Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 10/03/2012 | 111000 | ||
| Tl- the contact owns a 2001 mercury cougar. the contact stated that she received notification of nhtsa campaign id number: 04v421000 (fuel system, gasoline) and took the vehicle to the dealer for inspection. the technicians stated that they could not complete the repair because she had not experienced the failure. the contact stated that the fuel system failed and she attempted to have the vehicle repaired but the parts needed for the recall repairs were not available. the vehicle was not repaired. the manufacturer was notified and stated that she would have to wait until the parts had become available. the failure mileage was 111,000. kmj | |||
| 10/03/2012 | 111000 | ||
| Tl- the contact owns a 2001 mercury cougar. the contact stated that she received a recall nhtsa campaign id number: 04v421000 (fuel system, gasoline). the contact took the vehicle to the dealer for inspection and they stated that they could not do the repair because she had not experienced the failure. the contact stated that in october of 2012 she experienced the failure and attempted to get the vehicle repaired but the parts were not available. the vehicle was not repaired. the manufacturer was notified and they state that she would have to wait until the parts were available. the failure mileage was 111,000. ap | |||
| 08/16/2012 | 250000 | ||
| Tl- the contact owns a 2001 mercury cougar. the vehicle was included in the recall under nhtsa campaign id number: 04v421000 (fuel system, gasoline) and was repaired. after sometime the vehicle would not start or would stall intermittently. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 250,000. kmj | |||