 2003, methode moved the production of an internal switch component, known as the slider mechanism, from a validated plastic injection-molding tool (
PE05034LAND ROVER06/16/200510/14/2005BRAKE LIGHT SWITCH FAILURE
 On june 16, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged stop lamp (brake) switch failures in certain model year (my) 2004 land rover discovery series ii vehicles.odi sent a letter to the manufacturer on june 24, 2005 requesting information about these and other land rover vehicles.analysis of manufacturer data shows a high failure frequency for stop lamp switches on subject vehicles manufactured from approximately december 2, 2003 through may 13, 2004.all 8,763 subject vehicles built during this period were equipped with a self-adjusting stop lamp switch supplied by methode electronics malta, ltd. (methode).in september 2003, methode moved the production of an internal switch component, known as the slider mechanism, from a validated plastic injection molding tool (
EXTERIOR LIGHTING - BRAKE LIGHTS - SWITCH
EA05016LAND ROVER10/14/200502/22/2007BRAKE LIGHT SWITCH FAILURE07V041000
 On june 16, 2005, the office of defects investigation (odi) opened a preliminary evaluation (pe05-034) to investigate alleged stop lamp (brake) switch failures in certain model year (my) 2004 land rover discovery series ii vehicles.on october 14, 2005, the investigation was upgraded to an engineering analysis and the scope expanded to include certain my 2002 through 2005 freelander vehicles that use a substantially similar self-adjusting stop lamp switch furnished by the same supplier, methode electronics malta, ltd. (methode).in september 2003, methode moved the production of an internal switch component, known as the slider mechanism, from a validated plastic injection-molding tool (
PE05034LAND ROVER06/16/200510/14/2005BRAKE LIGHT SWITCH FAILURE
 On june 16, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged stop lamp (brake) switch failures in certain model year (my) 2004 land rover discovery series ii vehicles.odi sent a letter to the manufacturer on june 24, 2005 requesting information about these and other land rover vehicles.analysis of manufacturer data shows a high failure frequency for stop lamp switches on subject vehicles manufactured from approximately december 2, 2003 through may 13, 2004.all 8,763 subject vehicles built during this period were equipped with a self-adjusting stop lamp switch supplied by methode electronics malta, ltd. (methode).in september 2003, methode moved the production of an internal switch component, known as the slider mechanism, from a validated plastic injection molding tool (
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
PE05034LAND ROVER06/16/200510/14/2005BRAKE LIGHT SWITCH FAILURE
 On june 16, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged stop lamp (brake) switch failures in certain model year (my) 2004 land rover discovery series ii vehicles.odi sent a letter to the manufacturer on june 24, 2005 requesting information about these and other land rover vehicles.analysis of manufacturer data shows a high failure frequency for stop lamp switches on subject vehicles manufactured from approximately december 2, 2003 through may 13, 2004.all 8,763 subject vehicles built during this period were equipped with a self-adjusting stop lamp switch supplied by methode electronics malta, ltd. (methode).in september 2003, methode moved the production of an internal switch component, known as the slider mechanism, from a validated plastic injection molding tool (
EA05016LAND ROVER10/14/200502/22/2007BRAKE LIGHT SWITCH FAILURE07V041000
 On june 16, 2005, the office of defects investigation (odi) opened a preliminary evaluation (pe05-034) to investigate alleged stop lamp (brake) switch failures in certain model year (my) 2004 land rover discovery series ii vehicles.on october 14, 2005, the investigation was upgraded to an engineering analysis and the scope expanded to include certain my 2002 through 2005 freelander vehicles that use a substantially similar self-adjusting stop lamp switch furnished by the same supplier, methode electronics malta, ltd. (methode).in september 2003, methode moved the production of an internal switch component, known as the slider mechanism, from a validated plastic injection-molding tool (

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/23/2004
 My brand new 2004 land rover discovery se7 has less than a thousand miles but has already paid 3 visits to the dealer's service department for the same problem. the problem is that 4 warning lights keep turning on and staying on when the car is in operation. these 4 warning lights are: brakes, abs, tc, and hdc. i bought this car from prestige auto group at paramus, nj.
ENGINE AND ENGINE COOLING
02/23/201291205
 This vehicles headgasket failed which is a common problem which will require a complete overhaul of the engine. a non dealer price is $8900.00 to repair the engine. this happens from what i am told at 90k miles plus.
03/29/201163118
 Engine failure occurred at 63,000 miles. i was driving locally near my home when a popping sound came from the engine. it resulted in the engine light coming on and the engine shutting off at approx 30mph. the engine shut off led to a loss of power steering in the truck. luckily, i was able to gain control of the steering manually and pull the truck to the side of the road. fortunately, i was not on the highway when this happened otherwise it may have been a completely different outcome. the dealer (land rover of parsippany) examined the vehicle and determined that engine (complete engine failure) had to be replaced. a number of theories were thrown around : low oil (changed every 3,000), sleeves dropped (no clue what that means), or age (my favorite since it was 2004 and i used it purely to go to the train and on weekends) but no matter what the truck is totalled w/o an engine. my biggest concern at this point is that this issue is something that is known but not being communicated to other owners. engine failure w/o power steering is simply troubling and scary at the same time. if you have a disco that is of the same age / mileage please bring it into your local dealer for a diagnostic service. to the nhtsa, please review this problem w/ land rover discovery ii to se if it is pervasive or it is just me.
02/04/200713000
 Tl- the contact owns a 2004 landrover discovery ll. the contact stated that the engine makes a ticking noise. the vehicle was taken to the dealer six times while under warranty and various repairs were done but the failure was still present. at the time of the complaint the dealer advised that the ticking noise was the sleeve on cylinder # 2 slipping and would eventually make the engine seize up. the remedy would be to replace the engine at a cost of approximately $16,500.00. landrover would pay part of the expense and the owner would be responsible for $8,000.oo. the failure mileage was 13,000. the current mileage was 61,250. rd
02/19/2010590001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). 2004 land rover discovery, [xxx] oil pump failure caused engine failure at 59,000 miles. land rover dealer quotes price of engine replacement at $12,850. requested assistance from both land rover north america customer relations and from local dealer due to a pattern of similar oil pump failures in 2003 and 2004 vehicles. no response to date. *tr
ENGINE AND ENGINE COOLING - ENGINE
05/16/201086600
 Oil pump failed on 2004 landrover discovery at 66,000 miles. second oil pump failed at 86,000.
08/27/2008440001
 2004 land rover discovery ii with 44k miles, under warranty, and recently serviced at dealership, spontaneously caught fire, while unoccupied, and turned off, to the point of complete destruction of engine & front end, did not destroy interior. extremely lucky that others were not hurt, or not driving at time of occurrence. *tr
EXTERIOR LIGHTING - BRAKE LIGHTS
02/06/200540102/05/2005
 Purchased a 2004 land rover discovery 2 se with 6 miles on it. 2 days after i bought it a neighbor noticed that the brakes lights stayed on constantly so that anyone behind me in traffic could not tell if i was stopping. i bought this car for safety for my 10 month old daughter since my other 2 cars have over 200,000 miles each. now it is parked in the driveway and i am back to driving my cars with 399,951 more mile than the brand new land rover. *jb
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
09/29/2005298431
 I had the tailgate of my land rover discovery open as i put in my car seats. the tailgate was open all of the way and in the locked position. my daughter stood at the tailgate looking into the rear of the car. a combination of me moving in the car and the wind, the door began to close. the door is very heavy and the momentum even made it heavier as the car was on a slight decline. the door did not stay in the locked position and began to swiftly close. my daughter's head is right above the closing of the door. if the door would have slammed, she would have had massive head injury and or possible worse, decapitated. it has done this many times. the door doesn't stay open. i have been hit myself and it has left huge marks on my body. the dealer said it was meant to be this way. i disagree, especially after tonight's incident which could have been fatal. *jb
POWER TRAIN - AUTOMATIC TRANSMISSION
05/17/2004800703/01/2004
 My name is jay hong and i am writing to you in regards to the service of a vehicle done recently at the land rover in encino, ca. on approximately may 17, 2004 my vehicle was dropped off in order for the transmission box to be replaced. nearly a week later i was told that the needed part was back ordered and was told that the vehicle had to be picked up immediately. i then expressed my concern to a service representative by the name of terri larocca, that due to the vehicle lunging forward at times and the possibility of getting into a collision, that i preferred that the vehicle be left there until the service was completely. i was told however that despite such occurrences, the vehicle cold not be left there and had to picked up. on approximately june 10, 2004, after being notified that the required part had come in, i dropped of the vehicle in order for the part to be replaced. the odometer reading was noted and the vehicle was taken in. however on june 14, 2004 the odometer showed an exceeded mileage of nearly sixty miles over the documented invoice. i notified the service department via telephone who only stated that the odometer must have been incorrectly documented and that the technician who had preformed the service, only had driven the vehicle no more than six miles. within one hour later, my brother went to the servicing department and spoke with trisha lucero who stated that she as well as other individuals were the ones who drove the vehicle for that exceeded mileage.*ak
SERVICE BRAKES, HYDRAULIC
12/17/2008385051
 Failure of antilock service brakes. defect first identified in march 2005, when hdc,abs,tc and red brake light came on. vehicle taken to land rover of wood bridge where they diagnosed a loose connector. these lights came on intermittently over the last several years, but went out on their own usually. in late 2008 the lights came back on and stayed on. car taken back to lr in dec. 17, 2008 with 38805 miles. failure of the abs modulator was diagnosed, and warranty coverage was denied, despite what was a failure to diagnose and correct the problem in 2005. repair was to be $3000 plus labor. i subsequently learned that there have been recalls issued for this problem and it appears the my vin number falls within the range. however lr refuses to cover this repair. i have made 2 attempts with customer service to have lr repair this defect under warranty coverage without success. i have also noted that there are other similar complaints for the same problem and lr continues to avoid their responsibility to have safe vehicles on the road. *tr
02/26/2010750001
 Failure of abs system while driving. 3-4 times per week while city driving the abs/hill descent/traction control warning lights and chimes come on. the system typically resets after stopping and re-starting the vehicle (sometimes requires neutral start to reset). this is similar to a failure i had in a 1999 model that required over $3,000 in repairs to replace a failed abs pump. land rover insists that there is no fault code left on the obc after these events, but all indications point to a systemic and on-going problem with the series of abs pumps used over the years. this seems to be an important safety system in the vehicle, but lr seems to have no interest in addressing it. *tr
08/15/2008600001
 I am the owner of a 2004 landrover discovery with approximately 60,000 miles on it. i have recently had intermittent failure of the abs modulator on my vehicle. the abs modulator controls the anti-lock brake system, the hill descent control and the traction control. when the abs modulator fails, those systems are no longer available. while turning off the vehicle and restarting the vehicle will reset the system, the abs modulator frequently occurs while the vehicle is moving. there is no warning for the failure, nor is there any pattern for the failure. the vehicle was in the dealer service center for this problem last week and this week and the diagnosis was for a replacement of the abs modulator. the abs modulator is a $2,800.00 part, with the total cost, including labor resulting in a bill for $3,500.00 to repair this safety issue. my family budget does not presently allow me to make this repair. in dealing the service center, i was informed that landrover is aware of the failure of the abs modulator and has issued at least 2 technical service bulletins for a less costly repair of same. however, i was informed that the success rate for those less costly repairs was exceedingly low. in conducting additional research on this topic, i found that this issue affects all landrover discovery's produced from 1999-2004, some landrover range rover models and some other landrover models. landrover refuses to address the issue and refuses to make the necessary repairs to make this important safety components of their vehicles reliable. it would seem the nhtsa is ideally suited to make this company address safety defects in their vehicles. please contact me should additional information be necessary. *tr
STEERING
12/15/200826916
 (1)initial new power steering rack/box leaked and replaced with refurbished steering box on 12/15/2008, auto mileage at 26,916. the new steering box which came with the new vehicle should not have failed so soon as well as at such a low mileage. (2)the refurbished steering box failed, leaked and replaced again on 4/5/2010 at mileage 34,142. (3) replaced refurbished steering box failed, leaked and replaced again on 6/25/2010, mileage 35,576. (4) after a week of steering box leakage, finally took the vehicle for service on 10/29/2010, mileage 37,605. replaced with a new (not refurbished) steering box this time on 11/15/2010. i have replaced the steering box 4 times total to date with low vehicle total mileage of 37,900. for service, i drive 100 miles each way and wait for the repair to be done. that takes all day. i am waiting for the new steering box to fail again any time soon.
STEERING - LINKAGES
10/01/20043680507/28/2004
 In less than 11,000 miles and less than 7 months, my vehicle has been serviced 5 times for the same problem (in addition to regularly scheduled maintenance and service). see below for detailed account of service visits for problems with the vehicle. milesdateinvoicedealershipcomplaintservice 368010/01/04w60531thousand oakshigh-pitched rattle sound in engine.renew jockey pulley. 550711/05/04lrcs9477south bayhigh-pitched rattle sound in engine and sluggishness.adjust throttle cable. 808412/23/04w66315thousand oaksloud rattle in engine.renew idler/ pulley assembly. 974601/25/05w68511thousand oaksengine rattle.renew pulley. 1066502/11/05w69771thousand oakshigh-pitched rattle sound in engine.power steering bracket replacement.
STRUCTURE - BODY
01/08/2013178000
 Tl- the contact owns a 2004 land rover discovery ii. the contact stated that while having the vehicle serviced by a private mechanic, it was discovered that the frame was perforated due to rust. the contact was also informed by the technician that the vehicle was unsafe to drive. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure and current mileages were 178,000. kmj
01/08/2013178000
 Tl- the contact owns a 2004 land rover discovery ii. the contact stated that while having the vehicle serviced by a private mechanic, it was found that the frame was perforated due to rust. the contact was also informed by the technician that the vehicle was unsafe to drive. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure and current mileages were 178,000. mh
SUSPENSION - FRONT
12/02/2008960001
 Just got off major highway and car started to vibrate uncontrollably and make a knocking sound and just stopped if a loud nose that sounded like the engine fell out. cars behind me swerved to avoid hitting me and two people stopped to pushed my car out of harms way. i had to have my car towed and the next day my mechanic told me the drive shaft fell out. this just happened this on 12/2/08 and i have not had it repaired as of yet due to the costly expense. *tr
TRACTION CONTROL SYSTEM
02/26/2010750001
 Failure of abs system while driving. 3-4 times per week while city driving the abs/hill descent/traction control warning lights and chimes come on. the system typically resets after stopping and re-starting the vehicle (sometimes requires neutral start to reset). this is similar to a failure i had in a 1999 model that required over $3,000 in repairs to replace a failed abs pump. land rover insists that there is no fault code left on the obc after these events, but all indications point to a systemic and on-going problem with the series of abs pumps used over the years. this seems to be an important safety system in the vehicle, but lr seems to have no interest in addressing it. *tr
VEHICLE SPEED CONTROL
07/27/2008680001
 Was stopped w/ brake applied, accelerator pedal accelerated without applying foot causing vehicle to race out of control at a high speed crashing into property and other vehicles. there was no brake pressure when i pumped the brakes to get it to stop. *tr

Car dealers selling


StateCityZipNamePhone
CAENCINO91436LAND ROVER ENCINO818-990-9870
CATHOUSAND OAKSLAND ROVER THOUSAND OAKS
MOCREVE COEUR63141PLAZA MOTOR COMPANY314-301-1701
NJPARAMUS07652PRESTIGE AUTO GROUP(201) 987-8900
SCCHARLESTON29407BAKER MOTOR COMPANY843-852-4000