Mercedes Benz 320e 2002
Model 320e made in 2002 by Mercedes Benz got 11 consumer complains. Consumer complaints with reference, among others things, to digital instrument panel, engine and engine cooling and equipment.
Model 2002
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 06/30/2005 | 67000 | 1000 | 06/30/2005 |
| The pixels on the instrument cluster of the 2003 mercedes benz e320 failed, conveying garbled information or no information at all. i am the second owner that purchased the car in june 2005, and mercedes benz refused to repair it under the 3 year warranty, claiming the mileage, 87000, was too high for warranty repair. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 08/22/2007 | 88985 | 1 | 02/16/2002 |
| I was recently told that my 2002 mercedes-benz ml320 had an oil leak inside the engine and required a complete engine overhaul for $5,725.00. *tr updated 12-12-07. *kb updated *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 11/10/2001 | 25 | 10/30/2001 | |
| When applying gas from a stop, vehicle will hesitate and then stall. this has happened 25 times, dealer cannot find a cause. *ak dealer replaced mass air flow sensor, but problem still exists. manufacturer advised customer that customers who drive with two feet may experience some engine hesitation. *tt | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 01/25/2009 | 103000 | 1 | 01/01/2002 |
| Tl*the contact owns a 2002 mercedes benz 320e. while driving 50 mph, the contact heard a knocking sound underneath the vehicle. she drove the vehicle to her residence and the noise recurred three days later after the vehicle had been warmed up. the vehicle was towed to the dealer and they stated that the catalytic converter was defective and needed to be replaced. the vehicle has not been repaired. the manufacturer was notified and stated that they were not liable for the repairs. the current mileage was 103,200 and failure mileage was 103,000. updated 03/17/09. *lj when the consumer picked the vehicle up after having it serviced, it began to make a loud noise. the consumer returned to the dealer and was told the converter had gone bad. the consumer stated there was no noise prior to taking the vehicle in to the dealer. updated 03/17/09. *jb | |||
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||
| 07/01/2002 | 1 | ||
| The vehicle experienced a flat tire, the tire was replace with the spare that came with the vehicle and the lug nuts with the original tire, it appears that the spare tire uses different size lug nuts than the original wheel, as a result of using the incorrect lug nuts the brakes were damaged, there are no labels or warnings in the pocket guide stating to use the addition lug nuts provided when using the spare tire. nlm | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 12/28/2006 | 29400 | 1 | 03/07/2002 |
| My 2002 mercedes-benz e320 se has 29000 miles on it and out of warranty. on the dash in the lower right hand corner is the gear selection position indicator and clock module. in december the unit malfunctioned and is unreadable. i have tried to get someone to fix it but no one will do it because it's out of warranty. is there any recourse for me at this time? is this a first for mb? i am filing this report to alert others of this problem. thank you in advance. *jb | |||
| SERVICE BRAKES, ELECTRIC | |||
| 02/13/2010 | 79000 | 6 | |
| The vehicle accelerates when i am coming to a stop;this has happened about 5-6 times. on may 23, 09 i was almost stopped in a parking place and the car started bucking against my application of the brake and it was about 30 yards before the vehicle struck another vehicle and stopped. on feb.13 of this year i was stopping at a stop sign and the vehicle again started accelerating. placing the gear into neutral saved another crash. the speed of the vehicle at the time of the incidents has been only about 2 mph. i know that others like to claim confusion, driver error, etc. i am absolutely certain that such has not been the case and i have a passenger witness to these incidents and what i did the vehicle simply overpowers my attempts to brake and bucks like a wild horse. . i have had the vehicle examined by several garages and they say that w/o the ability to recreate the incident a diagnosis cannot be made. the incident 5- 29-09 did result in damages. newport beach police were called. the feb 13 2210 incident did not result in damages (unless you are including being terrified of a crash). *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 03/17/2003 | 1 | ||
| When applying brakes pedal exceeds to the floor,causing extended stopping distance. *ak | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 03/05/2003 | 1272 | 1 | 02/21/2003 |
| E320 4 matic (all wheel drive)2002. noise in the right front suspension when going over speed bumps, or a dip/incline in the pavement then coming back to normal level.*ak steering wheel makes noise when turning in warm weather mercedes benz has determined that the first problem noise is inherent in the design of their e320 4 matics and can not be repaired. this noise issue however does affect the resale of the car, and also can not be starmarked certificed by mercedes to be resold on their pre-owned used car lot. one of the starmarked areas is no noise issues coming from the suspension. the steering wheel noise is another inherent problem with all e320's. their attempt to fix it has not lasted. in both cases their is no determination as to whether either could cause an accident. the end result is that the owner will suffer when the car is to be traded in or sold to a third party. the value of the car is substantially reduced by these inherent defects that can not be corrected as proven. also their starmarked vehicle requirements would eliminate this car from being put for sale on their pre-owned lot due to the suspension noise not being able to be repaired. the other problem will occurr if the weather is warm and so therefore it could or could not be happening at the time of the sale. | |||
| STRUCTURE | |||
| 1 | |||
| Problems with instrument panel lighting.*mr it is impossible to read the temperature and odometer reading while driving in daylight. the consumer saw the 2003 model and the lighting has been changed. the consumer feels the 2002 model should be recalled. *nlm | |||
| SUSPENSION | |||
| 03/05/2003 | 1272 | 1 | 02/21/2003 |
| E320 4 matic (all wheel drive)2002. noise in the right front suspension when going over speed bumps, or a dip/incline in the pavement then coming back to normal level.*ak steering wheel makes noise when turning in warm weather mercedes benz has determined that the first problem noise is inherent in the design of their e320 4 matics and can not be repaired. this noise issue however does affect the resale of the car, and also can not be starmarked certificed by mercedes to be resold on their pre-owned used car lot. one of the starmarked areas is no noise issues coming from the suspension. the steering wheel noise is another inherent problem with all e320's. their attempt to fix it has not lasted. in both cases their is no determination as to whether either could cause an accident. the end result is that the owner will suffer when the car is to be traded in or sold to a third party. the value of the car is substantially reduced by these inherent defects that can not be corrected as proven. also their starmarked vehicle requirements would eliminate this car from being put for sale on their pre-owned lot due to the suspension noise not being able to be repaired. the other problem will occurr if the weather is warm and so therefore it could or could not be happening at the time of the sale. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | WALNUT CREEK | MERCEDES STEAD MOTORS | 925-937-1655 | |
| NC | FAYETTEVILLE | 28303 | VALLEY MOTORS INC | 910-487-0000 |
| NE | OMAHA | 68137 | MERCEDES-BENZ OF OMAHA | 4028912626 |