Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - HEADLIGHTS
12/01/1997
 The headlights flickered on a few occassion and then later they went off and on. this was very dangerous because you couldn't drive the car for fear the lights would go out and you would create or be in an accident. the problem went away for a few months until my brother borrowed the car for a week and the problem returned . it was very bad that week. the lights went out at least once everyday. i changed the headlight bulb and checked the grounds, the wiring system for loose wire. i couldn't find anything. i went to the part store to inquire if they had any idea what could be wrong and they said is it a ford product. i said yes and they said ford had a problem with the light switches. i couldn't imagine anything as serious as this problem which they classified as a know problem and no corrective action was taken. i changed the light switch and the problem was corrected. i can't imagine a defect more dangerous than having your headlights go out while driving at night. *ak
307/01/1997
 Husband is a mechanic and said numerous cougars have come in with same problem. i feel your headlights flashing while driving could cause an accident. confusing others drivers, along the driver him/herself not being able to see. *ak
08/05/19981
 Consumer complained that the lenses on headlights are badly discolored, which causes poor visibility at night while driving. consumer complained that the dealer would not sell the lenses unless the consumer would buy the whole lighting kit; costing approximately 355.00 dollars. *ak *slc
 The plastic lenses in the headlights have deteriorated to a cloudy light yellow condition. the light has gradually lessoned to the point that at night, high beams are necessary in order to see the road. *ak