Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
08/01/200570000102/01/2004
 Dt*: the contact stated the front passenger seat would not lock into place and moved around while the vehicle was driven. the vehicle has not been to a service dealer.
04/17/20044
 When installing the child seat in the rear seat, the consumer noticed that the rear seats incline which caused the child?s safety seat to incline. the consumer stated that, four child seats had been tried in the rear seat and they all had the same problem. please provide any additional information. *nm
03/29/20025
 Front passenger's seat moves forward while driving, dealer not notified yet. *ak consumer states that the passenger seat will not stay locked into position. when the vehicle comes to a stop, the seat will slide forward, no matter how light the brakes are applied. *scc
107/01/1998
 Passenger's seat will not lock in place unless seat is positioned all way to the back closely to rear seat . *ak consumer states the seat if unlocked and moved foward will only relock when pushed all the way to the rear, then seat can be adjusted and locked from any position, the problem is that you can not lock the seat if anything is placed behind the seat, in trying to lock the seat consumer states she has the crush her grandchild's feet in the car seat, consumer states there is a strong to light gasoline odor, also gas pedal will stick in up position and need strong push to release, door locks automaticcalylock and unlock at any time, the locks were finally replaced and consumer was given an extended warranty, consumer states radio goes out and the display disappears when it is hot.*jb
01/12/2000203/31/1999
 The drivers lumbar seat broke and was taken to the dealer for repair, that very evening the seat broke again. nlm
03/23/199902/01/1999
 The air conditioner was turned on. it failed to cool inside of vehicle, not working properly. the trunk fails to lock when closed. the locking mechanism is not holding the latch . would need to jiggle the ignition key in the switch before it starts. the passenger side seat slides back & forth without locking into place. while backing up vehicle, it would make loud noises from the front end near wheels. *ak
08/24/1999507/01/1999
 Car's warning light stayed on constantly, took in first time was told electricle wiring, had taken in 4 more times then break lights failed they explained it was mechanicle malfunction, passenger seat cable broke been waiting since 8/26/99 for replacement, cruise control stopped working, warning for coolant keep eluminating
 When the gas pedal is applied the seat moves slightly rearward, and when applying the brakes the seat moves slightly forward. dealer says its the seat tracks that need to be replaced. *ak
SEATS - FRONT ASSEMBLY - RECLINER
07/08/200690000204/22/2002
 1999 mercury cougar seat back failure during rear-end collision. cougar stalled on busy freeway ending in rear totaled car collision. the driver's seat went completely down and upon seats in the backseat. this was two defects. injuries were neck and back pains, three bumps to the head resulting in two black eyes. my advice to all 1999 cougar owners-get rid of the car, by way of junkyard-this is an extremely dangerous vehicle and one will not know until an accident happens. *nm
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
 The knob that adjust the heat for high or low is stuck on low. consumer states it is an electrical problem. please provide any further information. ts