Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||||||||||||
| 04V421000 | FORD MOTOR COMPANY | from 05/25/1999 to 11/30/2001 | V (Vehicle) | 88600 | 04/16/2004 | MFR | FORD MOTOR COMPANY | 08/30/2004 | 08/30/2004 | |||||||
| Defect Summary | On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block, the flow of fuel to the engine. | |||||||||||||||
| Consequence Summary | This may cause engine hesitation, loss of power, surging, and other similar symptoms. over time, the filter may become sufficiently blocked to cause the engine to stall, which could result in a crash. | |||||||||||||||
| Corrective Summary | This action is deemed a safety improvement campaign and is not being conducted under the safety act. all owners will be notified of the problem, and dealers will replace the fdm with a new design at no charge if the owner reports that the vehicle exhibits any of the identified symptoms. the free replacement will be available for a period of 10 years following the original purchase of the vehicle, with no mileage limit. the campaign began on april 16, 2004. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 04n02.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||||
| 98153 | 08/03/1998 | 609544 | Frequent shutoff of the fuel handle when filling the fuel tank. ak | 04/03/2000 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| 01M04 | 06/01/2001 | 622686 | In the vehicles covered by the additional coverage program, the fuel pipe flapper valve may stick which could result in slow fill and frequent fuel filler nozzle shut-off. *tt | 10/22/2001 | |
| 14516 | 01/01/2000 | 620469 | Vehicles built before jun 21, 2000, an improved fuel filler tank grommet is now available for service. *tt | 08/09/2001 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING | |||||
| 14516 | 12/01/2000 | 616850 | Information on improved fuel tank filler pipe grommet. *tt | 03/14/2001 | |
| FUEL SYSTEM, OTHER | |||||
| 0398 | 05/12/2003 | 10002780 | Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457. *tt | 09/17/2003 | |
| 14971 | 06/01/2001 | 622767 | Some vehicles built through 02-01-2001 may exhibit the fuel level indicator intermittently dropping to empty withfuel in the tank. *tt | 10/22/2001 | |
| 14837 | 04/01/2001 | 619323 | Information on vehicles exhibiting a fuel level indication intermittently dropping to empty with fuel in the fuel tank. *tt | 05/23/2001 | |
| FUEL SYSTEM, OTHER - DELIVERY | |||||
| 04N02 | 05/01/2004 | 10007005 | Engine hesitation, loss of power, surging, and other similar symptoms as a result of contamination of the fuel pump. this program extends the coverage of the fuel delivery module (fdm). *tt *mj | 05/21/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 04/16/2012 | 88700 | ||
| Tl-the contact owns a 1999 mercury cougar. the contact stated that while driving 70 mph, the vehicle became hesitant to acceleration attempts before stalling. the check engine light illuminated after the failure occurred. the contact was able to restart the vehicle as it returned to normal function. the vehicle was taken to a local mechanic who performed a diagnostic and located the failure at the fuel pump. the mechanic advised that the fuel pump was not receiving the correct fuel level. the failure mileage was 88,700 and the current mileage was 88,800. kmj | |||
| 04/16/2012 | 88700 | ||
| Tl-the contact owns a 1999 mercury cougar. the contact stated while driving at 70mph the vehicle loses acceleration, and stalled. the check engine light illuminated after the failure occurred. the contact was able to coast the vehicle onto the road shoulder, turned the vehicle off for a moment, and the vehicle returned to normal function. the vehicle was taken to the local mechanic who performed a diagnostic, which located the failure and the fuel pump, was not receiving the correct fuel level,and caused the vehicle to lose power and stall. the failure mileage was 88,700 and the current mileage was 88,800. li | |||
| 02/01/2011 | 125000 | ||
| Tl-the contact owns a 1999 mercury cougar. the contact stated that the check engine light illuminated upon starting the vehicle. in addition, the engine exhibited a loss of power. the vehicle was taken to an independent repair shop and the contact was informed that the catalytic converter needed to be replaced. the vehicle was repaired. the failure recurred approximately eleven months later. the vehicle was taken back to the repair shop and the contact was informed that the same repairs would be needed. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure mileage was 125,000. kmj | |||
| 02/01/2011 | 125000 | ||
| Tl-the contact owns a 1999 mercury cougar. the contact stated that the check engine light illuminated upon starting the vehicle. in addition, the engine exhibited a loss of power. the vehicle was taken to an independent repair shop and the contact was informed that the catalytic converter needed to be replaced. the vehicle was repaired. the failure recurred approximately eleven months later. the vehicle was taken back to the repair shop and the contact was informed that the same repairs would be needed. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure mileage was 125,000. sm. | |||
| 06/26/2010 | 99750 | ||
| 1999 mercury cougar - right fuel tank strap failure. while traveling at highway speed, i suddenly heard a noise of something metallic slapping against the underside of the vehicle. after pulling over to investigate, i discovered that the right side fuel tank strap had completely corroded thru and had broken, allowing the fuel tank to drop down slightly on the passenger side. once i was able to jack up the car to examine, i discovered that the coating on the metal strap had cracked off and that the metal strap was corroded so badly that the metal strap had torn from the weight of the fuel tank, allowing the strap to drop to the pavement. i replaced the strap with a universal replacement strap because i was told that the item would be a special order item and that i could not be guaranteed as to when it would be received. to prevent corrosion of the replacement strap, i primed and painted it with a rust inhibiting paint. i fear that if i had backed up while the strap had been broken (if i had been unaware of the condition) that the strap could have caught on the pavement and been forced up into the gas tank, possibly puncturing it, or that the gas tank could have broken the remaining strap and ripped from the undercarriage of the vehicle, resulting in a potential fire condition. it concerns me that automakers are not required to use a stainless grade (non-corroding) material for critical items such as critical suspension components, brake lines, or in this case, fuel system related components, such as tank support straps. i have never heard of a car of this age having this type of problem but found thru my search online that failure of the right fuel tank strap seems to be a bit too common on the 1999+ mercury cougars. | |||
| 04/15/2009 | 100000 | ||
| Tl*the contact owns a 1999 mercury cougar. while driving 30 mph the vehicle started to surge back and forth and then the shut off. he had to wait approximately 15 minutes before he was able to restart the vehicle. he also stated that the vehicle would not accelerate beyond 25 mph without shutting off. the dealer stated that the fuel delivery module failed and advised him that the repair cost would be approximately $200. nhtsa campaign id number: 04v421000 component: fuel system, gasoline is related to the failure; however, the dealer stated that his vehicles identification number number was not included. the vehicle will be repaired at the owners expense. the failure mileage was 100,000 and current mileage was 105,000. | |||
| 07/15/2007 | 50000 | 1 | |
| I've got a repeatable failure that happens when i make a left turn or go up an incline while i have less than a quarter of a tank of gas in my vehicle. the car will lose power and start to stutter, and has completely stalled a couple times. i haven't had any parts replaced yet, but i found other people with this problem and an extended coverage program offered by the manufacturer that they say doesn't apply to my vehicle. this has also been nhtsa campaign id as well. according to the emails with customer service the program was for cars manufactured may 25, 1999 through november 30, 2001. my car was manufactured on may 24, 1999. i questioned if the one day difference in manufacture could actually exclude my vehicle, if my vehicle could actually be affected, and whether there was some way to tell if the affected part was installed in my vehicle (possibly by part number or serial number of the installed part). there are apparently at least several different parts (the pre extended program part, the bad part being replaced during the program, and the one replacing the bad part. i have requested but not been given a way to tell the difference between the different parts. *tr | |||
| 11/24/2007 | 121000 | 100 | |
| Tl*the contact owns a 1999 mercury cougar. the contact stated that the engine would hesitate and stall intermittently. the vehicle would also lose power and surge as if it would fail while driving. while driving uphill at 65 mph, the vehicle would appear sluggish and then operate normally again. the contact stated that the vehicle exhibited the same failures as described in nhtsa campaign id number 04v421000 (fuel system, gasoline). the dealer stated that there were no recalls, and the contact would be charged for a diagnostic. the purchase date was unknown. the current mileage was 126,325 and failure mileage was 121,000. | |||
| 10/26/2007 | 100000 | 50 | 04/02/2006 |
| Tl*the contact owns a 1999 mercury cougar. the vehicle would hesitate and surge without warning while driving between 45-65 mph. the vehicle has not been inspected by a dealer. the throttle control sensor and fuel filters were replaced; however, the failure continued. the manufacturer stated that the vin was not included in nhtsa campaign id number 04v421000 (fuel system, gasoline). the current and failure mileages were 100,000. | |||
| 09/01/2007 | 20000 | 2 | 11/01/1999 |
| Tl*the contact owns a 1999 mercury cougar. in 2003, the engine failed when fuel was present in the vehicle. the vehicle was towed to the dealer and repaired under warranty. currently, fuel is not able to enter into the engine. the vehicle will start and then shut off. a diagnostic test has not been performed on the vehicle. the contact stated that the vehicle has also had electrical failures, which caused the battery to fail four times in four years. the battery cable has been retightened several times and replaced once. the speed was unknown. the current mileage was 99,000 and failure mileage was 20,000. | |||
| 04/24/2007 | 1 | 04/01/1999 | |
| Recall of brake pressure control. ford service center states repair was done on 12-19-2000, but there is no records to confirm. in addition, the fuel system recall, ford states that there isn't one on my vehicle, however, my vechicle displays the same symptoms described under recall 04v421000 and the continuous check engine light. i have had all sensors repaired that came up in engine diagnostic testing . according to last test done, reads fuel is running lean but can't repair because no code appears for that to show where problem lies. i have had fuel system flushed to help remedy problem. still having issues. *tr | |||
| 06/15/2006 | 80836 | 1 | 04/01/2004 |
| Dt*: the contact stated the vehicle hesitated, stalled, lost power and backfired when the fuel tank reached a level of three quarters to one half full. the vehicle restarted immediately after it stalled. the contact discovered nhtsa recall 04v421000, concerning the fuel system online. the vin was not included in the recall. | |||
| 03/09/2006 | 55000 | 1 | 05/01/2001 |
| Dt*: the contact stated while stopped at a red light, the vehicle hesitated, a loss of power occurred and the vehicle stalled. there is a nhtsa recall, # 04v421000, regarding the fuel system. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. | |||
| 08/10/2005 | 50 | 03/30/2005 | |
| There is recall on mercury cougar 1999 v6 for a fuel filter that may cause hesitation, stalling, surging. over fifty times has this occurred nearly causing serious accidents over five times. the car has been given a tune up to eliminate that as the cause. the only other cause could be the fuel filter which has been recalled as per recall 04v421000 nhtsa. i have contacted ford and ford dealerships and they refuse to deal with the problem. if this has happened on other vehicles then it is the cause on this vehicle whether they want to admit to that or not. this needs to be fixed before someone gets seriously injured or killed. *nm | |||
| 09/01/2005 | 4 | 10/01/1999 | |
| I have had multiple problems since i purchased the car in 10/99. i have had the sun roof replaced once and now needs it again for the same reason; the track broke ($1000 to fix, $2000 if i go to the dealer). the ignition switch has been changed twice because it sticks (it need to be changed again). in 2/00 it started: whenever the car got cold, the car would either not turn on or would just shut down while i was driving. the car was brought to the dealer multiple times for the same problem. he changed numerous parts but was unable to resolve the issue, until a 2004 recall for something to do with the fuel system. about three years ago the engine light came on at which time the dealer replaced the catalytic converter. a few weeks later the engine light came on again at which time the dealer told me it was the head gasket. that, i had replaced by an independent mechanic and then still had to bring it back to the dealer to have the catalytic converter done a second time, and to have the computer reset to have the engine light shut off. anytime i have work done on the car, even just maintenance, the check coolant light or the engine light comes on and i have to bring it to the dealer to have it shut off. in 9/05 the coolant light illuminated and a day later the engine light came on, i brought the car to an independent mechanic who changed the overflow tank because he believed it to be a bad sensor. after fixing that, the engine light would not go off as well as one of my brake lights. he did multiple tests and determined that it is something electrical, unfortunately he could not pinpoint the exact cause of the electrical problem. for some reason those lights have gone off but i expect them come back on soon. *jb | |||
| 01/01/1901 | 4 | ||
| 1999 mercury cougar engine hesitates, losses power and bucks when attempting to accelerate. *ts the consumer took the vehicle to the dealer after having the vehicle for 4 days, they still had not made a determination as to what was causing the engine to hesitate. the consumer took the vehicle to a local mechanic and was told the catalytic converter needed to be replaced, however after the replacement the problem continued. the consumer took it back to the mechanic and the inlet manifold runner control was replaced, but that did not resolve the problem either. the consumer took it back again and was told they had no clue as to what the problem was. after doing some research , the consumer came across a bulletin which described the problem he was experiencing and a resolution, which was a defect in the fuel delivery module. the consumer discovered the vehicle identification number was not included in the program.*jb | |||
| 05/05/2003 | 78000 | 05/15/2002 | |
| When making a left hand turn and a half a tank of fuel or below, the engine misfires and almost stalls out, this presents a hazard when making a left-hand turn with oncoming traffic coming. the fuel system has been checked and seems to be operating fine. *nlm | |||
| 1 | 07/01/1998 | ||
| Passenger's seat will not lock in place unless seat is positioned all way to the back closely to rear seat . *ak consumer states the seat if unlocked and moved foward will only relock when pushed all the way to the rear, then seat can be adjusted and locked from any position, the problem is that you can not lock the seat if anything is placed behind the seat, in trying to lock the seat consumer states she has the crush her grandchild's feet in the car seat, consumer states there is a strong to light gasoline odor, also gas pedal will stick in up position and need strong push to release, door locks automaticcalylock and unlock at any time, the locks were finally replaced and consumer was given an extended warranty, consumer states radio goes out and the display disappears when it is hot.*jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 01/03/2006 | 1 | 08/01/1998 | |
| Dt: the contact stated there was nhtsa recall campaign 04v421000 regarding the fuel system delivery module. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin.*ak | |||
| 01/23/2005 | 65000 | 1 | 02/28/2002 |
| Recall 04v421000 concerning fuel delivery module. vehicle experienced intermittent hesitation, loss of power, and engine stalling when slowing down to a stop position. dealer was notified, and informed consumer that his vehicle was not covered under this recall.*ak | |||
| 04/17/2005 | 36000 | 1 | 04/27/1999 |
| Recall campaign 04v421000 concerning fuel system gasoline. delivery. i am experiencing these exact problems, which are believed to be present also, by my local dealer, where i showed the car to a mercury trained mechanic. however, ford/mercury (ron bluestein/ford executive offices, id # 2170, phone 800 521 4140) refused to cover repairs due to vin .i strongly disagree and fell that my car's safety was in question. on certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) could reduce, and eventually block the flow of fuel to the engine. this may cause engine hesitation, loss of power, surging, and other similar symptoms. sometime, the filter may become sufficiently blocked to cause the engine to stall, which could result in a crash. *ak | |||
| 11/24/1999 | 1 | 05/01/1999 | |
| Car died @ 50mph. control of car lost immediately. could barely get car off road! serious safety issue | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 02/13/2007 | 74000 | 1 | |
| While driving the vehicle @ 30 mph the car suddenly stalled out and i almost cause a very serious accident because the car would not steer nor brake. ford has a recall on the 1999 mercury cougar replacement program 04n02 but ford says my car is not included in this program. please help. *nm | |||
| 06/01/2006 | 15 | 06/01/1999 | |
| I would like to complain about my cougar. i cannot pass the il. emissions tests, due to the fact that the o2 sensors are defective. my engine light is constantly on. i have had my car serviced for the engine light, alone, 8 different times. eight! this is incredible. also, my car makes a loud screeching noise when i attempt to start it. -if it starts at all.- i have had my starter replaced twice. twice!!! this car is a lemon. nothing but a lemon. how could mercury sale such crap and get away with it. my drivers' license will be suspended because i cannot pass the emissions test. if i can even get my car to the testing facility. i have had the alternator changed, the fuel pump, the electrical wiring changed, sunroof, turning signal, even the radio was defective. i sincerely hope that there is a class-action lawsuit against mercury, because i will be the first one in line to sue. *nm | |||
| 12/08/2005 | 45000 | 2 | 07/01/1999 |
| I am the owner of a 1999 mercury cougar. i purchased the vechicle new and have maintained all service requirements. at this point, the vechicle still has less than 45,000 miles (i do not drive all that much). however, since purchasing this car i have had to replace twice the alternator and battery, all the brakes, tires, and now the fuel pump has gone out. i understand that there is a recall on the fuel pumps, so i contacted ford, but they informed me that my cougar is not in among those on the list. however, my car has the exact symptoms that are listed by ford; it stalls and will not run. in ford's statement, they indicate that they will replace the failed fuel pump, but they are not willing to do that for me. becuase of this failed fuel pump situation, i have had to have my car towed twice and have been stuck in some very inclement winter weather situations. i am now facing a $640 fuel replacement bill which i do not feel that i should have to pay given the current recall. i have never before complained about what i consider to be excessive repairs, but this latest failure has me livid. i do hope that others do not face this same situtaion and that ford will reconsider its position to not cover the cost of my fule pump replacement. *nm | |||
| 11/22/2005 | 165600 | 4 | 02/25/2000 |
| I was commuting to work in mountainous terrain and while traveling uphill, the car lost power and then the engine quit completely. i was barely able to roll the car out of the highway before another vehicle approached the blind curve from my rear and swerved to avoid the broken down car and myself. i conducted an internet search after finally getting the car restarted and returning to home that evening and discovered that ford motor co. had initiated a program to alleviate the symptoms the car was experiencing. although the car behaved exactly as described under the manufacturers description of potential problems(including surging, hesitation, loss of power, and engine stalling), i was told after contacting the selling dealer and ford that my car did not qualify for any assistance because it fell outside of the production window of the vehicles they had identified as having similar problems. this problem has recurred 4 times since the initial incident while driving on inclined surfaces but i do not attempt to drive the car on the mountain roads. the extended coverage program 04n02 is the program i referred to when contacting both the dealer and ford motor company. as a result of this, i am unable to use this car to commute to work and have resorted to the use of rental or borrowed vehicles. *jb | |||
| 04/29/2004 | 53555 | 1 | 05/01/1999 |
| The car stalled in the middle of the street and engine could not be started. it had to be towed in to the nearest dealership. diagnosis: fuel pump failure. cost: $500. two weeks later i found out that mercury had a recall on fuel pumps, however my vin number was not included in the recall. i suppose it's just a big coincidence that my car experienced the same exact symptoms and the fuel pump failed at the same time as the recall. mercury to this date has not reimbursed me the $500. *la | |||
| 05/02/2003 | 4 | 09/25/2001 | |
| There is a pin in my passenger door that falls out every few months or so. (about 3-5 times since it first happened) we just hold the door up and hammer the pin back into place when it happens and it stays for a few months. we've tried a few different kinds of clips to hold it in place to no avail. the door falls 1/2 way off and just hangs there. it hasn't happened while the car is moving...just when the car is parked and a passenger opens the door. the car was also sold to me with a bad bearing on the rear passenger tire...not sure if that's normal either around 40,000 miles. also, my fuel pump burned out around 46,000 miles...not sure if that's normal for a car or not. *ak | |||
| 04/21/2004 | 01/18/1999 | ||
| 21,210 miles-brake rotor and pad failure,sunroof inoperable,passenger window inoperable-warranty 47,823 miles-complete charging system failure-warranty trunk has never opened correctly from inside-no solution 87,000 miles- starter motor failed-$250 91,519 miles-2 radiator hoses failed-$240 93,000 miles-manual transmission failed, differential gears -$2440 now i am having problems with my fuel pump. throughout the life of this car there have been numerous problems cars don't receive until after 100,000 miles. in my eyes, it is simply a 100,000 mile lemon! *nm | |||
| 02/10/1997 | 1 | ||
| Fuel pump failure is similar to the one on the recalled focuses. i had my fuel pump fail on the highway going 70 miles an hour and was almost run over. after looking at some car forums i have come to find that this is not an uncommon problem for this car. some people have replaced this pump 2-3 times before breaking 100k miles. *nm | |||
| 40000 | 1 | ||
| While driving vehicle stalled. dealer told the consumer to keep the fuel tank at least half full until the fuel pump could be be replaced. *ak | |||
| 02/20/2003 | 33000 | 1 | 01/13/2003 |
| I own a 1999 mercury cougar. i just bought the car in january of 2003 with 32,000 miles on the car. two weeks after purchasing the car the alternator died, which is a common problem with this car, and the dealership replaced the alternator. but two or three weeks after that, my power sunroof broke, which is also a very common problem, and because the car was not under warranty anymore it cost me over $1200.00 with labor to fix. i have since learned that there are many cougar owners that have had the sunroof break because the 1999 and 2000 cougars were made with plastic rails that easily break. the 2001 and 2002 cougars were made with metal rails and work fine. the parts that you order now for the 1999 and 2000 cougars are metal, so my question is, why wasn't this a recall, and why should we all have to pay for a defective part that is very expensive and breaks only because it is poorly manufactured? when i bought the car i had no idea how much money i would have to put into fixing the stock parts, such as the alternator, sun roof, and fuel pump, and rear hatch door, which are also very common problems. *nlm | |||
| 09/23/2002 | 1 | 02/01/2000 | |
| Gas guage and digital mile readout fluctuating . sending unit possibly causing too much pressure in tank not allowing the input of gas into tank. nlm | |||
| 10/29/1999 | 3 | 10/01/1998 | |
| The fuel pump has failed twice already within 6 months, and today is another possible failure. twice while parked and once while driving the vehicle | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 4 | 11/01/1999 | ||
| I have taken my vehicle in 4 different times for the same problems. the car boags down and stalls while driving. this has caused me to stall in traffic several times. the problem has still not been fixed in the 4 times i've taken it in. not to mention all the other small things.constant rattle in the dash and windows, battery light stuck on, trunk will not unlatch, and the dash lights will surge even after i've had the dash replaced. i am very upset with this car and even more with the lack of service being provided by the dealership! | |||
| 11/19/1999 | 2 | 06/01/1999 | |
| Brand new vehicle that is 5 months old and has less than 8,000 miles with full gas tank and no warning what so ever suddenly the car shook, and sputtered the check engine light came on and the vehicle died and had to be towed. the vehicle was then at the dealer for 5 days and they determined it was the fuel pump and replaced it. four days after getting the vehicle back while alone in the car on the way home from work late in the evening, the car again suddenly started to sputter, and shake, the check engine light came on and then the car died again. will now have to be towed into the dealer again. it is unacceptable and frightening that we have a brand new vehicle which we are now without for the remainder of the thanksgiving weekend to go anywhere as the dealer is closed and have to worry whether or not will suddenly get stranded late at night because the vehicle fails without warning. this is not an acceptable situation. | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 07/20/2000 | 1 | 08/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| A seal around the gas tank swelled up so much that it broke, causing excessive amount of fuel to leak and spray everywhere.fire department was called . dealer replaced seal. *ak | |||
| Plastic molded gas tank is disintegrating, causing vehicle to stall when driven at speeds between 60-70 mph. vehicle has been bought back by manufacturer. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 40000 | 1 | ||
| When filling up the gas nozzle gas keeps shutting off, and its very difficult to put nozzle in and out of neck. *ak | |||
| 01/10/2002 | |||
| When refueling gas nozzle keep clicking off. dealer was not notified at this time. feel free to provide any further information.*ak | |||
| FUEL SYSTEM, OTHER | |||
| 01/10/2001 | 06/01/1999 | ||
| Oil filter combusted due to pressure. engine has been destroyed!!! car is a year and a half old with 24,500 miles. i have a number of problems that have occurred with this car. i have ignored due to they come and go. such as rattling noises from the trunk, cigarrette lighter is dead, gas gauge doesn't read properly all the time, lights illuminate for rear light out, airbags, coolant, next time start up car they are out??? i had a saturn for 5 years never had a problem. i have this cougar for a year and a half and look at all these problems. i am sorry a car that is a year and a half should not be getting a new engine!!!! i am extremely disappointed with mercury. i will never get another one again.*ak | |||
| FUEL SYSTEM, OTHER - DELIVERY | |||
| 07/06/2004 | 67000 | 1 | 02/12/1999 |
| Gas gauge has erratic operation (sometimes sticks on e or f and never accurate). car has hesitation. dealer indicated it was the fuel delivery module. ford/mercury issued recall in may 2004 on fuel delivery module for this reason. my car was not in the recall and ford will not offer any assistance to have it repaired (approx $480 repair). *nm | |||
| FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM | |||
| 02/04/1999 | 8 | 12/31/1998 | |
| Vehicle hesitation upon start up due to faulty fuel regulator and intake gaskets. *mjs | |||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - MOUNTING | |||
| 40000 | 1 | ||
| There is a recall on the gas tank as being loose. this is causing the nozzle not to go in smoothly, and the pump keeps shutting off. *ak | |||