Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
03/10/2011150000
 Tl*the contact owns a 1997 mercury mountaineer. he attempted to put the drivers side seat belt on and the buckle would not snap into place. the failure had been on going for one week. the vehicle was not taken to the dealer for diagnostic testing. the approximate failure and current mileage was 150,000.
03/10/2011150000
 Tl-the contact owns a 1997 mercury mountaineer. while the vehicle was parked he attempted to put the drivers side seat belt on and the buckle will not snap into place. the failure had been on going for 1 week. the vehicle had not been taken to the dealer for the failure. the approximate failure and current mileage were 150,000. vwb
SEAT BELTS - FRONT
09/04/2007124646105/01/1999
 Tl*the contact owns a 1997 mercury mountaineer. the contact stated that she was unable to latch the driver side seat belt because the release mechanism was stuck. the dealer has not inspected the vehicle. the failure and current mileages were 103,000. updated 01/07/08. *lj updated 12/31/07
02/01/20051
 Driver's seat belt will not secure and hold, which is dangerous if vehicle is in an accident because the driver can hit the windshield. dealer was notified by consumer.*ak
11/22/20041
 Front seat belts will not unlatch. consumer and passenger had to slither out of the seat in order to be released. consumer will contact manufacturer.*ak
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
01/20/20061500004009/26/2005
 Dt*: the contact stated the driver side seat belt buckle assembly will not hold the seat belt buckle when inserted. the buckle assembly releases the seat belt buckle and does not lock. the vehicle has not been taken to a local dealer or independent repair shop for inspection. *jb
12/27/200210/21/1997
 I have a 1997 mercury mountaineer. in which just recently my seatbelt(driver) does not hold. it keeps on sliding out. there is no tension in the buckle. i took it in to ford to get it repaired in which i have to pay $87.24. they said that the mileage has a lot to do with it.i looked up some recalls on the internet and found that there is a recall on the navigators and the expeditions on the 1997-2000 models and also on the 2000 mountaineers . which includes ford exployers f-150,ect. i feel that there in no difference in the seatbelts on these vehicles. safety comes first. infact the day it happened i called ford about this problem. and they gave me an appointment one week later. in which i think that a seatbelt is very important and they should have seen me that day. please help me.