Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
11/28/201283000
 Tl- the contact owns a 2000 mercury cougar. the contact stated that the check engine warning light illuminated on the instrument panel. the vehicle was taken to the dealer and was the contact was told that the fuel delivery modules needed to be replaced. the contact asked about nhtsa campaign id number: 04v421000 (fuel system: gasoline), but was told that the vehicle was not included in the recall. the vin was not available. the failure and the current mileage was 83,000.pmb
11/28/201283000
 Tl- the contact owns a 2000 mercury cougar. the contact stated that the check engine light illuminated on the instrument panel. the contact took the vehicle to the dealer and was told the fuel delivery modules needed to be replaced. the contact asked about nhtsa recall campaign id number: 04v421000 (fuel system: gasoline), but was told the vehicle was not included. the vin was not available. the failure mileage and current mileages were 83,000.rl
11/20/2012100000
 Tl* the contact owns a 2000 mercury cougar. the contact stated that the vehicle failed to start. the contact was able to start the vehicle after several minutes. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic advised the contact that the fuel pump would have to be replaced. the contact referenced nhtsa campaign id number: 04v421000 (fuel system, gasoline) that could have been related to the failure. the manufacturer was made aware of the failure and advised the contact that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000.
11/20/2012100000
 Tl- the contact owns a 2000 mercury cougar. the contact stated that the vehicle failed to start. the contact was able to start the vehicle after several minutes. the vehicle was taken to an independent mechanic for diagnostic testing. the mechanic advised the contact that the fuel pump would have to be replaced. the contact referenced nhtsa campaign id number: 04v421000 (fuel system, gasoline) that could have been related to the failure. the manufacturer was made aware of the failure and advised the contact that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. kmj
11/20/2012100000
 Tl- the contact owns a 2000 mercury cougar. while parked the vehicle would not start. the contact was able to start the vehicle after waiting a few minutes. the vehicle was taken to the independent mechanic for diagnostic testing. the mechanic stated the fuel pump would have to be replaced. there was a recall under nhtsa campaign id number: 04v421000 (fuel system, gasoline) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. da