Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 08E033000 | FEDERAL-MOGUL CHASSIS PRODUCTS | E (Equipment) | 6903 | 05/22/2008 | MFR | FORD MOTOR COMPANY | 04/14/2008 | 04/17/2008 | ||||||||
| Defect Summary | Federal mogul is recalling 6,903 aftermarket ball joint assemblies shipped between november 9, 2007 and march 26, 2008, which may have been packaged with incorrect nuts. the part numbers packaged with incorrect nuts are: k7147, k7329, k8683, and 104353. these parts were made for use on the various vehicles listed above. | |||||||||||||||
| Consequence Summary | The nuts included in the packaging for these ball joint assemblies are missing the intended prevailing torque (self-locking) feature. if the incorrect nut was to become loose, the joining members may loosen leading to a separation of the ball joint. this may result in loss of vehicle control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal mogul will notify owners and replace the parts free of charge. the recall began on may 22, 2008. owners can contact federal mogul at 877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joint assemblies and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 14491 | 11/01/2000 | 616547 | Some vehicles may exhibit a vibration at highway speeds. *tt | 03/02/2001 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 15241 | 01/01/2002 | 630024 | Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt | 04/11/2002 | |
| 15241 | 09/01/2001 | 625783 | Some vehicles may exhibit a noise that appears to come from the front wheel bearings. *tt | 12/03/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 04/25/2012 | 130 | ||
| When driven it jukes when u take off and when it shifts, and it makes a clunk noise when i him hit a bumb it is so bad my car goes the other way the rear end. | |||
| 06/23/2000 | 7 | 02/01/2000 | |
| 1999 mercury cougar has problems with the speakers, battery equipment, brake equipment and instrument cluster.***no answer required***. *mr the vehicle pulled to the right while driving. the consumer stated on a separate occasion while driving she noticed the vehicle had no brakes, the consumer was able to find a mechanic who determined all for rotors and pads needed to be replaced. the consumer stated the brake light did not illuminate. *jb | |||
| 09/20/2001 | 1 | 07/12/2001 | |
| There is a vibration followed with a squeaking noise in the front and rear of the vehicle while driving. *jg | |||
| 08/01/1999 | |||
| Vibration in steering wheel at 70-75 mph- dealer can't find any problem and tires and balance are ok. *ak | |||
| 1 | |||
| Vehicle experiencing excessive vibration. | |||
| 12/30/1999 | 1000 | 12/01/1999 | |
| The problem is not bad rotors/pads, i had the dealer turn the rotors and the problem subsided for a while. then a week later they returned. its a low grind/growling noise much different from low pads or no pad left. i have also noticed that alot of people on the net have also noticed the same problem. i just want the problem resolved.( dot number: tire size: 215/50r/16 ) | |||
| 01/01/2000 | 6 | 05/01/1999 | |
| Rear wheels of vehicle slide on snow or slush when traveling over 30 m.p.h or when making turns over 5 m.p.h. making vehicle very hard to control resulting in loss of control of vehicle.( dot number: tire size: 20560r15 ) | |||
| 08/29/1999 | |||
| While driving about 25mph something hit the windshield, causing both airbags to deploy. then, vehicle swerved and hit the curb. *ak | |||
| SUSPENSION - FRONT | |||
| 03/19/2001 | 1 | ||
| Bought car at dealer on 02/05/01 since then i've had to repair car on too many occasions. here some of the repairs i've had to do on this car ever since i bought it. on 3/01: brakes, 10/01: dealership replaced battery and performed a recall,12/01: dealership replaced alternator, 05/02: brake pads, 04/04: water pump belt, 09/04: replaced batter, 10/11/04: replaced alternator and belt, 10/14/04: replaced positive battery terminal, 12/04: replaced radio, 02/06: replaced motor mount, 01/07:replaced battery, 02/07: replaced strut, 02/08: replaced shock absorber, 10/08: replaced battery, 04/09: replaced bearing, transmission & anchor engine mount and don't have the date but also had to replace the windshield wiper motor. these repairs are what i have in receipts yet for example i have replaced the motor mounts more than once. currently the following areas of my vehicle do not function: the horn no longer works, cruise control is not functioning, the air conditioner no longer heats, & the brake light of my vehicle remained lit when the vehicle was on and now have failed to turn out (lamp socket is burnt). *tr | |||
| 04/21/2004 | 01/18/1999 | ||
| 21,210 miles-brake rotor and pad failure,sunroof inoperable,passenger window inoperable-warranty 47,823 miles-complete charging system failure-warranty trunk has never opened correctly from inside-no solution 87,000 miles- starter motor failed-$250 91,519 miles-2 radiator hoses failed-$240 93,000 miles-manual transmission failed, differential gears -$2440 now i am having problems with my fuel pump. throughout the life of this car there have been numerous problems cars don't receive until after 100,000 miles. in my eyes, it is simply a 100,000 mile lemon! *nm | |||
| 03/23/1999 | 02/01/1999 | ||
| The air conditioner was turned on. it failed to cool inside of vehicle, not working properly. the trunk fails to lock when closed. the locking mechanism is not holding the latch . would need to jiggle the ignition key in the switch before it starts. the passenger side seat slides back & forth without locking into place. while backing up vehicle, it would make loud noises from the front end near wheels. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 02/27/2001 | 1 | ||
| Control arm broke while drving in a parking lot. dealer/ manufacturer were notified at this time.*ak. *jg | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 09/09/2000 | 1 | 01/28/2000 | |
| While driving 20-25 mph and making a merge to right lane and due to strut breaking, causing steering to become inoperative, and resulting in a crash. ford was not willing to investigate the problem. *ak during the crash, the wheel and everything attached to the wheel came off. *yh | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 07/01/2004 | 73000 | 2 | 06/01/1998 |
| Driver's side wheel bearing has failed 3 times in 4 months. each time requiring the bearing to be replaced, as well as the brake pads and rotors. *ak | |||
| 05/29/2001 | 2 | 11/01/1998 | |
| First time my wheel bearings were replaced 08/30/00 under warranty.i think that wheel bearings shouldn't have to be replaced with such low milege. *ak | |||
| SUSPENSION - REAR | |||
| 09/19/2001 | 98000 | 20 | 09/19/2001 |
| My car is a lemon. have had a new engine put in it 2 times because the rods spun. i have had the brake lights fixed 3 times, the alternator replaced 3 times, new catalytic converters twice. new power steering. transmission done 3 times. theres definantly more i just cant think of alllllll my repairs on this 1999 cougar. i bought it used and it has now 98000 miles cause i drive out of state. *ak | |||
| 09/01/2001 | |||
| Vehicle shakes at speeds over 60 mph, dealer determined rear wheels should be replaced.*ak | |||
| 01/10/2001 | 06/01/1999 | ||
| Oil filter combusted due to pressure. engine has been destroyed!!! car is a year and a half old with 24,500 miles. i have a number of problems that have occurred with this car. i have ignored due to they come and go. such as rattling noises from the trunk, cigarrette lighter is dead, gas gauge doesn't read properly all the time, lights illuminate for rear light out, airbags, coolant, next time start up car they are out??? i had a saturn for 5 years never had a problem. i have this cougar for a year and a half and look at all these problems. i am sorry a car that is a year and a half should not be getting a new engine!!!! i am extremely disappointed with mercury. i will never get another one again.*ak | |||
| 1 | 01/01/1999 | ||
| When driving at low speeds consumer noticed a noise coming from the right rear of vehicle which causes driver destruction. consumer has contacted dealer, dealer unable to determine the cause of the problem. *ak | |||
| 05/01/1999 | |||
| Rattling, clinking noise in rear of vehicle when hitting pothole or making turns. *ak | |||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||
| 01/01/2002 | 02/10/2000 | ||
| I have had numerous problems with my '99 cougar such as, failure of my pat system and computer system. i have had problems with my brakes which they can't seem to figure out the problem. i have had my starter replaced twice. i have had defects in several sensors, which is not under warranty that i had to pay a good amount of money for them to repair. my fan has even blown out. there is a burning smell whenever i turn on my heater that none of the dealers can't seem to smell. i also had to purchase a new radiator. when my computer went out my car was still under warranty but they made me pay for the repairs, parts, and labor out of my pocket. this is not all. the list goes on and on. i have complained to the dealership, ford motor co. and even had someone from ford to investigate all of the problems i've had with my vehicle. they have been rude to me on several occasions, especially when i had questions about the repairs of my vehicle. something needs to be done about this. i would not recommend the purchase of a mercury cougar to anyone. | |||