Mercury Mountaineer 1997 - Equipment - car safety information, failing parts, recalls, bulletins, complaints

Mercury Mountaineer 1997

Technical Service Bulletins
Consumer Complaints

Bulletins

Bulletin	Bulletin date	Item no.	Summary	Added
EQUIPMENT
00E11	12/01/2000	616814	Service action bulletin regarding on-board diagnostic system upgrade. *tt	03/13/2001
8164	02/01/2000	612338	Information on 5r55e - 4r55e - 4r44e pump alignment tools. *tt	06/07/2000
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
02208	10/14/2002	10013060	Climate control a/c service tech tips. *eh	04/07/2005
00213	10/16/2000	618546	Subject regarding climate control - eatc - blower motor control service tips. *jb	04/16/2001
99196	09/20/1999	6090087	Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt	03/08/2000
99206	10/04/1999	6089649	Concerns with burning odor or smoke, and / or rustling noise while blower motor is on. *tt	02/11/2000
99156	07/26/1999	608435	Some vehicles may exhibit a burning odor or smoke, and / or rustling noise occuring when the blower motor is running if leaves or foreign material enters the blower case. *tt	12/01/1999
9988	05/03/1999	606408	Concerns or erratic or insufficient temperature control. *tt	08/19/1999
98238	11/23/1998	603722	Condensate may leak onto the passenger floor on some vehicles. *yc	03/03/1999
9735	02/03/1997	51662	Air conditioning- r-134a tracer dye installed in a/c system and three o-ring spring lock couplers- service tip. *jd	06/27/1997
96226	10/21/1996	50945	Air conditioning - compressor failure - insufficient amount of refrigerant oil. *tw	06/17/1997
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
12518	03/01/1999	6091761	Concerns with the in-dash cd stops operating when hot / radio display reads cd too hot. *tt	11/14/2000
99129	06/14/1999	606460	Experiencing a whine / buzz type noise in the speakers of the entertainment radio or two-way radio on vehicles with an in-tank electric fuel pump. *tt	08/24/1999
5652	03/01/1999	605192	Complaints that the in-dash cd stops operating when hot. *tt	06/03/1999
97514	03/03/1997	51950	Cd player- skips- high series console- normal driving conditions. *jd	07/17/1997
97312	02/03/1997	51672	Cd player- skips- high series console- normal driving conditions. *jd	06/27/1997
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
985A12	03/18/1998	601010	Recommended guidelines for towing behind recreational vehicles. *tt	06/29/2000
8149	02/01/2000	612328	Subject regarding neutral tow inoperative after gem replacement. *tt	06/07/2000
13388	10/01/1999	609664	Vehicles equipped the neutral tow feature, be aware that when the neutral tow feature is enabled and the customer places the vehicle into the neutral mode, the neutral tow indicator will go out when the gem goes to sleep. *tt	04/05/2000
13222	09/01/1999	6090598	Information regarding neutral tow kit available. *mjs	03/21/2000
7083	09/01/1999	6090438	Information regarding neutral tow kit availability. *mjs	03/20/2000
EQUIPMENT - OTHER - LABELS
00L09	09/01/2000	618532	Subject pertaining to supplemental tire inflation label. *jb	04/16/2001
BC3132970221	02/21/1997	51721	Incorrect oil viscosity label in engine compartment. *tw	06/27/1997
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
96L11	03/01/1997	52390	Special field action 96l11 - audio guides placed in the mountaineers did not include instructions for the operation of the optional jbl/luxury audio system - the warranty information booklets in the affected e and f series trucks do not ha	07/24/1997
BC0752961017	10/17/1996	50391	Owners guide advises to use fl-1a oil filter, which is incorrect. the correct oil filter is an fl-820. *tt	04/24/1997
BC5180961001	10/01/1996	50458	Owners guide advises to use a fl-1a oil filter, fl-1a is incorrect. the correct filter is fl-820. *tt	04/24/1997

Consumer Complaints

Fail date	miles	occurences	Purchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
01/01/1997
	If driving through a puddle right front wheel splashes water onto serpetine belt, resulting in temporary loss of power steering control/ alternator charge, and air conditioning. vehicle has been checked by dealer, who advised consumer that since there was no recall it was not their problem.*ak
05/10/2000		1
	Consumer stated a/c was not blowing cold. *yh

	While driving air conditioner compressor leaks, has been replaced once, and continues to leak. please provide any further information.*ak
05/24/1997			05/02/1997
	Air conditioning--o ring.
10/01/1996		1	05/01/1996
	A/c blower fan failed.
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
05/01/2001		1
	Consumer stated that power antenna goes half way up. *yh
EQUIPMENT - MECHANICAL - CARRIER/RACK
08/11/1997		1	08/08/1996
	The roof rack failed causing items stored on top to fall off. consumer feels that the material used for the roof rack is flimsy and weak material of construction.