Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/10/200449000108/01/1994
 After starting the vehicle the consumer heard a loud beeping noise coming from the passenger side air bag compartment. dealership was notified, but did not resolve the problem. *ak *nm
10/06/1999103/01/1994
 This accident occurred at a stop light. my vehicle was stopped,but somehow the vehicle struck the back of a 1986 pickup truck. the sun was very low and there was apossibility that my judgement was impaired. the damage to the truck was minimal $350. my small dg was struck by the airbag which exploded on both sides with a force that knocked me out and injured him severely. he died 5 days later after doing everything possible to save him. his neck was snapped, and he had internal injuries. the front damage to my car was not that great and could have been repaired. i hardly touched the truck. my concern is were the airbags defective the damage to the inside of my car was enough to total the car. i need to know if this happened before with the 1994 cougar xr7. i have heard several comments concerning the safety of this particular model, and i am concerned as i really do not know how this accident happened and why the airbags exploded as they did. i have to say this was a devestating xperience to me, and one i hope never happens to anyone. the car actually exploded inside and i thought the car had blown up with all the smoke it made. the way that the bag exploded broke out the front windshield in 2 places, broke the rear view mirror, broke the driver visor overhead, broke the passenger seat, and cracked the entire dashboard in half where it exploded out. this damage was why the insurance company totalled the car.
09/07/199809/22/1995
 I just think that if a cheviey taho and a chevie van hit a mercury cougar at a stop sign at the speed over 55mph and pushes my cougar 5 feet sidways in the corner of my frunt end the airbage's should have imploded ???
05/22/1996
 Reported by police officer. the vehicel had a fire in the steering column due to the airbag deployment. please describe. *ak
AIR BAGS - FRONTAL
04/14/20000
 Consumer had a front end collision, and neither air bag deployed. driver sustained head injury. *ak
08/27/1999
 While driving at 35 mph consumer had a head-on collision with another vehicle, and neither of the airbags deployed. *ak
07/29/1999
 While driving at 10 mph rear ended a parked vehicle. upon impact, driver's side and passenger's side air bags didn't deploy. also, seat belts didn't restrain the consumers from hitting the windshield. *ak
05/23/1999
 The vehicle slid head-on into a guardrail at about 35 to 40mph and neither driver's or passenger's side airbags deployed. dealer has not seen. *ak *ml
10/14/1996
 Consumer was in an accident, head on the air bag deployed but there was a burning smell and smoke that was released. please describe .*ak