Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 0063 | 03/20/2000 | 612909 | Vehicle may experience water leaks in the front passenger compartment during heavy rains and/or going through car wash- vehicles built from 11/2/99 through 11/22/99 equipped with 2.5l engines and cd4e transaxles. *mjs | 06/13/2000 | |
| STRUCTURE - BODY - BUMPERS | |||||
| 13324 | 10/01/1999 | 6092149 | Some vehicles may exhibit paint bubbling / peeling on the front and / or rear bumper. *tt | 11/27/2000 | |
| 7244 | 10/01/1999 | 6090827 | A concern with paint bubbling / peeling on the front and / or rear bumper. *tt | 03/30/2000 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 15197 | 08/01/2001 | 624978 | Some vehicles may exhibit a concern of backlite/hatchback moldings becoming loose. *jg | 11/16/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 09/01/2004 | 1 | ||
| There is a health issue associated with my 2000 mercury cougar. i recently noticed that there were particles coming from the front and windshield vents. some were very small, some probably too small to see, while other were large, 1/2 x 1/4 . the particles consisted of black, rough surface, sharp material, probably coming from the air mixing box. also coming out were pieces of foam rubber. when i went to the dealer for warranty service i was told that this issue is a problem with many of the ford cars, and has been for many years. further, ford has decided not to honor a warranty to fix the problem, not to notify the public that they do not consider pieces of the air-conditioner falling apart important, and not to consider it a health issue. they said that the material is not toxic. while that may be true, what i do know is that sharp particles entering a persons lungs is definitely not good for a ones health! i have tried to contact someone at ford, including the board of directors, to address the warranty and health issue, but it was a waste of time! in my letter to the company, i sent both pictures and samples which they did not even look at it. i have some definitive pictures that i dont think your format will accept. if you contact me with a direct email, i will send you the pictures. you asked how many incidents, deaths, injuries, etc. i dont know. what i do know is that ford has said this is a frequent occurrence with many of their cars. thank you, william kahn telephone: (407) 647-1713 email: renbar@earthlink.net | |||
| STRUCTURE - BODY - BUMPERS | |||
| 12/29/2004 | 1 | ||
| The front bumper fell off while driving without physical contact. the driver was able to pull over. the driver picked up the bumper and attachments and placed them inside of the vehicle and drove home. the driver has contacted the dealer for appointment. please provide further details. *jb | |||
| 08/08/2004 | 70000 | 2 | 08/01/2003 |
| Vehicle lost power while driving down highway. replaced the battery and took to shop to have alternator and whatever else looked at. mechanic could not find anything wrong. battery light still flashing. i'm scared this will happen again and leave me stranded. also have had same electrical problems (power windows) as everyone else, as well as spending $600 on brakes, and trunk latch won't work. radio works off and on. also had to replace bumper as it was ripped off while pulling out of parking space. (not negligenc). *jb | |||
| 06/14/2004 | 24260 | 1 | 01/26/2003 |
| The front bumper is so low it drags out of driveways, shopping center parking blocks and so on. because of this, the whole fender has torn off on both sides of car. the full fender and lower section where fog lights would go is torn off too. incident date was last time, this problem happens everytime the car is driven. *jb | |||
| STRUCTURE - BODY - DOOR | |||
| 15 | 04/01/2000 | ||
| The door locks installed allow the driver to hit a switch on driver's door to lock passengers, or to push in the lock, which will lock both driver and passenger's door. upon entering the vehicle i have pushed both the switch and lock, neither of which would lock the passenger's side. i repeat this up to 10 times before the passenger side will lock. not too safe!! 2nd complaint---stereo will be on and the driver's side speakers will shut off for a few seconds and you will only hear passenger's side. then they will come back on. this happened every 10-15 minutes for about 3 monthes but has not happened in a while.*ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 10/14/2000 | 1 | 05/01/2000 | |
| First noticed that hatchback indicator tone would not go off. then when key is put in ignition it won't turn sometimes. when clutch is engaged rpms will go as high as 4000. engine stalled while driving at 50 mph. took to dealership and was told they could find nothing wrong. | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 07/15/2000 | 3 | 06/29/2000 | |
| Rear trunk inside relief switch inoperative, unable to open trunk from inside of vehicle. vehicle been in / out of dealer shop on three occasions, and problem still reoccurring. *ak *slc | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 07/09/2006 | 55000 | ||
| Tl- the contact owns a 2000 mercury cougar. while attempting to close the sun roof the contact noticed that the sun roof mechanism would no longer function in closing . the vehicle was taken to the dealership where the contact was informed that the sun roof needed to be replaced. there were no prior warnings and the vehicle has not been repaired. the failure mileage was 55000 and the current mileage was 126000. bml | |||