Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 15065 | 07/01/2001 | 621067 | Some vehicles may exhibit a/c discharge air temperatures differences of greater than 10 degrees f from registers on left side of dash than on right. *tt | 09/06/2001 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 01/01/2009 | 90000 | ||
| Tl* the contact owns a 2001 mercury cougar. the contact stated that the vehicle stalled while driving 60 mph. the vehicle restarted after waiting a few moments. the failure recurred on an intermittent basis and occurred more frequently over time. the vehicle was taken to an authorized dealer and was repaired under the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure began to recur approximately three months later. the vehicle had not been taken back for additional repairs. the contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. in addition, the contact stated that the sunroof was jammed and would not longer open. the manufacturer was made aware of the failures and offered no assistance. the failure mileage was 90,000. | |||
| 01/01/2009 | 90000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated that the vehicle stalled while driving 60 mph. the vehicle restarted after waiting a few moments. the failure recurred on an intermittent basis and occurred more frequently over time. the vehicle was taken to an authorized dealer and was repaired under the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure began to recur approximately three months later. the vehicle had not been taken back for additional repairs. the contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. in addition, the contact stated that the sunroof was jammed and would not longer open. the manufacturer was made aware of the failures and offered no assistance. the failure mileage was 90,000. kmj | |||
| 01/01/2009 | 90000 | ||
| Tl-the contact owns a 2001 mercury cougar. the contact stated that the vehicle stalled while driving 60 mph. the vehicle restarted after waiting a few moments. the failure recurred on an intermittent basis and occurred more frequently over time. the vehicle was taken to an authorized dealer and was repaired under the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure began to recur approximately three months later. the vehicle had not been taken back for additional repairs. the contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. in addition, the contact stated that the sunroof was jammed and would not longer open. the manufacturer was made aware of the failures and offered no assistance. the failure mileage was 90,000. sm. | |||
| 10/13/2008 | 61000 | 1 | |
| Went to open sun roof didn't work . i went to find out how much it would cost was told over 1000.00 and this a really common with this year and model of car even went to salvage yards no sunroofs there they even said good luck that ford did not make this any good the have so many people looking for the same thing they cant get one in fast enough and when they do its gone that quick if it is any good most aren't. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 06/20/2009 | 124000 | ||
| Tl*the contact owns a 2001 mercury cougar. on june 20, 2009, a piece of the sun roof fell off track and caused the sun roof to become inoperable. the contact took the vehicle to the dealer to have the part replaced, but was informed that the entire sun roof needed to be replaced. she feels that this is a safety related defect that should be investigated. the failure mileage was 124,000. | |||
| 05/07/2007 | 85000 | 1 | 04/01/2001 |
| Tl*the contact owns a 2001 mercury cougar. the contact stated that he attempted to open the sunroof, but was unsuccessful. while driving 60 mph, the sunroof opened automatically. the contact was able to close the sunroof and drove the vehicle home. he referenced a website named cougarsunroof.com that has various complaints on the sunroof for the mercury cougar. the current and failure mileages were 85,000. | |||
| 03/01/2007 | 87000 | 1 | 11/28/2000 |
| Tl*the contact owns a 2001 mercury cougar. the contact stated that the metal sun roof detached from the passenger side of the vehicle while driving. she further stated that a complaint website www.cougarsunroof.com contained approximately 800 complaints for 1999-2002 cougar metal sun roof failures in a similar fashion. several of the complaints stated that the metal sun roof actually detached from the vehicle while driving on the highway. the current and failure mileages were 87,000. *ak | |||
| 10/05/2005 | 26500 | 1 | 10/28/2001 |
| The metal sunroof on my 2001 mercury cougar broke free on the passenger side while driving. ford apparently used plastic parts in the assembly which holds the metal sunroof to the car. these parts failed after only 26,500 miles. if the driver side assembly had also broken, the metal roof could have flown off the car and hit another vehicle. a complaint website (www.cougarsunroof.com) contains approximately 800 complaints of 1999-02 cougar metal sunroof's failing in a similar fashion. several of these complaints note that the metal sunroof actually flew off the car on the highway. ford customer representatives have been notified of this potentially hazardous defect, but no recall or service bulletin has been issued. does someone have to be injured or die in an accident caused by these defective metal sunroof's before a recall is issued? *jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 09/17/2003 | 25000 | 2 | |
| While driving at 65 mph windshield wipers stopped working. also, while driving at any speed vehicle pulled to the right. vehicle was taken to a mechanic , who informed the consumer that new tires were needed.*ak | |||