Mercury Mountaineer 1991-2010
Model Mountaineer made by Mercury got 9 consumer complains as well as 30 service bulletins. Consumer complaints with reference, among others things, to suspension and tires. Technical service bulletines regarding air bags and electrical system.
Car model
| Name | Number of models | Recalls | Bulletins | Investigations | Consumer Complaints |
|---|---|---|---|---|---|
| Mercury Mountaineer 1991 | 0 | 0 | 4 | 0 | 0 |
| Mercury Mountaineer 1992 | 0 | 0 | 4 | 0 | 0 |
| Mercury Mountaineer 1993 | 0 | 0 | 4 | 0 | 0 |
| Mercury Mountaineer 1994 | 0 | 0 | 4 | 0 | 0 |
| Mercury Mountaineer 1995 | 0 | 0 | 27 | 0 | 0 |
| Mercury Mountaineer 1996 | 0 | 2 | 59 | 0 | 3 |
| Mercury Mountaineer 1997 | 2 | 7 | 296 | 6 | 399 |
| Mercury Mountaineer 1998 | 4 | 6 | 288 | 29 | 317 |
| Mercury Mountaineer 1999 | 4 | 9 | 350 | 6 | 190 |
| Mercury Mountaineer 2000 | 4 | 8 | 214 | 4 | 187 |
| Mercury Mountaineer 2001 | 4 | 4 | 103 | 4 | 36 |
| Mercury Mountaineer 2002 | 6 | 4 | 248 | 18 | 585 |
| Mercury Mountaineer 2003 | 4 | 1 | 121 | 13 | 294 |
| Mercury Mountaineer 2004 | 4 | 1 | 104 | 17 | 338 |
| Mercury Mountaineer 2005 | 7 | 1 | 50 | 10 | 146 |
| Mercury Mountaineer 2006 | 4 | 2 | 35 | 0 | 237 |
| Mercury Mountaineer 2007 | 4 | 1 | 19 | 1 | 88 |
| Mercury Mountaineer 2008 | 4 | 2 | 7 | 1 | 143 |
| Mercury Mountaineer 2009 | 4 | 0 | 1 | 0 | 3 |
| Mercury Mountaineer 2010 | 4 | 1 | 0 | 1 | 18 |
Model 9999
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| BC5227961001 | 10/01/1996 | 50502 | Information for air bag dtc b1813 observe the air bag lamp flash out code & perform the appropriate pinpoint test for the flash out code. *tt | 04/24/1997 | |
| ELECTRICAL SYSTEM | |||||
| BC5207961001 | 10/01/1996 | 50483 | Information for servicing the electronic/hydraulic control unit (ehcu) on 4wabs. *tt | 04/24/1997 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| BC5204961001 | 10/01/1996 | 50480 | Concerns of check engine light (mil) w/codes p0300 thru p0308 & engine runs rough/misses may be due to a spark plug wire boot that is not fully seated on the spark plug. *tt | 04/24/1997 | |
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||||
| BC5190961001 | 10/01/1996 | 50468 | Vehicles experiencing chafing on the 14401 wire harness causing the accessory fuses to become open (primarily the cigar fuse). *tt | 04/24/1997 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| BC5181961001 | 10/01/1996 | 50459 | Engine oil leak at the oil pan, front cover &/or the front & rear crankshaft oil seal. *tt | 04/24/1997 | |
| BC5183961001 | 10/01/1996 | 50461 | An oil leak in the area of the engine oil filter may be caused by a damaged or mis-installed (i.e. rolled over, pinched, sheared, nicked, etc.) oil pump body seal. *tt | 04/24/1997 | |
| BC5182961001 | 10/01/1996 | 50460 | Information on correcting an oil pan gasket leak. *tt | 04/24/1997 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| BC5213961001 | 10/01/1996 | 50488 | Information on performing p/p text hx1 or hx39 on the emission system. *tt | 04/24/1997 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| BC5175961001 | 10/01/1996 | 50454 | Concerns of a/c going to defrost mode when climbing grades or accelerating are likely caused by vacuum leaks. *tt | 04/24/1997 | |
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 002001 | 09/01/2000 | 618653 | Concerns with hesitation on acceleration or turning on vehicles built through 8/15/2000 and 6/30/2000 - lack of fuel pressure. *jb | 04/18/2001 | |
| BC4651961001 | 10/01/1996 | 50443 | Vehicle may not start after being parked in below freezing temps. may be due to moisture freezing in the fuel pump relay contained within the ccrm (constant control relay module). *tt | 04/24/1997 | |
| BC5176961001 | 10/01/1996 | 50455 | Connection between the sender (9a299) & the fuel pump (9350) changed from the existing spade terminal to an eyelet terminal which is secured under the top sender mount screw. *tt | 04/24/1997 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| BC5185961001 | 10/01/1996 | 50463 | Vehicles may exhibit a grinding noise while shifting into 4l. *tt | 04/24/1997 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 020402 | 02/01/2002 | 630744 | Some explorer sport as well as other models may exhibit fuild leaks from the front axle vent tube. *tt | 04/23/2002 | |
| BC5220961001 | 10/01/1996 | 50495 | Information on servicing vehicles with fluid leak from the front axle vent. revised cover pt# f6tz-4033-ba. *tt | 04/24/1997 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| BC4854961001 | 10/01/1996 | 50444 | Revised eec calibration has been incorporated in pcm calibration for vehicles which display lack of power due to torque converter engagement scheduling, catalytic converter failures, rough idle or hard start on hot restart. *tt | 04/24/1997 | |
| BC5217961001 | 10/01/1996 | 50492 | Information on replaced/repaired manual transmission under warranty and returned w/ signs of improper/lack of maintenance or misdiagnosis. *tt | 04/24/1997 | |
| BC9642961001 | 10/01/1996 | 50506 | Procedure for vehicles equipped with an aode or 4r70w transmission has a concern of shudder from the transmission torque converter clutch in 3rd or 4th gear or during 3-4 shift. *tt | 04/24/1997 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||||
| BC5224961001 | 10/01/1996 | 50499 | Information on abs sensors returned for analysis are identified as 'no problem found'. *tt | 04/24/1997 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||||
| BC0718961021 | 10/21/1996 | 50382 | Information on brake rotor turning/replacing. *tt | 04/24/1997 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||||
| BC5209961001 | 10/01/1996 | 50484 | Revised rear brake lining for both 9 inch & 10 inch applications for concerns w/ rear brake grab during the first few brake applications when the brakes are cold or in the morning after an overnight rain. *tt | 04/24/1997 | |
| STRUCTURE - BODY - DOOR | |||||
| BC5174961001 | 10/01/1996 | 50453 | Information to diagnose wind noise & water leaks at the lower passenger door area & 3rd door. *tt | 04/24/1997 | |
| BC5075961001 | 10/01/1996 | 50445 | Information on erratic or self locking door locks. *tt | 04/24/1997 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||||
| BC5212961001 | 10/01/1996 | 50487 | Information on normal cold/cool temperature operation of the liftgate cylinder system. *tt | 04/24/1997 | |
| STRUCTURE - BODY - HOOD | |||||
| BC5214961001 | 10/01/1996 | 50489 | Revised hood seal for concerns of a wind whistle at speeds over 35 mph. *tt | 04/24/1997 | |
| SUSPENSION - REAR - SHOCK ABSORBER | |||||
| BC5198961001 | 10/01/1996 | 50475 | Improved rear shock absorbers for customers who may experience a low tone rattling noise or whoosh sound from the rear of the vehicle while traveling less than 25 mph & going over small to moderate bumps. *tt | 04/24/1997 | |
| TIRES | |||||
| 12115 | 11/01/1998 | 613105 | Information regarding the tire inflation pressure for all models during predelivery process and during maintenance intervals. *mjs | 06/16/2000 | |
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||||
| BC5218961001 | 10/01/1996 | 50493 | Information on stowing the spare tire stowage. *tt | 04/24/1997 | |
| UNKNOWN OR OTHER | |||||
| BC5226961001 | 10/01/1996 | 50501 | Tools for setting pinion depth on the 9.75 & 10.25 inch axle are different than the ones specified on page 205-02-88 of the 1997 service manual. *tt | 04/24/1997 | |
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||||
| BC5186961001 | 10/01/1996 | 50464 | Vehicles may experience an intermittent high idle after decel to a stop, when clutch pedal is depressed w/ no throttle movement. *tt | 04/24/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION - REAR | |||
| Consumer while looking at vehicle noticed that the sway bar bracket was hanging off. dealer has been contacted. please provide further information. *mr | |||
| TIRES | |||
| Consumer took vehicle to dealer for warranty repair and replacement of recalled firestone tires, upon pickup from the shop the dealer only replaced the spare tire and not the other four tires because the claimed they were not included, consumer believes the dealer switched the tires with old tires. nlm | |||
| TIRES - TREAD/BELT | |||
| 04/03/2004 | 4 | 12/20/1992 | |
| Bridgestone duelers at tires. about 30,000 miles on them. had firestone store align and balance in jan 2004. all highway usage. tires developed small ridges across face of tire. a whomp sound is loud and nerve wracking. local dealer says they are not responsible. is there a recourse? *jb | |||
| 1 | |||
| Firestone wilderness at tires (p235/75r15) had signs of tread separation, so the consumer replaced all 4 tires, the spare tire was kept and it is the same brand and size with the dot w2hl, consumer is requesting reimbursement for the cost of the replacement tires and for a new spare tire. *slc | |||
| 1 | |||
| Firestone tires were replaced due to abnormal tread wear and one tire kept going flat, firestone will not reimburse consumer for the cost of the the. nlm | |||
| 07/21/2000 | 1 | ||
| A small piece of tread started coming off the rear firestone tire as consumer was pulling over the tread separated and the tire blewout, consumer replaced all four tires and request reimbursement. nlm | |||
| 1 | |||
| Firestone atx tires experienced cracking and tread separation, consumer requests reimbursement. *slc | |||
| 4 | |||
| Firestone tires experienced tread separation, causing damage to the right rear of vehicle, consumer wants reimbursement. *slc | |||