Mercedes Benz Clk320 2002
Model Clk320 made in 2002 by Mercedes Benz got 22 consumer complains as well as 9 service bulletins. Consumer complaints with reference, among others things, to air bags and digital instrument panel. Technical service bulletines regarding air bags and electrical system.
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| PB-91-60-53A | 02/27/2009 | 10028586 | Mercedes vehicle: the srs indicator lamp is illuminated and code b1058 and b2dbo are stored, replace the srs control unit. models 203 and model 209. model years unknown. *pe | 05/11/2009 | |
| ELECTRICAL SYSTEM | |||||
| PB-91-60-53A | 02/27/2009 | 10028586 | Mercedes vehicle: the srs indicator lamp is illuminated and code b1058 and b2dbo are stored, replace the srs control unit. models 203 and model 209. model years unknown. *pe | 05/11/2009 | |
| ELECTRONIC STABILITY CONTROL | |||||
| PB 42-45-98 | 03/28/2008 | 10025642 | Model 203 (c) series from production 8/1/01 to 2/1/03 and model 209 (clk) series up to production 2/1/03; esp visit workshop with fault code c1185. *pe | 08/27/2008 | |
| EXTERIOR LIGHTING - FOG LIGHTS | |||||
| 8210196 | 06/04/2008 | 8210196B | 10015377 | Revised repair procedure and additional applicable models. model 170, 202, 208 and 210 models. front fog lamp(s) inoperative. mercedes-benz. *tt model years: 1994-2004. updated 09/09/08. *pe | 07/15/2005 |
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| PB-82-10-376F | 02/06/2009 | 10028585 | Mercedes vehicles: the xenon or bi-xenon headlamp not functioning. a function description can be found in wis document gf8s.10-p-20010 (203), gf82.10-p-0003q (209); gf82.10-p-3002r (230). model years uknown. *pe | 05/11/2009 | |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| 470036 | 05/01/2009 | PB-47-00-36B | 10016670 | Mercedes: the fuel level indicated in the instrument cluster does not match the actual fill level. this may be caused by a fault in the fuel level sensor function chain: hydraulic and electrical lines and their connections, rear sam or in | 09/27/2005 |
| SEAT BELTS | |||||
| 40-P-052794 | 04/20/2012 | 10044222 | Mercedes benz: front or rear seat belt does not roll up correctly. dirt deposits on the seat belt guide due to soiled seat belt. also included models 169, f cell, 246, and 231. no model years given. *js | 05/23/2012 | |
| STEERING | |||||
| 20-P-053398 | 03/12/2012 | 10044181 | Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. no model years given. also included models 168 and 172. *js | 05/17/2012 | |
| STEERING - RACK AND PINION | |||||
| 462046 | 12/04/2008 | SB-46-20-46A | 10020460 | Play in the rack and pinion steering system. models 203, 209, 210, 211, 215, 220, 230. mercedes benz. *kb updated 5/13/09. *pe | 10/23/2006 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 04/25/2004 | 1 | 09/15/2002 | |
| I was the driver with seatbelt of the mb clk 430 2002 on a full stop on a red light at cor. bergen ave and jfk blvd jersey city when another driver from opposite direction crossed the yellow line,inner lane and hit me on the driver side full speed.the front ot side airbag did not inflate.he sped away. | |||
| DIGITAL INSTRUMENT PANEL | |||
| 05/27/2008 | 61000 | 1 | |
| 2002 mercedes benz 430 clk dash board information lights (led pixels) are dimming and going dark, thereby eliminating the ability to see driving data (e.g. speed, temperature, etc.). dealer states this problem is quite common (anecdotal information from the internet confirms this), and repair will cost approximately $1,500. *tr | |||
| 06/01/2007 | 1 | 02/18/2002 | |
| Instrument cluster malfunctions. *tr | |||
| 05/15/2007 | 55000 | 120 | 10/21/2001 |
| Tl*the contact owns a 2002 mercedes benz clk320. the contact stated that the digital instrument panel was dimming on the driver side of the vehicle. as time progresses, the panel becomes more dim. the dealer stated that the vehicle was no longer under warranty. the current mileage was 60,000 and failure mileage was 55,000. | |||
| 02/01/2007 | 54000 | 1 | 11/01/2006 |
| Tl*the contact owns a 2002 mercedes clk320. the lights for the gear indicator on the instrument panel failed. the dealer stated that he would he was responsible for the cost of the repair. the vehicle was not repaired. the failure mileage was 54,000, and the current mileage is 61,000. | |||
| ELECTRICAL SYSTEM | |||
| 04/10/2009 | 84000 | 1 | |
| Cluster recall for mb clk 430 2002 w208 comments: dear nhtsa rep., i own a 2002 mercedes benz clk 320 the vin# is:________. my concern is over its faulty display readouts that i hear many other owners are experiencing. the safety concern is that the left half of the display blank and it is impossible to read. it's hazardous as i have to squint to read the display which takes my eyes off the road longer that they should be. as part of this cluster, the temperature pixels and the gear selection pixels, which leads me at times to incorrectly down shift not knowing if i am in 1st, 2nd, 3rd or 4th gear, are hardly functional which has been mainly unreadable for some time now. i went to the mb dealer and requested to fix this issue and found out that the only way is to change the part, but this part is close to u$1,200 including labor. this is a safety issue and needs to be taken care of. as i stated before i am not the only one complaining about it, so i think you should consider a recall on this. thank you for your attention. from nhtsa web site. *tr | |||
| 08/06/2006 | 42000 | 1 | 09/29/2001 |
| When driving on rte 6 in hyannis, massachusetts in my mercedes clk 430 (the drop down options only include clk 320) , the battery alternator light went on on the dashboard. within seconds the entire car shut down at high speed. fortunately there was no one in the right lane and i was able to pull over with a very hard stop onto the shoulder. the local dealership said that there was an open recall on my car for precisely this problem. i called the manufacturer to find out why i never received a recall notice. they claimed there was no recall for this problem but instead a service bulletin was issued and that, under this circumstance no notices were required to be sent to the car owner. the rationale was that this was not deemed a safety issue. i fail to understand how the possibility of a total shut down of the car could not be deemed to be a safety issue. i was told that the dealerships can voluntarily correct the problem if and when the car is brought in for service. if the car is not brought in the potential problem persists. the front of my car was damaged due to the hard stop. although the electrical problem has been repaired (the bumper has not) i have not yet picked up my car so i am unsure as to whether i will be charged for correcting the problem. i was led to believe by the dealer that i would not be charged sine this is a recall but the manufacturer said that might not be the case. *nm | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 09/06/2006 | 19000 | 3 | 08/11/2006 |
| I purchased a certified pre-owned 2002 mercedes benz clk320. within the first month of purchase i began to have problems with the amplifier which was later discovered after being replaced 3 times getting wet whenever the car became wet. resulting in a crackling and popping sound ultimately leading to complete failure of the audio system. after complaining to the dealer where i purchased the vehicle, i was refered to a mercedes benz repair shop. they claimed to not be able to find the problem after wetting the car which was a lie upon washing the vehicle shortly after recieving the back from the repair shop. ultimately the audio system had castrophic failure which resulted in a very load sqealing sound which blew out the amplifier the left door speaker and my ear which has resulted in permanent ringing in my ears, and hearing loss which has cost me to date nearly $4000.00 dollars in medical bills and has permanently altered my life affecting my ability to sleep, finished school and deppression. this was my celebration car for working hard to get into my current field as a computer specialist for the dod. i now have to take sleeping aids to get to sleep. and god forbid if i wake up during the night because going back to sleep is nearly impossible. i had no idea this was an issue with mercedes benz vehicles but further investigation on the internet has led me to a couple of websites of audio repair shops in florida and california which show this is a national problem. mercedes benz ultimately discovered it was defective drain plugs directly over the amplifier which allowed water to leak directly onto the amplifier when the car gets wet including with morning dew which the water drains directly onto the amplifier. the amplifier blew up while driving to work and fortunenately for me no other person was injured as i had to pull over because i thought the car was going to explode; the sound was that load. the car had a little over 19,000 miles when this occured | |||
| ENGINE AND ENGINE COOLING | |||
| 06/16/2008 | 59000 | 1 | |
| I was driving up the mountain home ,the gas pedal gave out. i set the cruise control on and drove an hour home. when i got home i looked under the hood and came to see that the throttle cable had came detached. the car only has 59,000 miles on it. this is the first time it has happened to me. i called mercedes-benz customer care number to see if there is a safety recall on this ,they saidno but they could arrange a tow back to las vegas at my expense and they can check it out to see if they would be able to do anything for me. i would think they would tow and fix it without any expense to me for this sounds like a huge safety issue, i did come very close to an accident the car behind me almost rear ended me and i could not get over to the right due to other vehicles to the right of me. i hope someone could bring this to the attention to the right people. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/16/2003 | 14862 | 3 | |
| Vehicle was towed three different occasions due to the check engine light illuminating. *ph the dealer has not been able to permanently correct the problem. they replaced the conductor plate, 2 rings on the connector, trans pan and valve body. the passenger side door never closed properly the first time. it had to be slammed to ensure it was closed. the vehicle was taken to the dealer. the consumer was told it was fixed, however it was not. the seat belts don't seem to provide much protection as they are loose and slip off the consumer's shoulder while driving. (nar) | |||
| EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH | |||
| 12/15/2001 | |||
| While driving noticed that neither of high/low beams work properly. repaired on several occasions, however vehicle continues with same problem. dealer has been notified.any additional information feel free to add. *ak | |||
| FUEL SYSTEM, GASOLINE | |||
| 06/16/2008 | 59000 | 1 | |
| I was driving up the mountain home ,the gas pedal gave out. i set the cruise control on and drove an hour home. when i got home i looked under the hood and came to see that the throttle cable had came detached. the car only has 59,000 miles on it. this is the first time it has happened to me. i called mercedes-benz customer care number to see if there is a safety recall on this ,they saidno but they could arrange a tow back to las vegas at my expense and they can check it out to see if they would be able to do anything for me. i would think they would tow and fix it without any expense to me for this sounds like a huge safety issue, i did come very close to an accident the car behind me almost rear ended me and i could not get over to the right due to other vehicles to the right of me. i hope someone could bring this to the attention to the right people. *tr | |||
| LATCHES/LOCKS/LINKAGES | |||
| 06/16/2008 | 59000 | 1 | |
| I was driving up the mountain home ,the gas pedal gave out. i set the cruise control on and drove an hour home. when i got home i looked under the hood and came to see that the throttle cable had came detached. the car only has 59,000 miles on it. this is the first time it has happened to me. i called mercedes-benz customer care number to see if there is a safety recall on this ,they saidno but they could arrange a tow back to las vegas at my expense and they can check it out to see if they would be able to do anything for me. i would think they would tow and fix it without any expense to me for this sounds like a huge safety issue, i did come very close to an accident the car behind me almost rear ended me and i could not get over to the right due to other vehicles to the right of me. i hope someone could bring this to the attention to the right people. *tr | |||
| OTHER | |||
| 12/05/2002 | 1 | 03/01/2002 | |
| My major concern is with regard to the failure of abs and traction control while driving in the snow during the snow storm on dec 5th. these systems are supposed to provide a layer of safety in these conditions. when i contacted mercedes roadside assistance, they informed me that the sensors must have gotten wet and therefore made the system inoperable. then does this mean that there is an inherrent design problem with this vehicle. i hope you will take a look into this problem, before anyone else has to go through a nightmare driving situation as i had to. that i did not get into an accident is a miracle. however someone else may not be so lucky. dt | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/05/2002 | 1 | 03/01/2002 | |
| My major concern is with regard to the failure of abs and traction control while driving in the snow during the snow storm on dec 5th. these systems are supposed to provide a layer of safety in these conditions. when i contacted mercedes roadside assistance, they informed me that the sensors must have gotten wet and therefore made the system inoperable. then does this mean that there is an inherrent design problem with this vehicle. i hope you will take a look into this problem, before anyone else has to go through a nightmare driving situation as i had to. that i did not get into an accident is a miracle. however someone else may not be so lucky. dt | |||
| SEAT BELTS | |||
| 12/16/2003 | 14862 | 3 | |
| Vehicle was towed three different occasions due to the check engine light illuminating. *ph the dealer has not been able to permanently correct the problem. they replaced the conductor plate, 2 rings on the connector, trans pan and valve body. the passenger side door never closed properly the first time. it had to be slammed to ensure it was closed. the vehicle was taken to the dealer. the consumer was told it was fixed, however it was not. the seat belts don't seem to provide much protection as they are loose and slip off the consumer's shoulder while driving. (nar) | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 11/23/2001 | 3 | 10/17/2001 | |
| This vehicle was not even one month old when i began experiencing major problems such as seat broken, side mirror broken, suspension/alignment off, excessive tire wear, rear hydrolic body mounts leaking and defective. within the first year, i had the vehicle in the shop over 12 times. mercedes will not settle with me and i continue to have major problems. i filed for the lemon law but has taken over a year and is still not resolved.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 12/05/2002 | 1 | 03/01/2002 | |
| My major concern is with regard to the failure of abs and traction control while driving in the snow during the snow storm on dec 5th. these systems are supposed to provide a layer of safety in these conditions. when i contacted mercedes roadside assistance, they informed me that the sensors must have gotten wet and therefore made the system inoperable. then does this mean that there is an inherrent design problem with this vehicle. i hope you will take a look into this problem, before anyone else has to go through a nightmare driving situation as i had to. that i did not get into an accident is a miracle. however someone else may not be so lucky. dt | |||
| STRUCTURE - BODY - DOOR | |||
| 12/16/2003 | 14862 | 3 | |
| Vehicle was towed three different occasions due to the check engine light illuminating. *ph the dealer has not been able to permanently correct the problem. they replaced the conductor plate, 2 rings on the connector, trans pan and valve body. the passenger side door never closed properly the first time. it had to be slammed to ensure it was closed. the vehicle was taken to the dealer. the consumer was told it was fixed, however it was not. the seat belts don't seem to provide much protection as they are loose and slip off the consumer's shoulder while driving. (nar) | |||
| TIRES | |||
| 11/23/2001 | 3 | 10/17/2001 | |
| This vehicle was not even one month old when i began experiencing major problems such as seat broken, side mirror broken, suspension/alignment off, excessive tire wear, rear hydrolic body mounts leaking and defective. within the first year, i had the vehicle in the shop over 12 times. mercedes will not settle with me and i continue to have major problems. i filed for the lemon law but has taken over a year and is still not resolved.*ak | |||
| VEHICLE SPEED CONTROL | |||
| 06/16/2008 | 59000 | 1 | |
| I was driving up the mountain home ,the gas pedal gave out. i set the cruise control on and drove an hour home. when i got home i looked under the hood and came to see that the throttle cable had came detached. the car only has 59,000 miles on it. this is the first time it has happened to me. i called mercedes-benz customer care number to see if there is a safety recall on this ,they saidno but they could arrange a tow back to las vegas at my expense and they can check it out to see if they would be able to do anything for me. i would think they would tow and fix it without any expense to me for this sounds like a huge safety issue, i did come very close to an accident the car behind me almost rear ended me and i could not get over to the right due to other vehicles to the right of me. i hope someone could bring this to the attention to the right people. *tr | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 11/23/2001 | 3 | 10/17/2001 | |
| This vehicle was not even one month old when i began experiencing major problems such as seat broken, side mirror broken, suspension/alignment off, excessive tire wear, rear hydrolic body mounts leaking and defective. within the first year, i had the vehicle in the shop over 12 times. mercedes will not settle with me and i continue to have major problems. i filed for the lemon law but has taken over a year and is still not resolved.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | SAN LUIS OBISPO | 93403 | KIMBALL MOTORS | (805)543-5752 |
| IL | ARLINGTON HEIGHTS | MARK MOTORS | ||
| MD | ANNAPOLIS | MERCEDES BENZ OF ANNAPOLIS | ||
| NJ | PARAMUS | 07652 | PRESTIGE MOTORS | |
| VA | ALEXANRIA | 22310 | SELECT AUTO IMPORTS | 7039719100 |