Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||||||||||||
| 04V421000 | FORD MOTOR COMPANY | from 05/25/1999 to 11/30/2001 | V (Vehicle) | 88600 | 04/16/2004 | MFR | FORD MOTOR COMPANY | 08/30/2004 | 08/30/2004 | |||||||
| Defect Summary | On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block, the flow of fuel to the engine. | |||||||||||||||
| Consequence Summary | This may cause engine hesitation, loss of power, surging, and other similar symptoms. over time, the filter may become sufficiently blocked to cause the engine to stall, which could result in a crash. | |||||||||||||||
| Corrective Summary | This action is deemed a safety improvement campaign and is not being conducted under the safety act. all owners will be notified of the problem, and dealers will replace the fdm with a new design at no charge if the owner reports that the vehicle exhibits any of the identified symptoms. the free replacement will be available for a period of 10 years following the original purchase of the vehicle, with no mileage limit. the campaign began on april 16, 2004. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 04n02.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER | |||||
| 0398 | 05/12/2003 | 10002780 | Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457. *tt | 09/17/2003 | |
| 14971 | 06/01/2001 | 622767 | Some vehicles built through 02-01-2001 may exhibit the fuel level indicator intermittently dropping to empty withfuel in the tank. *tt | 10/22/2001 | |
| 14837 | 04/01/2001 | 619323 | Information on vehicles exhibiting a fuel level indication intermittently dropping to empty with fuel in the fuel tank. *tt | 05/23/2001 | |
| FUEL SYSTEM, OTHER - DELIVERY | |||||
| 04N02 | 05/01/2004 | 10007005 | Engine hesitation, loss of power, surging, and other similar symptoms as a result of contamination of the fuel pump. this program extends the coverage of the fuel delivery module (fdm). *tt *mj | 05/21/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 01/01/2009 | 90000 | ||
| Tl* the contact owns a 2001 mercury cougar. the contact stated that the vehicle stalled while driving 60 mph. the vehicle restarted after waiting a few moments. the failure recurred on an intermittent basis and occurred more frequently over time. the vehicle was taken to an authorized dealer and was repaired under the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure began to recur approximately three months later. the vehicle had not been taken back for additional repairs. the contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. in addition, the contact stated that the sunroof was jammed and would not longer open. the manufacturer was made aware of the failures and offered no assistance. the failure mileage was 90,000. | |||
| 01/01/2009 | 90000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated that the vehicle stalled while driving 60 mph. the vehicle restarted after waiting a few moments. the failure recurred on an intermittent basis and occurred more frequently over time. the vehicle was taken to an authorized dealer and was repaired under the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure began to recur approximately three months later. the vehicle had not been taken back for additional repairs. the contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. in addition, the contact stated that the sunroof was jammed and would not longer open. the manufacturer was made aware of the failures and offered no assistance. the failure mileage was 90,000. kmj | |||
| 01/01/2009 | 90000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated that the vehicle stalled while driving 60 mph. the vehicle restarted after waiting a few moments. the failure recurred on an intermittent basis and occurred more frequently over time. the vehicle was taken to an authorized dealer and was repaired under the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure began to recur approximately three months later. the vehicle had not been taken back for additional repairs. the contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. in addition, the contact stated that the sunroof was jammed and would not longer open. the manufacturer was made aware of the failures and offered no assistance. the failure mileage was 90,000. sm. | |||
| 08/24/2011 | 99000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated that while the vehicle was being inspected by a local mechanic for a fuel odor, the mechanic found that the fuel tank and both fuel straps were corroded. the vehicle was not repaired. the failure and the current mileage was 99,000. kmj | |||
| 08/26/2011 | 200000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated that after having routine maintenance performed, the mechanic advised that the fuel tank and straps were rusted and corroded. the dealer was notified who stated there were no recalls for the vehicle. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was 200,000. kmj | |||
| 08/24/2011 | 99000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated that while the vehicle was being inspected by a local mechanic for a fuel odor, the mechanic found that the fuel tank and both fuel straps were corroded. the vehicle was not repaired. the failure and the current mileage was 99,000. kmj | |||
| 08/26/2011 | 200000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated that after having routine maintenance performed, the mechanic advised that the fuel tank and straps were rusted and corroded. the dealer was notified who stated there were no recalls for the vehicle. the manufacturer was not made aware of the failure and the vehicle was not repaired. the failure mileage was 200,000. kmj | |||
| 08/24/2011 | 99000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated while the vehicle was inspected by the local mechanic for a fuel odor the mechanic found the fuel tank and both fuel straps corroded. the vehicle was not repaired the failure and the current mileage was 99,000. li | |||
| 08/26/2011 | 2000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated after a routine maintenance the mechanic notice the fuel tank and the straps was rusted and corroded. the dealer was notified who stated there was no recall for her vehicle. to replace the fuel tank it would be at her own expense. the manufacturer was not notified. the failure mileage was 200,000. mw | |||
| 04/15/2008 | 102000 | ||
| Tl*the contact owns a 2001 mercury cougar. while attempting to make a turn and/or when driving forward, the vehicle shuts off. the failure occurs intermittently and at various speeds. the vehicle must be restarted and operates normally until the next occurrence. no warning lights are illuminated prior to the failure. the failure was included in a recall for the fuel system, gasoline, but the contact had the recall repair performed two years ago. the manufacturer informed her that since the repairs were made under the recall, she would be responsible for the cost of the new repairs. the recall number was unknown. the failure mileage was 102,000 and current mileage was 109,000. | |||
| 05/01/2005 | 1 | ||
| Consumer was not informed of two recalls on the 2001 mercury cougar. *mr recall campaign# 04v421000. the consumer requested money back for the out of pocket repairs. *sc *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 01/02/2002 | |||
| Fuel smell was coming from inside of vehicle through the vents. dealership was aware of problem.*ak | |||
| 05/06/2001 | |||
| Consumer could smell gas coming through vents. fuel was also leaking on ground. vehicle is currently at dealer, being inspected. *ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 03/10/2005 | 7 | ||
| After all the problems with my 2001 cougar i wish i would have made a better choice in what vehicle i bought. the one recall that they had on the fuel pump i had to have that replaced, but i am not sure they really fixed it because it still hesitated when i accelerating . the low coolant light on the dash went on in the winter time when i first started the car. after i driving a bit the light will just turn off. so how the am i suppose to know when there really was a coolant problem if the light just went on. then, the transmission went out at 94,000 miles with no signs of it going out. i was driving on the highway at 70 mph when i pressed on the gas pedal and nothing happened, like the car was in neutral. i tried different gears and nothing. i was able to coast to the shoulder of the road and had to call a tow truck to bring the car home and cost $300.00. i had to find a place to bring the car to get a new transmission which was at a ford dealership. they said it would take about 3 days to have it done, and turned out taking 2 weeks because they didn't know how to put the correct transmission in the box. they sent two wrong transmissions before ford finally got the correct transmission for the car to the shop. this cost me $3,235.00. transmissions failing at 94,000 miles was ridiculous considering all proper maintenance was done when it was needed. there were still other problems with the car, but i could not fit all the words on this form. i did not believe anything was done at all, and customer service from ford was terrible. the next vehicle i buy most definitely will not be a ford and probably not an american vehicle either. word of mouth is very powerfully and people that i talk to about cougar problems will never be buying a ford. if only ford would care a little and not be afraid to spend some money to make their customers a little more pleased with their purchase then maybe people wouldn't look down so much on ford products. *ak | |||
| 06/15/2005 | 2 | 05/01/2001 | |
| Dt: the consumer stated the fuel pump was replaced under a ford recall. consumer states the vehicle is still doing the same thing as before the fuel pump was replaced. *ak | |||
| 10/18/2004 | 35000 | 2 | 08/30/2002 |
| While driving 50 mph, the vehicle stalled without warning. the driver tried to restart the vehicle and was not able to do so. the vehicle was towed to the dealer for inspection. the mechanic informed the driver that the fuel pump needed to be replaced. *jb *sc | |||
| 05/01/2004 | 1 | ||
| Request for reimbursement for replacement of fuel pump. *mr *sc *jb | |||
| 06/01/2004 | 1 | ||
| Problems with engine stalling and fuel pump. *mr the consumer requested that ford reimburse the cost of replacing the defective part. *sc *jb | |||
| 05/17/2004 | 49700 | 5 | 12/20/2000 |
| 2001 mercury cougar has stalled 5 times within a month and a half. twice on the highway and 3 times idle. car was completely shutting off without restarting and 2 computer chips were replaced due to ford putting in a bad chip. car is now stalling when going at slow speeds or stopped and has been in an independent shop 3 times within a 3 week period so the car is now stalling once a week. brand new wires, throttle body, idle censor was replaced and it's still stalling. spent a small fortune on rental cars, tow trucks and repairs. ford's customer service said there was nothing that could be done. will never ever buy an american car again! | |||
| 07/17/2003 | 52000 | 2 | 07/05/2001 |
| Fuel pump failure - fuel pump had been replaced previously (with an oem ford one), while driving on i95 near dc in heavy traffic, pump died, causing car to stall, almost causing a multi car accident while trying to merge thru traffic to reach the breakdown lane. dealer replaced fuel pump (52,000 miles). now at 61,000 the pump is dying again. *la | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 03/01/2001 | |||
| Smell gas fumes, gaps around sunroof, front wheel area loud noises when turning,back window not sealed, brake lights don't always works, dim lights not bright enough to see. *ak | |||
| FUEL SYSTEM, OTHER | |||
| 10/15/2009 | 79888 | 1 | |
| Vehicle quitting in intersection and car losing all power entering garage. vibration and pulling to right at highway speeds. egr valve replaced twice. *tr | |||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||
| 04/17/2004 | 33000 | 3 | 07/03/2001 |
| I have experienced loss of power as if my car was not getting gas several times in the past 1 1/2 years. dealer replaced the dpfe unit. good for 4 months. stalled out. we replaced the fuel filter. did not work, still experienced the problem. stalled out on the road again, had to be towed. took to dealer again. they replaced the dpfe unit again. still experiencing the problem. also, experienced a problem with the fuel registering after filling the car up, it still read empty. still having the problem with hesitation and stalling out. the dealer is going to replace the fuel pump. since i received the letter of recall. | |||