Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 0361 | 03/31/2003 | 10001855 | Malfunction indicator lamp on with or without rough running, lack of power, surge or poor fuel economy with diagnostic trouble codes p0401, p0402, p1400, p1401. *tt *jb | 07/23/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 16528 | 01/01/2003 | 10005090 | Hesitation/surge during acceleration between 3000-4000 rpm. oasis. *tt | 01/29/2004 | |
| 031514 | 08/04/2003 | 99105 | 10003193 | The malfunction indicator lamp (mil) may be illuminated and diagnostic trouble codes (dtcs) p1380, p1381, p1383, and/or p0340 may be stored in memory. *tt | 10/10/2003 |
| 0322 | 02/03/2003 | 10002472 | Streamlined diagnostic procedure for vehicles with malfunction indicator lamp (mil) on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401, or runs rough, lacks power, surge, poor fuel economy, and the above listed dtcs without | 09/03/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 16028 | 07/01/2002 | 636219 | Some vehicles equipped with a 2.5l engine may exhibit multiple misfire diagnostic trouble codes with no driveability concerns noted. *tt | 11/06/2002 | |
| 15482 | 12/01/2001 | 630589 | Some vehicles equipped with a duratec engine may experience engine damage as a result of microscopic internal cracks in a batch of intake valves. *tt | 04/18/2002 | |
| 01246 | 12/10/2001 | 630515 | Engine oil system priming procedures, service tips for reports of premature engine failure. *tt | 04/18/2002 | |
| 0214 | 01/21/2002 | 630001 | Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt | 04/11/2002 | |
| 01205 | 10/15/2001 | 627927 | Some vehicles may exhibit vacuum or air leaks in the intake manifold and / or engine system causing diagnostic trouble codes p0171 and or p0174. *tt | 02/26/2002 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| 02M01 | 06/01/2004 | 02M01 | 10007207 | Customer satisfaction program 02m01 supplement #4. certain ford 2000 through 2003 vehicles equipped with a tube-mounted egr pressure sensor - additional egr pressure sensor warranty coverage. *tt supplement #3. *mj supplement #6 | 06/03/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 07/22/2012 | 180000 | 1 | |
| I was driving my 2002 cougar and the vehicle began to lose power, the check engine light and the fuel light came on. the vehicle came to a complete stop in the middle of the road. i have also experienced the vehicle surging while at a complete stop. i contacted the service manager at my local dealer and the only resolution he could provide me was to have a technician drive it and see if it would happen again. even though i explained there have been numerous complaints about the issue by other drivers on line, he said there was nothing he could do. my vin number is not included in the recall batch of vehicles. i could pay the $100 diag fee in the event my vehicle does not repeat the complaint. either way, i would be paying for the repairs out of pocket. *tr | |||
| 07/22/2012 | 180000 | ||
| I was driving my 2002 cougar and the vehicle began to lose power, the check engine light and the fuel light came on. the vehicle came to a complete stop in the middle of the road. i have also experienced the vehicle surging while at a complete stop. i contacted the service manager at my local dealer and the only resolution he could provide me was to have a technician drive it and see if it would happen again. even though i explained there have been numerous complaints about the issue by other drivers on line, he said there was nothing he could do. my vin number is not included in the recall batch of vehicles. i could pay the $100 diag fee in the event my vehicle does not repeat the complaint. either way, i would be paying for the repairs out of pocket. | |||
| ENGINE AND ENGINE COOLING | |||
| 01/22/2011 | 72000 | ||
| Tl* the contact owns a 2002 mercury cougar. the contact stated that while driving approximately 55 mph, the vehicle suddenly decreased to 10 mph. the vehicle was taken to a dealer and they advised her that all three catalytic converters were clogged and the fdm needed to be replaced. the vehicle was repaired for the fdm but not the catalytic converters. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 72,000. the vin was unavailable. | |||
| 01/22/2011 | 72000 | ||
| Tl-the contact owns a 2002 mercury cougar. the contact stated that while driving approximately 55 mph, the vehicle suddenly decreased to 10 mph. the vehicle was taken to a dealer and they advised her that all three catalytic converters were clogged and the fdm needed to be replaced. the vehicle was repaired for the fdm but not the catalytic converters. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 72,000. the vin was unavailable. kmj | |||
| 02/01/2008 | 84000 | 1 | 03/22/2002 |
| Tl*the contact owns a 2002 mercury cougar. the contact stated that the vehicle began to lose power while driving, which made it difficult to steer the vehicle. he experienced difficultly pulling the vehicle to the side of the road. after approximately 15 minutes, the vehicle was able to be restarted and operated normally. he drove the vehicle home and later called the dealer. the dealer advised him to bring in the vehicle and they made repairs at the cost of $697. the failure was identified as being included in nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure could cause engine hesitation, loss of power, surging, and other similar symptoms. over time, the filter may become sufficiently blocked and cause the engine to stall. the failure mileage was 84,000 and current mileage was 86,000. updated 07/16/08*lj the bushings and clutch were worn. the fuel pump and fuel sender were replaced. the engine light was on. the dealer replaced a leaking intake. updated 07/16/08 | |||
| 02/01/2007 | 17 | 11/21/2001 | |
| Tl*the contact owns a 2002 mercury cougar. the contact stated that the engine hesitates as if there is no gas flow. the dealer stated that a diagnosis was needed; however, the contact stated that a previous diagnosis did not find any failures. the repair shop changed the engine oil, replaced the filter, and cleaned the fuel injection, but the failure was not corrected. the manufacturer is aware of the failure and stated that the vin was not included in recall number 04n02. the failure mileage and dealer information were unavailable. the current mileage was 106,881. | |||
| 10/12/2007 | 74500 | 3 | 01/31/2003 |
| Loss of power, surging, so i took to dealer they changed fuel pump supposedly and filter and transmission fluid. one week later i took it back because it continued to do the same, they said they checked a wire to fuel pump and changed a spark plug, and here it is another week with the same symptoms. *tr | |||
| 01/02/2003 | |||
| While traveling on the highway the vehicle shut down without prior warning. and the vehicle will not restart at all please provide additional information dealer is aware of the problem | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 09/29/2006 | 60000 | ||
| Tl*the contact owns a 2002 mercury cougar. the contact stated that the vehicle would often fail to accelerate and increase in rpm's. in addition, the vehicle would frequently stall. once the vehicle was turned off, it would restart immediately. the contact took the vehicle to a local mechanic because the warranty was no longer valid. the mechanic diagnosed the cause of the failure as a faulty fuel injector. the vehicle was repaired, but the failure still persists. the manufacturer stated that the vin was not included in nhtsa campaign id number 04v421000 (fuel system, gasoline), although the failures were identical. the manufacturer was unable to provide assistance. the failure mileage was 60,000 and current mileage was 98,000. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/07/2006 | 44900 | 1 | 04/22/2004 |
| No problems or indicators of any problems or issues. was driving vehicle on highway and car loss power. was able to pull off to side of road. had vehicle examined and was told the engine seized. had second opinion, and mechanic drained the oil and said there was metal shavings in oil, could not give reason as to what caused engine to lock up. have to replace the engine. warranty expired. was told ford would not cover. had less than 45,000 miles on vehicle - this is a defective or misbuilt motor. *nm | |||
| 1 | |||
| Consumer stated vehicle hesitated between gears at any speed. service technician couldn't duplicate the problem. please provide any further information. *ph | |||
| 01/07/2003 | 5000 | 12 | 09/06/2002 |
| While traveling on highway at approximately 70 mph, vehicle stalls without warning. this has happened 12 times at high speeds and results in loss of power steering and twice has resulted in loss of all electrical power including headlights. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 06/06/2002 | 4 | 11/01/2001 | |
| On approx. the 15th of march, my daughter lost all power in car while driving through lunch traffic in town and was nearly rearended by a petroluem tanker. we brought car in to dealership. they ran a battery test and b/c that came back fine they refused to do any further testing. she was having problems getting the key to turn over to start car. they fixed that problem at the same time. on the 15th of may, the car came out of the shop for the 2nd time after it had lost power twice on her while driving again.her. the dealership contacted ford headquarters for recalls. none had been posted, but ford said if they check the fuel filter at the bottem of the fuel tank we would probably find the problem with losing all power(braking, steering, ect.) was that the filter was clogged therefore no gas was getting to the motor and thus this was why the car was losing power. they replaced the fuel pump and said that was a temporary fix for approx the next 3000 miles(for it was happening about every 3000 miles). and that we would have to bring the car in every 3000 miles to remain safe from losing power when it became clogged again. we decided that since ford knew about the problem and refused to do a recall to fix the problem that anyone in my family who drove or rode in the car would be putting their life in danger so we tried to trade the car. the dealership wanted us to pay a $6,000 deficit so we decided to keep the car until we could complete the lemon law process. three weeks later, my daughter stated she had got really bad gas mileage(15 miles took 1/4 of a tank she measured it) the day before and she was afraid that the car was going to lose power again. it was a friday so the car couldn't go to the dealership til the following week. that night, the 6th of june.she lost brakes and steering while going around a curve. the car hit something in the ditch and rolled 1.5x's to rest upside down. no airbags deployed.seatbeat held her in car.pictures of car and scene avail. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 11/11/2003 | 55500 | 1 | |
| Once the consumer is inside the vehicle she can strongly smell gas fumes. the dealership was notified, but did not resolve the problem. *ak | |||