Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | ||||||||||||||||
| 97V137000 | FORD MOTOR COMPANY | from 06/03/1996 to 06/07/1996 | V (Vehicle) | 2200 | 09/30/1997 | MFR | FORD MOTOR COMPANY | 08/19/1997 | 08/29/1997 | |||||||
| Defect Summary | Vehicle description: multi-purpose passenger vehicles. the liftgate assist gas cylinder bracket on the right hand bodyside outer panel was incorrectly welded. | |||||||||||||||
| Consequence Summary | The gas cylinder bracket may not properly support the liftgate increasing the risk of personal injury. | |||||||||||||||
| Corrective Summary | Dealers will reinforce the bracket attachment with two pop rivets. | |||||||||||||||
| Notes | Owner notification is expected to begin september 30, 1997.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 12852 | 06/01/1999 | 6092013 | Use kleenex brand juniors or li'l travelers to refill tissues for certain vehicles with the high series center console facial tissue compartment. *tt | 11/17/2000 | |
| 6429 | 06/01/1999 | 606842 | Information on refilling tissues for the center console facial tissue compartment. *tt | 09/03/1999 | |
| 982323 | 11/23/1998 | 603930 | Information regarding replacement and / or repairs on any lock component. *yc | 03/11/1999 | |
| 9833 | 02/16/1998 | 600587 | Service tips for surface defect removal without repainting. *yc | 05/27/1998 | |
| 9831 | 02/16/1998 | 600585 | Repairs to vinyl covered surfaces. *yc | 05/27/1998 | |
| 97050110611 | 05/01/1997 | 52890 | Vehicles may exhibit a center console squeak. *tw | 10/30/1997 | |
| BC2236970501 | 05/01/1997 | 52777 | Vehicles may exhibit a center console squeak or rattle. *tw | 09/12/1997 | |
| STRUCTURE - BODY - BUMPERS | |||||
| 99203 | 10/04/1999 | 6089643 | Information on replacing the front bumper bracket. *tt | 02/10/2000 | |
| STRUCTURE - BODY - DOOR | |||||
| 99-8-15 | 05/03/1999 | 606419 | Subject regarding door trim panel replacement - service tip. *tt | 01/05/2001 | |
| 99242 | 11/15/1999 | 6090184 | Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks. *tt | 03/09/2000 | |
| BC2442970501 | 05/01/1997 | 52840 | Liftgate locks will not lock/unlock when actuated by the power switches. *tw | 09/18/1997 | |
| BC0012972301 | 01/23/1997 | 51386 | Customers report inoperable remote entry or keyless entry feature. *jd | 06/27/1997 | |
| 9738 | 02/03/1997 | 51665 | Remote keyless entry- rke inoperative- vehicles built through 10/30/96. *jd | 06/27/1997 | |
| BC0257970201 | 01/02/1997 | 51094 | Power locks cycle by themselves remove each power lock switch and measure the open resistance. *jd | 06/27/1997 | |
| BC1016497020 | 01/02/1997 | 51232 | Inoperable remote entry or keyless entry feature. the cause has been identified as a static build-up on the seat that damages the rap module. *jd | 06/27/1997 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 97050110634 | 05/01/1997 | 52912 | Engineering is investigating concerns of broken liftgate glass. *yc | 10/30/1997 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| BC105829705 | 05/01/1997 | 52862 | Some running board pads may be warped. *tw | 09/18/1997 | |
| BC2384970501 | 05/01/1997 | 52824 | Liftgate lock concerns on vehicles built through 12/96. *tw | 09/12/1997 | |
| BC2306970501 | 05/01/1997 | 52802 | Some running board pads may warped. *tw | 09/12/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/21/2009 | 156000 | ||
| Tl* the contact owns a 1997 mercury mountaineer. he experienced difficult steering, because the front sway bar linkage had fractured. secondly he would intermittently smell an odor of gasoline inside of the vehicle. thirdly during brake application the accelerator pedal would also stick. this condition would cause the vehicle to lurch forward. lastly the main bar that held the two bumpers together had corroded. the failures were described in recalls (98v060000, 00v422000, 00v402000). however he was advised by representatives from the dealer and the manufacturer that the previous owner had the vehicle repaired according the recalls. the current mileage was approximately 157,000. the failure mileage was approximately 156,000. | |||
| STRUCTURE - BODY - DOOR | |||
| 05/21/2004 | 10000 | 2 | 02/27/1998 |
| I have owned my 1997 mercury mountaineer since 1998. within a year after purchase one of the rear door mechanisms broke. since it is rare for anyone to ride in the back seat, i didn't bother fixing it. this past weekend the other side broke. it is impossible for a rear passenger to exit the vehicle in an emergency without someone opening the doors from outside. i noticed this same complaint has been filed in your database by numerous customers. i phoned ford/mercury at their toll free number and was told there was no factory recall on this issue. i phoned my local dealer and was told this was a reoccuring problem with my model vehicle and that ford had made design changes to subsequent model years but had refused to recall the earlier models. this is a danger to anyone riding in the back seat of these vehicles, as the door breaks without warning. when you try to exit you just can't. once again, ford has received numerous complaints and has refused to act in the welfare of its customers.*ak | |||
| 08/15/2000 | 2 | 05/01/2000 | |
| Pulling handle on either door while locked will not unlock door. instead handle breakage is likely to occur, trapping occupants inside vehicle. this has happened to me on two separate occasions. door can only be opened from exterior of vehicle afterwards.*ak | |||
| Rear driver's side automatic door locks when vehicle is in gear. door locks, and has to be opened from the outside in order to get out of vehicle. dealer has not seen vehicle. *ak | |||
| 05/20/2000 | |||
| Two rear doors won't open from the inside. handles stick out and wont move from the outside. in event of an emergency occupant may be stuck. common problem. please provide further information. *ak | |||
| 09/03/1999 | 2 | 02/01/1999 | |
| The back doors lock automatically, the inside doors handles on both sides have broken, and no one in the back seat can get out of the vehicle without opening the door from the outside. if the vehicle caught fire, no one in the back could get out quickly. | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| The rear door does not remain in the upright position due to the defective struts . *ak | |||
| STRUCTURE - BODY - TAILGATE | |||
| 04/06/2004 | 59800 | 2 | 08/18/1998 |
| The tailgate of my 1997 mercury mountaineer fell off in july 2001 due to rust and / or metal fatigue and / or an engineering defect? it was replaced on 7/30/01 and the metal is now cracking again. ford motor company does not seem interested! *la | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 12/01/1999 | 2 | 12/01/1999 | |
| Both interior back door locks will not allow escape from the interior. i know of other explorer/mountaineers with the exact same problem | |||