Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 00V402000 | FORD MOTOR COMPANY | from 08/11/1994 to 10/31/1996 | V (Vehicle) | 810000 | 12/15/2000 | ODI | FORD MOTOR COMPANY | 11/28/2000 | 11/29/2000 | |||||||
| Defect Summary | Vehicle description: sport utility vehicles. under certain conditions, a front sway bar link can fracture. | |||||||||||||||
| Consequence Summary | Vehicle handling could be affected, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace both the left and right front sway bar links. | |||||||||||||||
| Notes | Owner notification began december 15, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 15692 | 03/01/2002 | 636326 | Some vehicles may exhibit a squeak, snap, rattle, or clunk in the front end when turning or going over bumps. *tt | 11/07/2002 | |
| 14371 | 09/01/2000 | 618639 | Subject regarding pop / creak noise from the rear underbody while driving. *jb | 04/18/2001 | |
| 5249 | 12/01/1998 | 615366 | Information on vehicles exhibiting steering wheel shimmy, vibration or grunt on slow speed turns. *tt | 01/13/2001 | |
| 4634 | 08/01/1998 | 615172 | Steering wheel shimmy, vibration or grunt on slow speed turns. *tt | 01/03/2001 | |
| 13426 | 10/01/1999 | 609691 | Exhibiting very light steering vibration / shimmy / nibble at engine idle or low speeds. *tt | 04/06/2000 | |
| 97050110613 | 05/01/1997 | 52892 | When performing tsb 97-4-9, do not use a baffle to correct hte issue, use the revised axle cover plate. *tw | 10/30/1997 | |
| SUSPENSION - FRONT | |||||
| 98-4732 | 09/01/1998 | 607144 | Steering wheel shimmies, vibration or grunt on slow speed turns.. | 11/02/2000 | |
| 985045 | 11/01/1998 | 613097 | Revised message regarding steering wheel shimmy, vibration or grunt on slow speed turns action on sohc equipped vehicles, perform tsb 98-21-01. *tt | 06/16/2000 | |
| 98021698311 | 05/27/1998 | 600596 | Some vehicles may exhibit a drift/pull, show signs of tire wear, or exhibit poor ride quality. *yc | 05/27/1998 | |
| BC1019197230 | 01/23/1997 | 51550 | Exhibiting a pulsating, cyclical type of noise coming from the front axle tube area from 0 to 45 mph. *jd | 06/27/1997 | |
| BC3493972301 | 01/23/1997 | 51486 | Vehicles exhibiting a pulsating, cyclical type of noise coming from the front axle tube area from 0 to 45 mph. *jd | 06/27/1997 | |
| BC5231961101 | 11/01/1996 | 50842 | Vehicle lean. *tw | 06/17/1997 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - LINES AND FITTINGS | |||||
| 9749 | 02/17/1997 | 51692 | Axle- front axle leaks fluid from vent tube- vehicles built through 8/96 equipped with 4x4 and awd. *jd | 06/27/1997 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| BC1019497230 | 01/23/1997 | 51553 | Vehicles may exhibit reverse operating characteristics when switching the air suspension switch from normal to off road. *jd | 06/27/1997 | |
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||||
| 00M11 | 09/01/2000 | 625866 | Information regarding front sway bar link . *yh | 12/10/2001 | |
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 7360 | 11/01/1999 | 610786 | Some vehicles may exhibit a squeak noise from the rear while driving, especially when going bumps. *tt | 05/15/2000 | |
| BC1032497020 | 02/01/1997 | 51780 | Modifications have been made to the front stabilizer links. *jd | 07/17/1997 | |
| SUSPENSION - REAR | |||||
| 16735 | 04/01/2003 | 10002643 | Various noise issues from the rear leaf springs while driving. *tt | 09/09/2003 | |
| 00M11 | 10/01/2000 | 618536 | Subject regarding additional coverage program for sway bar links. *jb | 04/16/2001 | |
| 0083 | 04/17/2000 | 613577 | Some vehicles equipped with a 5.0l engine may exhibit a rubbing noise during right hand turns from the rear of the vehicle. **mr | 07/21/2000 | |
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||||
| 13415 | 10/01/1999 | 609679 | Exhibiting a squeak type noise from the rear stabilizer bar while driving, especially when going over bumps. *tt | 04/06/2000 | |
| BC0881961004 | 10/04/1996 | 50438 | Thump/clunk noise in turns or over bumps may be caused by the kevlar patch wearing through on the torsion bar adjusters. *tt | 04/24/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/21/2009 | 156000 | ||
| Tl* the contact owns a 1997 mercury mountaineer. he experienced difficult steering, because the front sway bar linkage had fractured. secondly he would intermittently smell an odor of gasoline inside of the vehicle. thirdly during brake application the accelerator pedal would also stick. this condition would cause the vehicle to lurch forward. lastly the main bar that held the two bumpers together had corroded. the failures were described in recalls (98v060000, 00v422000, 00v402000). however he was advised by representatives from the dealer and the manufacturer that the previous owner had the vehicle repaired according the recalls. the current mileage was approximately 157,000. the failure mileage was approximately 156,000. | |||
| 08/10/2005 | 1 | ||
| Dealer states that my vehicle (vin4m2du55p2vuj42868) is not included in the recall for 1997 mercury mountaineer sway bar links 00s47- recall id#00v402000. i don't understand why my vehicle should be excluded even though it is a 1997 mountaineer. i would like some compensation from ford motor company. *jb | |||
| 04/01/2000 | |||
| Entire vehicle will vibrate when it reaches speeds above 35 mph. consumer stated that a determination could not be made for reason of vibration. please provide any additional information/attachments.*ak | |||
| SUSPENSION - FRONT | |||
| 01/03/2002 | |||
| While driving 45-50 mph a rattle / shaking would start coming from front of vehicle. dealer / manufacturer were notified. feel free to provide any further information. *ak | |||
| 11/01/2001 | |||
| While driving at any speed there is a loud thumping noise that comes from the front end of vehicle.*ak | |||
| 01/28/2000 | 2 | 04/01/1999 | |
| I was one of the fortunate former owners of firestone wilderness at tires. on january 28,2000 i visited a local tire kingdom inc tire dealership in clearwater florida for a possible front end alignment and tire balancing because i was complaining about a vibration in my front end of my 97 mercury mountaineer. i do mostly highway driving @ 60-70mph at the time i had 34k miles on the odometer. when the mechanic started working on my car he began removing the tires from my suv to rotate and balance my tires. he noticed that two of my tires had signs of belt separation and the tires were no longer usable. i actually witness the condition of these tires . it was recommended that the tires be replaced. which i immediately approved them to do. i actually replaced all four tires. at a cost of approx. $400.00. as we all know firestone began the recall of wilderness at tires produced at the decatur plant experienced an increased rate of tread separation claims.*ak (dot number: w2 tiresize: p235x15) | |||
| 04/12/1997 | |||
| Vehicle drifts to right, repair attempted several times, install camber caster and toe were off specs, replace front power steering purge. | |||
| 6 | 04/12/1997 | ||
| Vehicle pulls to the right and has been serviced six separate times since may, 1997. *ak | |||
| 1 | 04/11/1997 | ||
| Front end misaligned, causing veicle to pul to the right. | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 09/01/2000 | 0 | ||
| Vehicle is making a noise in front end due to defective ball joints. consumer has yet to contact dealer. please provide any further information.*ak | |||
| 10/30/1998 | 3 | 11/01/1996 | |
| After getting my mountaineer back from accident related repairs i noticed that while backing &/or turning there was a popping sound from the front of the vehicle. one of the control arms was replaced due to the accident, the other one was replaced in 9/1999 & the vehicle is making the popping sound again. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 1 | 08/22/2000 | ||
| The lower ball joint and upper control arms were worn. nlm | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 1 | 08/22/2000 | ||
| The lower ball joint and upper control arms were worn. nlm | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 01/07/2003 | 133000 | 11/17/1996 | |
| Having problems with the front stabilizer bars on my 1997 mercury mountaineer. i have replace them 4 times and within 6 to 8 weeks they break again. ford had a recall and fixed them the first time and ever since then i have had trouble keeping them from breaking. without them the truck bounces alot and hard to hold on the road. | |||
| 11/30/2000 | 1 | ||
| Recall oo v 402 000/stabilizer bar link stub: right side stabilizer bar link stub broke. dealer notified, and did repairs under warranty. *ak because of one month difference in age, this vehicle was not included in the recall eventhough the problem was the same. *yh | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 04/15/2002 | |||
| Rear end is leaking fluid, and is making a roaring sound.*ak | |||