Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 04217 | 11/01/2004 | 10013369 | General power train control module (pcm) programming procedures. *tt | 04/15/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 03148 | 07/21/2003 | 10003748 | New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt | 10/29/2003 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 01181 | 09/17/2001 | 625715 | Brake shift interlock.*jb | 11/30/2001 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 0224 | 02/04/2002 | 630631 | Some vehicles equipped with the cd4e transaxle may exhibit harsh and delayed 1-2/2-3 upshifts after transaxle or turbine shaft speed sensor replacement, possible diagnostic trouble codes 628, 642, 645, 646, 647, 648, p0731, p0732, p0734, p0 | 04/19/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/24/2011 | 56000 | ||
| Tl-the contact owns a 2002 mercury cougar. the contact stated that the vehicle would hesitate to accelerate from stops and intermittently jerk while shifting gears. the vehicle was taken to an authorized dealer where they were in the process of diagnosing the failure. the contact was also informed that the vehicle was not included in the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure mileage was 56,000. sm. | |||
| 05/24/2011 | 56000 | ||
| Tl-the contact owns a 2002 mercury cougar. the contact stated that the vehicle would hesitate to accelerate from stops and intermittently jerk while shifting gears. the vehicle was taken to an authorized dealer where they were in the process of diagnosing the failure. the contact was also informed the vehicle was not included in the recall associated with nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure mileage was 56,000. sm. | |||
| 01/12/2008 | 85000 | 1 | |
| Automatic transmission failure at 85,000 miles under normal operation and maintenance. *tr | |||
| 11/23/2006 | 69500 | 1 | 02/01/2003 |
| Vehicle has been well maintained. transmission was shifting poorly and suddenly same day, reverse will not engage, also no 1st or 2nd gear working. *jb | |||
| 09/30/2005 | 57000 | 1 | 09/22/2005 |
| I purchased this 2002 mercury cougar 9 days ago and the transmission started hesitating in overdrive, so i turned o/d off and it was fine. when i got home i tried to put it in reverse and it wouldn't move. i tried to put it in neutral and it moved forward. i recently discovered that i was not the only one, i have seen repeated accounts of this same a/t failure on this same year & model on the internet including this same complaint forum. i also discovered this was a result of mercury's poor engineering in the overdrive gear, and the plastic valve box (used for gear selection) inside the trans axle. i would appreciate mercury motor company paying for the repairs. i would not have purchased a vehicle to expect costly repairs due to engineering mistake or poor design. *nm | |||
| 02/01/2005 | 01/09/2003 | ||
| My 2002 mercury cougar, started grinding in the third gear. i took it to my dealer and they quoted me 1500.00-2500.00 as an estimate repair. i was unable to afford the cost, so i had to drive skipping the third gear position. the saftey issue involved is that it is hard to get on the california ramps at a good speed to keep from causing a wreck. come to find out, mercury made third gear wrong when it was built in the factory. supposedly, a lot of mercury cougars are coming back with the same problems in third gear. i feel that it is mercury's duty to recall this issue with the transmissions. it was their fault in the first place, and they should fix the problem. thank the lord that nothing has happened to me or someone else with this issue (as far as a wreck). but there are other cougars out there. | |||
| 07/09/2004 | 31000 | 3 | 12/12/2002 |
| Bought the car in 12/02 and in 7/04 almost when the warranty is over the transmission failed. i was driving on the street and my car hesitated to go when i pressed on the gas pedal, when it finally grabbed the gear it jerked me twice. the following day it died on me and it would drive or go on reverse. it's been on the dealership 3 times since 7/04 with mileage of 33,000. new car warranty is over in 12/04 or 35,000. not a good car. it's been discontinued. no wonder. | |||
| 09/13/2003 | 64000 | 6 | |
| We were driving our vehicle on the interstate and the car started to hesitate then accelerate fast it did this 6 times. we stopped at a store and pulled in forward when we came back out and started the car the car would not go into the reverse position. the car some how was frozen into drive even if you put the car into neutral. now our car is at another dealership with no explanation why or how this could have happened. *jb | |||
| 04/28/2003 | 1 | ||
| While driving, the automatic transmission failed to shift properly. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 01/12/2008 | 85000 | 1 | |
| Automatic transmission failure at 85,000 miles under normal operation and maintenance. *tr | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 02/01/2008 | 84000 | 1 | 03/22/2002 |
| Tl*the contact owns a 2002 mercury cougar. the contact stated that the vehicle began to lose power while driving, which made it difficult to steer the vehicle. he experienced difficultly pulling the vehicle to the side of the road. after approximately 15 minutes, the vehicle was able to be restarted and operated normally. he drove the vehicle home and later called the dealer. the dealer advised him to bring in the vehicle and they made repairs at the cost of $697. the failure was identified as being included in nhtsa campaign id number 04v421000 (fuel system, gasoline). the failure could cause engine hesitation, loss of power, surging, and other similar symptoms. over time, the filter may become sufficiently blocked and cause the engine to stall. the failure mileage was 84,000 and current mileage was 86,000. updated 07/16/08*lj the bushings and clutch were worn. the fuel pump and fuel sender were replaced. the engine light was on. the dealer replaced a leaking intake. updated 07/16/08 | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 11/07/2002 | 4026 | 1 | 09/08/2002 |
| Total failure of the 5 speed manual transmission at 4046 miles. dealer refused repair under warranty, as did ford. said car was abused with no apparent visable damge to car | |||