Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 14624 | 01/01/2001 | 617997 | Concerns with vehicles exhibiting a water leak around the windshield or the rear window. *jb | 04/03/2001 | |
| STRUCTURE - BODY | |||||
| 15797 | 04/01/2002 | 637515 | Some vehicles may exhibit a buzzing noise coming from the dash near the climate control system with less than 6 months of service. *tt | 12/02/2002 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 15197 | 08/01/2001 | 624978 | Some vehicles may exhibit a concern of backlite/hatchback moldings becoming loose. *jg | 11/16/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/05/2005 | 26500 | 1 | 10/28/2001 |
| The metal sunroof on my 2001 mercury cougar broke free on the passenger side while driving. ford apparently used plastic parts in the assembly which holds the metal sunroof to the car. these parts failed after only 26,500 miles. if the driver side assembly had also broken, the metal roof could have flown off the car and hit another vehicle. a complaint website (www.cougarsunroof.com) contains approximately 800 complaints of 1999-02 cougar metal sunroof's failing in a similar fashion. several of these complaints note that the metal sunroof actually flew off the car on the highway. ford customer representatives have been notified of this potentially hazardous defect, but no recall or service bulletin has been issued. does someone have to be injured or die in an accident caused by these defective metal sunroof's before a recall is issued? *jb | |||
| STRUCTURE - BODY - DOOR | |||
| 06/12/2001 | 1 | 06/01/2001 | |
| Driver door has a major leaking problem when it rains or is run through a car wash. *ak | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 06/01/2005 | 55000 | 1 | 07/23/2001 |
| I opened my moonroof one day and it made a noise so i looked at it and it looked to be off track on the drivers side so we tried to shut it and it would not shut all the way so when it rained, it rained in my car. finally took it to a repair shop and they said that the plastic clip was broke and had to force it closed so now when i go down the road it opens some and could eventually fly off, it is a distraction when i am driving because it makes noise and right now it is cold out and it rains in it. the repair guy told me that several other people have came in for the same reasons this could cause a problem and needs to be taken care of. these company's now days make their parts so cheap and then sale them for a lot of money, they need to re-think what they are doing before they loose all of their customers, no wonder there are several places having to close. the repair guy also told me that if i do get it repaired then i will eventually have to get it replaced again because they are made so cheap. *jb | |||
| 10/02/2005 | 66000 | 1 | 01/15/2001 |
| Dt: the sun roof i broke. the sun roof would not close. the problem started on october 2, 2005. and when the contact took it in to be repaired, they had to break the attachments to get it to close. afterwards , there was still a crack between the sun roof and the rest of the vehicle. this allows wind to come through while the contact was driving. she had to tape it down to keep it from flying off. when she contacted the dealership, they said it was not a manufacture r's defect, and that she would have to pay for the repair herself. *ak | |||