Mercedes Benz 320e 2000
Model 320e made in 2000 by Mercedes Benz got 46 consumer complains. Consumer complaints with reference, among others things, to air bags, communications and digital instrument panel.
Model 2000
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 02/06/2007 | 78000 | 1 | 03/10/2004 |
| Tl*- the contact stated that while driving his 2000 mercedes e320 (78000 failure mileage), he noticed a crack on the dashboard around the air bag, on the passenger seat. the vehicle was kept in a heated garage at about 60 degrees. the vehicle will be taken to the dealer this week for a prognosis. | |||
| 07/23/2006 | 60000 | 1 | 01/01/2005 |
| Dt*: the contact stated, when the ignition was turned to start the vehicle, the right front and side airbags deployed. the air bags also deployed in the rear seats, where children were located. when the vehicle was towed to the service dealer, it was determined that the battery under the rear passenger seat had exploded, causing the air bag deployment. one injury was reported. | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 10/09/2006 | 67000 | 2 | 01/05/2000 |
| Dt*: the contact stated while driving 55 mph on the highway, the vehicle stalled without warning. it was maneuvered off the road and restarted. the vehicle stalled again at 55 mph. it was later towed to the dealer who determined the air bag sensor failed causing the engine to stall. the dealer replaced the air bag sensor. updated 10/31/2006 - *nm | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/19/2007 | 101000 | 3 | 01/09/2004 |
| 1) no indication prior to event 2) all 3 passenger side airbags deployed simultaneously at 70 mph with no provocation. no exterior damage to vehicle. no disruption in the road surface. no personal injuries resulted. car has been unusable while waiting for response from manufacturer. 3) vehicle was towed to a dealer and inspected by: insurer, dealer, regional office of manufacturer. no cause has been determined. no action has occurred for repair or replacement. manufacturer has been unforthcoming in disclosure of information on progress of customer assistance care (cac) file. *tr | |||
| 07/23/2006 | 60000 | 1 | 01/01/2005 |
| Dt*: the contact stated, when the ignition was turned to start the vehicle, the right front and side airbags deployed. the air bags also deployed in the rear seats, where children were located. when the vehicle was towed to the service dealer, it was determined that the battery under the rear passenger seat had exploded, causing the air bag deployment. one injury was reported. | |||
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| Without application windshield wipers/ warning: hazard lights/turn signals, and horn come on. also, when turning engine off trunk opens. dealer has seen vehicle 4 times and can't fix problems. *ak | |||
| DIGITAL INSTRUMENT PANEL | |||
| 05/18/2008 | 166000 | 1 | |
| Instrument cluster has defective pixels and cannot display clock and temperature. *tr | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||
| 10/14/2000 | 1 | 12/01/1999 | |
| Consumer was unable to start the vehicle, no lights would work, and the ignition key would not turn, a tow driver found that the negative battery cable was completely disconnected from the battery. *slc | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 1 | 07/01/1999 | ||
| Vehicle experiencing stalling, hesitation, leakage and noise, due to failure of the electronic circiut board inside the transmission. mjs | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 06/04/2000 | 1 | 06/01/2000 | |
| Faulty electrical wires. *ak | |||
| ENGINE AND ENGINE COOLING | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 07/15/2007 | 62000 | 1 | 10/31/1999 |
| Crankcase sensor failed suddenly causing lost power while on i-81 in willkes-barre, pa in heavy traffic. since on a downhill was able to get to side of road. was unable to restart car and had it towed off road by aaa. had car fixed at motorworld in wilkes-barre. *tr | |||
| 04/01/2000 | |||
| Fire originated in engine compartment. *ak | |||
| Without application windshield wipers/ warning: hazard lights/turn signals, and horn come on. also, when turning engine off trunk opens. dealer has seen vehicle 4 times and can't fix problems. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| EXTERIOR LIGHTING | |||
| 05/18/2008 | 166000 | 1 | |
| Brake light bulbs continue to blow out and the socket has burn marks. *tr | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| EXTERIOR LIGHTING - BACK UP LIGHTS | |||
| 01/29/2002 | 2 | 12/01/1999 | |
| Abs warning light comes on while driving. this problem occurred twice and both times the stop lamp switch was found to have caused the problem by the dealer. the first was on 01/19/01 with 9613 miles on the car. the second replacement was on 01/29/02 with 19175 miles on the car. *ak | |||
| EXTERIOR LIGHTING - HAZARD FLASHING WARNING LIGHTS | |||
| Without application windshield wipers/ warning: hazard lights/turn signals, and horn come on. also, when turning engine off trunk opens. dealer has seen vehicle 4 times and can't fix problems. *ak | |||
| EXTERIOR LIGHTING - TURN SIGNAL | |||
| Without application windshield wipers/ warning: hazard lights/turn signals, and horn come on. also, when turning engine off trunk opens. dealer has seen vehicle 4 times and can't fix problems. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 01/29/2002 | 2 | 12/01/1999 | |
| Fuel gauge indicates low fuel level when the tank is full and indicates full tank when there is no fuel. fuel sending unit replaced 2 times already. the first time on 02/01/00 with only 1064 miles on the car. the second time on 01/29/02 with 19175 miles on the car. a brief search on the internet found many other owners of mercedes-benz cars had similar fuel sending unit problem. however, mercedes-benz continues to say there is no problem with the fuel sending unit in their cars. *ak | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 01/29/2002 | 2 | 12/01/1999 | |
| Fuel gauge indicates low fuel level when the tank is full and indicates full tank when there is no fuel. fuel sending unit replaced 2 times already. the first time on 02/01/00 with only 1064 miles on the car. the second time on 01/29/02 with 19175 miles on the car. a brief search on the internet found many other owners of mercedes-benz cars had similar fuel sending unit problem. however, mercedes-benz continues to say there is no problem with the fuel sending unit in their cars. *ak | |||
| POWER TRAIN | |||
| 09/01/2009 | 43000 | 1 | |
| On turning the key in the ignition with foot on brake pedal, car started, immediately red-lined, and started shaking as the rpm limiter kicked in. the brake pedal was depressed, not the accelerator. removed foot from brake and visually confirmed correct foot placement before reapplying pressure to the brake pedal. during removal of foot from brake pedal to visually confirm, car continued to redline. turned engine off via key within 5-10 seconds of occurrence. verified that floor mat was not between the floor and the accelerator. engine restarted without incident. mentioned the occurrence to local mb dealership but no codes were found when car was taken in for routine service a few months later. it is possible that the accelerator was actuated slightly via the all weather mb floormats that had recently been installed in car migrating forward and getting wedged between the floor of the car and the bottom edge of the accelerator. the included alligator clips had not been installed with the floor mats. however, with the engine on and car in park, manually wedging the floor mat between the floor and the pedal did not duplicate the engine redlining. regardless, the clips were promptly installed after this occurrence and the floor mat has not migrated forward under the gas pedal since. it is unclear if the unintended redlining on starting the engine was due to the pressure of the floor mat between the floor and the accelerator or some other issue. either way, the unintended redlining has not recurred since. note: the web interface insists on offering headlight lens as the only option under equipment. the above has nothing to do with the headlight lens. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 02/02/2005 | 1 | ||
| Vehicle automatically shifted into lowest gear while driving, causing a dangerous condition, slowing the vehicle substantially in traffic. vehicle refused to shift into higher gear or reverse. towed to the dealership, who replaced shifter mechanism due to electronic failure, caused by spills. observation of the part showed no residue from any liquid. dealership said it happened all the time because the cup holder was right above the circuit board in the console and it was not sealed. stated the replacement part installed was improved to prevent this from happening again. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 02/02/2005 | 1 | ||
| Vehicle automatically shifted into lowest gear while driving, causing a dangerous condition, slowing the vehicle substantially in traffic. vehicle refused to shift into higher gear or reverse. towed to the dealership, who replaced shifter mechanism due to electronic failure, caused by spills. observation of the part showed no residue from any liquid. dealership said it happened all the time because the cup holder was right above the circuit board in the console and it was not sealed. stated the replacement part installed was improved to prevent this from happening again. *ak | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 12/26/2005 | 63000 | 2 | 10/29/1999 |
| Dt*: the contact stated when it rained water got inside the vehicle. it was taken to an independent repair shop where they applied a sealant to the side panel of the passenger's door. this r did not solve the problem. while being inspected by the repair shop a leak in the transfer case was discovered. no repairs have been made. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 01/29/2002 | 2 | 12/01/1999 | |
| Abs warning light comes on while driving. this problem occurred twice and both times the stop lamp switch was found to have caused the problem by the dealer. the first was on 01/19/01 with 9613 miles on the car. the second replacement was on 01/29/02 with 19175 miles on the car. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 09/19/2000 | 4 | 12/01/1999 | |
| The abs light has come on, the dealer finds no problems. *slc | |||
| 1 | 07/01/1999 | ||
| Abs brake system light came on. mjs | |||
| STRUCTURE - BODY - DOOR | |||
| 12/26/2005 | 63000 | 2 | 10/29/1999 |
| Dt*: the contact stated when it rained water got inside the vehicle. it was taken to an independent repair shop where they applied a sealant to the side panel of the passenger's door. this r did not solve the problem. while being inspected by the repair shop a leak in the transfer case was discovered. no repairs have been made. *ak | |||
| STRUCTURE - BODY - TRUNK LID | |||
| Without application windshield wipers/ warning: hazard lights/turn signals, and horn come on. also, when turning engine off trunk opens. dealer has seen vehicle 4 times and can't fix problems. *ak | |||
| SUSPENSION - FRONT | |||
| 08/07/2009 | 137000 | 1 | |
| Front end suspension due to spring perch went out. spring perch came off of wheel well. extensive front suspension repairs due to left front spring perch. old parts are with collision center that is fixing the issue. *tr | |||
| TIRES | |||
| 05/27/2000 | 1 | 12/01/1999 | |
| Continental general conti touring eco plus tire (p215 55 r16) experienced a leak on the side of the tire near the rim, causing the tire to go flat. *slc | |||
| TIRES - TREAD/BELT | |||
| 09/15/2005 | 70000 | 1 | 01/01/2005 |
| Dt: the contact owns a 2000 mercedes benz e320. the contact stated while driving the tread separated from driver's side rear tire. also, noticed a slight vibration while driving the vehicle. the contact did not notice any abnormalities on the tire before this happened. the contact did have the tires inspected before taking a trip. the inspector stated that the tires were good. however, the contact did not had the tires inspected to determine the cause of tread separation. has not contacted the tire manufacturer. *ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 06/21/2008 | 130000 | 1 | |
| The event involved my 2000 e320 sedan. i had driven to albuquerque and used my cruise control as usual - it was still on but not engaged. i entered kirtland afb, where i stopped at the guard shack to present my id and then started down wyoming street at 25 mph. suddenly, the accelerator was drawn down to the floor and the car accelerated like a rocket! i grabbed the wheel with both hand and stood on the brake pedal with both feet, almost stopping before i overtook and hit a pickup truck that had been three blocks ahead of me. no injuries. about $5000 damage to my car from engulfing the huge towbar on the truck (grill, hood, radiator, power steering control, etc. - actually no major damage). mercedes service people stated that they could find nothing wrong with the car to explain the spontaneous acceleration. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 12/01/2004 | 42690 | 2 | 09/07/2000 |
| Dt*: the contact stated the rear windows failed to operate without warning. the vehicle was taken to the dealership, where it was determined the window regulator fractured. the window regulators were replaced. the blower motor was replaced. updated 01/16/07. *jb the consumer discovered the reason why the windows fail as they do, is because they aren't used frequently. the clock was losing time, the stop light switch was defective and ultimately replaced. the horn was replaced, transmission fluid was leaking. the air mass senor was replaced, the coolant light illuminated, the consumer had trouble shifting the gear into reverse, the a/c was blowing hot air, the throttle valve was replaced, the consumer stated the engine had a loud valve train noise. updated 03/02/07. *jb | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 1 | 07/01/1999 | ||
| Center console mirror fell out of the console unit. mjs | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| Without application windshield wipers/ warning: hazard lights/turn signals, and horn come on. also, when turning engine off trunk opens. dealer has seen vehicle 4 times and can't fix problems. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 1 | 12/01/1999 | ||
| Consumer complains of the uncontrollably high speed of the windshield wiper after heavy rainfalls. *slc | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| GA | TUCKER | CAR CONNECTION | 678-382-1000 | |
| IL | NORTHBROOK | AUTOHAUS ON EDENS | ||
| MD | BETHESDA | 20814 | EURO MOTORCARS | 301-652-2968 |
| MO | CREVE COEUR | 63141 | PLAZA MOTORS | 314-301-1716 |
| PA | WEXFORD | BOBBY RAHAL MOTORS |